Customer Reviews for Mountain Home Helpers
(U-Haul Neighborhood Dealer)

723 reviews

1326 Hwy 62 E #3   Mountain Home, AR 72653

(870) 424-0575

Location Hours

  • Mon-Thur: 7:30 am - 2:30 pm
  • Fri: 7:30 am - 4 pm
  • Sat-Sun: 7:30 am - 11:30 am

Services at this Location:

Contact Us

(870) 424-0575

1326 Hwy 62 E #3
Mountain Home, AR 72653

Services at this Location:

Location Hours

  • Mon-Thur: 7:30 am - 2:30 pm
  • Fri: 7:30 am - 4 pm
  • Sat-Sun: 7:30 am - 11:30 am
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

James N B. 
Rating:
3.0

. That had to be the filthiest, nastiness rental I've ever had. Cigarette butts, spilled coffee and or soda all over the dash area. If it wouldn't have been such an emergency to have a truck at that time, I would have walked away!

Jeff S. 
Rating:
5.0

Customer did not leave a comment.

Randy E. 
Rating:
5.0

nothing needed

ron D. 
Rating:
4.0

Entering and exiting is difficult with trailer

Kris B. 
Rating:
5.0

The service was fast and friendly, everything was clearly explained, and the terms were excellent.

jerry W. 
Rating:
5.0

Nothing, I called for a drop off and they were waiting for me when I arrived, excellent customer service!

Kent M. 
Rating:
5.0

Just a drop off point for me.

Charles P. 
Rating:
5.0

We were on a tight schedule. Called Ron and he met us and got us rolling before opening time. Outstanding service!

Chris N. 
Rating:
5.0

Customer did not leave a comment.

CHARLES R. 
Rating:
5.0

Customer did not leave a comment.

bob M. 
Rating:
4.0

Customer did not leave a comment.

Alton I. 
Rating:
4.0

Customer did not leave a comment.

Mitch D. 
Rating:
5.0

Wes met us out front and took care of everything unhitching, paperwork, receipts etc... without even having to go inside, great experience!

KENT M. 
Rating:
5.0

Customer did not leave a comment.

Brad B. 
Rating:
5.0

Customer service was fantastic

shawn W. 
Rating:
3.0

Customer did not leave a comment.

Juanita C. 
Rating:
5.0

Customer did not leave a comment.

Kimberly T. 
Rating:
5.0

We didn't have much contact with him they did the Hendersonville North Carolina people but he was very pleasant and nice

LINDA Z. 
Rating:
4.0

Customer did not leave a comment.

Farron W. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Broken light on fender design flaw need to check equipment for dealers more regularly had to return equipment from another dealer because the whole fender was ready to fall off

chuck I. 
Rating:
5.0

Excellent service and use instructions friendly service

terry P. 
Rating:
5.0

Customer did not leave a comment.

Matthew F. 
Rating:
5.0

Customer did not leave a comment.

Matt F. 
Rating:
5.0

Cant think of a thing. The whole experience with this location was excellent!

chip A. 
Rating:
5.0

Customer did not leave a comment.

Mark D. 
Rating:
5.0

Customer did not leave a comment.

Donna W. 
Rating:
5.0

Customer did not leave a comment.

Carleton V. 
Rating:
5.0

Customer did not leave a comment.

joseph M. 
Rating:
5.0

Customer did not leave a comment.

Darrell H. 
Rating:
3.0

Customer did not leave a comment.

Noriaki I. 
Rating:
1.0

This is the second time we've used this place, but never again. Never has supplies available, neither time was a smooth transition. Pictures posted to approve aren't the pictures of the trailer we received.

Mickey S. 
Rating:
5.0

Customer did not leave a comment.

jerald C. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
3.0

Customer did not leave a comment.

jerry W. 
Rating:
5.0

Ron was extremely helpful and very professional. I would recommend this location to friends.

CHARIE E. 
Rating:
5.0

Customer did not leave a comment.

Brett K. 
Rating:
4.0

Very helpful

James N B. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
4.0

Very friendly and helpful at this site! Will go back if the occasion arises again.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

ANGELA W. 
Rating:
5.0

Customer did not leave a comment.

Alex B. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER M. 
Rating:
5.0

Customer did not leave a comment.

Cynthia N. 
Rating:
5.0

Customer did not leave a comment.

JAMES R. 
Rating:
5.0

Nothing, very friendly service.

Peter S. 
Rating:
5.0

Always very friendly and helpful! Fastest services!!

Trudy S. 
Rating:
5.0

Nothing you guys are great the way you are!!!

bill O. 
Rating:
5.0

Customer did not leave a comment.

Sommer R. 
Rating:
5.0

Worked out great for use, Thanks do much.

Steven W. 
Rating:
5.0

No Key for pad-lock

James G. 
Rating:
5.0

Very helpful and friendly made it easy to process the rental

matt H. 
Rating:
5.0

Great staff friendly and helpful. In a as nd out in no time.

CHRISTOPHER A. 
Rating:
3.0

Customer did not leave a comment.

ROBERTA S. 
Rating:
4.0

Customer did not leave a comment.

James N B. 
Rating:
4.0

They were very helpful.

carol C. 
Rating:
3.0

Friendly, helpful management! Y try he truck worked out great! I would recommend this UHaul location.

John E. 
Rating:
5.0

Customer did not leave a comment.

TREVOR F. 
Rating:
5.0

I see no improvements needed here, if anything they should be awarded high honors of customer service. I was in and out in 5 minutes, greatest customer service ever.

diana K. 
Rating:
4.0

Customer did not leave a comment.

Derek C. 
Rating:
5.0

Customer did not leave a comment.

Jeramy S. 
Rating:
5.0

Quick to get me checked in and outta there, answered questions i had, good attitude

keifer P. 
Rating:
3.0

Customer did not leave a comment.

David D. 
Rating:
4.0

Customer did not leave a comment.

James N B. 
Rating:
5.0

Customer did not leave a comment.

Darin S. 
Rating:
2.0

Truck was not ready or at location at pick up time. Truck was dirty, had to wait for it to be swept out. Gas tank only had 1/4 tank of gas in it. Their internet was down so, couldnt log transaction in. They simply did not have their shit together...very unprofessional. Would not rent from here ever again.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Customer did not leave a comment.

DAVE M. 
Rating:
5.0

Customer did not leave a comment.

shelli D. 
Rating:
5.0

Customer did not leave a comment.

deborah C. 
Rating:
4.0

Customer did not leave a comment.

Gregory S. 
Rating:
4.0

Great service

James N B. 
Rating:
5.0

The office could been cleaner and more professional. The internet service kept going out. BUT! Overall a good experience and knowledgeable employees.

jan H. 
Rating:
2.0

Customer did not leave a comment.

Jimmy H. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA R. 
Rating:
3.0

Customer did not leave a comment.

Darrell F. 
Rating:
3.0

Customer did not leave a comment.

DAVID C. 
Rating:
5.0

We returned truck 1 mile over the limit. We were charged .47 cents to our credit card, which immediately turned our card off because they viewed it as a phishing scam. We were told that we couldn't pay the .47 cents in cash, that it would have to be submitted to our credit card. Probably need to review this policy to avoid credit card issues for you customers.

LINDA M. 
Rating:
5.0

Customer did not leave a comment.

christina C. 
Rating:
4.0

Customer did not leave a comment.

ROBERT B. 
Rating:
2.0

The key drop off box was just sitting on the ground, attached to nothing. I was hesitant about dropping off the keys but I did. Very unsafe.

SHERRY N. 
Rating:
3.0

Customer did not leave a comment.

Larry J. 
Rating:
4.0

Customer did not leave a comment.

Joshua B. 
Rating:
4.0

Customer did not leave a comment.

James N B. 
Rating:
5.0

Customer did not leave a comment.

MIKE B. 
Rating:
5.0

My experience was very quick, efficient and friendly. I can't think of a thing they could have done better.

william Y. 
Rating:
3.0

The U-Haul did not have the equipment we ordered ready to go. Couldn't contact by the app. We finally got a hold of someone who didn't respond to our text- they just showed up right before we were going to leave. The furniture pads were thrown at my husband as he was counting them.

Mick S. 
Rating:
4.0

Customer did not leave a comment.

James N B. 
Rating:
4.0

No issues. Everything worked as expected.

Abram N. 
Rating:
4.0

Customer did not leave a comment.

James N B. 
Rating:
3.0

Nobody was there and wouldn't answe phone calls

DAVID P. 
Rating:
4.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

charles K. 
Rating:
5.0

Ron was great! He was friendly and very helpful! I would recommend this location to anyone in Mountain Home! I appreciate the help and the ease of getting the rental. Thank you so much!

joanna P. 
Rating:
4.0

Customer did not leave a comment.

Lowell W. 
Rating:
5.0

Super friendly and accommodating. Made it very smooth and easy

Hilary G. 
Rating:
4.0

Customer did not leave a comment.

misty M. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Very friendly gentleman. I will use them again.

Jason V. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Back
To Top