Very friendly and helpful at this site! Will go back if the occasion arises again.
Michael M.
Customer Reviews for Mountain Home Helpers
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Nothing, very friendly service.
Peter S.Always very friendly and helpful! Fastest services!!
Trudy S.Nothing you guys are great the way you are!!!
bill O.Worked out great for use, Thanks do much.
Steven W.No Key for pad-lock
James G.Very helpful and friendly made it easy to process the rental
matt H.Great staff friendly and helpful. In a as nd out in no time.
CHRISTOPHER A.They were very helpful.
carol C.Friendly, helpful management! Y try he truck worked out great! I would recommend this UHaul location.
John E.I see no improvements needed here, if anything they should be awarded high honors of customer service. I was in and out in 5 minutes, greatest customer service ever.
diana K.Quick to get me checked in and outta there, answered questions i had, good attitude
keifer P.Truck was not ready or at location at pick up time. Truck was dirty, had to wait for it to be swept out. Gas tank only had 1/4 tank of gas in it. Their internet was down so, couldnt log transaction in. They simply did not have their shit together...very unprofessional. Would not rent from here ever again.
Michael G.Great service
James N B.The office could been cleaner and more professional. The internet service kept going out. BUT! Overall a good experience and knowledgeable employees.
jan H.We returned truck 1 mile over the limit. We were charged .47 cents to our credit card, which immediately turned our card off because they viewed it as a phishing scam. We were told that we couldn't pay the .47 cents in cash, that it would have to be submitted to our credit card. Probably need to review this policy to avoid credit card issues for you customers.
LINDA M.The key drop off box was just sitting on the ground, attached to nothing. I was hesitant about dropping off the keys but I did. Very unsafe.
SHERRY N.My experience was very quick, efficient and friendly. I can't think of a thing they could have done better.
william Y.The U-Haul did not have the equipment we ordered ready to go. Couldn't contact by the app. We finally got a hold of someone who didn't respond to our text- they just showed up right before we were going to leave. The furniture pads were thrown at my husband as he was counting them.
Mick S.No issues. Everything worked as expected.
Abram N.Nobody was there and wouldn't answe phone calls
DAVID P.Ron was great! He was friendly and very helpful! I would recommend this location to anyone in Mountain Home! I appreciate the help and the ease of getting the rental. Thank you so much!
joanna P.Super friendly and accommodating. Made it very smooth and easy
Hilary G.Very friendly gentleman. I will use them again.
Jason V.I marked the middle two questions N/A because I dropped off after hours. And didn't speak to them until the following morning when I realized I had been double billed for my rental. It was explained that I was not the only person who had been either double or triple billed across the U.S. that day and that they knew about the problem and were already in the process of getting me a refund
CHRISTINE A.Truck cab was not clean Truck had a shimmy at 60 mph. Rented a trailer that was $40.00 one day then$140. + tax the next . Not real pleased .
GAIL M.I think it's the best one mountain home ar. Friendly and very respectfully
WILLIAM H.Ron was great to work with. Everything went smooth. No improvement needed.
lauren H.I got low mileage truck,nice and clean. Ready to go .
John E H.Safe lot for drop off. Easy to find.
Jacqueline B.Absolutely they were very helpful and I was in and out in 10 min.
robert M.Ron was very accommodating and easy to work with.
Aaron F.Very good people to work with
James B.The owner did a great job taking care of us. It was a pleasure doing business with him.
Robert B.Excellent service!
Norman Z.Great customer service understanding I would recommend for sure
Ila P.In out fast service
James B.The gentleman who helped me with the trailer was very informative and gave me good tips. Although I have rented this type of trailer in the past, as he was aware, the things he told me was very good information. You need to have more people like this in your organization.
James T.N/C
DAVID C.Very easy to find and work with
megan C.Our experience was great. We were treated very well and equipment was ready and well prepared on time. Thank you for great service!
Larry D W.Ron did a great job taking care of My needs!
JOHN H.Very nice and informative. Was ready to greet us upon arrival.
MARLO S.