Customer Reviews for Mudea Car Care
(U-Haul Neighborhood Dealer)

744 reviews

4149 Florida Blvd   Baton Rouge, LA 70806
(By Baton General Hosp)

(225) 929-7753

Office Hours

  • Mon-Fri: 9:30 am–5 pm
  • Sat: 9:30 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(225) 929-7753

4149 Florida Blvd
Baton Rouge, LA 70806
(By Baton General Hosp)

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–5 pm
  • Sat: 9:30 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Clayton Nabors 
Rating:
3.0

Customer did not leave a comment.

CLARENCE BUTLER 
Rating:
5.0

Customer did not leave a comment.

Joseph Doucette 
Rating:
3.0

Customer did not leave a comment.

Michael Todd 
Rating:
3.0

No only because of area of city. Would be concerned leaving my vehicle there if I had a late evening or overnight move. Or if there was no one at the business.

JMarius LaMotte 
Rating:
2.0

Have the employee there not add extra charges to your bill. I had reservations for a tow dolly. I was told the price would be $100.30. It ended up costing me $154.26. I ended up having to pay an extra $40 for safe toll which I did not want. But I needed to totally then. I did not have no other way to go I had to pay it.

William Mann 
Rating:
5.0

Customer did not leave a comment.

Stan Mays 
Rating:
5.0

Customer did not leave a comment.

husain abdul-aziz 
Rating:
3.0

Customer did not leave a comment.

Elizabeth Kinison 
Rating:
5.0

they offered to drive me back to my place which was 5 minutes away. That was really nice of them.

Jorge Torres Lopez 
Rating:
3.0

The station man was very polite and helpful. Unfortunately our car broke down the next morning. We had to return to mudea care car and leave it on Sunday morning. It was closed but we texted manager and took pictures to confirm it was returned. We have requested a possible refund even partial since it was returned next day to original location

Blair Wells 
Rating:
3.0

Friendly manager and staff - easy pickup and drop off.

J Bowen Bres 
Rating:
5.0

Customer did not leave a comment.

Barbara Auten 
Rating:
1.0

Pricing at pick-up and return location was different for the extra days. They were very argumentative. I left paying a higher price when returning the U-Haul.

John Chung 
Rating:
3.0

They didn’t have all the equipment I actually ordered

Wendy Woods 
Rating:
5.0

Customer did not leave a comment.

Destiny Ranel 
Rating:
3.0

I didn’t think the location was the correct one as it was a run down garage with broken windows. However I had no issues dropping off the truck and trailer

William Wasley 
Rating:
4.0

Customer did not leave a comment.

Robert Bennett 
Rating:
3.0

Customer did not leave a comment.

MARLENE JEAN 
Rating:
2.0

First/selected drop off location was crowded in the parking lot and full so they had to redirect us to another location.

Pamela Moreau 
Rating:
3.0

Business lacked cleanliness and organization. Most people would not go there because of that first appearance. The equipment was ruff but did the job.

GERARD PAYNE 
Rating:
1.0

The place was closed at my scheduled time. No one called me. Guy returned an hour late Rude customer service I was overcharged Not given a receipt to know how much gas then charged

Charles Daniel 
Rating:
5.0

Customer did not leave a comment.

marie Anderson 
Rating:
1.0

The UHaul worked, the staff was helpful, but the location a bit sketchy

Mike Rolfsen 
Rating:
5.0

Customer did not leave a comment.

maureen leger 
Rating:
5.0

Customer did not leave a comment.

RHONDA FORNARIS 
Rating:
4.0

Customer did not leave a comment.

Christopher Nielson 
Rating:
4.0

Everything went as expected with no problems. That was my first time picking up a rental by phone and I was a little apprehensive but the process seems to work great.

Albert Reeves 
Rating:
5.0

"Amos is Awesome", Unbeatable!!

Antoine Sowell 
Rating:
5.0

Have all size trucks I needed 10 to 15 ft Thanks for making the processing so easy

TOWANA LEE 
Rating:
5.0

Customer did not leave a comment.

Alwilla Mcknight 
Rating:
3.0

Customer did not leave a comment.

leroy j johnson 
Rating:
1.0

Customer did not leave a comment.

Tyrell Wiggins 
Rating:
4.0

Customer did not leave a comment.

DEIDRA BROWN 
Rating:
3.0

The building is old and cluttered. The guy working there is nice enough though.

Jacques Saunders 
Rating:
5.0

everything was good keep up the good work

linda wilson 
Rating:
5.0

All smiles

Nakia Cage 
Rating:
5.0

Customer did not leave a comment.

Elnora Cooper 
Rating:
5.0

Customer did not leave a comment.

Jihad Allen 
Rating:
5.0

Great customer service

Christopher Reado 
Rating:
1.0

Customer did not leave a comment.

Charles Dupuis 
Rating:
4.0

Provide an appliance dolly something that the customer can use to move heavy appliances Mr Clyde was very nice in assisting me with renting the U-Haul you need more workers like Mr Clyde he was very nice, kind and professional

Tosha Kelly 
Rating:
5.0

I had a great experience with this uhual provider. Truck was clean. Service was exceptional.

Howard Thornton 
Rating:
5.0

Owner was fantastic and personable. Great experience!

Philip Kaiser 
Rating:
5.0

Customer did not leave a comment.

Eric Stratmann 
Rating:
5.0

Great Location! Fast and easy service

Carlton Jones 
Rating:
1.0

Provide better insight and solutions to consumers issues

Arvett Jones 
Rating:
3.0

I was told I would get 37 dollars and some change back if I bought it back on a quarter of a tank but I only got back my deposit

Audrey Fusilier 
Rating:
5.0

Very helpful

cynthia smith 
Rating:
3.0

Central location but not so inviting. No issues with the return.

Frank Bouyer 
Rating:
4.0

Customer did not leave a comment.

hosby colbert 
Rating:
5.0

Customer did not leave a comment.

abdullah alzyoudi 
Rating:
5.0

Customer did not leave a comment.

Barbara Auten 
Rating:
5.0

Customer did not leave a comment.

Herb Cornelius 
Rating:
3.0

Up date info for the return places. The phone number is wrong on this one.

John Hains 
Rating:
3.0

Customer did not leave a comment.

duniesky izquierdo 
Rating:
3.0

Customer did not leave a comment.

Jamie Tairov 
Rating:
5.0

Customer did not leave a comment.

Shontya Knox 
Rating:
5.0

Thanks

Abdulwahed AlAssi 
Rating:
5.0

Customer did not leave a comment.

Jaime Hernandez 
Rating:
5.0

Just keep up the good work

johnny henry 
Rating:
4.0

The owner was super helpful and went above and beyond to help me.

Cassie Nichols 
Rating:
5.0

Customer did not leave a comment.

Will Moriarty 
Rating:
4.0

Customer did not leave a comment.

Kimber Dantoni 
Rating:
5.0

Customer did not leave a comment.

Paul Kolodziej 
Rating:
1.0

Customer did not leave a comment.

Ryan Hagle 
Rating:
5.0

Customer did not leave a comment.

Paxton Hester 
Rating:
1.0

Customer did not leave a comment.

jeff barbin 
Rating:
3.0

Customer did not leave a comment.

Allen Richard 
Rating:
2.0

Looks like an abandoned lot - lots of broken windows. No clear place to park a 26 foot truck.

Ryan Hill 
Rating:
5.0

Customer did not leave a comment.

sharon jenkins 
Rating:
4.0

Customer did not leave a comment.

Scott Christian 
Rating:
5.0

Customer did not leave a comment.

Curry Moses 
Rating:
3.0

It is unclear which contracts should be dropped into drop box and which should be kept for customer records

Nadia Smith 
Rating:
1.0

The man I spoke with on the phone after I returned the uhaul was very rude and disrespectful will not go back to this company again

KETRA MYLES 
Rating:
5.0

Customer did not leave a comment.

April LeJeune 
Rating:
3.0

seemed to be in a slightly sketchy area, but the person we dealt with was very friendly and helpful, especially as we needed to be moved to a new pick-up location

Rachel Italiano 
Rating:
3.0

Customer did not leave a comment.

Bryan Bienvenu 
Rating:
3.0

Customer did not leave a comment.

George Parkman 
Rating:
5.0

Customer did not leave a comment.

Glenda Duhon 
Rating:
5.0

Extremely efficient and great service.

Jason Laubscher 
Rating:
1.0

The location seemed like it was a junkyard. I suspect they were 50 or 75 cars many of which were not functional. There was a decaying mattress right next to the trailer I had to pick up. Additionally, when I went to pick up the trailer nobody helped me. I had the main handle a 6 x 12 trailer because it was jackknifed into a corner and I cannot get my truck underneath.

Gary Satler 
Rating:
5.0

Customer did not leave a comment.

Libra Wilkerson 
Rating:
3.0

Only as a last resort would I recommend this location.

paula lee 
Rating:
1.0

Place was a dump. Trailer was amongst junk cars in a field. Trailer was not clean inside but had good tires.

James E McClain 
Rating:
3.0

Cryprus very bad people.

lebert malahoo 
Rating:
5.0

The gentleman who helped us was amazing he helped us fix our wiring so we could pull the trailer he helped us with a few things and was very kind and funny I believe he made our experience the best I wish I could remember his name older black man either way he was a pleasure and I wanted to make his efforts and kindness don't go unnoticed

junior morris 
Rating:
5.0

Customer did not leave a comment.

Bob DAntoni 
Rating:
4.0

Customer did not leave a comment.

Greg Nethery 
Rating:
5.0

Customer did not leave a comment.

TERRANCE BOWIE 
Rating:
1.0

Truck was dirty and smelled like dogs. The cab reaked of smoke. The attendant was unconcernedabiut the conditions. Unfortunately there was nothing else available in our area for a one way rental.

WANDA STEWART 
Rating:
5.0

Customer service was great! I would use this location again.

WANDA DEAMER 
Rating:
4.0

Great customer service. Very friendly and helpful.

Ayres Bradford 
Rating:
1.0

I was overcharged for the u-haul. It was only rented by me on Saturday, April 16, 2022 and returned back the same day and I was charged for an extra day. Will be disputing the charges. Poor customer service.

markisha martin 
Rating:
4.0

Customer did not leave a comment.

benjamin leigh 
Rating:
3.0

I reserved a truck that was part of the Truck share 24/7 program so I could pick up before the location opened. I get there at my reserved time only to find out that I would have to wait for the location to open a hour and a half later due to the key being in the lock box because a previous renter dropped the vehicle off at midnight prior to my reservation. This 24/7 rental program is horrible and was by far the worst experience I have had with u-haul. The Owner of the location was great. It is u-haul’s 24/7 program that is horrible and needs to be discontinued until someone puts a little more effort into it.

Steven Tanis 
Rating:
5.0

Customer did not leave a comment.

VINCENT BIANCA 
Rating:
5.0

Owner is professional, personable, and took excellent care of my rental needs.

JOHN WILSON 
Rating:
5.0

Customer did not leave a comment.

STORMIE GLOVER 
Rating:
5.0

Customer did not leave a comment.

Jay Besse 
No reviews have been submitted for this location.

Additional Services at this Location

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