Comentarios del cliente para Northside Sunoco Gas Station

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Northside Sunoco Gas Station

Grado total:

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William A. en

Grado:

Why am I putting fuel into the van while being charged for fuel? I put in $6 but was also charged $8.62 for fuel? Scam?

Melissa E. en

Grado:

Very accommodating... great customer service!

Jasmine S. en

Grado:

Extremely helpful at drop off. We are new to the area and they gave us a lot of suggestions for dining and local area.

Scott H. en

Grado:

They were very friendly and helpful with an electrical problem. Helped troubleshoot the problem and obtain new fuses. There was a discrepancy in their inventory, and they didn't actually have the trailer number listed on my agreement, but they were very accommodating in providing an identical substitute.

Peter H. en

Grado:

Door on the trailer was very tight and difficult to open/close. Not sure if damaged or needed grease or something. Other than that, fine

Greg L. en

Grado:

Great service, fast and easy to set up reservation, definitely my number one spot to rent a uhaul in Winchester!

Harry E. en

Grado:

El cliente no dejó un comentario.

David W. en

Grado:

El cliente no dejó un comentario.

William B. en

Grado:

Everytime I have rented from UHaul it has been great!

Andrew David B. en

Grado:

El cliente no dejó un comentario.

Monique H. en

Grado:

Kimberly Mowatt was rude, impatient and acted as if I was an inconvenience. She declined to check in truck right away saying she had other things to do and couldn't give me a receipt that I turned in key she said because printer wasn't working. She gave me harsh looks and complained to a friend sitting at the counter when I stated I would wait for her to check in vehicle. After she went to check in truck after 15-20min, she pulled off from gas pump very quickly in a dangerous way. She continued with hard looks towards me in my car as she walked back in. Total I waited more than 30 min to receive email conformation truck was turned in appropriately. On a side note, they sold drug paraphenaliia at the counter which was bizarre on top of her poor customer service and outright disrespect I will NEVER return to this location and will advise anyone I meet needing a Uhaul to not use it at all.

HOWARD T. en

Grado:

Great customer service. Great 15’ truck. Good price. Definitely will recommend to others.

Leonard S. en

Grado:

El cliente no dejó un comentario.

Kyung L. en

Grado:

I recommend this place. Friendly

Paul F. en

Grado:

Very friendly, helpful staff.

Richard P. en

Grado:

El cliente no dejó un comentario.

Daniel S. en

Grado:

El cliente no dejó un comentario.

ian Y. en

Grado:

El cliente no dejó un comentario.

Suzanne L. en

Grado:

Very nice and professional

joseph M. en

Grado:

The location and people were OK, but the trailer had the rivets popped out on top corner. I didn't notice till my project was started. This made the door jam. It took one person to hold the top corner in place, and one to pull door open. It was not fun

gabriel F. en

Grado:

El cliente no dejó un comentario.

Andrew M. en

Grado:

Night drop off, no human interaction but location was good.

Christopher T. en

Grado:

Offer larger trucks but overall it was a fine experience

Judith W. en

Grado:

Quick stop off.

Adam H. en

Grado:

El cliente no dejó un comentario.

JANNI B. en

Grado:

Kim was really great took time to answer my questions I’m sure me that everything was in order great staff

Jeanna B. en

Grado:

El cliente no dejó un comentario.

Kumareshan R. en

Grado:

Great work but the cashier was on training it felt like it.

Richard H. en

Grado:

El cliente no dejó un comentario.

Malynda H. en

Grado:

El cliente no dejó un comentario.

THOMAS A. en

Grado:

El cliente no dejó un comentario.

Craig B. en

Grado:

NA

Michael G. en

Grado:

As always great customer service, explained every part of rental process. It’s the only center I’d use in Winchester.

Jason T. en

Grado:

El cliente no dejó un comentario.

Christine B. en

Grado:

Truck was filthy inside, clearly had not been swept out or any attempt made at cleaning (can provide pictures). Also truck had less than 1/4 tank of fuel on pick up. Had ordered 2 dozen blankets when making reservation online only to be told that they didn’t have any and made no attempt to correct the situation.

Ryan-Jebril A. en

Grado:

El cliente no dejó un comentario.

Jennifer S. en

Grado:

El cliente no dejó un comentario.

Robert F. en

Grado:

El cliente no dejó un comentario.

Brittany E. en

Grado:

El cliente no dejó un comentario.

wendy S. en

Grado:

El cliente no dejó un comentario.

paul J. en

Grado:

El cliente no dejó un comentario.

tim C. en

Grado:

El cliente no dejó un comentario.

Larry M. en

Grado:

El cliente no dejó un comentario.

dale P. en

Grado:

The service was great. People were friendly, knowledgeable and efficient. The truck was clean and ready to go on time. All around great experience. Thanks!

denise M. en

Grado:

The inside of the truck the floor was extremely dirty had not been sweep or clean in a while.

james F. en

Grado:

Service the trailers . the wheels were ready to fall off this trailer . this is no joke . they should be checked from time to time !!!

Robert F. en

Grado:

El cliente no dejó un comentario.

JAMES B. en

Grado:

El cliente no dejó un comentario.

Olga M. en

Grado:

El cliente no dejó un comentario.

michael E. en

Grado:

Service was 100% perfect. This was my third use of the location in the past six months. Each time has been fantastic.

Nada B. en

Grado:

on site UHaul rep for drop off

Kimberly C. en

Grado:

Nothing - it is different dropping off at a gas station than dropping off at a rental facility - but the employees were gracious and it was easy!

gregorio H. en

Grado:

Excellent service and a very easy process from start to finish. Easy access for pickup and drop off. Staff was very friendly and helpful.Highly recommend this location.

Kyle M. en

Grado:

Great hours, very helpful customer service. Only complaint is that it's located in a mini-mart and there is only one line for everything, so sometimes there is a bit of a wait.

Anthony R. en

Grado:

El cliente no dejó un comentario.

Patrick C. en

Grado:

Clean cab - there was food on the passenger seat. Maintain truck - passenger side lock didn't work and couldn't open passenger door from the outside.

Charles C. en

Grado:

Great overall experience.

BROOKS B. en

Grado:

Trailer was was clean, loaded with ordered supplies and ready to go. Nice operation.

Timila S. en

Grado:

Only thing that I would suggest is if they had someone to show the truck to the customer, and answer any questions. Since there was only one person in the store, that service was not available.

BETH ANN H. en

Grado:

Simple drop off, friendly staff. A+

Dillon R. en

Grado:

El cliente no dejó un comentario.

Carol P. en

Grado:

Just did refer this dealer. So friendly!

RICHARD C. en

Grado:

All lights were not working on trailer. Extension cable for lights was defective. Agent was very nice and efficient on paperwork. They are not set up to maintain equipment there. I believe a tire was out of balance on the trailer as we vibrated a lot with the trailer attached to my Chevy Tahoe.

David H. en

Grado:

El cliente no dejó un comentario.

david V. en

Grado:

The u-haul trailer we rented was very nice. However, there was a slow leak in the tire which was very inconvenient due to no place to get air for the tire. After inspecting the tire when getting air I found a screw stuck in the tire. I suggest a spare tire to come with the trailers just in case of an emergency and no where to get a tire. We were in an area just like this but very thankful the air worked to get us through.

Lynn H. en

Grado:

El cliente no dejó un comentario.

ALEXIS S. en

Grado:

El cliente no dejó un comentario.

Tiffany S. en

Grado:

El cliente no dejó un comentario.

Robert F. en

Grado:

The trailer leaked, and you could see where someone had attempted to seal it using silicone. Lucky for me it stopped raining and I was able to dry the trailer out prior to loading. The employees at the station were polite and very friendly during pickup.

Blayne W. en

Grado:

El cliente no dejó un comentario.

Greg E. en

Grado:

Very good service. Thanks.

Ronald C. en

Grado:

El cliente no dejó un comentario.

Nicolette D. en

Grado:

El cliente no dejó un comentario.

john A. en

Grado:

It took my movers over 2 hours to pick up the u-box because of difficulties on the part of the pick-up location. I was also originally set to pick up the u-box from a location that is no longer a uhaul location, and I had to figure that out on my own.

Christine A. en

Grado:

See above. Both locations (pick up and drop off) were great. My disappointment is with the 1-800 number who told me trailers could not be rented when going out of town. I had one piece of furniture to move and ended up with a 15 foot truck at 2x the cost. Very disappointing.

Angela R. en

Grado:

El cliente no dejó un comentario.

Denise R. en

Grado:

El cliente no dejó un comentario.

jessica P. en

Grado:

El cliente no dejó un comentario.

Stephan R. en

Grado:

They was very helpful!

Douglas H. en

Grado:

El cliente no dejó un comentario.

Dena A. en

Grado:

El cliente no dejó un comentario.

Christopher B. en

Grado:

N/A

Chris C. en

Grado:

El cliente no dejó un comentario.

WILLIAM R. en

Grado:

El cliente no dejó un comentario.

Gene B. en

Grado:

El cliente no dejó un comentario.

Wade N. en

Grado:

quick, easy and good service

Mark E. en

Grado:

El cliente no dejó un comentario.

Colin J. en

Grado:

El cliente no dejó un comentario.

Mike G. en

Grado:

I have used this location about 5 times now and they are professional, fast, and friendly!

Stuart H. en

Grado:

El cliente no dejó un comentario.

JOSEPH H. en

Grado:

In and out fast. Nice people running facility.

Trace P. en

Grado:

El cliente no dejó un comentario.

Maurice B. en

Grado:

Great customer service

Angela M. en

Grado:

Wonderful customer service! Allowed me to easily extend my rental time. Check in and out assistance was most appreciated!

Jamal R. en

Grado:

El cliente no dejó un comentario.

Virginia D. en

Grado:

This location is a third party and customers need to be aware of this. There was one girl working a convenience store, handling uhaul rentals, and waiting on customers for food orders. Unacceptable! She would not hook up the tow dolly and that is something UHaul professionals are supposed to do. Also our hook up for electric lights on tow dolly was missing. I had to go buy one to make the 13 hour move. I should receive a discount!

Stephanie R. en

Grado:

El cliente no dejó un comentario.

Yaksha D. en

Grado:

Have more trucks on site.

Roger P. en

Grado:

El cliente no dejó un comentario.

Chris H. en

Grado:

Trash receptacles for the cab