As always, Melvin exceeded expectations. He is a tremendous representation of a â€œcan doâ€ type of person and nothing is too much to ask.Richard M.
Customer Reviews for Nations Auto Inc
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Andrew W.
I had a wonderful experience here. The system was done but the employee working at the time was amazing, if he hadn't told us the system was down I wouldn't have even know. Both pick up and drop off were smooth. I will definitely recommend this location to others and use it in the future. I wish I had remembered the employees name who helped, he was amazing.Meaghan C.
El cliente no dejó un comentario.Andrew H.
Excellent customer service! Definitely recommend!Margaret M.
El cliente no dejó un comentario.Casey B.
El cliente no dejó un comentario.Hadleigh S.
El cliente no dejó un comentario.Katherine F.
Customer service was top notch!Timothy W.
Melvin is a great representative for U-Haul.THOMAS LEWIS K.
El cliente no dejó un comentario.Margaret M.
El cliente no dejó un comentario.BENJAMIN T.
El cliente no dejó un comentario.Joshua B.
Everything was perfect!JENNIFER G.
El cliente no dejó un comentario.BRIAN S.
I rented online and everything was clear to understand and easy to do. The employee at the location, a gentlemen, was very helpful and explained the after-hours drop off, which was easy and convenient. The van I rented worked great and was clean and appeared in good condition. Thank you for everything!Alicia M.
The salesperson was delightful and personable! Pick up And drop off were quick and easy. I would highly recommend this location.CYNTHIA R.
Nothing! Service was excellent and super friendly!Misty K.
The man who checked me in was very helpful! I would definitely rent from here again.Joseph D.
El cliente no dejó un comentario.RACHEL T.
great customer service, thank youkiersten G.
Melvin is great! Very efficient and friendly.FX O.
Great Job!Dwayne R.
El cliente no dejó un comentario.DAVID M.
Outstanding service and people. Would use again.Erik L.
Hands down best uhaul location I have ever dealt with.Jason S.
This place was the third farthest U-Haul location from me, but I chose it over the closer ones because the customer service was phenomenal! Melvin was very hospitable, and helpful. Would absolutely recommend this UHaul location.JULIAN R.
Very frustrated. There was a HUGE piece of some sort of equipment being stored in the back of the van. We had to make two trips to move our furniture as a result. There was hair on the back of the driver's seat and the interior didn't look especially clean. We would have expressed our frustration about this when we dropped off, but there was no one there.KEMBERLIE B.
The location of 1415 N College Avenue Ste 4 Fort Collins 80524 has a RUDE employee. I am about to tow and rent from them and am having assistance in doing so from a friend. This employee completely condescended me, was very derogatory toward me and at one point said â€œ I am going to hang up on you.â€ He kept insisting the friend who is helping me call him instead because he didn't want to go over my questions that I had about the renting. I feel this is mysogonistic behavior and NOT what I've ever received from uhaul in the past. Thankfully, there is another location in Fort Collins where the employee answered all my questions and was super kind. I'm glad she was available.Sonia R.
the office was in the back of a used car dealership with cars and trailers crowded together and nearly inaccessible for my truck. The attendants were helpful and did their job.Thomas P.
El cliente no dejó un comentario.Eric Y.
Super friendly staff. 16' truck was just right and easy to drive. Facility had all the extras we needed and hadn't thought of in advance; ie tie down rope, mattress covers, etc.LAURA D.
El cliente no dejó un comentario.Ryan L.
El cliente no dejó un comentario.Christopher R.
Everything worked out great! Thanks for all that you do. Been using uhaul for years now, and the service was courteous and the equipment is always above satisfactory.Carissa B.
El cliente no dejó un comentario.ANNA S.
El cliente no dejó un comentario.Hope T.
El cliente no dejó un comentario.Susan Y.
This place is always great!Alison H.
Parking was a little hard.Brandon S.
El cliente no dejó un comentario.Todd H.
My move date was moved up by a day and the trailer was not available until the next day. I asked to check around and see if another 5x8 trailer was available land in order to do that the associate helping me said I would lose my place in line. That doesn't make sense if your just checking inventory at other locations to pull me out of line. So after asking the associate created a new reservation without canceling my old one and found a trailer for my time period. I'm thankful for the help but I think the operations could be improved.Ronald B.
Mel, the gentleman in charge at this location, is incredibly honest, down-to-earth, patient, and excellent at communicating. I would highly recommend him to anyone needing to move. He treated my wife and me with the utmost respect when we asked for help, he answered all of our questions related to moving, and he is always accessible by phone.ERIC K.
El cliente no dejó un comentario.Erica W.
Friendly representative made it an easy and useful experienceRoss K.
Sales person was greattamera J.
El cliente no dejó un comentario.STEPHANIE M.
Clerk who helped me provided excellent customer service!!!!! Best experience at U-Haul ever.Angela Q.
El cliente no dejó un comentario.MICHAEL B.
El cliente no dejó un comentario.Gordon K.
Best Uhaul location I've ever used. Staff was very helpful and easy to work with. I have had less than acceptable experiences with Uhaul in the past, this dealer was nothing like that and I will be recommending them to friends.Lauren O.
Let customers park inside the gate even after hours. Broadway is too busy to park on the side ofMichelle R.
Service was great. It ended up a bit more expensive that I thought, a lot of different extra charges. Oh well...Dmitry V.
El cliente no dejó un comentario.Michael C.
The man who helped us with our rental - Melvin - was AMAZING!!! He made sure the equipment was clean and that we had everything we needed. He also helped us put the trailer on our truck, which we wouldn't have been able to do without him! He had flawless customer service and, because of him, we'll definitely be going back for our next rental! Thanks, Mel!!!Adam W.
Melvin was the worker on-site when we picked up the trailer. He was helpful and courteous, probably the nicest Uhaul employee I've encountered.Nikita C.
El cliente no dejó un comentario.Cord T.
The Location Agent/Manager was friendly, empathetic, knowledgeable and efficient.matthew S.
excellent 5 star customer satisfactionDaniel F.
El cliente no dejó un comentario.David M.
Mileage Out reader was incorrect. Happily they credited my account.Carol C.
El cliente no dejó un comentario.JONATHAN B.
El cliente no dejó un comentario.Debora S.
El cliente no dejó un comentario.Brooke M.
El cliente no dejó un comentario.Jefffrey W.
El cliente no dejó un comentario.STAISHA C.
This was an outstanding location and the individual on site was very helpful and I appreciated his thoroughness during the drop off process. Great job!!Anthony G.
The gentlemen at the desk was extremely helpful, and although it was very cold outside he came to assist, and answered all questions. Was very personable. These things can be stressful and he made it very easy.Bryony D.
U-Haul protocols of renting online had me running to 3 different rental locations one of which was my own lack of Knowledge of the process. This was frustrating! But, every U-Haul representative I come in contact with was extremely courteous, helpful, and apologetic.Mark H.
El cliente no dejó un comentario.Howard L.
Excellent customer service, very helpful and friendly associate. The store location was clean with an excellent selection of trucks and moving equipment and accessories. Would def use again and refer to friends. Good location, too.BILLY S.
All positive. Sure the building and location was a bit crappy - but the service was great and very helpful. No problems with the van. Very easy.Robert M.
Extraordinario servicio al clienteJIM L.
El cliente no dejó un comentario.Jacob E.
El cliente no dejó un comentario.Elizabeth P.
El cliente no dejó un comentario.Eric G.
El cliente no dejó un comentario.Andrew E.
El cliente no dejó un comentario.Keith H.
Our trailer was supposed to be picked up at the Evans and Santa Fe location. We waited there for 45 minutes and when we were finally helped we were told the trailer was at another location. We then had to drive to a further location to pick up the trailer.Brian E.
El cliente no dejó un comentario.Elizabeth P.
El cliente no dejó un comentario.Lucy O.
Super friendly. I haul equipment was perfectJoseph G.
El cliente no dejó un comentario.JOSHUA M.
Melvin is so helpful! Great customer service!Alana R.
El cliente no dejó un comentario.Garrett V.
El cliente no dejó un comentario.Jennifer B.
Khatera was great. She is a good example of good customer service. Very good service and very friendly stuff. I highly recommend this location. Thank YouGerardo L.
The employee who helped me was very friendly, easy to work with, and helpful. Would definitely rent from here again!Jordan W.
So friendly and helpful! Great service!megan J.
El cliente no dejó un comentario.Barry L.
El cliente no dejó un comentario.Eric L.
El cliente no dejó un comentario.wayne B.
The man who helped me was wonderful! Friendly, and went over and above expectations. ¡Gracias!Laura P.
El cliente no dejó un comentario.James G.
El cliente no dejó un comentario.justin F.
El cliente no dejó un comentario.charles L.
El cliente no dejó un comentario.Jordan M.
Melvin was awesome! Very pleasant & helpful!Brooke C.
El cliente no dejó un comentario.Katherine H.