Customer Reviews for Munchies Gift & Variety
(U-Haul Neighborhood Dealer)

1,508 reviews

850 King St W Unit 18   Oshawa, ON L1J2L5
(King St W and Thornton)

(905) 723-4477

Office Hours

  • Mon-Fri: 9 am–9 pm
  • Sat: 8 am–8 pm
  • Sun: 9 am–8 pm

Services at this Location:

Contact Us

(905) 723-4477

850 King St W Unit 18
Oshawa, ON L1J2L5
(King St W and Thornton)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–9 pm
  • Sat: 8 am–8 pm
  • Sun: 9 am–8 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

As far as I have witnessed there is nothing to improve. Thank you, will definitely use this location again if need a rental.

DIANA NEWTON 
Rating:
5.0

Customer did not leave a comment.

GREGORY BLOOMER 
Rating:
5.0

Jackie is an excellent retailer and does whatever he can to help his customers out. I will never go to another Uhaul location in Durham Region.

Trisha Bower 
Rating:
4.0

Service was quick, would have preferred a cleaner vehicle and also a run around with how to use the vehicle. As I was a first time user, the experience was not so great but good enough.

vino jacob 
Rating:
1.0

Very unhappy with the service provided and the charges applied to my VISA over charged and all I got told was not him it’s all to do with U-Haul will never rent again from U-Haul as this is the second time this has happened. I will be posting my experience to all online social media sites shortly. As I was not offered any resolution to the situation is very unprofessional. Also will be contacting my credit card company.

rob seager 
Rating:
5.0

Customer did not leave a comment.

Neil Todd 
Rating:
4.0

this was not my original pick up location. issues with my reservation. I was not happy changing locations

andrew Hamilton 
Rating:
4.0

Customer did not leave a comment.

Colinne Ash 
Rating:
5.0

Customer did not leave a comment.

Peter Strazdins 
Rating:
5.0

Jackie and Sue was great to deal with! Would recomm to do your rental at this location.

Leon Nathaniel 
Rating:
4.0

The U-haul truck had a leak that went on my close and damaged multiple boxes. Not impressed at all. Things like this should be checked and maintenance should be done on these vehicles regularly

Stavroula Mangos 
Rating:
5.0

Customer did not leave a comment.

Catherine Hishon 
Rating:
2.0

recommend renting from an authorized u-haul center

Richard Monty 
Rating:
5.0

Would be preferred if all tanks were on full easy to measure for refill

Bonnie BOLAND 
Rating:
5.0

Customer did not leave a comment.

JESSON RAMA 
Rating:
5.0

Quick Response and very Friendly

Gobinath Sribalashanmugan 
Rating:
5.0

The owner was very helpful. Called me when I put in a pick up time that didn’t work with the location and explained to me the best path forward. The staff at the location made pick-up and drop-off smooth and easy.

Craig Black 
Rating:
5.0

Customer did not leave a comment.

Aakashkumar Patel 
Rating:
1.0

Nail clippers in the driver door . Random gloves on the passenger side

Steven Allen 
Rating:
5.0

Always professional

David CARTER 
Rating:
5.0

Customer did not leave a comment.

Michelle Martins 
Rating:
1.0

Customer did not leave a comment.

Justice Bugelli-Porter 
Rating:
5.0

Jackey is always helpful and runs a clean business. Thank you

David CARTER 
Rating:
3.0

Maybe get some 26' trucks... its hard to find a 26'.. lots of 20 and 15 foot trucks.

Mark Macdonald 
Rating:
5.0

Customer did not leave a comment.

JAYARAJU MUCHARLA 
Rating:
5.0

Excellent service at the pick up location

Patrick Francis 
Rating:
4.0

Rental went smoothly, no issues with check-in or check-out. Vehicle worked as it should. Booked rental for store opening time, delayed slightly as store opened a bit late. Winter time, minor delay, not a big deal.

Greg Starosta 
Rating:
5.0

Great place to rent from.

derek cocker 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN SEHEULT 
Rating:
4.0

Customer did not leave a comment.

JOSEPH aceto 
Rating:
4.0

Customer did not leave a comment.

Steve Simard 
Rating:
3.0

Fuel gage was just a little over 1/8 . Should have taken a dash picture b/c form said 1/4. I misunderstood when I was told to mark the gas level on the sheet which I did. We only drove 16 MI total . Fuel gage needle barely moved at all. Excessive $29.95 + hst gas charge was lowered to $20 after much argument. Also smelled burnt oil. Check engine line came on on return journey in the last 2 miles of it. Vehicles in CA should have km/hour gage visible not only mph

David Cooper 
Rating:
1.0

It's been over 24 hours and I haven't recieved my deposit back yet. I normally go to the specific U-Haul location and typically the deposit is back in my account before I leave the premises.

Kyle Wilson 
Rating:
3.0

We booked a 26 foot truck 6 weeks in advance- they didn’t have one because it was being dropped off in Barrie- we had to make 2 trips to move which is completely unacceptable- we were moving from Whitby to Barrie- then we get charged for late arrival- very unprofessional and caused us delays to our movers as well as we needed 8 am pickup and it wasn’t available till 10 am- this caused us undue stress and loss of our moving help! This is not acceptable

David McLeod 
Rating:
5.0

Everything was so easy to access and the pick up and drop off was so simple and smooth, I almost couldn't believe how easy it was. I got a beautiful, new, spotless vehicle. A 5 star experience all around

Sandra Valentine 
Rating:
5.0

The staff was friendly, efficient and helpful. The whole process was smooth and quick and booking online made the whole process quick. I would recommend this location to all my friends and colleagues. 😊

Christopher Craig 
Rating:
3.0

I went into the store asking to rent a truck for a couple of hours. Man said there wasn't any available. I'm like there's 10 in the parking lot.. So I went online and there were trucks available so I reserved one online and went back into the store and said how does this make sense?? I feel you will lose customers because of this not everyone has access to a computer.. I wasn't happy that I wasted a hour trying to get something that was available but only by online access..

Hailey Mathers 
Rating:
4.0

Customer did not leave a comment.

Joe Piluso 
Rating:
5.0

Very friendly and fast. Came out to help make sure the trailer was secured on the hitch too.

Jennifer Silson 
Rating:
5.0

Customer did not leave a comment.

PAUL KIDSON 
Rating:
5.0

Customer did not leave a comment.

ROBERT DUNN 
Rating:
5.0

Smooth transaction. Nice folks.

Dirk Drasnin 
Rating:
1.0

Not charge 40 dollars for a late fee.

Madison Smithers 
Rating:
5.0

Jackie Chan at the "Munchies" located at the Thorton and King location in Oshawa is very pleasant and easy to deal with. I highly recommend renting from this location for all your future moving needs. Bravo Jackie! A satisfied customer, Gord

Gordon Ballik 
Rating:
5.0

The vehicle I rented was good but this vehicle had a starting difficulty But other then it is good 👍

Samson Lal 
Rating:
4.0

Customer did not leave a comment.

Jeremie Tinguely 
Rating:
1.0

This location scam me on the gas fuel

Omar Saleh 
Rating:
5.0

Customer did not leave a comment.

Dexter Garcia 
Rating:
5.0

Customer did not leave a comment.

debra sheppard 
Rating:
3.0

Check in was quick and easy. Returning the vehicle was disappointing. On the journey back, the engine light came on. I notified the man behind the counter, but he was busy with customers, he did not inspect the truck, or mileage. I have rented from U haul in the past and know the routine for returning a truck. He said he would note the engine light on the key fob, and just wanted to know was the truck clean and gas was back at rental level. This check in routine protects the customer and U haul / agent, and left me feeling I was put in a dubious position. I did take pictures of the dashboard, showing the mileage and engine light on.

Nicholas Cardwell 
Rating:
5.0

Very easy, pleasant and quick process to pickup vehicle.

PAUL KONAROWSKI 
Rating:
5.0

Customer did not leave a comment.

Melodie Caines 
Rating:
5.0

Friendly and efficient

Leun Harris 
Rating:
5.0

Customer did not leave a comment.

Yves Seguin 
Rating:
5.0

I appreciate your service at all times because of truck always like new And the customer service is great very friendly I always happy with that location thank you Best Regards

batravil vanceslas 
Rating:
3.0

Customer did not leave a comment.

JIM FARWELL 
Rating:
5.0

Very satisfied. Truck was clean and dependable. Very fast in and out cycle.

yaro sirota 
Rating:
5.0

Customer did not leave a comment.

Aleksandar Soldatovic 
Rating:
5.0

Customer did not leave a comment.

Serina Tough 
Rating:
5.0

I regularly use this service when I need a Uhaul. Great customer service and well maintained Uhal vehicles

sherida bell-williams 
Rating:
5.0

put a step that pulls down for short people to get in and out of truck. have had knee replaced and found it hard to get in and out of truck. thank you for great service other than the step.

kenneth Reeve 
Rating:
5.0

Prompt, friendly and efficient service 👍

Pete Cameron 
Rating:
5.0

Great service

Raihan Mohiuddin 
Rating:
1.0

I booked this Trailer for 8:30am as it showed that this location was open at 8am. I got there to find out that on Sundays they open at 9am and have been since Covid started. It would of been nice if the UHAUL System was updated to reflect a 9am opening. Why hasn't this been fixed in over 2 years as I'm sure that many others have had this problem with this location??? I feel that I should be compensated as I was late for a Trade Show And it didn't look good on me.

MICHAEL TOBIN 
Rating:
3.0

Customer did not leave a comment.

stephen hanson 
Rating:
5.0

Customer did not leave a comment.

NYLE GEORGE 
Rating:
5.0

You don’t have to do anything else to improve the service.It’s already excellent.

federico servito 
Rating:
5.0

The trailer was there on time, in good condition, gave me no problems at all. Check in and check out was quick.

Bert Michel 
Rating:
5.0

Customer did not leave a comment.

Lori Chenier 
Rating:
1.0

I found the entire experience to be very impersonal. No one walked me to the vehicle to check it over when I picked it up or dropped it off.

Deborah Findlay 
Rating:
5.0

Customer did not leave a comment.

frank provenzano 
Rating:
5.0

Customer did not leave a comment.

RONNYCRISTIAN DIAZ 
Rating:
5.0

All good,simple , more than satisfied

gary johnston 
Rating:
3.0

Customer did not leave a comment.

Lyle Dick 
Rating:
3.0

Owner can be difficult to deal with. I did the online check in last time and he straight up told me that I didn't - (calling me a liar) even after I showed him on my phone. "It's not in the system so you couldn't have done it" were his exact words. Hey needs customer service training.

Martin Barnes 
Rating:
5.0

N/A Great service!

Darryl Mohan 
Rating:
5.0

Customer did not leave a comment.

Rafid Riaz 
Rating:
4.0

Actually staff was very friendly and ease of rental from start to finish. Truck was clean and newer,

Kevin Borovsky 
Rating:
5.0

This is our third time renting from this uhaul location and we’ve always had a good experience. Everyone is friendly and patient.

Starla Acland 
Rating:
5.0

Keep up the good work

RON TANNER 
Rating:
5.0

Customer did not leave a comment.

Roger Cripps 
Rating:
5.0

rental location was easy access and very convenient staff very helpful

ERMIN KELLY WRIGHT 
Rating:
5.0

Customer did not leave a comment.

Armando Macanas 
Rating:
4.0

Customer did not leave a comment.

Dwayn VERMETTE 
Rating:
4.0

Customer did not leave a comment.

MARTYNF BECKETT 
Rating:
5.0

Customer did not leave a comment.

Bamidele Saliu 
Rating:
5.0

I’m really satisfied with the service Thanks

Bernabe Paje 
Rating:
4.0

My only reason for not giving an excellent rating is that my pick up was scheduled for 9am and the store didn’t open until 9:10 which delayed check in etc. as there were several people waiting to get vehicles. otherwise staff were polite and professional. A positive experience overall.

Mike Stones 
Rating:
3.0

Customer did not leave a comment.

DON MILLER 
Rating:
5.0

Customer did not leave a comment.

Abdul Sarwary 
Rating:
3.0

See above

Marisa Reynen 
Rating:
5.0

Customer did not leave a comment.

MELISSA JAGDEO 
Rating:
5.0

Customer did not leave a comment.

Tim Simms 
Rating:
5.0

You can't improve on the people at this location. The service they provided was flawless.They are surely the benchmark

Murray Duffy 
Rating:
5.0

There was a mix up with the drop off location. I was well accommodated by both the rep on the phone and by Munchies Convenience. Over the Top service from Jacky at the drop off location!!!

Darryl Oreskovich 
Rating:
5.0

Customer did not leave a comment.

JIM THOMPSON 
Rating:
3.0

Have the equipment that was in the reservation available.

Scott Goff 
Rating:
5.0

Good Experience ,Experience customer service 👌

hugo vidal 
Rating:
5.0

Customer did not leave a comment.

alex healey 
Rating:
5.0

Customer did not leave a comment.

alex healey 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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