Customer Reviews for Monarch RV Storage
(U-Haul Neighborhood Dealer)

208 comentarios

932 Hwy 71 E   Bastrop, TX 78602

(512) 772-3335

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 2 p. m.
  • Dom.: cerrado
Horario especial
  • 10/8/2022 - 10/9/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(512) 772-3335

932 Hwy 71 E
Bastrop, TX 78602

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 2 p. m.
  • Dom.: cerrado
Horario especial
  • 10/8/2022 - 10/9/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

This location is amazing and made my move less stressful. I really appreciate how accommodating they were and would recommend to all my friends needing a uhaul in Bastrop county area.

Ariel O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary P. 
Clasificación:
5.0

Extraordinario servicio al cliente

GEORGE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristen R. 
Clasificación:
5.0

Floyd is awesome! Such outstanding customer service!

Carla G. 
Clasificación:
5.0

Excellence in customer satisfaction

Cathy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

micheal L. 
Clasificación:
5.0

They are on time whatever you need to rent they good

RICKY R. 
Clasificación:
5.0

Floyd was amazing and a tremendous help. He is an all around good person and did everything in his power to help make this my best Uhaul experience thus far. 10/10

Micheal P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
5.0

Nada

Tandie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kay C. 
Clasificación:
5.0

Be as friendly and customer oriented as the attendant was.

Ramon G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mathew H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne O. 
Clasificación:
5.0

Floyd went out of his way to accommodate an urgent last-minute rental after scheduled transport failed to show and another UHaul refused me. Check-in and -out personable, fast & flawless. Equipment new, low miles, spotless & with backup camera. This portion of a 2-week move was so effortless, thanks to Floyd and his team!

Lizabeth W. 
Clasificación:
5.0

We were assisting a domestic violence victim be able to get her belongings and take them to a storage unit. Floyd was so helpful and kind and worked with me to get it all arranged even after hours. If the need arises we will use him again.

Brooke H. 
Clasificación:
5.0

El cliente no dejó un comentario.

charles D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy G. 
Clasificación:
5.0

Floyd, was the best I left filling like a pro

TIM M. 
Clasificación:
5.0

Excellent service.

James C. 
Clasificación:
5.0

The truck was promised to be in a certain spot at a certain time and it was. Everything went smoothly. Checking in and out was easy and courteous. I would definitely use them again.

Donna T. 
Clasificación:
5.0

Floyd was great! Thank you!!

Kimberly C. 
Clasificación:
5.0

Easy pick up, easy drop off, reasonably priced. I would definitely use them again!

Ray L. 
Clasificación:
5.0

Floyd at Monarch RV was amazing. So helpful and courteous. I will definitely be returning for all my Uhaul rental needs.

Tobi B. 
Clasificación:
5.0

El cliente no dejó un comentario.

tony M. 
Clasificación:
5.0

Floyd was friendly, helpful and got me on my way very quickly. Pleasure doing business with someone who cares about customer satisfaction.

DONALD P. 
Clasificación:
5.0

Floyd is a rock star!! I was dealing with a stressful family crisis and Floyd was not only a very professional business owner who takes great pride in running an efficient business, but was a beacon of positive energy and contagious optimism. He came in on his day off to accommodate our rental needs. I could not be more impressed. Floyd, thank you so very much for being you. You are the consummate professional. AAAAA+++++

James P. 
Clasificación:
5.0

Nothing!!

Gerald K. 
Clasificación:
5.0

Floyd SEEMS to be an uncommonly good man. I couldn't have asked for a more professional experience.

Dale M. 
Clasificación:
5.0

Easy drop off!

Corey W. 
Clasificación:
5.0

everyone was very helpful - thank you so much

Tracey P. 
Clasificación:
5.0

I have rented from Floyd in the past. He is always helpful and professional. I would recommend doing business with him to anyone.

Victoria H. 
Clasificación:
5.0

Floyd is the nicest, modt accommodating guy ever. I drove 25 miles to rent from him when I could have rented close to home.

DeAnn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eduardo C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David F. 
Clasificación:
5.0

All is good

Jerry H. 
Clasificación:
5.0

Very friendly staff

Elizabeth H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean S. 
Clasificación:
5.0

Answered all our questions,friendly,fast service.

Melody D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Clifton J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Molly M. 
Clasificación:
5.0

We were not scheduled to drop off until the next day, but when we called he said it'd be no problem and helped get the trailer all squared away!

Taylor H. 
Clasificación:
5.0

Floyd was fabulous! Came right out when we pulled up, inspected the equipment and had us on our way! He was smiling and had a generally great disposition.

Carla G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny M. 
Clasificación:
5.0

Great service. Always accommodating. Floyd goes out of his way to help customers.

Ronald B. 
Clasificación:
5.0

Everything was great!! Thank you Floyd!!

Sondra U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

elaine W. 
Clasificación:
5.0

Floyd was GREAT to work with!!! I would definitely do business with him again.

Richard G. 
Clasificación:
5.0

Floyd was excellent and personable. I'll definitely make this location my next go to for my equipment needs.

James W. 
Clasificación:
5.0

Floyd was very friendly, helped with connecting the trailer and making sure everything was just right. Really appreciate his eye for details, safety, and customer service.

Ana M. 
Clasificación:
5.0

Excellent service! Floyd has a wonderful personality and made me feel like I was well taken care of. I will definitely recommend this location!

RICHARD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher W. 
Clasificación:
5.0

The attendant was friendly, courteous and was extremely flexible in accommodating our schedules.

DONALD P. 
Clasificación:
5.0

Nothing. Floyd is a great uhaul representative. We are extremely pleased with his personal service. Like we made a new friend.

HERSHEL B. 
Clasificación:
5.0

Mr. Floyd very helpful and Professional. I will do business with him in the future.

JIMMY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY J. 
Clasificación:
5.0

Floyd is awesome! He went above and beyond and I would recommend this outlet without hesitation.

BENJAMIN W. 
Clasificación:
5.0

Very friendly, great customer service!

JESSE S. 
Clasificación:
5.0

Everything was great

SHELIA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BINH N. 
Clasificación:
1.0

I was double charged for this move the on-site person was supposed to extend my contract instead he'd double charged me and then refused to fix it

Jonathan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek T. 
Clasificación:
5.0

This was the best location I have ever used. This gentlemen was exceptionally accommodating. The facility is easy to access and the paperwork was so easy and quick. I recommend THIS location for anything you need. Professional and affordable!!

JANET M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly R. 
Clasificación:
5.0

The owner communicated with me very well about some concerns related to picking up equipment and truck. Really went out of his way and am so grateful.

ERIN ELIZABETH S. 
Clasificación:
5.0

My rental experience was amazing, The return center worked with me while our home was in the process of closing, Really caring,

MANUEL P. 
Clasificación:
5.0

Floyd did a fabulous job of getting me setup with an alternative trailer when my requested trailer was unavailable. I WILL HIGHLY RECOMMEND Monarch RD for U-Haul trucks and trailers. If I need a truck or a trailer in the future I will definitely choose Monarch RV!

BOBBY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALTON T. 
Clasificación:
5.0

I have never had such amazing customer service in my life anywhere at any point in time. If anyone I know ever needs to move I am recommending this location as long as the guy that helped me still works there. Give. Him. A. Big. Big. Raise.

AUSTIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTOR S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD JAMES B. 
Clasificación:
5.0

Floyd at Monarch made renting a truck easy-he is resourceful, personable, and knows his trucks and trailers. You drive away feeling like you just had a good chat with an old friend. I will be coming to this location for all my Uhaul needs from now on-thanks Floyd and Uhaul for being there when I needed you!

ERIC S. 
Clasificación:
5.0

Nothing!!!he was beyond helpful, we need more people like the clerk that was there

ORDRELLA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald B. 
Clasificación:
5.0

Floyd, is the best.

JACOB I. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL R. 
Clasificación:
5.0

Everything. Was excellent...

LARRY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK B. 
Clasificación:
5.0

Veteran discount...

RONALD JAMES B. 
Clasificación:
5.0

Freud has it all under control

RONALD JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID W. 
Clasificación:
4.0

Have after hours drop off

HOLLY V. 
Clasificación:
5.0

Wonderful experience. The gentleman we worked with was so extremely nice, understanding and friendly. He helped so much and was just great.

ROBERT B. 
Clasificación:
5.0

I Have Been Sending People To This Location Floyd Is The Best I Have Been Renting Trucks For 30 + Yrs.And I Know He Takes The Best Attention To These Trucks Like They Are His Own

Mike K. 
Clasificación:
5.0

very flexible... appreciate owner's professionalism

JAMES B. 
No se han enviado comentarios para esta ubicación.

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