Customer Reviews for My Space Self Storage
(U-Haul Neighborhood Dealer)

281 comentarios

4101 W Pierson Rd   Flint, MI 48504

(810) 785-1753

Horario de oficina

  • Mon-Thur: 9:30 am - 5:30 pm
  • Vie.: 10 a.m. - 6 p.m.
  • Sáb.: 10 a.m. - 4 p.m.
  • Sun: Closed

Servicios en esta ubicación:

Contáctanos

(810) 785-1753

4101 W Pierson Rd
Flint, MI 48504

Servicios en esta ubicación:

Horario de oficina

  • Mon-Thur: 9:30 am - 5:30 pm
  • Vie.: 10 a.m. - 6 p.m.
  • Sáb.: 10 a.m. - 4 p.m.
  • Sun: Closed
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The attendant was courteous, friendly, knowledgeable and helpful. It's great location because it's small. Choices are limited, at times, so it's better to check online first. Love that the service person is bilingual.

JOSE H 
Clasificación:
5.0

El cliente no dejó un comentario.

ARIEL G 
Clasificación:
5.0

The Customer Service at this location is OUTSATANDING... This is the only location I use if the equipment is available...

RODERICK S 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHANIE P 
Clasificación:
4.0

El cliente no dejó un comentario.

PAULINE M 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin D 
Clasificación:
1.0

literally changed the reservation without any notification

Hailey J 
Clasificación:
5.0

Very smooth transaction. Very polite and accurate.

Daniel P 
Clasificación:
3.0

Make your website and or company prices in the same range as local dealers after returning the one that we rented from your website to our local dealer, we will never recommend or use the website or your company prices. We were very unhappy with the fact that when we picked our U-Haul up, there was less than 30 miles in the gas tank and we only were given a $13 credit to get it up to an eighth of a tank when it was over half a tank when we returned and No gas Credit in the price difference from the website and our local dealer. U-Haul was triple the cost.

Richard C 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole F 
Clasificación:
1.0

Hopefully the gas is in the correct spot and the mileage because I showed them proof and they stated it was nothing they could do about it yea right I will never book again

KIARA M 
Clasificación:
1.0

You could not lie and give people the impression. That a 20 foot truck is a 20 foot truck. When in reality, it's only about 17 foot. As only the upper little piece is 20 foot unreal unprofessional. Unbelievable all my fences stuck out of the back. It was a complete Hassle trying to maneuver around and walk all over them and get stuck and fall etc. Because I was under the impression that I had plenty of room which I did not. On top of the fact that I was charged more than I was quoted on the phone I will never use this business again.Thank you

Aaron M 
Clasificación:
5.0

Everything went well picking it up and dropping the truck off.

George T 
Clasificación:
5.0

Good customer service!!!

Twanetta R 
Clasificación:
5.0

N/C

Joyce N 
Clasificación:
5.0

El cliente no dejó un comentario.

Edrinne C 
Clasificación:
5.0

El cliente no dejó un comentario.

OWEN E 
Clasificación:
5.0

Nothing too rate service

Karen B 
Clasificación:
5.0

My agent was outstanding!!

Daniel P 
Clasificación:
5.0

Nothing it was great experience.

Charles Y 
Clasificación:
2.0

the side mirror was broken therefore the Truck was not Road worthy. there is a female employee she was super Rude

Hamed A 
Clasificación:
1.0

I made a reservation for 10am and the gentleman that was working there was 10 minutes late. The truck I had rented ended up overheating and had issues even though the gentleman told me that the truck run just fine. I only drove this truck 29 miles total. When I had called the gentleman to let him know what was going on, all he could tell me was to call roadside assistance. I've never rented a U-Haul before but I know I will never come back to this place again if I ever need to rent a U-Haul again.

Kali H 
Clasificación:
5.0

El cliente no dejó un comentario.

Alona T 
Clasificación:
3.0

Just dropped off after hours.

CONNIE J 
Clasificación:
5.0

The man that runs this location is a super guy. He's fast and thorough and has really good customer skills. He's my go to anytime I rent for now on

Marc K 
Clasificación:
5.0

I’ll be back!

Danieljoseph A 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN M 
Clasificación:
5.0

Friendly

John G 
Clasificación:
5.0

El cliente no dejó un comentario.

ROXANNE S 
Clasificación:
5.0

El cliente no dejó un comentario.

Yaklin B 
Clasificación:
5.0

Nothing ♥️♥️ nice hospitality

Stephanie P 
Clasificación:
5.0

Overall just a great experience, and decent pricing!

William C 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamala B 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas F 
Clasificación:
3.0

Nothing wrong with the drop location, just a storage faculty with a handful of trucks. No room to park the truck and trailer combo when I dropped after hours.

Michael S 
Clasificación:
5.0

El cliente no dejó un comentario.

John B 
Clasificación:
4.0

Everything was handled quickly and efficiently. Very convenient.

Gerald S 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin R 
Clasificación:
5.0

Rob is always pleasant and its a joy to rent from this establishment.

IVAN R 
Clasificación:
4.0

Straps were cut through, didn't notice until i loaded my vehicle. Fortunately i was able to buy straps at the pickup location.

MORGAN M 
Clasificación:
5.0

El cliente no dejó un comentario.

Gwenn F 
Clasificación:
2.0

Not charge someone over 20 dollars for two gallons of gas.

Darryl F 
Clasificación:
3.0

El cliente no dejó un comentario.

Eric P 
Clasificación:
3.0

El cliente no dejó un comentario.

Shauna M 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott t 
Clasificación:
5.0

El cliente no dejó un comentario.

AHMEDA N 
Clasificación:
4.0

Truck steering wheel had a lot of play in it.

LISHA H 
Clasificación:
1.0

Don’t charge people twice for their twice smh

CHRISTINA N 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA E 
Clasificación:
3.0

El cliente no dejó un comentario.

KAREN L 
Clasificación:
1.0

Location was supposed to be open at 10am. No one showed up until 10:15. By then I was on the phone with uhaul trying to get rescheduled. Not a smooth process.

MASON B 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles V 
Clasificación:
3.0

Go over everything with people before they leave

LATASHA N 
Clasificación:
5.0

I appreciate your service, courteousness, and availability. You made what could have been a very difficult move, very easy. Quietly helping others, more than you know. Gracias.

Geraldine L 
Clasificación:
3.0

I had the nastiest, dirtiest, stinkiest, truck EVER!!! It also had a leak and when it rained, it rained on my belongings through the roof of the truck!!!!!

SHARRON D 
Clasificación:
4.0

The person at the desk nice young lady was very helpful and very efficient

James B 
Clasificación:
5.0

The truck was old and would not pass a D.O.T. inspection because of the play in the steering wheel(tierod ends)

WALTER H 
Clasificación:
4.0

Check the storage area of the trucks before making them available, the truck I used had a used mask among one or two other pieces of trash.

Mitchell H 
Clasificación:
5.0

El cliente no dejó un comentario.

Orisha W 
Clasificación:
5.0

The truck was shaking horribly while driving despite it being full. The gentleman who was at the desk was a big help to me. Unfortunately, I have forgotten his name, but he was very accommodating! Many thanks to him!!!

MARYFRANCES M 
Clasificación:
5.0

El cliente no dejó un comentario.

Trevor F 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL J 
Clasificación:
3.0

This was the 3rd location I went to on Saturday. The first location didn't have the equipment for my reservation and never called me to tell me. I drove 3 hours only to find, "no trailer here, this says it's only a preferred location". Uhaul needs to redo it's appointment system, or take uhaul away from poor franchisees.

Brian G 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT C 
Clasificación:
3.0

El cliente no dejó un comentario.

JESSICA L 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY A 
Clasificación:
5.0

El cliente no dejó un comentario.

REGINA K 
Clasificación:
4.0

Extraordinario servicio al cliente

TIMOTHY M 
Clasificación:
5.0

El cliente no dejó un comentario.

KARL R 
Clasificación:
5.0

Thank you for making my move easier! Next time I need to rent a truck, I will definitely use this location again!

William G 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew M 
Clasificación:
2.0

Staff attitude, there was sufficient staffing

Zachary W 
Clasificación:
5.0

Great service received! Nice, well maintained equipment. Pleasure to do business with. Will recommend. Thank you.

Matthew S 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack W 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary F 
Clasificación:
5.0

Quick fast service.

Mike L 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL F 
Clasificación:
5.0

Very friendly and prompt did not keep us waiting . Thank you U-Haul

Susan L 
Clasificación:
5.0

El cliente no dejó un comentario.

JoAnn J 
Clasificación:
5.0

I returned itto the Miller Rd location.

Kimberly B 
Clasificación:
1.0

The truck had a smell of dead fish in the back, however, was physically cleaned. The store opened at 10am. The person didn't arrive until after 10am. Moving is stressful and it added to the stress and affected timelines.

Darcy B 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricky K 
Clasificación:
5.0

Wonderful truck, very clean. Nice, clean location. Friendly employee.

Thomas B 
Clasificación:
4.0

A stinger/stand should be available for disconnecting a large box trailer like this.

CHRISTOPHER D 
Clasificación:
5.0

El cliente no dejó un comentario.

Maribel M 
Clasificación:
5.0

El cliente no dejó un comentario.

Denzell C 
Clasificación:
5.0

I rented a Uhaul on Saturday. My reservation said 9 am. The location did not open until 10 am. The manager did not show up until 10:10 am. He lost the keys to the truck. I did not leave the rental until 10:45 am. It was supposed to be a one-day rental. At 3PM the storage manager called and said there is someone waiting in the parking lot for the truck you have. I hurried to get the truck back, I think this could have be handled better with better communication. I sell communication information. I can connect the time each location is open to your call center. The goal is to have the best customer experience for your customers. I think we can make your check out and check in smother. I'm a master agent for telecom and IT. I could fix some of these options, I think it would be a saving monthly. Would it make sense to discuss this? I think it would help Uhaul customer service. Give me a call. 810-282-5555. Andrew Fisher andrew@traverse.team

ANDREW F 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivory E 
Clasificación:
4.0

El cliente no dejó un comentario.

Allan T 
Clasificación:
5.0

This is a very pleasant location,,, The Customer Service is Excellent...

RODERICK S 
Clasificación:
5.0

Instead of trying to match the fuel level equal to that which was in the tank at rental, I suggest the truck be full of fuel with the expectation that it is returned full.

Richard B 
Clasificación:
5.0

El cliente no dejó un comentario.

Marquita B 
Clasificación:
3.0

Felt like a criminal walking in there. She made me Park the vehicle in the back and then we had to walk back to the vehicle then she drove it back in while i had to walk. Very unprofessional check-in process.

Gabriel W 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana S 
Clasificación:
5.0

This location was an extreme help after, I reserved and then got a call from customer care saying no trucks within a 150 mile radius. I asked the customer care agent if any trucks in any other sizes were available and she said she could not assist me and would call me if a truck came in. I then called this location and found out my original reservation had been cancelled without my knowledge. This location was able to track down a truck and make another reservation for me all to pick up in time. I move every 6 months for work and in the future I will utilize another company for my moving needs. I had 24 hours to be out of my apartment and U-Haul canceling my original and putting me through all the headache and stress resulted in me rushing to get everything done in a short time frame.

Aaron P 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas S 
Clasificación:
5.0

The MySpaceStorage team on Pierson Rd. was super friendly! I would definitely rent from them again!

Jon B 
Clasificación:
1.0

The truck was infested with cockroaches and we didn't realize it until we got to our destination. I'm absolutely physically sick thinking that my personal items may now have cockroaches in it! I've never had to deal with anything like this in my life!

Warren C 
Clasificación:
5.0

I rented a bigger truck than what I needed since they didn’t have a smaller one available at this location and this the only location I deal with so I took what was available.

Kesa R 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger G 
No se han enviado comentarios para esta ubicación.
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