Customer Reviews for Multy Mini Storage
(Distribuidor de U-Haul del vecindario)

273 comentarios

3800 Paredes Line Rd   Brownsville, TX 78526

(956) 550-9117

Horarios de la ubicación

  • Lunes - Viernes:
    9 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
  • Sábado:
    9 a. m. - 12  p. m.
  • Domingo:
    Cerrado

Servicios en esta ubicación:

Contáctanos

(956) 550-9117

3800 Paredes Line Rd
Brownsville, TX 78526

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes - Viernes:
    9 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
  • Sábado:
    9 a. m. - 12  p. m.
  • Domingo:
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Juan R. 
Clasificación:
5.0

Please live the location I asked to return . we have to drive long way to return the trailer we waisted have da I ask to return to Clermont Florida and the email say winter garden 😐

Martha D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALDO V. 
Clasificación:
4.0

The truck had not been washed in a long time and it had strong a odor in the cabin and in the back.

Juan Enrique V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joege S. 
Clasificación:
2.0

I was told U-Haul would load my car properly onto the dolly. I was told I would need to crawl under my car and attach chains to the frame. With this being critical for safety, why force a disabled customer who has no experience to do the. Additionally, I could not find the location for pickup. I had to call 4 times. I could nit find a U-Haul sign because there was none. In my last call, the employee was obviously angry. I responded “I am not an idiot” to which the employee relied “I'm not so sure.”

Michael W. 
Clasificación:
1.0

I get to place to get truck there is no place to get key had to knock on company door lady very very very rude. Truck dirty with bugs and mess all over front of truck inside decent but food crumbs and sunflower seeds all over. THE MOST I AM UPSET IS MILAGE DID NOT MATCH WHAT MY UHAUL APP SAYS ONLINE AND MY CHARGED IS BEING CHARGED FOR RHEIR MESS UP. I DID CALL THE TIME OF PICK UP THAT IT DID NOT MATCH AND SAID WOULD BE FIXED I WOULD NOT BE CHARGED AND WELL THEY DID CHARGE ME I AM VERY UPSET ALL AROUND SERVICE VERY POOR. BEEN ON HOLD 45 MINS WAITING FOR CUSTOMER SERVICE TO ANSWER ABOUT WHY THEY ARE CHARGING ME 380 DOLS WHEN I ONLY DROVE 10 MILES.

Tracy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

EFREN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

VALERIE M. 
Clasificación:
5.0

It was fine. William was very nice and helpful.

Mardie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIAZAR M. 
Clasificación:
1.0

Absolute garbage Uhaul company is. We reserved a uhaul on Monday for a Saturday use. 1. The pick up location in Mercedes had no clue we were going. 2. Uhaul decided that to change our pick up location in Corpus Christi without our knowledge. 3. Corpus Christi is 2 and a half hours away from our original place. 4. Kept telling us there was nothing for them to do to get us on the road. 5. Finally was able to talk them into finding me something due to our reservation confirmation. And they found a place in Brownsville. An hour and a half away from the reservation location! Will never use Uhaul again. Unacceptable! Kept making excuses that I had the wrong phone number and wrong email on file yet I had the reservation information and many email helpful tools to get ready for my move! Unorganized and doesn't have any communication with their customers or subcontractors.

DaniElle N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick B. 
Clasificación:
5.0

Repair damaged driver side door on fleet number DC4283w, damaged door wouldn't seal properly causing deafening wi d sound the entire 830 mile trip

Ezikiel A. 
Clasificación:
3.0

The truck was trashy in cab and box, your agent did let us use the dolly as a comp. The two day rate was lower than I expected. Agent was. Courteous and helpful. Over-all a good experience.

Ralph K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE V. 
Clasificación:
5.0

William was excellent!!

JESSICA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marian V. 
Clasificación:
3.0

When you have a reservation and an account yet your account states you have no reservation something should be done to assist the customer in CORRECTING the data. You, U Haul wants to be tech friendly yet every single time I have rented a vehicle in the last 8 months I have NOT been able to access the reservation OR better yet check the vehicle in upon return thus being charged a 20.00 surcharge

PAUL V. 
Clasificación:
5.0

I made a reservation in Harlingen on Morgan got there at 9 am on Saturday to be told that my reservation was not scheduled when I had gone there to the same location a week b4 and secured the uhaul. I was sent to the Brownsville location where the representative was fantastic and very helpful and knowledgeable. Yet in Harlingen I was not even given an apology or a reason for not having a truck available. Need additional training in customer service. Will never go back to that location..

JUANA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gilbert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAFAEL H. 
Clasificación:
5.0

Great service at Multy. Would definitely use them again and recommend. William was extremely professional and gave excellent service. Kudos!

David A. 
Clasificación:
5.0

This is what a great business is supposed to be like excellent manners and service !

RAFAEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUBI V. 
Clasificación:
5.0

Great service.

RIGOBERTO B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Petra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

EZEQUIEL I. 
Clasificación:
3.0

N/C

Carlos L. 
Clasificación:
2.0

The trailer I rented here wasn't cleaned out

Abraham D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudia R. 
Clasificación:
5.0

William is an excellent customer service repersenative

STEPHEN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chester D. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yolanda I. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINSLEY B. 
Clasificación:
5.0

Thank u for ur service

julissa Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIO A. 
Clasificación:
5.0

Actually no improvement is necessary. Attendent was very courteous and informed us of all the necessary requirements. Thank you U haul, you made our move alot easier than expected. Hope we don't have to move soon, but if we do we surely will use this u haul rental place again. Thanks..

consuelo A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN LANGLOIS S. 
Clasificación:
5.0

The Gentleman was very helpful and informative about what U Hall had and all related information i needed too know operation of the rental equipment

Gilbert C. 
Clasificación:
3.0

El cliente no dejó un comentario.

norma C. 
Clasificación:
5.0

Great customer service!

Michael R. 
Clasificación:
5.0

Great customer service!

Osvaldo T. 
Clasificación:
5.0

The gentleman was very friendly and knowledgeable. He even gave me tips on how to drive it safely. 10/10 service, no problems.

Andres G. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICARDO S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benito O. 
Clasificación:
5.0

A clear and visible return parking area would help. The person that helped me was very nice and helpful.

Cesar B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sonia B. 
Clasificación:
5.0

Awesome customer service!!!!

RAMIRO A. 
Clasificación:
3.0

Keep the good work

Melik K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Herman Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernesto G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan M. 
Clasificación:
5.0

Great customer service. Clean trucks. Quick and easy check in.

Aaron B. 
Clasificación:
5.0

El cliente no dejó un comentario.

miguel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pedro I. 
Clasificación:
5.0

Excellent customer service

Juan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Felipe D. 
Clasificación:
5.0

Make sure you check all the lug nuts on dolley. They were loose and almost made Both wheels come off

Onix G. 
Clasificación:
4.0

El cliente no dejó un comentario.

SALVADOR G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karl F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karl F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAIME R. 
Clasificación:
3.0

I experienced a break down with the trick that I rented. I was down for a total of 2 hours in the scorching sun. I was given 2 extra hours but my pick up and delivery was not completed that day. I had to pay for a hotel and pay my workers an extra day. I was not compesated for anything. I paid double of what I expected.

HECTOR JAVIER G. 
Clasificación:
5.0

William is excellent!

Steven S. 
Clasificación:
3.0

Check in could be a little faster online. Vehicle was dirty on the inside. Overall it was a nice facility. Truck ran good.

Joshua M. 
Clasificación:
5.0

Overall good experience.

Yi-Lin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rene R. 
Clasificación:
5.0

Excellent customer service.

Ninfa C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rolando G. 
Clasificación:
5.0

No comment.

Adrian B. 
Clasificación:
3.0

No much parking space available after store hours.

Jessica S. 
Clasificación:
4.0

Overall satisfied but still trying to figure out why I'm getting charged 2 different times. This shouldn't be on my wife's credit card. Extremely mad over this.

Mario T. 
Clasificación:
5.0

William is a great guy!! Very nice excellent customer service!

Gustavo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian C. 
Clasificación:
5.0

Great customer service here in Brownsville, Texas

Richard A. 
Clasificación:
5.0

Easy to drop off. Very friendly and efficient.

Richard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug R. 
Clasificación:
5.0

The manager here, Bill F is just down right awesome, extremely helpful and service beyond anything I have every seen, he just plain goes out of his way to HELP me, just amazing I am having the time of my life going in there, Love talking to him, Do I recommend this place you bet 5 STAR, my # 1 Uhaul of choice!

william F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam C. 
Clasificación:
5.0

William was great!

Lola R. 
Clasificación:
5.0

Nothing. It was a very friendly experience.

Scott W. 
Clasificación:
5.0

Great service

Rey R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ken S. 
Clasificación:
5.0

I was not able to find a truck at the location where I had storage. The storage location refused to give me a trailer for free, although a text message from Uhaul promised me that. I had to go back to the pick up location to get it. What difference does it make to you? It made a world of difference for me, driving the loaded truck around town back and forth.

LAKSHMAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blanca M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ENRIQUE O. 
Clasificación:
5.0

Much better experience at this location. Was also informed that someone made a mistake. I paid for three days but received several inquires throughout my trip that I was late returning my rental. I had the trailer and dolly less than 48hrs.

Matthew P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carlos D. 
Clasificación:
5.0

Great service

Claudia R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JoAnn S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lance W. 
Clasificación:
3.0

El cliente no dejó un comentario.

peter P. 
No se han enviado comentarios para esta ubicación.

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