Customer Reviews for No Hassle Auto
(U-Haul Neighborhood Dealer)

283 reviews

1204 S Church St   Rocky Mount, NC 27803

(252) 985-4566

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: 8:00 am - 10:00 am

Services at this Location:

Contact Us

(252) 985-4566

1204 S Church St
Rocky Mount, NC 27803

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: 8:00 am - 10:00 am
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Continue what you already give, it works!

gloria oliver 
Rating:
5.0

Customer did not leave a comment.

Kelvin Worthington 
Rating:
2.0

My reservation was changed twice with the fee never applied to my account. The lady in the department was rude. The owner of the business was nice but it's odd how things run.

Lindsay Worrell 
Rating:
2.0

The app or maybe the vendor for 24/7 truckshare is frustrating

wendy mitchell 
Rating:
3.0

Customer did not leave a comment.

victor bowman 
Rating:
4.0

Customer did not leave a comment.

Steven Ward 
Rating:
4.0

Customer did not leave a comment.

Harold SIMONS 
Rating:
5.0

I have nothing but great things to say. Top notch service . Micheal did a fantastic job !

Holly Mack 
Rating:
5.0

Keep doing what you’re doing

yoianda jones 
Rating:
5.0

Nothing

Steve Heath 
Rating:
5.0

Nice professional and fast

angela crandell 
Rating:
5.0

Everything was on point, down to the courtesy , and welcoming atmosphere the owner provided. Will definitely use again if need to

Stephanie Petway 
Rating:
5.0

Customer did not leave a comment.

Howie Stephens 
Rating:
5.0

Customer did not leave a comment.

Rodney Evans 
Rating:
5.0

Customer did not leave a comment.

MONICA HOSKINS 
Rating:
5.0

No comment

Demetrius Cherry 
Rating:
3.0

Customer did not leave a comment.

Latiffany Graham 
Rating:
4.0

Excellent service, no recommendations

larry mckoy 
Rating:
5.0

Customer did not leave a comment.

Gabrielle Johnson 
Rating:
5.0

The experience was perfect,the service was perfect. You can't improve on perfection. Very professional and courteous workers.

Michelle Levy 
Rating:
5.0

I am pleas thank you I be talking with you Dea Bennett

Vander Bennett 
Rating:
4.0

Customer did not leave a comment.

patsy whitehead 
Rating:
4.0

Customer did not leave a comment.

ciera johnson 
Rating:
4.0

Customer did not leave a comment.

kevin anderson 
Rating:
5.0

Service was expedient, simple and very convenient!

Kimberly Cosield 
Rating:
5.0

Everything was satisfactory

Priscilla Perry 
Rating:
3.0

Customer did not leave a comment.

Arecia Cherry 
Rating:
5.0

You don't have to do anything about the service getting the vehicle it's just getting there on time to pickup when you give customer a time to be there not waiting 30 extra mins an thank you

Reginald Branch 
Rating:
5.0

Everything was to my expectations the staff was very friendly and helpful I would definitely go to this location again

Patricia Sherrod 
Rating:
5.0

Quality service, customer satisfaction delivered!

Donovan Jerido 
Rating:
5.0

Customer did not leave a comment.

Keosha Arrington 
Rating:
5.0

Customer did not leave a comment.

Michelle Foster 
Rating:
5.0

Very helpful and easy to work with!

Iva Horner 
Rating:
5.0

N/A

Jasmine Wiggins 
Rating:
1.0

Customer did not leave a comment.

kiara jones 
Rating:
5.0

Customer did not leave a comment.

Calvin Hester 
Rating:
5.0

Mr.Michael is amazing very friendly and easygoing!!! I will definitely rent here again .

Gabrielle Johnson 
Rating:
5.0

Y'all business it's perfect and after driv

arena ricks 
Rating:
5.0

Everything was great

Robert Palmateer 
Rating:
5.0

Customer did not leave a comment.

darwin mayo 
Rating:
5.0

Very nice and helpful associate.

Jeffery Eatmon 
Rating:
5.0

Customer did not leave a comment.

Antoinette hinton 
Rating:
1.0

Customer did not leave a comment.

DAVID WILLE 
Rating:
4.0

Customer did not leave a comment.

Alene Smith 
Rating:
5.0

This was the BEST rental experience I’ve ever had with U-haul! Would highly recommend.

Thomas Bindrim 
Rating:
5.0

Customer did not leave a comment.

SAM MCWILLIAMS 
Rating:
3.0

Customer did not leave a comment.

GENE WILLIAMS 
Rating:
5.0

Nothing. Great experience. Tysm

latoya mcnair 
Rating:
3.0

had to go to 3 different locations to locate trailer.. locations stated they had one and nothing there when we arrive 15 mins later

Jeremy Flamini 
Rating:
5.0

professional and courteous

dwight jordan 
Rating:
5.0

Customer did not leave a comment.

Jenise Brown 
Rating:
5.0

You guys are the best!!! I am so glad I chose this location. The owner, Micheal, was amazing!!! He was accommodating in every way. I highly recommend renting from this particular Uhaul location!!!🙏✅

Paula Jernigan 
Rating:
3.0

Customer did not leave a comment.

Tommy Sykes 
Rating:
5.0

Customer did not leave a comment.

Rosemarie Cofield 
Rating:
5.0

Everything was perfect. Don’t change a thing. If I could give higher than a five star rating, I would.

Christopher Murphy 
Rating:
5.0

Love going to the one on church street, he’s always fast, and engaging.

Brittany Garner 
Rating:
5.0

Customer did not leave a comment.

james stancil 
Rating:
5.0

Customer did not leave a comment.

Tony Barnes 
Rating:
5.0

Nothing everything was great

Shana Faison 
Rating:
5.0

Top professionalism and service

charles walters 
Rating:
5.0

The gentleman at this location was very professional, helpful and very courteous and helped me pick out the perfect truck for my move. It really was....No Hassle.

Linda Jones 
Rating:
5.0

Excellent interaction! Super friendly!

John Daughety 
Rating:
5.0

Customer did not leave a comment.

robert hedgepath 
Rating:
3.0

Customer did not leave a comment.

Sarah Grace Bindrim 
Rating:
5.0

Very friendly and courteous staff.

Andre Richardson 
Rating:
3.0

Once the vehicle is dropped off, it should be common courtesy to call once the keys and applicable paperwork is left. Also, no surprises for the FINAL bill. Customer service quoted one price but an email was sent finally with another amount. People have budgets for these things and to get something totally different is unbelievable.

Bonita Kelly 
Rating:
5.0

Excellent exemplary service made it so easy in and out without a delay. Recommend him to anyone super manager and staff.

Fredrick Moses 
Rating:
5.0

Michael was very friendly and helpful. Definitely enjoyed the small talk and welcoming to neighborhood.

Julio Mendez 
Rating:
5.0

Great job

tanjily nicholson 
Rating:
5.0

Customer did not leave a comment.

Indigo Coleman 
Rating:
5.0

U haul web site is a little complicated when ordering on line. The information for in take is not clean with date and the contract for the insurance for the trucks was hard check and confirm.

Iantheia Steele 
Rating:
5.0

N/A

Charlie Peoples 
Rating:
5.0

Customer did not leave a comment.

lashay arrington 
Rating:
2.0

The rates where too high, The prices I paid was not the advertise prices.

dwayne pride 
Rating:
5.0

Customer did not leave a comment.

CHARMAYNE HEYWARD 
Rating:
4.0

the business owner was very nice and helpful.

Lisa Shearin 
Rating:
5.0

no hassle auto was very fast and polite when we picked up our rental/ Mike knew the business and was very helpful. We will rent equipment from them again if ever needed

Peter Schiel 
Rating:
5.0

Mike was very nice and helpful

Eric Pridgen 
Rating:
5.0

Customer did not leave a comment.

Jasmine Dickens-Passmore 
Rating:
2.0

The tire pressure light was on as the back right tire was low on pressure but the man that did the paperwork said it was always on and if there was a problem just to call the number and they'll bring me a new tire or truck but that didn't relieve the stress that the tire could blow at any point. There were numerous scratches and cracks in the wind shield and the inside of the truck had all kinds of crumbs and sticky residue.

Aaron Gamble 
Rating:
2.0

Was supposed to be open ...to many problems with website...uhauls customer service horrible...need to update all web based product

Michael Roberts 
Rating:
5.0

The owner was really nice and helped me reserve a truck in person when my online reservation for his establishment actually reserved a truck in an entirely different location. I blame that on U-Haul and not No Hassle Auto.

Matthew Boyer 
Rating:
5.0

Customer did not leave a comment.

Timmie Britt 
Rating:
5.0

Cheaper rates!

SHARITA COPPEDGE 
Rating:
5.0

He was a very pleasant person to talk to helping me with the whole check in process .A++

David Creveling 
Rating:
5.0

Customer did not leave a comment.

John Durham 
Rating:
5.0

Customer did not leave a comment.

Joyce Payne 
Rating:
5.0

Customer did not leave a comment.

Ebony Woodard 
Rating:
5.0

Not one thing needs to be done at this pick up site! Best experience Ive ever had with a Uhaul dealer! 5 STAR service! Definitely worth the extra distance I had to drive to pick up truck! Highly recommend this agent!!

Michael Perry 
Rating:
2.0

The truck that I rented was the worst truck that I have ever gotten from uhaul. The side mirrors on the passenger side moved while I was driving, so I was unable to use them. The got stuck in an uncomfortable position for awhile. I was able to adjust that eventually. But overall this was the worst experience I’ve had while driving one of your trucks.

Jeannette Taylor 
Rating:
5.0

Customer did not leave a comment.

alexis brooks 
Rating:
2.0

I had a terrible experience with U-Haul. I reserved my truck 3 weeks prior & 24 hours before the day I needed the truck they switched the pick up location in which I had to drive an hour out of the way or cancel & get no truck at all. I also received a much larger truck than I needed which was an inconvenience.

Lynnmarie Ciccone 
Rating:
3.0

My problem is with the online system. Not everyone is computer savvy. Also my reservation changed locations 3 times. It was a hassle but it was completed.

Angela Jones 
Rating:
1.0

The truck was dirty when I got it and I posted pictures of the truck being dirty when I got it after I dropped it off I was charged a cleaning fee for $25 when I didn't dirty up the truck

Lorretta Scott 
Rating:
5.0

Mike was a great help! Thank you.

Charles Wheeler 
Rating:
5.0

Even though, the trailer that I reserved was not available, the manager in charge did a excellent job finding another one . He very kind and professional. I definitely recommend this place.

Gustavo Vega 
Rating:
5.0

Customer did not leave a comment.

frances dickens 
Rating:
5.0

Absolutely great customer service!!!

Matthew Quintal 
Rating:
5.0

Customer did not leave a comment.

lisa ward 
Rating:
5.0

Customer did not leave a comment.

david jarmon 
No reviews have been submitted for this location.

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