Customer Reviews for No Hassle Auto
(U-Haul Neighborhood Dealer)

170 reviews

1204 S Church St   Rocky Mount, NC 27803

(252) 985-4566

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 10 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(252) 985-4566

1204 S Church St
Rocky Mount, NC 27803

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 10 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Randolph W. 
Rating:
4.0

Customer did not leave a comment.

JACK G. 
Rating:
5.0

Put dollies on the truck

Dustin B. 
Rating:
5.0

Took a little time to get to us but he was busy with other customers. Other than that, great service, great personality, great to deal with once it was our turn. Would've loved to have lunch with him!

Bernardo D. 
Rating:
5.0

Everything was excellent

JOSEPH S. 
Rating:
5.0

Customer service at its best! Fast and friendly service. It was a pleasure doing business at this location!

Kurt C. 
Rating:
5.0

Customer did not leave a comment.

Germaine S. 
Rating:
5.0

Extremely curtious

Ronald S. 
Rating:
5.0

Customer did not leave a comment.

jaunita B. 
Rating:
5.0

Customer did not leave a comment.

RONALD W. 
Rating:
5.0

Customer did not leave a comment.

larry M. 
Rating:
5.0

Customer did not leave a comment.

Meruyet C. 
Rating:
5.0

Customer did not leave a comment.

Victoria B. 
Rating:
3.0

Site was closed.

Anita G. 
Rating:
5.0

Very pleasant and professional staff. The location was very easy to find

George Y. 
Rating:
3.0

The experience of the mobile check in was horrible. It took forever to get assistance on the phone to walk me through it. This was the most horrible experience I have ever had with the years of using uhaul.

Sonya H. 
Rating:
5.0

Customer did not leave a comment.

angelis B. 
Rating:
5.0

Customer did not leave a comment.

shanika W. 
Rating:
5.0

The owner was very helpful to my needs. I was very impressed with the quality of the services.

kimberly M. 
Rating:
5.0

Customer did not leave a comment.

Luis R. 
Rating:
4.0

Customer did not leave a comment.

Barbara K. 
Rating:
5.0

Personnel from this location was very helpful and knowledge of my needs. The facility was easily accessible and my experience was wonderful. I would used them again for sure.

corey M. 
Rating:
2.0

Thus area is in a declining area. Felt unsafe dropping off at night. Tried to change locations and no one at the 800 could assist. Was transferred with an extremely long hold time. Have up and got out of vehicle and took the required pics and walked over to to key drop off praying i did not get shot!

Jeffrey W. 
Rating:
5.0

Excellent establishment

James C. 
Rating:
4.0

Mike was real helpful in getting everything hooked up and loaded. process and everything went smooth and easy.

Cynthia M. 
Rating:
5.0

Customer did not leave a comment.

George A. 
Rating:
1.0

Customer did not leave a comment.

George D. 
Rating:
5.0

Excellent service as well!!!

AMBER S. 
Rating:
5.0

Michael went above and beyond to help this senior, I will definitely do business with him again. Good ride, reasonably priced, very satisfied and great customer service. Thanks so much. CH

Clare H. 
Rating:
5.0

Great experience…….Owner very friendly and personable!

James E. 
Rating:
3.0

Customer did not leave a comment.

Jason H. 
Rating:
4.0

This was my first time renting/using a UHAUL trailer. The UHAUL rep was very helpful in telling me about things to consider when using the trailer and answered “all” questions I had. Considering my experience I will definitely recommend UHAUL to friends and this UHAUL agent. THANK YOU!

delton F. 
Rating:
5.0

Customer did not leave a comment.

Glendis O. 
Rating:
1.0

I used a contractor through Rocky Mount, Nc to move my belongings to Charlotte, Nc. The contractor stated that even though it says two days I can return the truck early and the price will be only for one day. I used the truck for six hours and returned the vehicle. I was charged $340.00 when in reality I was told by the contractor I would be charged half of that. Moving is already a process but to be lied to and my money being taken is a blow I did not expect. I called the contractor multiple times and he stated that he would call and fix the issue. I had to call him back and once I did he said there was nothing he could do and I would have to fight the issue alone. He said that they cannot charge me if I returned the vehicle. Not to give up. I am truly uncomfortable and not happy with this service. I was lied to. If there is a training that must be done it would be appreciated. If there is a policy to have upheld it needs to be. I am truly disappointed.

Ashley R. 
Rating:
5.0

Friendly staff and very helpful

James B. 
Rating:
5.0

Customer did not leave a comment.

Shontise J. 
Rating:
5.0

Customer did not leave a comment.

GLENDIS O. 
Rating:
5.0

Customer did not leave a comment.

SHANNAN S. 
Rating:
4.0

It should be required that All customers renting these truck; completely fill up the Gas tanks after using.

edwin R. 
Rating:
5.0

Excellent service.

Reginald C. 
Rating:
5.0

Customer did not leave a comment.

Wilbert H. 
Rating:
5.0

Customer did not leave a comment.

GAIL M. 
Rating:
5.0

Customer did not leave a comment.

EDWIN F. 
Rating:
5.0

Customer did not leave a comment.

Jerry S. 
Rating:
5.0

Repeat customer and Very satisfied with this u/haul provider - No Hassle Auto!

robert H. 
Rating:
5.0

Customer did not leave a comment.

Antonio T. 
Rating:
4.0

Customer did not leave a comment.

Craig C. 
Rating:
5.0

sales manager was very friendly and extremely helpful. He made the whole experience simple and pain free!

ballard A. 
Rating:
5.0

Customer did not leave a comment.

Jarez A. 
Rating:
5.0

Friendly and courteous service provided by the owner. I will be sure to rent equipment from him again !

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

Tiana H. 
Rating:
5.0

It was relatively easy to follow the online directions for drop off.

Keith G. 
Rating:
4.0

Customer did not leave a comment.

ERIC MAURICE B. 
Rating:
4.0

Customer did not leave a comment.

Brianna W. 
Rating:
5.0

Great service and knowledgeable information

jerry L. 
Rating:
5.0

outstandng service thank you

Bobby M. 
Rating:
5.0

Customer did not leave a comment.

Angela M. 
Rating:
5.0

Awesome location. Quick and easy process to renting the uhaul. I give them a 10/10

tashi B. 
Rating:
5.0

Customer did not leave a comment.

Mary B. 
Rating:
5.0

Customer did not leave a comment.

Bobby M. 
Rating:
5.0

Customer did not leave a comment.

Bobby M. 
Rating:
5.0

Its already excellent

Bobby M. 
Rating:
5.0

Verbally explain return policy

kevin C. 
Rating:
5.0

Customer did not leave a comment.

Kristine S. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Very nice and polite dealer

antonio A. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE H. 
Rating:
5.0

Customer did not leave a comment.

Rena W. 
Rating:
5.0

Mike went above and beyond the call of excellent service! Very personable explained everything about my rental and the equipment! Made sure I was completely satisfied before I left and when I came back! I will definitely rent again from Mike!

Mariano G. 
Rating:
5.0

Polite, Extremely helpful, quick walk in /out Service

somattie S. 
Rating:
5.0

Nothing ever thing was excellent

Linda P. 
Rating:
3.0

Customer did not leave a comment.

Jonas L. 
Rating:
3.0

I reserved the rental a couple of weeks in advance only to be told THE DAY BEFORE they didn't have a rental at all anywhere in the town I needed it. Because it was such last minute notice I had to pay for a $50 cab ride to get to the Rocky Mount NC location. TERRIBLE SERVICE.

Edward H. 
Rating:
4.0

Customer did not leave a comment.

jaqueline J. 
Rating:
4.0

Customer did not leave a comment.

Will R. 
Rating:
5.0

Customer did not leave a comment.

Tristan M. 
Rating:
5.0

Great service!!!

dusshion J. 
Rating:
5.0

I'm just very upset tht I havent received my deposit of 46 dollars back yet I turned in the truck I put the gas in the truck so why havent I recieved my money yet

robin C. 
Rating:
5.0

Customer did not leave a comment.

Andrew R. 
Rating:
4.0

Customer did not leave a comment.

ROY G. 
Rating:
5.0

Everything was perfecttttt!

Chivonne W. 
Rating:
5.0

Customer did not leave a comment.

QUATOSHIA H. 
Rating:
3.0

Service was great , location was scratchy!

Terry L. 
Rating:
5.0

N/A

JOEY W. 
Rating:
5.0

service was top of the line, friendly, accurate, and best uhaul rental service I have experienced os far.

chris W. 
Rating:
5.0

Excellent customer service always!!! Very friendly and courteous service every time I utilize Uhauls from this office. I would recommend this office to everyone. This place is the best service I have ever encountered over the years of utilizing Uhaul services.

Katina E. 
Rating:
4.0

Customer did not leave a comment.

KENYON Y. 
Rating:
5.0

Customer did not leave a comment.

Anthony C. 
Rating:
5.0

Customer did not leave a comment.

shonya L. 
Rating:
4.0

would not acceot cash and charged an extra $20.00 for using a credit card

ernest M. 
Rating:
5.0

Customer did not leave a comment.

raymond S. 
Rating:
5.0

The gentleman was helpful, professional and courteous. This is the best U-Haul location in the area!

Kara F. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Very friendly guy and awesome customer service. Thank you.

Leticia N. 
Rating:
3.0

Too expensive

dorethy W. 
Rating:
5.0

Customer did not leave a comment.

Robert I. 
Rating:
5.0

Very professional, friendly

alvina B. 
Rating:
4.0

Customer did not leave a comment.

Harold P. 
Rating:
5.0

Thank you for your friendly service, we were treated with respect, even at the last minute. The manager and staff were very courteous, and I will recommend their service, to others. I will definitely use their service again.

brenda B. 
No reviews have been submitted for this location.

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