Comentarios del cliente para North Kitsap Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de North Kitsap Storage

Grado total:

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Tessa M. en

Grado:

El cliente no dejó un comentario.

Jovenia R. en

Grado:

El cliente no dejó un comentario.

David B. en

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El cliente no dejó un comentario.

COLETTE B. en

Grado:

El cliente no dejó un comentario.

JOHN T. en

Grado:

El cliente no dejó un comentario.

Richard B. en

Grado:

El cliente no dejó un comentario.

John F. en

Grado:

El cliente no dejó un comentario.

Michael L. en

Grado:

El cliente no dejó un comentario.

Shep G. en

Grado:

Great experience, van was in very good shape. People were great and the whole experience went very well. 10/10

Jose V. en

Grado:

Very friendly lady at the front desk. Also, it was a very quick and simple process to get a truck.

Brad K. en

Grado:

The lady at the desk (Holly) was very helpful and provided good customer service and was very pleasant.

Donald M. en

Grado:

Rented trailer that had been used for yard waste and had not been swept out. Parking area was a muddy area at back of facility. The trailer though worked very well and the staff were very friendly and helpful.

Cara W. en

Grado:

El cliente no dejó un comentario.

Beryl B. en

Grado:

El cliente no dejó un comentario.

Elizabeth B. en

Grado:

Great family owned/run business. Super kind!!

Allan B. en

Grado:

Nothing. This place could be used for your commercials! it is extremely well organized and there are numerous vehicle choices. The staff was knowledgeable and kind.

CANDY F. en

Grado:

Just want to say service was excellent.. thank you Karon Taylor for all you help and cheery attitude..

David M. en

Grado:

El cliente no dejó un comentario.

Amber M. en

Grado:

The owners were a delight to work with.

Kenneth W. en

Grado:

First time user of this facility, appeared very well run, friendly,and the equipment was ready. What more do you want?

Glenn Y. en

Grado:

Every thing well. Easy check in and out.

Aaron F. en

Grado:

El cliente no dejó un comentario.

LUKE C. en

Grado:

The technician that installed the hitch failed to properly secure a wire running to the cars tail light. The wire chafed through because it was in contact with the muffler. The resultant ground caused both tail light and brake light failure on the passenger side. It took multiple stops at Ford and U Haul dealers to diagnose the problem. The dealer in Eureka, CA found and fixed it. They were great. Overall you were good and very responsive except as noted above.

Richard P. en

Grado:

Excellent service

THOMAS O. en

Grado:

El cliente no dejó un comentario.

Dean E. en

Grado:

El cliente no dejó un comentario.

Janessa H. en

Grado:

El cliente no dejó un comentario.

elin P. en

Grado:

El cliente no dejó un comentario.

mike R. en

Grado:

El cliente no dejó un comentario.

Rick H. en

Grado:

Got us in and out very quickly, thank you!

Carl G. en

Grado:

Best Uhaul location ever!! ??????????????????

chris B. en

Grado:

the truck broke down 2 miles from the pick up location. Uhaul could not find a service to come look at the truck for hours and made us stay with the truck until someone could come! after 2 hours they finally let us leave the truck and go back and get another truck. Lucky for us we live 20 mins away and I could come and pick up my husband and drive him back to get another truck as you offered no solutions. We were delayed 3 hours because of this.

DONALD M. en

Grado:

The trailer I had reserved had a turn signal out which we didn’t find out till I had already hooked up. First person thought it was my truck but after talking to another agent found out she remembered the trailer had an issue. Since they only had the one in my reserved size they offered a larger trailer. Worked fine but found out after hooked up someone had reserved it for 7am next day. Was told they would figure it out. Later in the day I got a phone call saying they couldn’t so could I return it by 7am or later that night. Not the best experience with U-Haul.

Francisco S. en

Grado:

El cliente no dejó un comentario.

charles E. en

Grado:

El cliente no dejó un comentario.

Don W. en

Grado:

El cliente no dejó un comentario.

JAY L. en

Grado:

Not a thing!

Tim D. en

Grado:

El cliente no dejó un comentario.

JAMES B. en

Grado:

The staff is fantastic; helpful, friendly. and always customer oriented. It rarely happens, but my truck was a clunker this time around. It sounded like it was going to fall apart any moment. And the windshield had multiple, long cracks!

Scott Z. en

Grado:

Make sure that all the Personnel that are working at this facility know how to speak to customers in a professional manner and that they extend as much help as possible.

kay W. en

Grado:

The folks here are first rate....wonderful to deal with. We rented an open trailer, which was in good condition, but a tire was compromised that we had to deal with when it was loaded. Not their fault.... These are good folk who will go above and beyond to do what will make your rental work.

Craig M. en

Grado:

El cliente no dejó un comentario.

Stewart C. en

Grado:

Easy ... thank you

Stan U. en

Grado:

El cliente no dejó un comentario.

Cynthia R. en

Grado:

This uhaul rental experience was overwhelming top notch! Their customer service was great and the truck was clean! Full tank of gas!

Scott Z. en

Grado:

El cliente no dejó un comentario.

francine W. en

Grado:

Great customer service and thorough explanation of all pertinent fees.

Susan B. en

Grado:

El cliente no dejó un comentario.

Robin H. en

Grado:

I did not get my receipt sent to me by email.

Joseph W. en

Grado:

El cliente no dejó un comentario.

David H. en

Grado:

Very nice and clean. Easy access and very secure units. Customer service was excellent, very helpful and knowledgeable about their facility. A pleasure to work with the manager.

Anthony K. en

Grado:

Everything was great and the people were very nice very courteous very helpful and they're absolutely is nothing you can do to improve because everything is great

peter R. en

Grado:

El cliente no dejó un comentario.

RICHARD H. en

Grado:

Excellent customer service. Very friendly staff and went above and beyond to help with the rental.

RONALD O. en

Grado:

Windshield was cracked

Larry W. en

Grado:

Holly and Dave were awesome to work with

Judy D. en

Grado:

El cliente no dejó un comentario.

Alisha S. en

Grado:

Did not confirm mileage. Looks like I was overcharged based upon my mileage calculation.

James S. en

Grado:

El cliente no dejó un comentario.

Bishara F. en

Grado:

El cliente no dejó un comentario.

Laurence S. en

Grado:

El cliente no dejó un comentario.

Michael G. en

Grado:

Great staff! Holly was exceptionally helpful !

Todd A. en

Grado:

El cliente no dejó un comentario.

J. K B. en

Grado:

Friendly, competent folks....nice to do business with....change nothing.

Judy D. en

Grado:

El cliente no dejó un comentario.

Sarah T. en

Grado:

I always rent from the Bernt Road U-Haul facility. Great folks.

Deirdre D. en

Grado:

Nothing to improve! All the details were covered...including telling me what to do if I couldn't get the vehicle back by 5. The manager knew I was taking a ferry and was kind enough to underscore that he was understanding about things like that. Will definitely use this location again.

Robert J. en

Grado:

Everything went and worked as planned. The person at the counter was friendly and helpful.

Edie L. en

Grado:

Everything went smoothly from reservation to return. The manager and staff were courteous, helpful and well-informed. The middle (third) seat in the cab of the 15-footer we rented was surprisingly comfortable.

Grant R. en

Grado:

El cliente no dejó un comentario.

Samantha D. en

Grado:

And service was fast and easy and the return was even better.

Barbara B. en

Grado:

n/a. Courteous and kind staff.

clarence R. en

Grado:

El cliente no dejó un comentario.

John S. en

Grado:

I had an excellent experience! The staff was friendly and helpful, the facility had parking for my vehicle and the van I rented was in great shape and a pleasure to drive. I’d recommend North Kitsap Self Storage and their U-Hauls to anybody!

virtue H. en

Grado:

Great customer service and a very clean and well maintained truck. Great experience with the North Kitsap self storage/ U-haul.

MADALENA W. en

Grado:

Very easy process to set up renting a truck online. So happy they had the truck we were looking for at such a short notice. Pick up was quick and easy and the option to drop off after closing made it convenient. The customer service was friendly and quick. Would definitely recommend this location to friends & family!

TODD E. en

Grado:

Was disappointed to find out that this facility did not offer the first month rental free as indicated on the U Haul website. Check in person stated that they did not participate.

Karl H. en

Grado:

Holly was great! Fast, professional, courteous & sharp. Surprised how efficient it was.

Lynn R. en

Grado:

I've had several experiences with this address and they have been gracious and professional and helpful. This is the only time where I rented a U-Haul trailer that was dirty. I don't think they knew it.

bruce C. en

Grado:

Improvement??? Please continue to be your cordial and competent selves.

Randy S. en

Grado:

El cliente no dejó un comentario.

Dennis T. en

Grado:

Great service! Thank you...

Lineris O. en

Grado:

I was sent to the wrong location. Putting me back 2 hours late for my moving help... no one wanted to take responsibility.

Roger H. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

I did not use the storage facility after all. However, everyone was professional and courteous. I would consider using again in the future if warrented. Thank you.

William H. en

Grado:

El cliente no dejó un comentario.

Julie T. en

Grado:

No complaints.

Paul D. en

Grado:

THANKS everything was great.

Matthew J. en

Grado:

The staff was super helpful and friendly. Check in and out was very quick and hassle free. My only small issue was needing to park my personal vehicle off site. Parking is very limited and fortunately I had somebody who was able to take my car and leave it in a grocery store parking lot while I had the uhaul. That arrangement is not ideal especially if your on your own. Overall a great experience though and will use them again when needed.

james S. en

Grado:

Nothing, the customer service they provided was top notch.

RON K. en

Grado:

They do not abide by UHaul’s advertised prices on boxes. They charge excessively.

Rick N. en

Grado:

El cliente no dejó un comentario.

Karl Z. en

Grado:

El cliente no dejó un comentario.

marie O. en

Grado:

Have never had an issue or problems renting vehicles from you guys. Will definitely remember you for the future and recommend to friends.

MICHELE D. en

Grado:

Super friendly and professional staff - ready to assist us even though they were very busy with several clients. The check in was seamless, almost effortless.

Lynn R. en

Grado:

Very sincere and kind help. The family is very professional.

Gregory J. en

Grado:

Delightful first rate service, support and explanation of the terms. Karon was great!

TIMOTHY E. en

Grado:

El cliente no dejó un comentario.

PAUL G. en

Grado:

El cliente no dejó un comentario.

Janis M. en

Grado:

El cliente no dejó un comentario.

guy S. en

Grado:

El cliente no dejó un comentario.

trevor M. en

Grado:

El cliente no dejó un comentario.

linda D. en

Grado:

The employees were very welcoming and knowledgeable. Will surely go back to that location.

Deanna P. en

Grado:

Staff was super-helpful and pleasant.

Matthew C. en

Grado:

Employee at the counter was helpful and polite. I didn't have any issues checking in and moving stuff into the unit. Thanks!

Margaret M. en

Grado:

Would certainly recommend this facility to others.

Eric h. en

Grado:

I cancelled this reservation on the phone working with the affiliate department representative.

Rodney M. en

Grado:

Office was friendly and efficient. We also rented a trailer.

Michele S. en

Grado:

I moved in. Gate not functioning to let me out. Man on grounds physically pulled it open to let me out. Not very secure.

ANNALEE F. en

Grado:

I was not able to move in as panned, so I contacted the facility to let them know. They were very helpful and responsive, and we are all set for me to move in next week. Thank you!

Raymond P. en

Grado:

Worth the money. Friendly staff.

Brandi jo M. en

Grado:

Awesome service and great people!!!

DALE K. en

Grado:

Great staff and always worked to maintain the facilities.

John K. en

Grado:

This is my favorate storage Facility, has been for years, my family and I picked this Storage as our "go to" Storage facility!

DONNA E. en

Grado:

Site was easy to access and staff was friendly and helpful

Cynthony G. en

Grado:

Amazing service

Sarah T. en

Grado:

The staff was extremely friendly and knowledgable! My only issues were with the business-day hours (until 6-7pm would be perfect!), but everything I needed was available with a phone call.

KAITLIN Y. en

Grado:

Love the staff a north kitsap self storage!

Keatra M. en

Grado:

I did not utilize the storage unit but I was very satisfied with their customer service. The reason for not utilizing it was things did not go quite as planned on my end.

NANCY W. en

Grado:

Very nice people to work with

Penny M. en

Grado:

They worked to get me what I needed.

David K. en

Grado:

Your questions hit exactly what I would have said.

LORI O. en

Grado:

Have not yet used the actual assigned space, but everything was explained very thoroughly and all of my many questions were answered satisfactorily.