Electrical connector had a short. Trailer lights constantly turning on and off. Not a big deal, blinkers and stop lights worked.
DAVID D
Customer Reviews for Monte's Pizza
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Monte is the best!!!!!
Andrew DOperates a U-haul and a Pizza Shop........outstanding on both!
Brad BVery friendly and helpful, but the place actually appears to be abandoned upon first look.
steven dLoved working with Monte, Ready great person
FREDDIE AThe area that is designated for U-Haul is a random place that you know where it is because you see other trucks over there but doesn’t have any signs for U-Haul
Harry VNo issues. Was a simple drop off!
RYAN CNo issues. Drop off was easy and quick.
Ryan CThe customer service was so amazing 10/10. I accidentally made a reservation for 9:30 pm instead of am and they were able to find a truck nearby for me and I will recommend this company until I'm blue in the face!
Rebecca FGreat job
FREDDIE AFriendly and very helpful
JEFFERY Fnothing, everything was amazing
ETHAN FWonderful experience
DAYLIA RArrived on time Monty. The owner was fantastic to work with product was ready was in and out of there in less than 10 minutes. Great service thanks Monty.
Tim MChange the phone number so that someone will answer the phone!
MANUEL OThe truck needs some maintenance, front end alignment & check engine light
Steven SMonte is a great manager of these vehicles! We had no difficulties but the app. was a bit slow and would not allow me to load a final photo before taking the truck. So, I contacted Uhaul and was on my way in 5 minutes.
WILLIAM SDropping off was quick and easy
Billy GGreat service
KYLE HThe man who helped us was very pleasant and helpful with getting everything set up.
Sarah CThis is my second time using this business owner. He is helpful, quick and cares about his customers and makes sure the experience was good. Not going any where else. Highly recommended.
Eddie JI realized after dropping off the U-Haul truck at the Monte's pizza that I left my personal item in there. I got a call from the owner of the Monte's pizza mentioning that he has collected the personal item and will keep it safely till I pick it up. He was very honest yet very professional.
Rush PThis location was great and the gentleman was very friendly. However, the location at the Tackle Box was a complete mess. I originally reserved for that location since it was closer to my home. I even went up there and had them make sure that our truck and trailer hitch would work for the trailer. I told them when we were picking up and what time. I got a text 40 mins before pick up that there was a mistake and they were on vacation that day and was closed. I was scrambling to find another trailer and came across Monte's Pizza. Again, Monte's Pizza was awesome and really came thru for us. However, the mess with the Tackle Box set us back almost 3 hours causing us not to be able to leave for our trip for another day setting everything off that weekend. I highly recommend Monte's Pizza and the staff there.
Marion GI was moving my college age son to new apartment 4 hours away. I used my U-Haul app to reserve a truck in Statesboro GA and received confirmation. After my four hour drive I arrived to the local U-Haul dealer on Sunday and they said I had be rerouted to Savannah GA 55 miles away. I had a short window of time to make the move and customer service found a truck 45 miles away in Guyton GA. Being my only option I accepted this and when I asked if I could return the truck to Statesboro I was told no I had to return it 45 miles back to Guyton GA. Frustrated I argued to point a was told if I did not return it to Guyton or U-Haul would report the truck as "Stolen" and me responsible! The 3 plus hours of getting and returning the truck on Sunday when the original pick up location was 1 mile away from the apartment and terrible customer service made this a really unPleasant situation. In addition my son's roommate also rented a U-Haul truck the same day only to show up and was told they did not have a truck for them. This was a really bad reflection on U-Haul!!!
Steven KThey do not answer the phone. Called during business hours several times. Tried uhaul customer service and wanted an answer if they have overnight drop off and they just kept transferring me to a phone number I already tried calling. Will not be using uhaul as my first choice again.
Brendan PI asked for a location closer to my home, got one 20 minutes farther away. With no option to change trucks to stay closer to my location.
Wayne CThanks for the help Monty
Doug PNothing Monte is amazing and it was a smooth process.
Michael LSo thankful for Monte! He is a professional that knows what he's doing! The process of renting a truck should be like this always, it was so quick and easy! Highly recommend this location!
JOSHUA PI was scheduled to drop off at Rincon Market and fuel 295 S Columbia, Rincon Ga. But after watching me unhook from my vehicle and going inside he informed me he doesn't accept trailers there even though there were numerous car trailers and such sitting there. So now I am forced to reconnect this heavy trailer by myself and go find another uhaul place to drop off. Monte's pizza was extremely helpful and got me taken care of. Too bad Rincon Market and Fuel has now left a bad impression in me as far as uhaul is concerned.
Erik HKeep being great
ANTHONY CThe person checking me in was helpful and made my experience excellent. I will be using this location again for all my U-Haul needs.
JACOB ZNada
Brian MNada
Devin KGood customer service. The location looks pretty run down though.
Alex SOnly I can say I didn't have a dolley to make it easier for me to do the heavy stuff. But otherwise I will recommend this place to everyone I know.
iris lLet customers know (I couldn't find it in the user manual under starting vehicle or keys) that if the vehicle key won't turn in ignition, to wiggle steering wheel while turning key. This happened to us. Rental location wasn't open so we called another location where they fortunately knew the trick. Otherwise, vehicle was clean & ran well. We did not like the brake pedal, which is a bit difficult to use & hard on the calf muscles. But that is an issue for Ford.
ruth mMonte's is ALWAYS the best choice for truck and trailer rentals! Not only are the trucks always clean and in excellent shape, the customer service is beyond compare! I cannot recommend them enough!
MARIANNE HBusiness owner who I dealt with was FANTASTIC!!
FRANK MAgent very helpful fast service
calvin hRented utility trailer for the weekend. Trailer was in good condition. The front desk person was very helpful in setting up the trailer and providing guidance for using the trailer. Plus you can pick up awesome pizza with the trailer. The place looks rundown but the customer service is excellent. And is in a very good location.
Teju MPick-up at Monte's Pizza was a great experience.
DENNIS VVery nice and professional staff, sid an excellent job.
Eugenia DDid not receive the hand truck that I had requested. In addition, there was no available recourse to address the missing item!
Ramon SWorker was awesome and very helpful
Jacque DVery friendly and professional
Scott HMontes is the best place. Food and u haul
sherri wRented a 4x8 trailer to be pulled by a Hyundai Sonata. This trailer pulled nicely for 3,200 miles, GA to WA. Not a bad price.
Jared ROwner very friendly and helpful, reservation check out and in was quick and easy.
Troy THe is very friendly and know what the best one to get
audrey SEasily accessible from hwy 30. Owner was very courteous and helpful.
Stanley WConvenient but a strange place. They offer tax service, notary, pizza subs and uhauls.
Paul Rsketchy location
Ricky WMontie is the best place but need more Variety of U-Haul because some people don’t wanna get a bigger U-Haul than what they need
audrey S