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Gal was very sweet I had called just after closing on sat, she called me right back and explained to me what we had to do when returning the truck/trailer. Very nice ladyðŸ‘ðŸ‘
This is partially my fault, I did not double check the odometer on the rental. I moved from an apt to a house that was 3.4 miles away and was charged for 105 miles. I only checked gas levels at full at pick up I put in a little under 4 gallons of gas in to refill the truck. How in the heck could I Have driven it 105 miles? Bad on me for not taking a pic but bad on uhaul for overcharging HUGELY for mileage!!!!! Definitely not on the up and up!
Great PR
Again Very Professional Very Helpful and Accommodating Best place I have ever dropped off a U-Haul rental. This will be the place I will Always use in Boise Valley. So Thankful I found this spot for the return Thank you for being so nice
Nothin
windshield could have been cleaned. We had to wash it 3 times. Outside of that, everything went great.
The lady Ashley that helped me out was great. Answered any questions that i had for her
Very good service.
cell charger, cd player.
It looked like a junk yard. No where to park. Lady comes out of a shack and yells, "put the vehicle over there." Very unprofessional and slightly ghetto.
You guys were great. Can't think of anything.
My problem is more with Uhaul and the prices that I paid for the uhaul as it was return early on the 22nd at 4pm and my rate was not pro-rated. Then my movers were late and only worked 2 hours yet again I paid full rate and it was not pro-rated. I feel I should get part of my money back for the movers it would be a refund for the movers of $112.50 uhual was returned 17.5 hours earlier than it was suppose to be, it was clean, swept out and filled with gas where the tank was when I picked it up.
Tried to do the online check-in three times before it would go through. Very irritating.
Truck would have been better with at least the bugs washed off the windshield, though a run through the truck wash would have been a better solution.
Excellent service.
Everything was fine
My first location was cancelled with short notice, had to go out of my way for the 2nd location. Was not happy!
Truck was dirty in the cargo bay. I needed to clean it before I put anything in it. The truck is out of alignment and pulled right for the trip from Nampa to Gresham. My left arm was worn out by the time I drove over 400 miles.
The staff was pleasant and helpful. Will return to this location agin in the future when needing assistance with rentals for moving.
This place was very nice!! Nice people and good service. The truck bed was filthy though which made some of my stuff extra dirty. But overall I'd recommend this place to a friend. Thx!
The rental process should not be so smart phone dependent. Lousy cell service makes for a very bad experience.
Good customer service at this location- trailer had a flat tire and a small light malfunction and they were able to fix both in less than 5 min.
