Customer Reviews for North Kitsap Storage
(Distribuidor de U-Haul del vecindario)

1318 comentarios

541 NE Bernt Rd   Poulsbo, WA 98370
(Near Bond)

(360) 779-1776

Horario

  • Lun. - vie.: 7 a. m. - 5 p. m.
  • Sáb.- dom.: 7 a. m. - 4 p. m.

Services at this Location:

Contáctanos

(360) 779-1776

541 NE Bernt Rd
Poulsbo, WA 98370
(Near Bond)

Services at this Location:

Horario

  • Lun. - vie.: 7 a. m. - 5 p. m.
  • Sáb.- dom.: 7 a. m. - 4 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Harvey H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katrina D. 
Clasificación:
1.0

I'm a regular customer here, and booked trucks to New Jersey, CA and local trips. I was going to use them for my upcoming move to San Juan Islands but the check in was ridiculously slow. I waited 35 minutes while he chatted up one customer. He wasn't wearing mask properly. It took only 6 minutes to check me in. Clearly he didn't care about keeping me waiting. During the 1/2 hour delay I had to pay $150 to movers who were waiting for me. I'll never rent from this location again.

Elizabeth G. 
Clasificación:
5.0

I have done business here off and on for 25 years and have always been very satisfied. The prices are very reasonable and it is a very convenient location. I highly recommend North Kitsap Storage. Kris Makela

ANNE M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon D. 
Clasificación:
3.0

Way over priced. A trip from Poulsbo to East Bremerton back to Poulsbo cost me $80 for a $19.99 pick up truck.

Brandi W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anabela K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Casey N. 
Clasificación:
5.0

You billed my credit card twice for a single rental. Your mobile system is terrible. It wouldn't recognize my account password. Had to go to three locations and waste 90 minutes of my time to finally be able to rent a van from you. Very disappointed with all of the aggravation you caused me today. I've had good experiences with U-Haul over the past 40 years. Not sure if I'll ever do business with you again.

Bill D. 
Clasificación:
5.0

I was great the only suggestion is let them know about the condition of the ground which they will be walking in for picking up the truck. I had very muddy shoes and wet feet because of the rains and muddy grass which is where the truck was parked. Maybe having someone pull it out of the mud would have been nice or following me to it.

Julie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ira G. 
Clasificación:
5.0

Nada

JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric M. 
Clasificación:
5.0

Very pleasant experience. No problems at all. If need be, I'd use their storage facility again.

Maragret F.  |  Overall Experience 
Clasificación:
5.0

Were very accommodating and helped with my moving needs

Bridget M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Erick B. 
Clasificación:
5.0

It was a pleasure to store our items for the past year at this facility.

Ed H.  |  Overall Experience 
Clasificación:
1.0

The employees here do not wear masks.

Tessa M. 
Clasificación:
3.0

The Counter Guy was not wearing a mask even though our state requires it during the pandemic. He said he had a medical exemption. Hand yet, he wasn't wearing a face shield either. Seriously???? For the few minutes we're inside getting the key and directions to the trailer, he couldn't make the effort to slip on a mask? This attitude just shows a total disregard for trying to keep his neighbors and customers safe, only thinking of himself and his comfort or political positions. If he is so medically fragile, he shouldn't be out in public these days. And if he chooses to not to wear a mask, he should have alternate arrangements for trailer or truck pickup and drop-off those of us who feel uncomfortable inside a store with unmasked people. even if they have a medical exemption. Makes me wonder what other safety precautions he is ignoring!!!! BOOOOOO!

Joe R. 
Clasificación:
3.0

The employee behind the counter did not have his mask on when i went inside and didn't put one on while i was inside.

Tessa M. 
Clasificación:
5.0

Appreciated friendly staff and secure storage lot for our RV. Having access at any time was a plus. It was easy to trust the facility for our storage. If we have a need for storage in the future, North Kitsap Self Storage will definitely be our first contact.

John D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason C. 
Clasificación:
3.0

Whole Truck smelt of weed, made my all of my furniture smell of weed

Garrett C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia S. 
Clasificación:
3.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

Excellent service. People very efficient and friendly. Very pleasant experience and I would highly recommend.

margaret H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shawn O. 
Clasificación:
5.0

They were great!

Steven J. 
Clasificación:
5.0

Great customer service; very detailed with explanations for early returns and after hours drop off, also advised that check engine light was one, but only because the truck was due for its annual service. Whole process was hassle free and will return when needed.

Kyle Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT N. 
Clasificación:
5.0

Very happy and friendly staff at both pick-up and return.

Ryan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trinidad J. 
Clasificación:
5.0

Extremely friendly and helpful salesperson.

Lyn P. 
Clasificación:
5.0

El cliente no dejó un comentario.

John T. 
Clasificación:
5.0

Quick and easy check-in and drop off

Chris L. 
Clasificación:
5.0

Unable to offer any comments that could improve the Excellent service provided.

Dennis T. 
Clasificación:
5.0

El cliente no dejó un comentario.

jerry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ella W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sandra S. 
Clasificación:
4.0

El cliente no dejó un comentario.

David D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tobin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dwayne D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL W. 
Clasificación:
3.0

The truck leaked water onto the top front shelf and it soaked our furniture and boxes. The truck was not sealed.

Clinton P. 
Clasificación:
5.0

Our drop off location was very nice and helpful!!

Katie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andres R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger R. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ron O. 
Clasificación:
5.0

It is a joy knowing that we are in the best u haul truck that is capable of getting us to our destnation safe and sound.

Wayne B. 
Clasificación:
5.0

Keep doing the same thing. Everything was perfect.

Kenneth B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah R. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK D. 
Clasificación:
4.0

El cliente no dejó un comentario.

CARA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory C. 
Clasificación:
5.0

Staff were friendly and helpful. I appreciate their help in picking up the truck and finding supplies!

Kevin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADWINNIE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert A. 
Clasificación:
3.0

El cliente no dejó un comentario.

cory D. 
Clasificación:
5.0

Truck rates are good for local use however if someone needs to travel a few hundred miles, the rates become astronomical; I like U-Haul but in past for this reason I have gone to your competitors as they offer no mile charges but a daily rate.

Mohammad S. 
Clasificación:
5.0

Uhaul website wouldn't access my phone's location for check in, so I just had to leave the key in the drop box. Owners took care of it first thing in the morning, so no issue but it would be nicer if the phones location wasn't a barrier to self check in

Travis B. 
Clasificación:
5.0

I've used their equipment a number of times before. Excellent and friendly service. I'll keep coming back and recommend to my neighbors.

Daniel M. 
Clasificación:
5.0

I want to say that the people we worked with from the local U-Haul office N.Kitsap and the people who called us from Traffic, were courteous and thoughtful and very friendly. It made a stressful move Go much smoother. We are looking forward to the second half of our move next weekend to be the same experience working with these people! Gracias

Daniel G. 
Clasificación:
5.0

the customer service here was above and beyond and what all uhual locations should strive to be,

Gary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jennifer P. 
Clasificación:
3.0

El cliente no dejó un comentario.

peggy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard N. 
Clasificación:
3.0

I was there to pick up and drop off trailer. Neither time did employees wear masks or practice social distancing. Irresponsible. Unacceptable.

richard F. 
Clasificación:
3.0

Please make sure they know more about the truck. Do not assume anything.

JEREMY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

kristian C. 
Clasificación:
5.0

Nada

Timothy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jace S. 
Clasificación:
5.0

Had a great experience and loved the online check in and equipment verification, very easy and convenient!

Marsha E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan P. 
Clasificación:
2.0

Truck had low tire air, operator suggested I go fill it myself?

George R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reed and L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blaine S. 
Clasificación:
4.0

Just that the drivers side mirrors were loose and had to be frequently adjusted for rear visability. Definitely a safety hazard.

Gary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorel I. 
Clasificación:
5.0

Very friendly and helpful.

MICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Annabelle H. 
Clasificación:
3.0

The service was a bit lacking in the fact that we were getting a truck and a storage unit, and it made for confusion to yhe young man helping us.

Tish M. 
Clasificación:
1.0

El cliente no dejó un comentario.

ERIC Y. 
Clasificación:
5.0

Quick and easy in and out.

Steven C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa H. 
Clasificación:
5.0

Wonderful experience!

Sharon K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tobin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chelsea Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

Convenient location and friendly staff.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robbie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

They helped me save money also by advising me to fold up my returned blankets and it was all so convenient, the location, hours, and the staff was so pleasant.

John R. 
Clasificación:
3.0

i would not recommend uhual under any circumstances. this is the second time this week i've had to rent one, the first time i got charged $130 to rent the uhual???? i was assured over and over i wouldn't be charged that much and then i was. if you return the truck while they're closed and drive back the next day to turn the in the key they charge you $20 to, what, leave the truck in it's home? where it belongs? this is such a shitty company that's bad at communication, has poor customer service, and really is not worth it. i'm never renting a uhual again just to save myself the damn trouble, i'll find another way to move.

Kayla F. 
Clasificación:
1.0

Double check the vehicle being signed out is the correct vehicle, also not blaming the customer for your screw up and, not hiring incompetent people to work the front counter.

Alexander W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL C. 
Clasificación:
4.0

Very nice and clean. Easy access and very secure units. Customer service was excellent, very helpful and knowledgeable about their facility. A pleasure to work with the manager.

David H. | Reservación
Clasificación:
3.0

Was disappointed to find out that this facility did not offer the first month rental free as indicated on the U Haul website. Check in person stated that they did not participate.

TODD E. | Reservación
Clasificación:
5.0

I did not use the storage facility after all. However, everyone was professional and courteous. I would consider using again in the future if warrented. Gracias.

Michael S. | Reservación
Clasificación:
4.0

Staff was super-helpful and pleasant.

Deanna P. | Reservación
Clasificación:
3.0

Employee at the counter was helpful and polite. I didn't have any issues checking in and moving stuff into the unit. ¡Gracias!

Matthew C. | Reservación
Clasificación:
5.0

Would certainly recommend this facility to others.

Margaret M.  |  Overall Experience 
Clasificación:
5.0

I cancelled this reservation on the phone working with the affiliate department representative.

Eric h. | Reservación
Clasificación:
4.0

Office was friendly and efficient. We also rented a trailer.

Rodney M.  |  Overall Experience 
Clasificación:
3.0

I moved in. Gate not functioning to let me out. Man on grounds physically pulled it open to let me out. Not very secure.

Michele S. | Reservación
Clasificación:
5.0

I was not able to move in as panned, so I contacted the facility to let them know. They were very helpful and responsive, and we are all set for me to move in next week. ¡Gracias!

ANNALEE F. | Reservación
Clasificación:
4.0

Worth the money. Friendly staff.

Raymond P.  |  Overall Experience 
Clasificación:
5.0

Awesome service and great people!!!

Brandi jo M. | Reservación
Clasificación:
5.0

Great staff and always worked to maintain the facilities.

DALE K.  |  Overall Experience 
Clasificación:
5.0

This is my favorate storage Facility, has been for years, my family and I picked this Storage as our "go to" Storage facility!

John K.  |  Overall Experience 
Clasificación:
5.0

Site was easy to access and staff was friendly and helpful

DONNA E.  |  Overall Experience 
Clasificación:
5.0

Amazing service

Cynthony G. | Reservación
Clasificación:
5.0

The staff was extremely friendly and knowledgable! My only issues were with the business-day hours (until 6-7pm would be perfect!), but everything I needed was available with a phone call.

Sarah T.  |  Overall Experience 
Clasificación:
4.0

Love the staff a north kitsap self storage!

KAITLIN Y.  |  Overall Experience 
Clasificación:
4.0

I did not utilize the storage unit but I was very satisfied with their customer service. The reason for not utilizing it was things did not go quite as planned on my end.

Keatra M. | Reservación
Clasificación:
5.0

Very nice people to work with

NANCY W.  |  Overall Experience 
Clasificación:
4.0

They worked to get me what I needed.

Penny M.  |  Overall Experience 
Clasificación:
5.0

Your questions hit exactly what I would have said.

David K.  |  Overall Experience 
Clasificación:
3.0

Have not yet used the actual assigned space, but everything was explained very thoroughly and all of my many questions were answered satisfactorily.

LORI O.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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