Customer Reviews for Mudea Car Care
(U-Haul Neighborhood Dealer)

679 comentarios

4149 Florida Blvd   Baton Rouge, LA 70806
(By Baton General Hosp)

(225) 929-7753

Horarios de la ubicación

  • Lun. - vie.: 9:30 a. m. - 5:30 p. m.
  • Sáb.: 9:30 a. m. - 5 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(225) 929-7753

4149 Florida Blvd
Baton Rouge, LA 70806
(By Baton General Hosp)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9:30 a. m. - 5:30 p. m.
  • Sáb.: 9:30 a. m. - 5 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

El cliente no dejó un comentario.

Ryan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paxton H. 
Clasificación:
1.0

El cliente no dejó un comentario.

jeff B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Allen R. 
Clasificación:
2.0

Looks like an abandoned lot - lots of broken windows. No clear place to park a 26 foot truck.

Ryan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

sharon J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curry M. 
Clasificación:
3.0

It is unclear which contracts should be dropped into drop box and which should be kept for customer records

Nadia S. 
Clasificación:
1.0

The man I spoke with on the phone after I returned the uhaul was very rude and disrespectful will not go back to this company again

KETRA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

April L. 
Clasificación:
3.0

seemed to be in a slightly sketchy area, but the person we dealt with was very friendly and helpful, especially as we needed to be moved to a new pick-up location

Rachel I. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bryan B. 
Clasificación:
3.0

El cliente no dejó un comentario.

George P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenda D. 
Clasificación:
5.0

Extremely efficient and great service.

Jason L. 
Clasificación:
1.0

The location seemed like it was a junkyard. I suspect they were 50 or 75 cars many of which were not functional. There was a decaying mattress right next to the trailer I had to pick up. Additionally, when I went to pick up the trailer nobody helped me. I had the main handle a 6 x 12 trailer because it was jackknifed into a corner and I cannot get my truck underneath.

Gary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Libra W. 
Clasificación:
3.0

Only as a last resort would I recommend this location.

paula L. 
Clasificación:
1.0

Place was a dump. Trailer was amongst junk cars in a field. Trailer was not clean inside but had good tires.

James E M. 
Clasificación:
3.0

Cryprus very bad people.

lebert M. 
Clasificación:
5.0

The gentleman who helped us was amazing he helped us fix our wiring so we could pull the trailer he helped us with a few things and was very kind and funny I believe he made our experience the best I wish I could remember his name older black man either way he was a pleasure and I wanted to make his efforts and kindness don't go unnoticed

junior M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Greg N. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRANCE B. 
Clasificación:
1.0

Truck was dirty and smelled like dogs. The cab reaked of smoke. The attendant was unconcernedabiut the conditions. Unfortunately there was nothing else available in our area for a one way rental.

WANDA S. 
Clasificación:
5.0

Customer service was great! I would use this location again.

WANDA D. 
Clasificación:
4.0

Great customer service. Very friendly and helpful.

Ayres B. 
Clasificación:
1.0

I was overcharged for the u-haul. It was only rented by me on Saturday, April 16, 2022 and returned back the same day and I was charged for an extra day. Will be disputing the charges. Poor customer service.

markisha M. 
Clasificación:
4.0

El cliente no dejó un comentario.

benjamin L. 
Clasificación:
3.0

I reserved a truck that was part of the Truck share 24/7 program so I could pick up before the location opened. I get there at my reserved time only to find out that I would have to wait for the location to open a hour and a half later due to the key being in the lock box because a previous renter dropped the vehicle off at midnight prior to my reservation. This 24/7 rental program is horrible and was by far the worst experience I have had with u-haul. The Owner of the location was great. It is u-haul's 24/7 program that is horrible and needs to be discontinued until someone puts a little more effort into it.

Steven T. 
Clasificación:
5.0

El cliente no dejó un comentario.

VINCENT B. 
Clasificación:
5.0

Owner is professional, personable, and took excellent care of my rental needs.

JOHN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

STORMIE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay B. 
Clasificación:
4.0

El cliente no dejó un comentario.

LEMUEL S. 
Clasificación:
1.0

No one was there, and no one answered the phone. The buildings are very run down and blighted with at least one door kicked in. I barely felt comfortable as a large 32-year-old man dropping the trailer off during the daytime. No way I'd send my wife to this location.

Nathan M. 
Clasificación:
4.0

El cliente no dejó un comentario.

BARBARA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew S. 
Clasificación:
3.0

Everything was timely everyone was helpful and courteous, I will rent from this location again.

TONDANEKA G. 
Clasificación:
5.0

The employees were friendly and very knowledgeable!

AMYM G. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIAN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad T. 
Clasificación:
4.0

Representatives were friendly and polite!

JEREMIAH C. 
Clasificación:
2.0

El cliente no dejó un comentario.

LAQUITA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA T. 
Clasificación:
5.0

Staff was very helpful and easy to work with. Will definitely use again when i have needs for uhaul rentals.

JAMES D. 
Clasificación:
2.0

They rarely answer the phone and barely explain things. I had to call the 1800 go uhaul number to get an explanation for what I'd be charged.

MONIQUE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RHONDA F. 
Clasificación:
1.0

the customerservice was poor and the truck was very dirty on the inside and outside

Ciare Z. 
Clasificación:
5.0

hi,,,sure i get good services with friendly dealer and very good company,,,,thanks

HELMI H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kristen P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CASSANDRA S. 
Clasificación:
5.0

Great customer service and very helpful they were patient, friendly and attentive.

BRITTNEY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KISHA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SOHEIL K. 
Clasificación:
1.0

Open on time and don't have customers waiting for 1 1/2 - 2 hours to pick up their rented vehicle. Absolutely inexcusable. I will NEVER rent from this location ever again in life and if I can help it, I will NEVER rent from U-Haul again.

PAULA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen E. 
Clasificación:
5.0

Mudea car care guys were awesome in handling my request. They are very generous and recommend theirs uhaul service.

REDDAIAH K. 
Clasificación:
5.0

Everything was great.

PENNY B. 
Clasificación:
1.0

El cliente no dejó un comentario.

willie M. 
Clasificación:
5.0

Great Service, friendly as well

JONATHAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

PEGGY H. 
Clasificación:
3.0

The truck was dirty, there were broken glasses in truck which almost destroyed my mattress.

MILLICENT Y. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOSEPH T. 
Clasificación:
5.0

Mr. Clyde helped me a great deal. He made sure I got my U-Haul. I made reservations at another you u-haul but they didn't honor my reservations, so if I was to ever use your service again it would only be because of this location, he went above and beyond to make sure I got a truck.

sherhonda W. 
Clasificación:
5.0

Everything is great

CYNTHIA S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Ashley M. 
Clasificación:
2.0

Just an empty, run down parking lot. No one on site. Dropped keys in drop box.

Tracy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA A. 
Clasificación:
5.0

The gentleman that we dealt with was personable and very friendly and helpful. My daughter and I used the same location and he remembered and mentioned it to me. It was a very pleasant experience. Now roadside assistance was terrible. It took several hours before I was informed no one could help us with being stuck in the mud. Totally disrupted the rest of the move. You really need to focus in that.

ZEBORAH F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Frederick R. 
Clasificación:
5.0

Clyde went above and beyond and super nice!

ANGELICE F. 
Clasificación:
3.0

Clean your trucks after each use! We are in the middle of a pandemic. That's disgusting. If I could have bleached the truck I would have, you need a phone or calculator carried with you because I know for a fact I was over charged on the miles but it's okay. Do better people!!

ALTEYONNA H. 
Clasificación:
2.0

looked like a crime scene.

JOSEPH L. 
Clasificación:
4.0

Truck needs to be clean a little more

BEVERLY B. 
Clasificación:
5.0

The gentleman that took care of me was excellent. Knowledgeable, polite.

JORDANA P. 
Clasificación:
5.0

Awesome service!!!

SELENA B. 
Clasificación:
5.0

They are a great company to rent your uhaul from. Thank You Amos

CATHERINE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

margie M. 
Clasificación:
4.0

El cliente no dejó un comentario.

rhonda F. 
Clasificación:
5.0

Everything was perfect and they gentlemen took great care of me. I was laughing the entire time. I recommend this location to anyone!

QUARNISHA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICAH B. 
Clasificación:
1.0

Refund balance of payments.

KRISTIAN T. 
Clasificación:
3.0

El cliente no dejó un comentario.

IRMA T. 
Clasificación:
1.0

Although I changed my pick-up time, when I called the central office in Lafeyette, they assured me the location would be notified and equipment ready. When I got there, the equipment was not ready, the cab was dirty, and they did not have the Utility dolly that was part of my reservation. I prepaid for my order and still have not gotten the refund on the Utility dolly. This was not a good pick-up experience at all.

Albert W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason N. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler S. 
Clasificación:
3.0

Staff was friendly and helpful. But the U-hual smelled like cigarettes and was very dirty.

Susana V. 
Clasificación:
1.0

The uhaul hand bug in it and cardboard left behind . I have to go to the family dollar down the road to buy item to clean it out . They would t answer the phone for me to report it to them . I was a on a intense time schedule so I had to take it as is. I will never pick up front there again !

Taihja J. 
Clasificación:
5.0

This location provided excellent service and we appreciated it very much!

Janelle H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXIS A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER W. 
Clasificación:
1.0

Charged me for insurance without asking

Jennifer A. 
Clasificación:
5.0

Staff was super helpful

Michael C. 
Clasificación:
5.0

KEEP UP THE GOOD JOB!!!!

LASHUNDA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark D. 
Clasificación:
5.0

Mr. Clyde is so helpful! Extremely nice and patiently assisted us with the need in getting a flat fixed.

Jamie A. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

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  • Ícono de remolque
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