Customer Reviews for Moving Out
(Distribuidor de U-Haul del vecindario)

144 comentarios

261 Frederick St   Hagerstown, MD 21740

(301) 714-0431

Horarios de la ubicación

  • Lunes:
    7 a. m. - 5  p. m.
  • Martes:
    7 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Miércoles - Sábado:
    7 a. m. - 5  p. m.
  • Domingo:
    Cerrado
Horario especial
  • 5/18/2022: 8:15 a. m. - 5:00 p. m.
  • 5/21/2022: 8:15 a. m. - 5:00 p. m.
  • 5/26/2022: 8:15 a. m. - 5:00 p. m.
  • 5/27/2022: 8:15 a. m. - 3:00 p. m.
  • 5/28/2022: 8:15 a. m. - 5:00 p. m.
  • 6/4/2022: 8:15 a. m. - 5:00 p. m.
  • 6/11/2022: 8:15 a. m. - 5:00 p. m.
  • 6/18/2022: 8:15 a. m. - 5:00 p. m.
  • 6/25/2022: 8:15 a. m. - 5:00 p. m.

Show All Hours

Servicios en esta ubicación:

Contáctanos

(301) 714-0431

261 Frederick St
Hagerstown, MD 21740

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes:
    7 a. m. - 5  p. m.
  • Martes:
    7 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Miércoles - Sábado:
    7 a. m. - 5  p. m.
  • Domingo:
    Cerrado
Horario especial
  • 5/18/2022: 8:15 a. m. - 5:00 p. m.
  • 5/21/2022: 8:15 a. m. - 5:00 p. m.
  • 5/26/2022: 8:15 a. m. - 5:00 p. m.
  • 5/27/2022: 8:15 a. m. - 3:00 p. m.
  • 5/28/2022: 8:15 a. m. - 5:00 p. m.
  • 6/4/2022: 8:15 a. m. - 5:00 p. m.
  • 6/11/2022: 8:15 a. m. - 5:00 p. m.
  • 6/18/2022: 8:15 a. m. - 5:00 p. m.
  • 6/25/2022: 8:15 a. m. - 5:00 p. m.

Show All Hours

  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Nothing! It was great! :)

Lily B. 
Clasificación:
5.0

Everything was great. Truck was ready and clean. Team member was friendly, attentive and helpful. All information and costs were clearly explained prior to taking the truck. Final amounts were confirmed when I returned the truck.

Carol W. 
Clasificación:
5.0

El cliente no dejó un comentario.

tammy Y. 
Clasificación:
4.0

Your pre check in from home is a farce. Why should we bother to upload pics of our DL and choose insurance, when the pick up loc has no record of them. The problem is your IT system, not the pick up loc.

Joseph E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Krisi M. 
Clasificación:
5.0

Front desk lady was very helpful in everything that I needed to get will recomended this place above other rentals around the area.

Jorge H. 
Clasificación:
2.0

I paid to rent a utility dolly with my uhaul truck. I tried to check in on my mobile phone, but it wasn't working. So, I went inside for help. They helped me through checkout and asked me if I had purchased any materials, to which they saw I rented the dolly, as well as I said aloud that I rented it. No one got my a dolly at that point, so I assumed it was already in the truck, since I was set up to do the mobile check in initially.

Courtney K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
5.0

Awesome service!!

Kathy P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tara K. 
Clasificación:
5.0

Hassle free service.

Marlene K. 
Clasificación:
5.0

The customer service at this location was wonderful. The check-in and return went very smooth and the employee was very friendly and helpful. Great experience here

BRIAN S. 
Clasificación:
4.0

The one way rental truck was dirty, food, garbage, dried mud and dust. There was something that appeared to be dried soda all over the radio area. There was a fake fur in the cargo area. The driver door is broken and has trouble latching resulting in the warning "Driver door not closed" . The fuel cap does not fit properly and the "Tighten Fuel Cap" light would come on. The body of the truck had visible damage to the passenger side.

Dana G. 
Clasificación:
5.0

The gentleman on duty was very professional, I would highly recommend doing business.

Derrick Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela A. 
Clasificación:
5.0

Staff here was quite friendly and made the process very quick and easy. Highly recommend!

Justin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RALPH J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
5.0

Great customer service. Would recommend this U-Haul location.

Eric W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTHUR J M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES K. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEVAR M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Krista S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura D. 
Clasificación:
5.0

Nada

Jackie V. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA B. 
Clasificación:
5.0

Was very helpful hooking up trailer for me.

Mark P. 
Clasificación:
1.0

I felt like I was profiled!!!

ADRIAN L. 
Clasificación:
5.0

customer service is awesome!

MARIAM A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Meaghan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULA G. 
Clasificación:
2.0

The parking lot was a sheet of ice by the trucks and in the area you park your car. I have an approximate time to return which was 3 pm. Called at 139 pm to let them know I would be late. I was told the truck was retested at 3 and it needed to be back. I called they haul main number and they acted like it was no problem. They accommodated my need. The truck was returned around 430 pm.

ALYSON T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Sid E. 
Clasificación:
3.0

Better sign placement to find business.

Dan P. 
Clasificación:
5.0

Great deal thanks

Jay K. 
Clasificación:
5.0

EXCELLENT SERVICE

JAMES K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shondale G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Korye B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANNE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

moncello C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER S. 
Clasificación:
5.0

Your prefect

WILLIAM P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brett L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
4.0

Friendly employee but NOT happy about the truck smelling so strongly of cigarettes. It was making my wife and I nauseous.

Sean H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BYRON L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miranda H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristina T. 
Clasificación:
5.0

This place was on time with everything and may my moving experience flow smoothly. I hired 2 helpers from Better Labor to help move everything and I honestly am glad I got the guys I did, because they were amazingly respectful, kind, and fast. They made this move flow better than I thought it would go. I am definitely going to use them again since I had such a great experience.

SHELIA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
4.0

El cliente no dejó un comentario.

PERCILLA J. 
Clasificación:
5.0

I was very pleased with the professionalism and the quality of service

RICH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marilyn A. 
Clasificación:
1.0

I rent a pickup truck for 1 hour, and drove 16 miles in that time. Upon return, I turned in the keys and was told I was good to go. 20minutes later I received an email receipt that I closed a charge for 3 gallons of gas, $15 extra dollars, that I didn't use or sign for. Now, after 2 emails and 2 phone calls, I can't get in touch with anyone at this location to discuss or correct the charge.

LAUREN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eugene E. 
Clasificación:
5.0

Great location easy no issues as usual

JAMES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LyrIc K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal L. 
Clasificación:
5.0

This was literally the best uhaul place I have ever seen or used before the gentleman was kind and understanding to the situation I was in trying to help an elderly woman get out of her apartment in a very short amount of time and things didn't go as planned he was very understanding about the whole situation I would definitely recommend this site to anyone. On top of that they had like a yard sale set up in the waiting area with really good prices and things. Couldn't of asked for a better experience!

MARSHA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

EVA G. 
Clasificación:
5.0

Had to U-Haul rentals this weekend both of them were perfect employees were great site was awesome

JAMES C. 
Clasificación:
5.0

Best uhaul experience ever smooth no issues

JAMES C. 
Clasificación:
1.0

Swept sand out of the box three times. Every time I opened the overhead door more would fall out on my stuff. Then, as I was preparing to bring the vehicle back, I started the engine and decided to sweep the box out one more time to addressed a cleaning fee. The door shut behind me and the door locked. An hour and $155 dollars later I was on my way. A crappy way to end an otherwise blah experince.

Matthew C. 
Clasificación:
5.0

No. Everything was great

BRENDA M. 
Clasificación:
1.0

I stopped in rented at 20 ft truck on Saturday @9;30 a, got the key for the truck. Said i would be back with my brother to get the truck. arrived back @1 pm no truck. They made a new key and rented the truck out. all they could do was say sorry for the inconvenience. ended up finding me a 15ft on Sunday

JEANNA C. 
Clasificación:
1.0

Clean the truck cab and don't double charge! Train your employees before you set them loose.

KATHERINE H. 
Clasificación:
5.0

Friendly and helpful employees.

JOHN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTPRESTON D. 
Clasificación:
4.0

El cliente no dejó un comentario.

JARED P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian S. 
Clasificación:
5.0

Fantastic service the best uhaul rental experience I've ever had and I own a moving company so that's really saying alot! Will be doing business again! Amazing service

JOSEPH R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven W. 
Clasificación:
5.0

Very Friendly

Luis D. 
Clasificación:
5.0

People there are very friendly and nice, willing to walk the extra mile to get the job done.

DAVID B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa W. 
Clasificación:
5.0

Smooth, no issues

Alan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diorkis R. 
Clasificación:
5.0

The phone check-in and check-out option needs to be simplified. Website is a bit outdated.

BRETT L. 
Clasificación:
5.0

Awesome

Brenda M. 
Clasificación:
5.0

This has nothing to do with the location but this is for corporate. I am a event promoter I have been using uhaul to move my stuff to events for 4 years now and it pisses me off that I have to fight to get the rental for more then 1 day I need to rent a 26 foot truck for a week but your system will only let me do 1 day This is stupid and needs to be changed sometimes someone needs a truck longer them a day and the fact I have called corporate and got no changes and then had to go to the location to tell them to mark it out for a week or they will just not get it back makes things hard change this or I will he finding another way to get my stuff to events when I go to put in the reservation it needs a option for extended rentals

JOHN J. 
Clasificación:
3.0

Notify me as to the unavailability at the preferred and reserved location and let me decide if I want to change pickup locations. I was switched to this location without prior knowledge nor correspondence. I was just emailed that it had been switched. Not good.

david G. 
Clasificación:
5.0

Close to home Very Nice and Helpful employees Good equipment

Thomas M. 
Clasificación:
3.0

El cliente no dejó un comentario.

EUGENE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald V. 
Clasificación:
5.0

Nada

BARBARA C. 
Clasificación:
5.0

Way too complicated to return a vehicle. Took too long to take all those pictures. Truck was good.

Laurel G. 
Clasificación:
5.0

Nothing.

Erica M. 
Clasificación:
5.0

The gentleman working at pick up and drop off was great! He was very polite and took care of all my needs and made the whole process simple!

CASSANDRA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kayla M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIARA M. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba