Customer Reviews for Modern Tire
(U-Haul Neighborhood Dealer)

71 reviews

293 W Howell St   Hartwell, GA 30643

(706) 376-7302

Office Hours

  • Mon-Tue: 8 am–5 pm
  • Wed: 8 am–12 pm
  • Thur-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(706) 376-7302

293 W Howell St
Hartwell, GA 30643

Services at this Location:

Office Hours

  • Mon-Tue: 8 am–5 pm
  • Wed: 8 am–12 pm
  • Thur-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

I over filled with gas so I get my money back ?

madelyn valdez 
Rating:
5.0

No problem at all, very easy drop off.

Larry Lucieer 
Rating:
5.0

Customer did not leave a comment.

dawn bowden 
Rating:
5.0

Customer did not leave a comment.

Kevin Bennett 
Rating:
5.0

Excellent customer service

wilton herring 
Rating:
4.0

Customer did not leave a comment.

Lisa Toney 
Rating:
3.0

Customer did not leave a comment.

Hailey Cawley 
Rating:
5.0

Customer did not leave a comment.

Robert Peloquin 
Rating:
5.0

Super friendly, It was a very pleasant experience.

Robert Peloquin 
Rating:
5.0

Customer did not leave a comment.

Frank Slovenec 
Rating:
3.0

On-line check in, after hours, should be explained at check out. I dropped off the trailer and returned home to complete check in only to find out that I HAD TO COMPLETE ON LINE CHECK IN AT THE PHYSICAL STORE LOCATION! Cost me an unexpected trip back to the store and much frustration. Location owner was NOT AWARE of that requirement.

Anthony Parham 
Rating:
5.0

Brett was very helpful and courteous.

Ricky Bruce 
Rating:
5.0

Everything was in order, all straps were in good condition, plenty of room for drop off and even had guys hook the trailer up for me.

william boleman 
Rating:
5.0

Customer did not leave a comment.

KARL LEQUIRE 
Rating:
5.0

Brett is easy to deal with and he’s all about putting the customers first.

braddrick teasley 
Rating:
5.0

Very supportive and knowledgeable

david Kostka 
Rating:
5.0

Only thing I can think of is to shorten the safety chains on the trailer. I've been hooked up to many trailers in my life, most of which I rebuilt and never have I had that long of a chain. No need as far as I can see.

William Ryan 
Rating:
5.0

Customer did not leave a comment.

Billy Webb 
Rating:
1.0

The guy took my keys on Friday and said he would take care of checking me in and that I would get an email in a few minutes to confirm delivery. In fact he forgot to do it and did not take care of it until Monday morning, leaving me concerned all weekend that I would be getting charged for the extra time. Very unprofessional.

Victor Borowsky 
Rating:
5.0

Seemed my pre- registering did not save much time. Still a lot of computer work had to be done

Donald Burgoyne 
Rating:
4.0

truck was not clean - previous driver had spilled coffee inside; truck shook at 50 mph on the highway

DeLane Phillips 
Rating:
3.0

I was late, but then they had to check out the truck and find moving blankets to go in it. They were nice and everything but renting U-haul trucks isn't their main business. My truck had damage that wasn't in pictures. The pictures were old. The rental site documented this and got me on my way.

Mike Edwards 
Rating:
5.0

Customer did not leave a comment.

Charles Mckissick 
Rating:
5.0

Great Job

Kenneth Filete 
Rating:
5.0

Customer did not leave a comment.

Rc OGLESBY 
Rating:
5.0

Customer did not leave a comment.

thomas habel 
Rating:
3.0

Customer did not leave a comment.

Jonathan Bondurant 
Rating:
5.0

Customer did not leave a comment.

DAVID SORRELLS 
Rating:
5.0

Customer did not leave a comment.

JOHN PIEPER 
Rating:
5.0

Customer did not leave a comment.

Pat Nowicki 
Rating:
3.0

U-Haul changed my pickup location from Senica, SC to Hartwell GA without informing me. The day of pickup still had pickup location as Senica, SC. The extra driving caused me two hours delay and unnecessarily fuel cost. I would expect a company like UHaul to be more professional. This was not the fault ofModern Tire but UHaul corporate.

ELTON COOPER 
Rating:
5.0

Customer did not leave a comment.

ROBERT DAVIS 
Rating:
5.0

Even though UHaul is a sideline for him the owner stopped what he was doing and took care of my rental in a very short time. He helped me connect the trailer to my truck and checked the brake lights and blinkers.

CHARLES BRATTON 
Rating:
2.0

More dedication to customers, the ac wasn't cooling at all on the truck, the headlights were very poor very dim, extremely difficult to see. The truck was lacking in power, the interior with the exception of the driver's side was clean and the back of the truck was clean.

Ernest Davis 
Rating:
5.0

Customer did not leave a comment.

OPAL MCDOWELL 
Rating:
3.0

It’s like 15 miles off the interstate. Kinda sucks.

Ryan Cassiday 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN SMITH 
Rating:
5.0

Wish they were open Monday, holiday weekend it would have saved me 40 miles to open place

Glenn Lee 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA BYRUM 
Rating:
3.0

Customer did not leave a comment.

STEVEN RAGGIO 
Rating:
5.0

Customer did not leave a comment.

Steven Livesay 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER EVANS 
Rating:
5.0

Customer did not leave a comment.

JAMES MCFERRIN 
Rating:
5.0

Very helpful and prompt

JAMES MCFERRIN 
Rating:
5.0

Customer did not leave a comment.

Anthony Wood 
Rating:
4.0

Customer did not leave a comment.

WILLIAM COLBER 
Rating:
5.0

Customer did not leave a comment.

Megan Conrad 
Rating:
1.0

Was finally able to rent a uhaul from this place after calling at least 5 times. Stood around waiting on someone to help me with the rental. After about 20 minutes of wasting my time someone finally helped me and didnt explain anything about the rental, just took my basic info and gave me the keys. Then they overcharged me with driving over 50 miles when I didnt even drive 20.

Angel Trujillo 
Rating:
5.0

The trailer I rented had trash and leaves in it. Should have been swept out.

jeff cartledge 
Rating:
4.0

Customer did not leave a comment.

dianne pointer 
Rating:
5.0

Brent did a great job getting me on the road and answering questions.

Gary Huff 
Rating:
5.0

Customer did not leave a comment.

john carroll 
Rating:
5.0

Customer did not leave a comment.

Tony Bailey 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE WILSON 
Rating:
5.0

Used drop box

Matthew Marden 
Rating:
5.0

Customer did not leave a comment.

Tony Bailey 
Rating:
5.0

Customer did not leave a comment.

kayla sudderth 
Rating:
2.0

I was registered for the trailer prior to my arrival at the pickup location. I had to repeat the process again. Just thought it was unusual. Thanks

Hines Causey Jr 
Rating:
3.0

I have nothing bad to say about the facility or the owner who I just luckily got to meet b/c he stopped by the location when we were dropping off the the truck. What I am really upset about is your app does not work to turn in my truck. I had my phone setting set up correctly and i went through them 2 times with 2 different departments of UHaul and they agreed I had it set up, but each time I went to click on sharing my location, I would get a warning saying it could not see where I was. The owner confirmed that and said I am not the first. He also was not sure why Uhaul had be drive 26 miles from my Anderson SC location to his location to drop the tuck off, when he had plenty of trucks. I left my location in Anderson at 6:00 and got to his location in GA at 6:45. I was on the phone and trying to check in until 8:00pm and this did not make me happy b/c you had me in a location that must not have good cellular or internet service after hours. The time it cost me to drive there and then sit there to check in my truck and then back track back to Anderson and on home to Rock Hill in my personal car did not even touch the discount you gave me. I will never suggest anyone to do that nor will I ever do that again. A ride home to Rock Hill from your truck drop off should have been 2.5 hours,but ended up being 6 hours b/c of the delay your process gave me. so, nope not happy at all with UHaul. but I am not blaming the people where I dropped it off nor the people I picked it up from.

Clay Summers 
Rating:
3.0

The drop off U-Haul software was very tedious and difficult to work through. It needs an upgrade to make it friendlier

John Wright 
Rating:
5.0

Despite complications connecting with U-Hauls main office Brett made the transaction work and got me on my way quickly. I really appreciate his businesslike manner and ability to make things happen

ROBERT MASON 
Rating:
5.0

Customer did not leave a comment.

WILLIAM BOHANNON 
Rating:
5.0

Customer did not leave a comment.

Edward Kilwien 
Rating:
3.0

When I made this reservation, 7/24 at approx.1:00pm for 2:00pm pick up, I was provided a location to pick up the car tow trailer in Anderson, S.C. When I arrived, they advised they had no car tow trailers. I called UHaul customer service who gave me another location, within 5 miles to get the trailer. IWhen I arrived at that location, they did not have atrailer either. I was provided anotehr location and called ahead to verify availabilityand they did not. I called UHaul Customer Service again and was given another location. I called ahead and could not get an answer. so I went on site and found they had no trailers. Called UHaul customer service again and was given another location, to which I requested the UHaul Customer Service rep call ahead and verify support of teh request. They did and the trailer was available, the location ultimately supported the order. Terrible custoemr service and unless I asked, there was no concern for whether the trailer I needed was actually on site or not.

WILLIAM FLANNERY 
Rating:
4.0

Customer did not leave a comment.

Joseph Lebeau 
Rating:
1.0

Had to wait for 45 minutes to pick up trailer. No help with hooking up or checking the trailer prior to leaving.

JoAnn Harris 
Rating:
3.0

It was a convenient place to drop off.

CHRIS FITZPATRICK 
Rating:
5.0

Customer did not leave a comment.

Robert Smith 
Rating:
3.0

Customer did not leave a comment.

neal glenn 
Rating:
3.0

Customer did not leave a comment.

Jordan Bright 
Rating:
4.0

Customer did not leave a comment.

dianne pointer 
No reviews have been submitted for this location.

Additional Services at this Location

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