seemed to be in a slightly sketchy area, but the person we dealt with was very friendly and helpful, especially as we needed to be moved to a new pick-up locationRachel I.
Customer Reviews for Mudea Car Care
(Distribuidor de U-Haul del vecindario)
Baton Rouge, LA 70806
(By Baton General Hosp)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9:30 a. m. - 5:30 p. m.
- Sáb.: 9:30 a. m. - 5 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Bryan B.
El cliente no dejó un comentario.George P.
El cliente no dejó un comentario.Glenda D.
Extremely efficient and great service.Jason L.
The location seemed like it was a junkyard. I suspect they were 50 or 75 cars many of which were not functional. There was a decaying mattress right next to the trailer I had to pick up. Additionally, when I went to pick up the trailer nobody helped me. I had the main handle a 6 x 12 trailer because it was jackknifed into a corner and I cannot get my truck underneath.Gary S.
El cliente no dejó un comentario.Libra W.
Only as a last resort would I recommend this location.paula L.
Place was a dump. Trailer was amongst junk cars in a field. Trailer was not clean inside but had good tires.James E M.
Cryprus very bad people.lebert M.
The gentleman who helped us was amazing he helped us fix our wiring so we could pull the trailer he helped us with a few things and was very kind and funny I believe he made our experience the best I wish I could remember his name older black man either way he was a pleasure and I wanted to make his efforts and kindness don't go unnoticedjunior M.
El cliente no dejó un comentario.Bob D.
El cliente no dejó un comentario.Greg N.
El cliente no dejó un comentario.TERRANCE B.
Truck was dirty and smelled like dogs. The cab reaked of smoke. The attendant was unconcernedabiut the conditions. Unfortunately there was nothing else available in our area for a one way rental.WANDA S.
Customer service was great! I would use this location again.WANDA D.
Great customer service. Very friendly and helpful.Ayres B.
I was overcharged for the u-haul. It was only rented by me on Saturday, April 16, 2022 and returned back the same day and I was charged for an extra day. Will be disputing the charges. Poor customer service.markisha M.
El cliente no dejó un comentario.benjamin L.
I reserved a truck that was part of the Truck share 24/7 program so I could pick up before the location opened. I get there at my reserved time only to find out that I would have to wait for the location to open a hour and a half later due to the key being in the lock box because a previous renter dropped the vehicle off at midnight prior to my reservation. This 24/7 rental program is horrible and was by far the worst experience I have had with u-haul. The Owner of the location was great. It is u-haul's 24/7 program that is horrible and needs to be discontinued until someone puts a little more effort into it.Steven T.
El cliente no dejó un comentario.VINCENT B.
Owner is professional, personable, and took excellent care of my rental needs.JOHN W.
El cliente no dejó un comentario.STORMIE G.
El cliente no dejó un comentario.Jay B.
El cliente no dejó un comentario.LEMUEL S.
No one was there, and no one answered the phone. The buildings are very run down and blighted with at least one door kicked in. I barely felt comfortable as a large 32-year-old man dropping the trailer off during the daytime. No way I'd send my wife to this location.Nathan M.
El cliente no dejó un comentario.BARBARA W.
El cliente no dejó un comentario.Andrew S.
Everything was timely everyone was helpful and courteous, I will rent from this location again.TONDANEKA G.
The employees were friendly and very knowledgeable!AMYM G.
El cliente no dejó un comentario.BRIAN E.
El cliente no dejó un comentario.Chad T.
Representatives were friendly and polite!JEREMIAH C.
El cliente no dejó un comentario.LAQUITA S.
El cliente no dejó un comentario.ANGELA T.
Staff was very helpful and easy to work with. Will definitely use again when i have needs for uhaul rentals.JAMES D.
They rarely answer the phone and barely explain things. I had to call the 1800 go uhaul number to get an explanation for what I'd be charged.MONIQUE S.
El cliente no dejó un comentario.JOSEPH H.
El cliente no dejó un comentario.RHONDA F.
the customerservice was poor and the truck was very dirty on the inside and outsideCiare Z.
hi,,,sure i get good services with friendly dealer and very good company,,,,thanksHELMI H.
El cliente no dejó un comentario.Kristen P.
El cliente no dejó un comentario.CASSANDRA S.
Great customer service and very helpful they were patient, friendly and attentive.BRITTNEY D.
El cliente no dejó un comentario.KISHA C.
El cliente no dejó un comentario.SOHEIL K.
Open on time and don't have customers waiting for 1 1/2 - 2 hours to pick up their rented vehicle. Absolutely inexcusable. I will NEVER rent from this location ever again in life and if I can help it, I will NEVER rent from U-Haul again.PAULA L.
El cliente no dejó un comentario.Karen E.
Mudea car care guys were awesome in handling my request. They are very generous and recommend theirs uhaul service.REDDAIAH K.
Everything was great.PENNY B.
El cliente no dejó un comentario.willie M.
Great Service, friendly as wellJONATHAN G.
El cliente no dejó un comentario.PEGGY H.
The truck was dirty, there were broken glasses in truck which almost destroyed my mattress.MILLICENT Y.
El cliente no dejó un comentario.JOSEPH T.
Mr. Clyde helped me a great deal. He made sure I got my U-Haul. I made reservations at another you u-haul but they didn't honor my reservations, so if I was to ever use your service again it would only be because of this location, he went above and beyond to make sure I got a truck.sherhonda W.
Everything is greatCYNTHIA S.
El cliente no dejó un comentario.Ashley M.
Just an empty, run down parking lot. No one on site. Dropped keys in drop box.Tracy H.
El cliente no dejó un comentario.JESSICA A.
The gentleman that we dealt with was personable and very friendly and helpful. My daughter and I used the same location and he remembered and mentioned it to me. It was a very pleasant experience. Now roadside assistance was terrible. It took several hours before I was informed no one could help us with being stuck in the mud. Totally disrupted the rest of the move. You really need to focus in that.ZEBORAH F.
El cliente no dejó un comentario.Frederick R.
Clyde went above and beyond and super nice!ANGELICE F.
Clean your trucks after each use! We are in the middle of a pandemic. That's disgusting. If I could have bleached the truck I would have, you need a phone or calculator carried with you because I know for a fact I was over charged on the miles but it's okay. Do better people!!ALTEYONNA H.
looked like a crime scene.JOSEPH L.
Truck needs to be clean a little moreBEVERLY B.
The gentleman that took care of me was excellent. Knowledgeable, polite.JORDANA P.
Awesome service!!!SELENA B.
They are a great company to rent your uhaul from. Thank You AmosCATHERINE M.
El cliente no dejó un comentario.margie M.
El cliente no dejó un comentario.rhonda F.
Everything was perfect and they gentlemen took great care of me. I was laughing the entire time. I recommend this location to anyone!QUARNISHA T.
El cliente no dejó un comentario.MICAH B.
Refund balance of payments.KRISTIAN T.
El cliente no dejó un comentario.IRMA T.
Although I changed my pick-up time, when I called the central office in Lafeyette, they assured me the location would be notified and equipment ready. When I got there, the equipment was not ready, the cab was dirty, and they did not have the Utility dolly that was part of my reservation. I prepaid for my order and still have not gotten the refund on the Utility dolly. This was not a good pick-up experience at all.Albert W.
El cliente no dejó un comentario.Jason N.
El cliente no dejó un comentario.MARK B.
El cliente no dejó un comentario.Tyler S.
Staff was friendly and helpful. But the U-hual smelled like cigarettes and was very dirty.Susana V.
The uhaul hand bug in it and cardboard left behind . I have to go to the family dollar down the road to buy item to clean it out . They would t answer the phone for me to report it to them . I was a on a intense time schedule so I had to take it as is. I will never pick up front there again !Taihja J.
This location provided excellent service and we appreciated it very much!Janelle H.
El cliente no dejó un comentario.ALEXIS A.
El cliente no dejó un comentario.CHRISTOPHER W.
Charged me for insurance without askingJennifer A.
Staff was super helpfulMichael C.
KEEP UP THE GOOD JOB!!!!LASHUNDA B.
El cliente no dejó un comentario.Mark D.
Mr. Clyde is so helpful! Extremely nice and patiently assisted us with the need in getting a flat fixed.Jamie A.
El cliente no dejó un comentario.tim N.
El cliente no dejó un comentario.Alysia D.
El cliente no dejó un comentario.Serge R.
The Gentleman that assisted me was professional and very helpful!Jose P.
My salesman was very kindChris C.
Equipment was faulty at pick-up. After 1.5 hours, I called roadside assistance to meet at my house instead of the rental site.Jasmine V.
Bad part of town - felt unsafe. My requested location was denied and moved to this location.Chad S.
El cliente no dejó un comentario.lionel W.
Very friendly and professional.jerold L.
El cliente no dejó un comentario.Shenelle S.
The place is poorly run. It was not open during business hours and we didn't receive part of the equipment we paid for. Go to another location if you can!!!Patrick D.