Customer Reviews for MK Sales Service Repair Inc
(U-Haul Neighborhood Dealer)

257 reviews

4158 William Penn Hwy   Mifflintown, PA 17059

(717) 436-6162

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(717) 436-6162

4158 William Penn Hwy
Mifflintown, PA 17059

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Dennis K. 
Rating:
5.0

Customer did not leave a comment.

erin B. 
Rating:
5.0

Customer did not leave a comment.

Lisa K. 
Rating:
5.0

My only complaint i guess would have is that it was a little pricey. I didn't expect the add ons that there were. Just didnt think i would have to pay almost 100 for a truck that was supposed to be 29.95 a day. But other than that, checking it out and returning it was super easy. Instructions were clear. Staff in the store was very very kind and helpful. Although pricey, I would use again if needed.

Delaina H. 
Rating:
1.0

Read the notes in the system before charging a customer $200

DEREK D. 
Rating:
3.0

Customer did not leave a comment.

Paul P. 
Rating:
5.0

Customer did not leave a comment.

HEIDI F. 
Rating:
3.0

Customer did not leave a comment.

Lisa R. 
Rating:
5.0

My checkout was very fast which I appreciated, I will definitely use you guys again!

Enoch M. 
Rating:
5.0

Customer did not leave a comment.

Ronald C. 
Rating:
5.0

Customer did not leave a comment.

Joseph K. 
Rating:
5.0

Customer did not leave a comment.

Curt F. 
Rating:
5.0

Customer did not leave a comment.

Kendra D. 
Rating:
5.0

keep up the terrific service!

Daniel L. 
Rating:
5.0

Customer did not leave a comment.

Eric B. 
Rating:
4.0

Customer did not leave a comment.

Trisha S. 
Rating:
5.0

Customer did not leave a comment.

Pamela M. 
Rating:
3.0

The location needs to check trucks before customer pickup and their needs to be a minimum amt of gas required. The truck hadn't been cleaned out, there were dirty socks, trash, sticky lollipop sticks, and furniture pads all over the cargo area. We had to wait for it to be cleaned. Also, there was zero gas in the truck. We had to go across the street to gas it before we could go anywhere. Thankfully one was close by. Both things put us behind schedule and we're quite inconvenient for the price I paid for the truck. They also did not have the amt of pads in stock that I ordered. We were shorted a dozen.

WILLIAM G. 
Rating:
5.0

Customer did not leave a comment.

Brenda H. 
Rating:
5.0

Handling situations exactly as these professional people did when picking up the vehicle as well as dropping off the vehicle. Both very curious efficient and helpful

Scott S. 
Rating:
4.0

Customer did not leave a comment.

Graham B. 
Rating:
5.0

Customer did not leave a comment.

Ronald C. 
Rating:
5.0

Super helpful people.

Kirk H. 
Rating:
5.0

Customer did not leave a comment.

steve R. 
Rating:
5.0

Great experience

David W. 
Rating:
1.0

Customer did not leave a comment.

Hector N. 
Rating:
5.0

I was charged too much I feel when I returned the Uhaul truck ($211.00) for two days and only 38 miles total driven the truck😞

Rebekah R. 
Rating:
3.0

Web page needs work wouldn't allow me to pay several times and wait for a uhaul

Jeremiah G. 
Rating:
5.0

Customer did not leave a comment.

Deborah H. 
Rating:
5.0

Good, friendly service.

John P. 
Rating:
3.0

Customer did not leave a comment.

Andrew W. 
Rating:
5.0

Customer did not leave a comment.

Salmeron L. 
Rating:
5.0

Excellent service

JAMES H. 
Rating:
4.0

Customer did not leave a comment.

KARRIGAN Z. 
Rating:
5.0

Customer did not leave a comment.

Cindy S. 
Rating:
4.0

Customer did not leave a comment.

NATALIE M. 
Rating:
5.0

Customer did not leave a comment.

LASHONDA H. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey B. 
Rating:
5.0

Complaint: I was just charged again! I was charged on the 15th and the 16th for the same amount!!! To be clear, I rented the truck for ONE day but I was charged TWICE!!!!

JAMES G. 
Rating:
5.0

I had no complaint about this location they were extremely helpful and accommodating.

NATHANIEL P. 
Rating:
5.0

The rental help was tremendous. I have rented from them before and would recommend them highly to anyone needing to rent a UHaul from that area.

DIANNE V. 
Rating:
5.0

Excellent service!

Michael H. 
Rating:
5.0

Excellent service!

Michael H. 
Rating:
2.0

Customer did not leave a comment.

LYNNE C. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Short waiting in and out in less than 5 min

JEFFREY M. 
Rating:
5.0

Customer did not leave a comment.

Sarah K. 
Rating:
5.0

Customer did not leave a comment.

NED B. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH C. 
Rating:
5.0

Quick and professional service.

Stephen H. 
Rating:
5.0

Customer did not leave a comment.

Cindy W. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

Toni E. 
Rating:
3.0

Customer did not leave a comment.

NATHAN F. 
Rating:
3.0

Put cruise control in the van to help gas mileage.

Nathan F. 
Rating:
5.0

Customer did not leave a comment.

CHARLES M. 
Rating:
5.0

I was to return my U-Haul at 9:00:00AM, though after 16 hour's of moving I over slept. So I was in total 30 minute's late of returning the U-Haul, during so I received a phone call from the place I rented it from. They was asking if I was bringing it back due to a customer in the store waiting to pick it up. My only suggestion would be, do not rent out a U-Haul until it is returned 100% available to be picked up. I am sure the customer waiting for it was angry as it probably delayed them, rightfully so! I would of been to if somebody screwed up my plan's because they was late! Though, other then that, I give U-Haul as well as the MK Sale's/Mifflintown Hardware a 100%! Will definitely rent from them again if need be!!

Ryan F. 
Rating:
4.0

Customer did not leave a comment.

Benjamin B. 
Rating:
5.0

Customer did not leave a comment.

JAMESA R. 
Rating:
5.0

Customer did not leave a comment.

Beth R. 
Rating:
5.0

Megan and Emily from Mifflintown Hardware were friendly and professional. Great assets. High Recommendations!

SYLVIA M. 
Rating:
4.0

Customer did not leave a comment.

Alan G. 
Rating:
3.0

Customer did not leave a comment.

LouAnne S. 
Rating:
5.0

Customer did not leave a comment.

Corey F. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Everything was in great working order and went well. Thank you again for your excellent customer service.

Mathew B. 
Rating:
4.0

Customer did not leave a comment.

Ernest K. 
Rating:
5.0

I was dropping off the truck after their business hours. I called and Eric was very friendly and gave me simple instructions for the drop off. I called in Mon. to make sure everything was ok on their end and Meghan was was pleased with the return and I compliment her as well.

CATHERINE Z. 
Rating:
5.0

Prices are bad but people are nice

Thomas D. 
Rating:
5.0

Customer did not leave a comment.

Karen C. 
Rating:
5.0

The young girl at this store went out of her way to help me and was verynice.

Virginia H. 
Rating:
5.0

Customer did not leave a comment.

Tori W. 
Rating:
5.0

I think your mileage charge is over inflated for the size of truck

Joseph G. 
Rating:
5.0

The girl that helped me with the truck was very helpful and really nice.

Ed A. 
Rating:
5.0

Customer did not leave a comment.

Nelson K. 
Rating:
5.0

Customer did not leave a comment.

Joshua H. 
Rating:
5.0

Customer did not leave a comment.

Philip K. 
Rating:
5.0

Customer did not leave a comment.

Patricia Y. 
Rating:
5.0

The girls in there are great.

George H. 
Rating:
4.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Megan was extremely helpful and answered all of my questions with a smile. Would recommend this location to anyone.

Richard M. 
Rating:
5.0

No need for improvement! Emily was very helpful in booking and pickup/drop off! She is definitely the Uhaul expert! Thanks for everything!!!

Lori L. 
Rating:
1.0

I reserved the truck weeks in advance. We were told the day before we had to go to another location. We wen to the new location which was so out of the way. There was no truck. We were told there may not be a truck at all!!! this is unacceptable !!! They called 1.5 hours later to say that there was a truck. I have never in my life had such a bag experience with a company better,. It is a disgrace!!!!!!!!!!!!

Jeffrey C. 
Rating:
5.0

Customer did not leave a comment.

Tim F. 
Rating:
5.0

Customer did not leave a comment.

edward B. 
Rating:
5.0

Customer did not leave a comment.

Nancy D. 
Rating:
5.0

The pickup location MK SALES is excellent however uhaul customer service is TERRIBLE!

Wendy E. 
Rating:
4.0

Customer did not leave a comment.

Candace A. 
Rating:
4.0

Business was closed when dropping off plenty of parking made it great.

Vincent K. 
Rating:
4.0

Business was closed when we dropped off however there was plenty parking which was big plus

Vincent K. 
Rating:
5.0

Customer did not leave a comment.

Bill L. 
Rating:
5.0

very friendly, curtious

Mark O. 
Rating:
3.0

Customer did not leave a comment.

Kyler G. 
Rating:
5.0

Customer did not leave a comment.

bob C. 
Rating:
5.0

Customer did not leave a comment.

bob C. 
Rating:
5.0

Excellent location. No complaints.

Fred N. 
Rating:
5.0

Customer did not leave a comment.

bob C. 
Rating:
5.0

Customer did not leave a comment.

Ted J. 
Rating:
5.0

Excellent people at his location

bob C. 
No reviews have been submitted for this location.

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