El cliente no dejó un comentario.James F.
Customer Reviews for Neu Hub #3
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
This wasn't my scheduled pick up location, I had to drive an hour outside of Austin to pick up the uhaul and then wait 40 minutes for the uhaul rep to show up to the gas station to give me the keys which apparently were there the entire time. I also ordered furniture blankets and dollys and none of them were provided. I was then told I couldn't be refunded for this and then nearly had to pay for the missing items not being returned at my drop off. Absolutely worst experience and worst customer service I have ever experienced.Michael H.
Excellent work, timely, communicative & professionalLinda N.
Upon picking up the truck, The windshield was taped on but I had to apply stronger tape to keep what portion or the frame/ seal of the windshield was committed off on the driver side from blowing off on the highway. The attendant did not check my final milage but rather used the initial estimate I gave him. He never inspected the return condition of the truck nor acknowledged the windshield damage.Teresa K. C.
Very well satisfied. Easy online reservation. No problems encountered. Will use this this facility, if UHAUL Rental Truck ever needed, again.Carolyn C.
The U-Haul was not at the location that I set for pickup, I received no call the day before to confirm the pickup location. The U-Haul was at a location over an hour drive away and I had no vehicle to get there, and no heads up to make plans.Jared L.
The truck was clean inside and out. Plenty of space on the lot for parking. They were fine with me leaving my vehicle there for a few hours while I used the truck. They share the parking lot with an excellent Mexican restaurant and have a well stocked convenance store so it's a great place to visit. I will definitely use them again when I need a rental truck.stephan H.