Customer Reviews for Needmore Space
(U-Haul Neighborhood Dealer)

297 reviews

3225 Hwy 64   Crump, TN 38327

(731) 632-0940

Office Hours

  • Mon-Fri: 9 am–3 pm
  • Sat: 8:30 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 5/19/2024: Closed
  • 5/20/2024: Closed
  • 5/21/2024: Closed
  • 5/22/2024: Closed
  • 5/23/2024: Closed
  • 5/24/2024: Closed
  • 5/25/2024: Closed
  • 5/26/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(731) 632-0940

3225 Hwy 64
Crump, TN 38327

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–3 pm
  • Sat: 8:30 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 5/19/2024: Closed
  • 5/20/2024: Closed
  • 5/21/2024: Closed
  • 5/22/2024: Closed
  • 5/23/2024: Closed
  • 5/24/2024: Closed
  • 5/25/2024: Closed
  • 5/26/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Christo Nel 
Rating:
5.0

Nothing they were very friendly and courteous

Joseph Erdman 
Rating:
4.0

Customer did not leave a comment.

Keith Dixon 
Rating:
5.0

Absolutely Nothing, The Service Representative at this location is Most Excellent. Would highly recommend her and this location. If ever another rental need arrises, will definitely be back.

Dolores Holland 
Rating:
5.0

Great customer service. Very helpful. Great experience.

Randy Lawson 
Rating:
3.0

Drivers cab of truck was not clean. Empty pop bottle and mud on dashboard

jennifer black 
Rating:
3.0

Customer did not leave a comment.

COLLIS DUNCAN 
Rating:
5.0

Very help and concerned,the manager noted the issues. I received a message I was told a representative was going to call about my issues and nobody called, very unprofessional!!!!

Robert Sater 
Rating:
5.0

Customer did not leave a comment.

rodney kilborn 
Rating:
4.0

Customer did not leave a comment.

Don Brownlee 
Rating:
4.0

Customer did not leave a comment.

thomas weeks 
Rating:
5.0

Just did drop off after hours.

Jennie Holmes 
Rating:
3.0

We actually rented a dolly with the truck but never got it

Hollie Stricklin 
Rating:
3.0

Customer did not leave a comment.

Chloe Johnson 
Rating:
4.0

Customer did not leave a comment.

Justin Fitzjarrald 
Rating:
5.0

Very nice and friendly. Convenient. Will do business again.

Thereas Burgess 
Rating:
5.0

Was disappointed the truck was not available when we arrived, so the manager gave us the truck smaller. There was no reduced rate which I didn't understand. So we needed to have some others with pickups help when we should have been able to fit it all if we had the truck we reserved. We rented round trip but by the time we paid mileage we would have probably done better renting one way.

Robert Makowski 
Rating:
5.0

Customer did not leave a comment.

doris banks 
Rating:
5.0

Customer did not leave a comment.

Justin Distretti 
Rating:
4.0

Customer did not leave a comment.

Simeon Daniels 
Rating:
5.0

Great location! Tenant was very helpful with getting trailer hooked up correctly! Will definitely make this my go-to for UHAUL rentals in the future.

JESSE GEAN 
Rating:
5.0

It was Perfect no need to change a thing, and the Lady there was the nicest person Thank You Very Much for A Great Uhaul Experience.

Roger Erwin 
Rating:
3.0

Took too long to get U-Haul checked out

April Walters 
Rating:
5.0

great experience !

lynn parker 
Rating:
5.0

This place is very convenient and very helpful.

Karen Averill 
Rating:
5.0

Customer did not leave a comment.

steffen payne 
Rating:
5.0

Customer did not leave a comment.

Carrie Enderton 
Rating:
5.0

Returned the truck online and dropped the keys in the drop box, it was pretty easy.

BETH COREY 
Rating:
4.0

Customer did not leave a comment.

William Webb 
Rating:
4.0

Customer did not leave a comment.

RACHEL MCDANIEL 
Rating:
5.0

Customer did not leave a comment.

WARREN JORDAN 
Rating:
4.0

Customer did not leave a comment.

Kyle Bratton 
Rating:
5.0

Customer did not leave a comment.

Karla Stroud 
Rating:
5.0

Customer did not leave a comment.

Christi Fisher 
Rating:
5.0

None

BRIAN WEST 
Rating:
3.0

Incorrect drop off location

Robin Staufenberg 
Rating:
5.0

Customer did not leave a comment.

Larry Vandegrift 
Rating:
5.0

Thank you, it was a excellent experience, friendly helpful staff, at both ends of transaction.

jerry todd 
Rating:
5.0

Customer did not leave a comment.

Nicholas Phillips 
Rating:
5.0

The drop off location personel were very friendly, pleasant and helpful unlike the 380 Union Ave Memphis Tenn location. Those people need a Del Carnegie class on how to deal with the public and treat the customer with some level of respect and courtesy . The people in Crump Tenn were great .Big Thanks to them ! They showed us great sympathy too as to our horrible experience. Compassionate human beings .

Steven White 
Rating:
5.0

Great customer service.

george brand 
Rating:
5.0

Very professional and efficient ~

JAMES CLAUSEL 
Rating:
5.0

Wonderful, helpful lady. If we were still in the area, I would be back.

Chris DeMartini 
Rating:
5.0

Keep up the good work

ron shumaker 
Rating:
4.0

Customer did not leave a comment.

KYRA ROSE 
Rating:
4.0

Customer did not leave a comment.

Kenneth Tucker 
Rating:
5.0

Wipe equipment off before renting out. Staff was very friendly and very helpful

David White 
Rating:
5.0

Great service. Quick pick-up...

Carolyn Jordan 
Rating:
5.0

Very friendly and polite. Also explained everything we need to know before leaving we'll be back again

STEPHEN LEE 
Rating:
5.0

Customer did not leave a comment.

ERIC TUBERVILLE 
Rating:
5.0

Customer did not leave a comment.

THREASA BROWN 
Rating:
5.0

Customer did not leave a comment.

Sherry Thomas 
Rating:
4.0

Customer did not leave a comment.

Arnold Rowin 
Rating:
5.0

Customer did not leave a comment.

Kelsey Shaw 
Rating:
3.0

It was totally weird. No one was there and the phone nymber listed did not accept calls

THOMAS HARVILL 
Rating:
5.0

Customer did not leave a comment.

ROBERT NATHEY 
Rating:
5.0

Customer did not leave a comment.

EDWARD MORRIS 
Rating:
4.0

Customer did not leave a comment.

Darin FREDERICKSON 
Rating:
5.0

Friendly staff, vehicles are maintained, highly recommended

casey gentery 
Rating:
5.0

Customer did not leave a comment.

bobbie cothran 
Rating:
5.0

Keep that sweet lady that works there she was such a pleasure to work with. She was very knowledgeable and professional, would highly recommend. Thanks, Bill

Billy Williams 
Rating:
5.0

This is my go to uhaul location for drop. I think I've dropped off four trucks at this location. Even though they were closed when I dropped off my last truck, they still provided excellent customer service. I attempted to drop off my truck with the uhaul app which crashed every time I tried to take a picture of the odometer and gas. I called the number posted on their building which was answered immediately. She told me that I could leave the truck and she would check it in for me next morning. Early the next morning I received an email showing my successful check in. That is true customer service.

Steven Calvert 
Rating:
5.0

Customer did not leave a comment.

diana beckham 
Rating:
3.0

That do need to mark the fuel gage on the trucks when they come in. I left more in the tank than when I picked it up. Got charged for 4 gal of gas. I have pics 2 prove it

Christopher Buys 
Rating:
3.0

check engine light was on

Jay Buie 
Rating:
5.0

This is the third time I used this location for drop off and they are always very helpful.

Steven Calvert 
Rating:
5.0

Customer did not leave a comment.

Steven Calvert 
Rating:
5.0

Nice place return was a breeze staff was polite and had me out of there in less than five minutes. Emailed me a copy of the return before I made it home it took longer to drive there than to complete the return 5 stars all the way around

KIRBY HALL 
Rating:
5.0

Customer did not leave a comment.

Chris Cook 
Rating:
5.0

Customer did not leave a comment.

Reece Smith 
Rating:
5.0

The lady who helped us was very pleasant and super helpful and resourceful!

Jennie Holmes 
Rating:
5.0

Most friendly people to deal with I know of.

james long 
Rating:
3.0

pick up location was fine. the online app was something to be desired.

Thompson segars 
Rating:
4.0

Customer did not leave a comment.

mike andrews 
Rating:
5.0

Customer did not leave a comment.

Stephen King 
Rating:
5.0

Very friendly staff very helpful

james long 
Rating:
4.0

Well organized and efficient so don't change anything.

gerald key 
Rating:
5.0

Nelda was exceptional.

p.j. conway 
Rating:
5.0

Having someone available in weekend to answer calls

CARL ASBURY 
Rating:
5.0

We was using the U-Haul place on Florence Rd in Savannah, they are the rudest people I have ever met. However on a lighter note the lady at the place at Needmore Space in Crump Tn was very nice and we will use her for our needs in the future,,

Vesta Gank 
Rating:
5.0

Customer did not leave a comment.

james williams 
Rating:
5.0

Customer did not leave a comment.

DENNIS MITCHELL 
Rating:
4.0

Customer did not leave a comment.

Steven Calvert 
Rating:
5.0

Customer did not leave a comment.

JEFFREY STEFFEN 
Rating:
5.0

People in office were very professional and helpful.

TONY ruth 
Rating:
5.0

Man and wife that run it are SUPER PEOPLE and so nice. I rented a U-Haul from them before and they were the first ones I went to for U-Haul equipment needs this time.

brenda Dabbs 
Rating:
5.0

Needed no improvement , very sweet couple that I dealt with. I highly recommend THIS location, nice UHaul & trailer -great overall experience

katie dixon 
Rating:
5.0

Customer did not leave a comment.

james thompson 
Rating:
3.0

Customer did not leave a comment.

Kathryn Miller 
Rating:
4.0

Customer did not leave a comment.

LAMOND HOTTIMAN 
Rating:
5.0

Customer did not leave a comment.

James Keller 
Rating:
5.0

Very nice and convenient.

Michele SCHULER 
Rating:
5.0

Customer did not leave a comment.

Jacquelyn Mcgee 
Rating:
2.0

Had to use 26ft truck because they had no other trucks on site tires on transport were dry rotted and had two flat tires about 100 miles from starting pointing point of 450 mile trip. had to wait along a very busy 70 mph interstate for 5 and 1/2 hours to get replacement. Worst trip i have ever made. One head light was out.

Paul Hayes 
Rating:
5.0

Customer did not leave a comment.

patricia kincer 
Rating:
5.0

Customer did not leave a comment.

pam hollaway 
Rating:
3.0

Customer did not leave a comment.

brandy holland 
Rating:
3.0

Customer did not leave a comment.

Edward Carter 
Rating:
5.0

Customer did not leave a comment.

JEREMY HARVILLE 
Rating:
3.0

Customer did not leave a comment.

Kimberly Perry 
No reviews have been submitted for this location.

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