Customer Reviews for New Furniture Factory LLC
(Distribuidor de U-Haul del vecindario)

330 comentarios

1464 E Main St   Rock Hill, SC 29730

(803) 335-4250

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 6 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(803) 335-4250

1464 E Main St
Rock Hill, SC 29730

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 6 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

I reserved a hand truck online and when I picked up the Uhaul truck they told me no hand trucks were available. This was rather upsetting since I needed it for the move. I had to go rent one from Home Depot. If no equipment is available at a facility this should be made clear at time of reservation.

Kirby D. 
Clasificación:
5.0

Great trailer and easy experience

David H. 
Clasificación:
5.0

This place came through just as I had reserved! Excellent service at New Furniture Factory of Rock Hill SC!

ANN T. 
Clasificación:
5.0

When I arrived at this location the truck I had reserved was not there and the store was not open yet. When I called U-Haul they contacted the owner of the store and he came to the store within about 10 minutes. He had another available truck on his lot that he let me rent in place of the one I was told was on the lot, which it was not. The owner was very gracious and accommodating and apologized for the mixup. ¡Gracias!

Hamilton L. 
Clasificación:
5.0

Low tire pressure light was on. Guy said it was a sensor issue. According to pressure showing both rear tires were probably over inflated.

Grady P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisha M. 
Clasificación:
4.0

Be aware that when they say you have 2 days, they mean from the exact time you rent. I was given 2 days, but it had to be returned before 10:00AM. Brought it back at 4:00PM and got stuck with another day's rental.

Greg B. 
Clasificación:
3.0

Corporate can give me the courtesy call on the day before pickup and verify with me that my vehicle will be at designated pick up location ,I drove 3 hours to the pickup location not knowing if the truck would be there ,I received no such call as was promised

Myron G. M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcelo D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andy W. 
Clasificación:
1.0

U-Haul rep gave me a paper with the trailer number on it and told me to go to the back lot and find it, hook it up to my car and come back to the office so they can take a picture. After I found the trailer, connected it to my car and brought it to the front door of the store, I had to go inside to find the U-Haul rep to come and take a picture. When he came out, he asked if I checked the lights - in the past, the U-Haul rep has always had me turn the lights, turn signals and press the brakes to check the lights. The trailer had wood chips in it when I picked it up. Worst U-Haul vendor I have ever experienced.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah J. 
Clasificación:
5.0

Keep doing what you are doing!

Gilbert B. 
Clasificación:
1.0

I was robbed by the people working there. I paid $50 for a 10' haul. Put charges on my account that I declined. I will not be recommending Uhaul to anyone else. I will take my business to another moving truck company.

Ula C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jhonathan V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Faramarz A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mac A. 
Clasificación:
1.0

truck was filthy and disgusting

Ernest W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Homayoun A. 
Clasificación:
5.0

El cliente no dejó un comentario.

LaShaunita C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Faramarz A. 
Clasificación:
5.0

El cliente no dejó un comentario.

levi H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher G. 
Clasificación:
4.0

El cliente no dejó un comentario.

SCOTT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zakiya P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONNIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joyce W. 
Clasificación:
1.0

Our truck that we had reserved was not available, the staff at the pick up location was not knowledgeable at all of the process. Lots of miscommunication which set us back 2 hours!!! We had to hurry because we had a limited time to hand over keys from our old place. Moving is stressful alone, the rental of a truck shouldn't be!

Moises M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakendra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Diannia P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gerry W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Clarence W. 
Clasificación:
5.0

El cliente no dejó un comentario.

angela S. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

Excellent service 👍

Rogelio M. 
Clasificación:
5.0

Best

YAMIL Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
5.0

Location was great however I rented/required a furniture dolly for my move and they did not have one while U-Haul let me reserve one. I called uhaul they were no help. Told me to wait until 10am when store opened and see if they had one (they do not carry these at all). Never apologized or were able to help me get one. Set back my moving 1.5 hours waiting on them to open and severely slowed down progress having to work without dolly. Location is great, uhaul customer service is no help.

jessica R. 
Clasificación:
5.0

Great service

Andrew H. 
Clasificación:
3.0

Have some one here to check in

LARRY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy W. 
Clasificación:
4.0

The man was friendly and seemed to know what he was doing.

Christopher R. 
Clasificación:
5.0

Although I had a good experience with this location I did not have a good experience with U-Haul and booking my equipment. Pickup dates and availability online were not accurate. Original pickup location which we booked was changed after booking. Our equipment return date we booked online was also changed which caused a great deal of trouble for us. P although I would recommend this location to a friend I would not recommend booking with U-Haul online.

Michael S. 
Clasificación:
2.0

The air didn't work. Only blew out of the defrost vents. On a 90+ degree day it sucked.

Devan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julius D. 
Clasificación:
3.0

Can't really comment, drop off was done after hours so no interaction with any employees

Andre S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacob E. 
Clasificación:
5.0

Son-in-law said it was quick and easy to return the trailer.

Timothy B. 
Clasificación:
5.0

Customer service was great! Efficient and quickly rented,

Nancy T. 
Clasificación:
5.0

My rental did not originate from here. However the person that accepted the return was polite to me.

BRENTWINFIELD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENTON J. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
3.0

El cliente no dejó un comentario.

gregg S. 
Clasificación:
5.0

Their were 2 employees at the furniture store that helped us rent the truck. They were very friendly and answered all our questions both times we rented the truck..we will be moving within the next 2 months and will need the 16 ft truck..hoping to get a deal for that one.. Have a good night and thank you

Sean H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Faramarz A. 
Clasificación:
5.0

The truck was clean but it has a problem with the transmission when i tried to up shift it down shifted and it didn't have the micanical part to raise the seat for us short people it looks like it had one at one time and someone took it out i had to use a pillow..other than that the service was great the guy who took care of us was courteous and friendly..will definitely recommend this company for u hall..please have someone look at that transmission Thank you and have a nice day..

Sean H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don D. 
Clasificación:
4.0

Explain the contract and show me around the truck

Jeff M. 
Clasificación:
1.0

Computer charge system down. Was told they would take cash. But extra $100. Then they gave me key and said key matched my truck. Left. They gave me wrong key. Then wanted me to come trade trucks for their mistake. Told them no. They sent man with correct key to my house. One man. He could not get truck and I was not traveling to get second truck. Two hours later I have a truck. I had to pay 4 movers $20 and hour, for two hours that UHaul cost me. Horrible experience.

Jill R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanyia M. 
Clasificación:
5.0

Repeat customer and always satisfied!

lori H. 
Clasificación:
2.0

Clean the inside of the cab and hauling area.

Aduri P. 
Clasificación:
4.0

El cliente no dejó un comentario.

John R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Beverly G. 
Clasificación:
5.0

The folks at New Furniture Factory are very efficient and professional. I've used them numerous times and always get the same great service.

Jim F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
1.0

Completely dissatisfied, made me drive to another city 30 minutes away after being told I had options to drop it off at different locations. Called customer service to help change the location of drop off left me on hold so long I just drove it to the next city. Do better U-Haul

Jeremy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jarod J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tirelle R. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard K. 
Clasificación:
5.0

Very friendly people, and a nice furniture store also

Kenneth D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

Everything was awesome and they handled everything professionally especially going through COVID-19. Thank you and also like how they were clean. They also made sure to be safe.

Ryan D. 
Clasificación:
2.0

El cliente no dejó un comentario.

Shawn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kirk B. 
Clasificación:
3.0

The place while offering Uhaul trucks dont have any uhaul supplies which is a negative. The truck was not swept out and they left one of the cardboard signs in the truck so not really next user ready.

Jason K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph R. 
Clasificación:
3.0

The service received from the pick up location was very friendly. My complaint is the condition of the truck. The front end shook each time the brakes were applied, there were squeaks and grinding noises constantly. Most unpleasant driving and traveling experience.

Alan C. 
Clasificación:
5.0

Fast and friendly service.

Edward V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott G. 
Clasificación:
5.0

FRIENDLY AND COURTEOUS

Dominique M. 
Clasificación:
5.0

Very well mannered in business. always ready to help with your needs and would certainly recommend these people to family, friend, or foe.

Viola C. 
Clasificación:
5.0

Make sure before renting truck has been swept prior to the next customer renting

Latasha W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles R. 
Clasificación:
5.0

I dropped trailer off at 6 am, I received the receipt that morning, everything was taken care of with the after hours drop off.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakishia M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kent F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julian H. 
Clasificación:
5.0

Everyone was so nice and welcoming. I will definitely return again. Thank you everyone!!??????

C Andrea R. 
No se han enviado comentarios para esta ubicación.

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