Comentarios del cliente para Mountain Home Helpers
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Mountain Home Helpers
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Harold C. en
Location was supposed to open at 8am but employee wasn't there until about 8:20. Otherwise, everything was great.
Jim W. en
Not a thing . Great service and excellent communication , we will use this U-Haul Neighborhood Dealer again and will highly recommend them .
ROBERT H. en
Ron and his employees went above and beyond to accommodate. Exceptional service.
MICHAEL P. en
I reserved a truck and three dozen pads. He only had half the pads and was going to get the other half as soon as another location opened. Three hours later I had to contact him and try to get pads. I ended up getting them from another u haul dealer
chuck s. en
The guy was very accommodating and filled an immediate need .
Chris D. en
Was helped by a younger guy that explained the car hauler trailer I was about to use very well. He even changed out the trailer hitch ball to the smaller size it needed since my camper took a different size than the trailer I rented. I'll be going back there this week to rent a car hauler trailer again. Excellent people and service
Paul C. en
Ron did a great job prepping the truck and handling the paperwork. Thank you.
betty g. en
We were very happy with the service -- the guys even helped my husband get his motorcycle onto the trailer. Thanks guys
Kelly B. en
We returned after hours so we had no contact with personnel at this location.
Joe H. en
Nice guy.
Rickey B. en
Make the driveway a little wider to accommodate the larger trucks
louis v. en
Great service and outstanding customer service.. Thank you.
Mark L. en
The entrance is narrow and tight. Tough to negotate with a big truck and trailer.
Glen C. en
Nothing....they are awesome.
Pete K. en
Ron Rooker was extremely helpful. Great person to talk to.made sure we had everything we needed and explained how to pack and load. He also arranged to have 3 young men to help load truck. The boys came on time and knew exactly what needed to be done. Excellent job
Glen C. en
Simple fast and helpful. Great working with Uhaul.
brian h. en
Change the system for after hours drop offs. I shouldn't have to download an app on my phone in order to drop off a truck I've paid for. The app wouldn't work and I called customer service and he finally just told me to leave the truck and bring the keys the next morning during business hours.
JOSEPH B. en
Rented from mt home helpers in past. Staff is extremely helpful and accommodating. Will definitely use again.
Kesha C. en
My experience was great other than one of the headlights was out, it was raining a little as well. I was worried I was going to get pulled over with only one head light. So, the only thing I would recommend is checking headlights before renting them out.
Raven W. en
They customer service was great. So nothing to improve
David R. en
Keep everything as it is. Convenient, friendly, and efficient.
Gail K. en
This location is a non-event. First time we went there he was sleeping and we were to come back later. We dropped the truck at the location here on College/Cardinal. He’s professional, friendly, AWAKE and ready to help. When the other location called to tell me about drop off, he was rude and made it a point to tell me I’d dropped off at the wrong location. In my opinion it was the RIGHT place
joann m. en
The return shop was immaculate, well stocked, and the customer service tech was very friendly and accommodating. I will use their services again when needed. :)
Joyce D. en
Garbage behind and under seat...
BARBARA M. en
Nothing The service is always excellent. They are always very nice.
Ann E. en
Employee did not finish helping us attach car trailer to truck. Instead he went inside and started renting something to the next person. Incredibly poor customer service.
TROY H. en
owner personally disconnected trailer with a specialty hitch tool. very convenient!
jeremy w. en
Ron does a awesome job at his location. I have rented several times from Ron and he will always get my business.
Darron P. en
Mountain Home Helpers U-Haul was great. Very easy to do business with. The personnel are very nice and helpful also. If I need to use U-Haul services again, I would go back to Mountain Home Helpers.
Donald H. en
Came in at an inconvenient time to receive my unit.
charles t. en
Access to location was very narrow and a little confusing and could have been difficult in heavy traffic. It needs a wider entrance and more defined away from Peglar Ins. But was an over all pleasant experience since my rental was on a Sunday (9AM return at 6PM). Ron was very helpful in getting the rental for me. Thanks Ron.
Kendal C. en
Real Clean Truck, Nice People
ANDREW H. en
A little tough to find as it is behind another business
LISA S. en
Fantastic customer service
bill b. en
Ron and His Staff are Great ! I will be back !!! 5 stars !!
Michael H. en
Thanks Ron best service I've had from u-haul
Roxy D. en
Nothing Ron is great
Jim G. en
Took a long time to get the truck
Debra W. en
WHEN WE ORIGINALLY SET UP THE RENTAL OF THE TRUCK I DID NOT PICK WHICH PLACE IN MOUNTAIN HOME, ARKANSAS TO DROP IT OFF AT. THE WEB SITE SHOWED MANY OPTIONS FOR US TO DECIDE FROM THEN WHICH WAS HELPFUL. BUT WHEN WE PICKED UP THE TRUCK WE WERE GIVEN ONLY TWO LOCATIONS IN MOUNTAIN HOME, ARKANSAS TO CHOOSE FROM FOR DELIVERY BACK. THERE WOULD HAVE BEEN ONE MUCH CLOSER THEN EITHER OF THE TWO OPTIONS GIVEN IN THE LIST WE WERE ORIGINALLY GIVEN.
Brian O. en
Excellent customer service very courteous and very helpful second time I've used you guys and every time it's been first class