Comentarios de los clientes para Nations Auto Inc

Friendly representative made it an easy and useful experience

Sales person was great

Clerk who helped me provided excellent customer service!!!!! Best experience at U-Haul ever.

Best Uhaul location I've ever used. Staff was very helpful and easy to work with. I have had less than acceptable experiences with Uhaul in the past, this dealer was nothing like that and I will be recommending them to friends.

Let customers park inside the gate even after hours. Broadway is too busy to park on the side of

Service was great. It ended up a bit more expensive that I thought, a lot of different extra charges. Oh well...

The man who helped us with our rental - Melvin - was AMAZING!!! He made sure the equipment was clean and that we had everything we needed. He also helped us put the trailer on our truck, which we wouldn't have been able to do without him! He had flawless customer service and, because of him, we'll definitely be going back for our next rental! Thanks, Mel!!!

Melvin was the worker on-site when we picked up the trailer. He was helpful and courteous, probably the nicest Uhaul employee I've encountered.

The Location Agent/Manager was friendly, empathetic, knowledgeable and efficient.

excellent 5 star customer satisfaction

Mileage Out reader was incorrect. Happily they credited my account.

This was an outstanding location and the individual on site was very helpful and I appreciated his thoroughness during the drop off process. Great job!!

The gentlemen at the desk was extremely helpful, and although it was very cold outside he came to assist, and answered all questions. Was very personable. These things can be stressful and he made it very easy.

U-Haul protocols of renting online had me running to 3 different rental locations one of which was my own lack of Knowledge of the process. This was frustrating! But, every U-Haul representative I come in contact with was extremely courteous, helpful, and apologetic.

Excellent customer service, very helpful and friendly associate. The store location was clean with an excellent selection of trucks and moving equipment and accessories. Would def use again and refer to friends. Good location, too.

All positive. Sure the building and location was a bit crappy - but the service was great and very helpful. No problems with the van. Very easy.

Great customer service

Our trailer was supposed to be picked up at the Evans and Santa Fe location. We waited there for 45 minutes and when we were finally helped we were told the trailer was at another location. We then had to drive to a further location to pick up the trailer.

Super friendly. I haul equipment was perfect

Melvin is so helpful! Great customer service!

Khatera was great. She is a good example of good customer service. Very good service and very friendly stuff. I highly recommend this location. Thank You

The employee who helped me was very friendly, easy to work with, and helpful. Would definitely rent from here again!

So friendly and helpful! Great service!

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The man who helped me was wonderful! Friendly, and went over and above expectations. Thanks!

Melvin was awesome! Very pleasant & helpful!

This location was easy to find, the agent was super fast and friendly, and we had no problems getting our truck even though we made a reservation barely a half hour before we picked it up. I would definitely use them again!

The service manager at this location is outstanding. He went out of his way to ensure folks were taken care of. Very nice guy.

The agent was great, friendly. I definitely recommend this place.

Melvin was absolutely fantastic! I will always use this location, the best Uhaul experience I have ever had!

The van exterior had a few scrapes that I noticed when I picked it up, but most were marked with [X] labels.

This location is by far the best U-haul location that I have been to. I rent U-hauls often and I not go anywhere else. Very friendly and fast. They don't have parking for you to leave your vehicle at the location, but you can park your vehicle on the street behind their buildings all day if you need to. Other than the parking situation this is an excellent location and I would highly recommend it.

I have rented from the location many, many times and I have a most wonderful experience each time!! I would not go to any other UHaul! Keep up the Great Work!! Sincerely - Carol

Nothing, it was the smoothest and easiest uhaul experience i've ever had. Thank you!

Great customer service, truck ready for a last minute request, clean and functional equipment.

This evaluation reflects the location the truck was ordered not the location the truck was delivered. The delivery location employee was very courteous and helpful. The location, itself, was very awkward and felt like a backdoor-backroom operation. The U-Haul part of the business was squeezed into the back corner of a rather small car lot and felt like we were imposing on the car lot. The 4849-4859 S Santa Fe, Littleton location is a much more professional looking and comfortable establishment that would make me want to come back for repeated rentals. Had the Nation's Auto been my first stop, I would have considered taking my business to any company other than U-Haul. The pick-up and drop-off locations have left a very bad impression of U-Haul's commitment to service. Both felt like U-Haul had absolutely no pride in their product.

The associate in the office was very friendly and helpful and accommodating. The communication was excellent all throughout the process. This was by far the best experience renting a moving truck and would definitely recommend this location to anyone!

The representative who helped us was so helpful and kind. He was professional, friendly and efficient. We got in and out quickly and when we returned it, he helped us get in and out efficiently again! This is our second time renting a uhaul from this location and we will refer to friends and be back ourselves

Excellent service and help from staff - hightly recommend

Great service from Nations Auto!

The equipment had scraping damaged but all was well marked and it had no impact on operating the vehicle. The one problem was there was an issue with the cab air conditioning so it was not the most comfortable trip

Awful experience. I never got a confirmation about picking my uhaul up. Drove to the location where the email said and there was no uhauls. Called customer service and said that they had me at a different location. But i never received confirmation so there was no way of me knowing the location changed. Once I got to that uhaul the man working there told me they didn't have any trailers, but that was what I wanted and already prepaid for. He called customer service and they redirected me to a different location. Finally at my third location of the day, I finally got my trailer. The gentleman working was so helpful, and if it wasn't for him and the other man at the other location my experience would have been a lot worse.

Awesome customer service!

Your iOS app and “checkout via the app” SUCKS!!! The app isn't even close to working correctly. The delay until you get final “approval “ is unacceptable. I actually cancelled the online checkout and had the onsite employee do the process manually. MUCH faster and more efficient. Get your online act together—-and STOP sending nag notifications via the app!!!!

Melvin was absolutely first-class. His work should be commended.

Pick up location was quick and easy and the employee who assisted me was nice and helpful. Exceptional experience.

great experience. no issues at all in pick or returning the truck.

Super easy, great customer service , and overall process was a breeze.

Online check in was a bit troublesome.

Service was great. Only issue would be that it's hard to maneuver around the lot bc it's packed and small. Otherwise would definitely recommend.

Great personnel. Very helpful and efficient drop-off. Would recommend.

These guys were the best service I have ever had at U-Haul....they are very friendly and helpful!