Customer Reviews for Mufflers Hitches and More Inc
(U-Haul Neighborhood Dealer)

559 comentarios

525 N Pacific Hwy   Woodburn, OR 97071
(Off Hwy 99e)

(503) 981-8313

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 8/14/2022: cerrado
  • 8/21/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(503) 981-8313

525 N Pacific Hwy
Woodburn, OR 97071
(Off Hwy 99e)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 8/14/2022: cerrado
  • 8/21/2022: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Like I could drop it off after hours.

Terrie M. 
Clasificación:
5.0

Great friendly customer service. I'm definitely coming back!

RAUL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

VIVIAN E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dale F. 
Clasificación:
2.0

I had to wait till Monday to pick up the auto transporter because it was not available at the same place that I rented the truck (Reserved six weeks ahead of time).I had to wait the extra day to get the trailer that was 20 miles North out of my way from where I was moving from. I got back to where I was moving from and loaded the car to find out that the trailer tire was flat. Had to wait two hours to get the tire fixed. All of this put me over four hours late to start my trip. Not happy at all.

Dallen D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sammy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

Have coffee waiting. Oh wait, you already do!

Sammy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
5.0

Excellent very accommodating and gracious and understanding great communication will refer

Jose L. 
Clasificación:
5.0

Nothing i have rented from this location for years. If they don't have a truck i will wait

KRISTIN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

YVONNE K. 
Clasificación:
5.0

Everything worked out great, thank you.

Brian S. 
Clasificación:
2.0

Gas level was not full so I had to guess on how much to put in and overpaid for fuel. Also there was no mention that the vehicle did not have a loading ramp which damaged the item I was moving. Also the check engine light was on just fyi.

Ryan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa Z. 
Clasificación:
5.0

Rich was extremely Professional Honest Nice and Amenable this office is very efficient and reliable; I will always use their services. Thank you, Rich!

Eugenia D. 
Clasificación:
3.0

It was frustrating to hear that my truck only had a quarter of a tank of gas when I picked it up, since I needed more than that for the day. And then when I got in it had much less than a quarter tank, but I didn't have the time or energy to go back and point it out. What happened to “rent it full, return it full”?

bruce A. 
Clasificación:
5.0

Fast and friendly. Truck in great condition.

CHRISTINA K. 
Clasificación:
1.0

El cliente no dejó un comentario.

DENNIS K. 
Clasificación:
1.0

El cliente no dejó un comentario.

Kari M. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clifford D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sandra M. 
Clasificación:
5.0

It would be good if you carried pad locks for sale. Outstanding service!

Steven R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Julie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONSUELO D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trevyr W. 
Clasificación:
1.0

Van that i rented was recently fixed , had to wait for them to get gas. Engine light was on and they reset for me to take it. Rich who works there was rude stating that he was having a bad day . I told him I understand he's having a bad day but customer service is important.

Jaime C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugenio S. 
Clasificación:
5.0

Not one thing !!! Everyone is super friendly and happy to assist in anyway they can . We won't go anywhere else to rent a U-Haul !!!

SUE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD CHARLES K. 
Clasificación:
2.0

I was told the fuel was at 1/2, I left, got a ways down the road and noticed it was 3/8. I returned it with 1/2 tank anyway because that's what was on the contract and didn't feel like arguing over it even though the price of fuel is $4.00 per gallon

Jason D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rich H. 
Clasificación:
5.0

Nothing but pure satisfaction! Effortless reservation, pick up & delivery! Very personable staff - thank you!

HOLLY D. 
Clasificación:
5.0

These people have been great in every thing I've done. Very supportive. Will use again.

Tim B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvette W. 
Clasificación:
5.0

Nada

SUE P. 
Clasificación:
5.0

Even tho we had a complaint the guys were nice. Gracias

Bill G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal S. 
Clasificación:
5.0

The only issue I had was that there were 4 different tires on the trailer which causes the trailer to wobble

mike O. 
Clasificación:
5.0

El cliente no dejó un comentario.

AGAPITO V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom S. 
Clasificación:
5.0

I experienced great customer service from all the staff at this location. I had moved my original reservation from the U-haul of Salem because of a change of plans. Great customer service at the Salem location where they located the trailer I needed and arranged the new reservation. Good experience all around.

Dennis L B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin W. 
Clasificación:
4.0

The back of the truck smelled really bad and the low beams were not adjusted correctly. We couldn't barely see.

Steven P. 
Clasificación:
2.0

Customer service was not good. I was told if the truck broke it was my responsibility to repair the truck with cash only. T han when I received the keys i was not shown what truck was mine i had to find my own truck. After leaving the breaks were horrible , engine light came on before I got home. 15 miles away. I had to hurry up and only move 1/2 of what was needed to due not wanting the truck to break down. For a truck that only has under 80,000 miles on it, it tan like it had 250,000 miles on it. I would not recommend this uhaul company to anybody. Such a poor truck I turned it in 2 days before needing to.

TRAVIS JEREMY A. 
Clasificación:
4.0

Computer was slow and having issues. Worker very helpful and nice.

Isaiah V. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marylou W. 
Clasificación:
3.0

over charged

michael S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Fabien G. 
Clasificación:
4.0

Tire alignment. Truck pulled hard to the right and felt bumpy.

Tyler M. 
Clasificación:
5.0

maybe some preventive maintenance- the rollup was awfully devoid of lubrication

MATTHEW R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Debra W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Molly R. 
Clasificación:
5.0

Nothing. There is all good.

Gabriel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Perry R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robynn B. 
Clasificación:
1.0

Was suppose to Pick up 17 foot truck at 8AM on 5/22/21, The location could not log into Uhaul so had to wait 3 hours for Uhaul to get their site working again so I could get my truck. Was charged $19.48 for fuel, and only 7.5 miles driven. I also parked truck on a different incline that when I picked it up, so I don't know how they came up with that figure. Was charged $18.48 for sales items, no idea what that was for, nothing was used. Wonder if UHaul will even read this

MIKE W. 
Clasificación:
5.0

Your team here is very friendly and helpful

Linda C. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES J. 
Clasificación:
5.0

Nada

Damian S. 
Clasificación:
5.0

Maybe be open later on Saturday.

karen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

cindy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark K. 
Clasificación:
5.0

Marie made all the difference in the world. She was so thoughtful. plus being helpful, made everything go so smooth. We would rent again having people like her to help us with all the things we didn't know. Thanks, Robyn

CINDY W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric B. 
Clasificación:
5.0

wonderful help and asststance, very professional!

wesley Z. 
Clasificación:
1.0

El cliente no dejó un comentario.

Edward P. 
Clasificación:
5.0

Very friendly and helpful. Quick and easy 😊

Ken C. 
Clasificación:
5.0

Online pre checkout was good until the very last to review “form.” User agreement access was not intuitive and took me several tries before I figured it out.

GREG H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith C. 
Clasificación:
5.0

Fast friendly service and free coffee can't beat it thanks for helping me get all discounts by putting gas in to quarter full great benefit

CHARLES K. 
Clasificación:
5.0

Worked out better than I thought it would thanks

michael V. 
Clasificación:
2.0

They failed to hook the chains up properly they failed to check the lights the running lights on the trailer I was pulled over by Oregon State Police and I had to take care of it myself the man that helped me in Woodburn needs to be taken back to school and taught how to properly hook up a trailer and check the lights

Donald Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C. 
Clasificación:
4.0

El cliente no dejó un comentario.

bill P. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jon B. 
Clasificación:
4.0

Everything is Went smoothly.

MARY B. 
Clasificación:
2.0

Outside of truck filthy; extra $10 added though it was not on the online quote for some sort of “licensing”. Took 2 people, 2 computers and nearly an hour and I was the only customer! No paperwork provided. After spending $1,000's on numerous U-Haul products, rentals and services, this was the worst. Please refund the bait and switch $10! Gracias.

BRUCE C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tobin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul R. 
Clasificación:
5.0

Nothing :) thanks - we dropped after hours but everything went something and we had a ton of parking - drop box easy to find and signage made the return a breeze

Thomas H. 
Clasificación:
2.0

Lady behind counter very slow, unpersonable and shouldnt be working in customer service

ADAM R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronda C. 
Clasificación:
5.0

Truck was empty on fuel.

Mickie L. 
Clasificación:
5.0

The truck worked well, and the staff was great. The UHaul Truck Share experience went very poorly - the mileage that UHaul had recorded in your system was off by 12000 miles. This kept the app from accepting my mileage entry when I picked up the vehicle, and again when I returned it. The staff called UHaul to try to get the information entered when I picked up the car, but couldn't get it fixed, so just entered a comment. The time this took caused me to return the truck after hours, so I ended up needing to call UHaul to get the truck turned in. I think you may want to invest in improving the Truck Share experience in these error conditions to improve the customer experience. I was frustrated at the time, since I spent so much time working around this mileage issue (30 minutes at check out; more than that at check in). Putting that part of the experience aside, the truck was clean and drove well - I was very happy with the truck itself.

John W. 
Clasificación:
5.0

Great customer service always a pleasure doing business with them.????

CYNTHIA S. 
Clasificación:
5.0

Great customer service, thank you

james R. 
Clasificación:
5.0

El cliente no dejó un comentario.

karen G. 
No se han enviado comentarios para esta ubicación.

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