Very convenient, accommodating, and helpful.Carolyn K.
Customer Reviews for Moes Rentals
(U-Haul Neighborhood Dealer)
Fallbrook, CA 92028
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8:30 a. m. - 1 p. m.
- Dom.: 9 a. m. - 1 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Moe's went above and beyond to get me the truck I needed for my move. He is wonderful to work with!! 10 stars!Colleen B.
There was no explanation on how to do things and we waited two hours just to get into the storage room. Also 60 miles is nothing, we drove that and just made it to where we needed to go and we already paid over $170. Then we had to pay $23 more which makes no sense.Jeremiah M.
El cliente no dejó un comentario.Caleb K.
El cliente no dejó un comentario.Chase O.
Please adjust my invoice for the credit I have coming from a rental last month ($40) and email me at email@example.com when done. Graciasmarc J.
El cliente no dejó un comentario.Heidi B.
We would like some monetary consideration for the fact that we had to drive an extra distance on secondary roads, and spent several hours making arrangements for a replacement trailer in the second day of a three-day trip that we had hoped to complete in two days. We drove over 400 miles the first day. When we stopped for the night we discovered that one of the wheels on the auto transport trailer was not aligned with the wheel next to it. We called Uhaul about it and they sent a contractor out that night. The contractor told us it was a bent spindle and unsafe to tow. He said it could have happened if the trailer even just hit a pothole. As far as we know we didn't hit one but he told us we wouldn't be responsible for it in any case. The next morning another contractor came and got the trailer and we were instructed to drive to a town 85 miles away to get a new trailer. The trailer pick up place was in the direction we were going, though it was on a secondary highway and a 48 mile detour from our planned route. We had to drive the car the 85 mile distance and still had 110 left after we picked up the trailer before we rejoined the main freeway. We felt everyone associated with Uhaul went out of their way to be helpful! Most of the inconvenience was in lost time and additional fuel needed to drive the extra miles. We spent an additional $150-$200 on gas and lost at least half a day (requiring an extra night in a motel for about $125). We think it would be fair to receive a refund of the $400 cost for the trailer.dennis H.
Super helpful and easy check out and check in!DANIELLE B.
Nice guy. It's an auto garage and smog station. Nothing saying U-haul outside.ROBERT P.
El cliente no dejó un comentario.deborah W.
Karlos is a superstar very helpful and professional.Armando R.
I had requested a pickup at Moe's- I've rented at least 5 trucks from this location in the last couple of months. Two days before my pickup I was called and told that the truck needed to be picked up in Murrietta, CA. I spoke with Moe's and they picked up the truck for me since I had no transportation.Ed S.
The gentleman was very helpful and friendly making the experience easy and pleasant. Let him know I appreciate it....Brandon E.
Very helpful, made sure the truck was ready to go.Ed S.
Moe was spectacular! He had me in and out in no time at all. Definitely would rent again out of his business!Sam P.
I arrived in a new town amongst unfamiliar surroundings and didn't know a soul... not sure where I was just yet, actually a bit lost wondering how long it would take to make a friend, eager to fit in - you know, that sort a thing... when in walks Moesha Moerales. He first contacted me by phone with detailed information on how to find my drop off location. The following day after unloading my truck I cleaned the truck, added the fuel, then set out to park the truck and return the keys. Before I could find a spot, there was "Moe" skateboarding beside me with his little boy in tow calling out my name and waving me over. I had passed a much better spot you see and his little boy (cute!) wanted me to know! Long story short... Moe is an asset to the name Uhaul and the city of Fallbrook,CA! Moe was courteous, polite, professional in every way and more. He rolled out the red carpet for me and sincerely made me feel welcome! I had a wonderful experience I won't soon forget! Moe introduced me to his lovely family and a brief introduction to my new home town... I made four new friends in 15 minutes! Thank you Moe, I appreciate you!JON A.
Extraordinario servicio al clienteSHANNON D.
Great trailer and it towed very well.. Moe did a good job.Victor R.
Excellent service! very helpfulSARAH D.
Best moving truck I've ever rented!CLIFFORD M.