Lower price
CHRISTOPHER R
Customer Reviews for MK Sales Service Repair Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Had issues with the equipment breaking down while in use
David LPersonnel I spoke with on the phone a few days earlier was able to inform me where the trailer should be dropped off. However, upon dropping off the trailer, the personnel were not very helpful in checking in the rental, so I made sure to do it thru the App so everything was documented.
KEIH MThe equipment was great. However, my reservation was supposed to be until 2:00pm but I was informed I had to have it back at 11:30am. I rushed to get things done to get the equipment back, even though my reservation was valid and paid for. I got the equipment back on time but as I drove past at 4:00pm, the equipment had not been moved at all. I could have not rushed as much if I had been allowed to have my reservation as I had originally scheduled and paid for. In addition, I was charged for furniture pads but I was never given any.
Stevem CThe gang at Mifflintown Hardware Store was so willing to help us. They went above and beyond for my family. Thank you so much!
Emiley BMy only complaint i guess would have is that it was a little pricey. I didn't expect the add ons that there were. Just didnt think i would have to pay almost 100 for a truck that was supposed to be 29.95 a day. But other than that, checking it out and returning it was super easy. Instructions were clear. Staff in the store was very very kind and helpful. Although pricey, I would use again if needed.
Delaina HRead the notes in the system before charging a customer $200
DEREK DMy checkout was very fast which I appreciated, I will definitely use you guys again!
Enoch Mkeep up the terrific service!
Daniel LThe location needs to check trucks before customer pickup and their needs to be a minimum amt of gas required. The truck hadn't been cleaned out, there were dirty socks, trash, sticky lollipop sticks, and furniture pads all over the cargo area. We had to wait for it to be cleaned. Also, there was zero gas in the truck. We had to go across the street to gas it before we could go anywhere. Thankfully one was close by. Both things put us behind schedule and we're quite inconvenient for the price I paid for the truck. They also did not have the amt of pads in stock that I ordered. We were shorted a dozen.
WILLIAM GHandling situations exactly as these professional people did when picking up the vehicle as well as dropping off the vehicle. Both very curious efficient and helpful
Scott SSuper helpful people.
Kirk HGreat experience
David WI was charged too much I feel when I returned the Uhaul truck ($211.00) for two days and only 38 miles total driven the truck😞
Rebekah RWeb page needs work wouldn’t allow me to pay several times and wait for a uhaul
Jeremiah GGood, friendly service.
John PExcellent service
JAMES HComplaint: I was just charged again! I was charged on the 15th and the 16th for the same amount!!! To be clear, I rented the truck for ONE day but I was charged TWICE!!!!
JAMES GI had no complaint about this location they were extremely helpful and accommodating.
NATHANIEL PThe rental help was tremendous. I have rented from them before and would recommend them highly to anyone needing to rent a UHaul from that area.
DIANNE VExcellent service!
Michael HExcellent service!
Michael HShort waiting in and out in less than 5 min
JEFFREY MQuick and professional service.
Stephen HPut cruise control in the van to help gas mileage.
Nathan FI was to return my U-Haul at 9:00:00AM, though after 16 hour's of moving I over slept. So I was in total 30 minute's late of returning the U-Haul, during so I received a phone call from the place I rented it from. They was asking if I was bringing it back due to a customer in the store waiting to pick it up. My only suggestion would be, do not rent out a U-Haul until it is returned 100% available to be picked up. I am sure the customer waiting for it was angry as it probably delayed them, rightfully so! I would of been to if somebody screwed up my plan's because they was late! Though, other then that, I give U-Haul as well as the MK Sale's/Mifflintown Hardware a 100%! Will definitely rent from them again if need be!!
Ryan FMegan and Emily from Mifflintown Hardware were friendly and professional. Great assets. High Recommendations!
SYLVIA MEverything was in great working order and went well. Thank you again for your excellent customer service.
Mathew BI was dropping off the truck after their business hours. I called and Eric was very friendly and gave me simple instructions for the drop off. I called in Mon. to make sure everything was ok on their end and Meghan was was pleased with the return and I compliment her as well.
CATHERINE ZPrices are bad but people are nice
Thomas DThe young girl at this store went out of her way to help me and was verynice.
Virginia HI think your mileage charge is over inflated for the size of truck
Joseph GThe girl that helped me with the truck was very helpful and really nice.
Ed AThe girls in there are great.
George HMegan was extremely helpful and answered all of my questions with a smile. Would recommend this location to anyone.
Richard MNo need for improvement! Emily was very helpful in booking and pickup/drop off! She is definitely the Uhaul expert! Thanks for everything!!!
Lori LI reserved the truck weeks in advance. We were told the day before we had to go to another location. We wen to the new location which was so out of the way. There was no truck. We were told there may not be a truck at all!!! this is unacceptable !!! They called 1.5 hours later to say that there was a truck. I have never in my life had such a bag experience with a company better,. It is a disgrace!!!!!!!!!!!!
Jeffrey CThe pickup location MK SALES is excellent however uhaul customer service is TERRIBLE!
Wendy E