Customer Reviews for Mistlers Oak Furniture
(U-Haul Neighborhood Dealer)

380 reviews

601 N Hwy 47   Union, MO 63084

(636) 584-0724

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 12/24/2021 - 12/25/2021: Closed

Services at this Location:

Contact Us

(636) 584-0724

601 N Hwy 47
Union, MO 63084

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 12/24/2021 - 12/25/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

MAURICE L. 
Rating:
5.0

Interaction was friendly and very professional.

Darrel B. 
Rating:
5.0

Very nice customer service Michelle was very helpful and they had just what we needed

Jennifer J. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER A. 
Rating:
5.0

I could not be happier with this u-haul. The people were very nice and helpful

Steven T. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
5.0

Customer did not leave a comment.

Sharon J. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
5.0

Customer did not leave a comment.

Harold W. 
Rating:
4.0

Getting someone to respond for issues with the truck was impossible - get rid of your new CEO and get back to basics and responses- computer and phone calls were impossible responses

Ronald K. 
Rating:
5.0

I purchased a 70” tv box from u haul and they stated that they do not carry those boxes. I was not refunded those boxes

Brandon B. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

I really can't think of anything. I worked out of the truck for over a month and it met all my needs.

GARY H. 
Rating:
5.0

Customer did not leave a comment.

Randy M. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

GARY H. 
Rating:
5.0

Customer did not leave a comment.

cathrin D. 
Rating:
5.0

Easy to get to. All the other u haul rentals were out front so it was easy to see where you were supposed to park. We dropped off after hours and was able to easily to do the check out on line. You have to take pics so do not put your keys in the drop box till you take all of the pics needed. Ex- gas level and milage, pic of inside of truck to show how you left it and a pic of the back of the cargo area to show you didn't leave any trash/dirt/pet hair. Also to make sure you didnt add anymore scuffs to the outside. PAY ATTENTION TO EVERY NIC, SCUFF AND SCRATCH AND TAKE PICS WHEN YOU PICK UP so you aren't charged for damage you didn't do.

Krystal H. 
Rating:
3.0

Customer did not leave a comment.

Samantha S. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

very nice people

Randall L. 
Rating:
5.0

Customer did not leave a comment.

Steve K. 
Rating:
5.0

Customer did not leave a comment.

Kevin P. 
Rating:
3.0

Customer did not leave a comment.

KYLE S. 
Rating:
5.0

Customer did not leave a comment.

John F. 
Rating:
3.0

There was an area that looked like vomit on the passenger's side. Box was left inside the cab. Is the dolly supposed to be secured instead of rolling around while the truck is moving?

Carolyn W. 
Rating:
5.0

Customer did not leave a comment.

Warren B. 
Rating:
5.0

Let them know that a dolly is extra and not in the truck.

Donna C. 
Rating:
5.0

Simple check in and check out.. Made this part of the moving process painless

Amanda M. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
4.0

Customer did not leave a comment.

CYNTHIA C. 
Rating:
5.0

The ratchets to secure the front tires need lubrication. They were hard to loosen when removing

James W. 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL H. 
Rating:
3.0

Customer did not leave a comment.

Charity H. 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN B. 
Rating:
5.0

Customer did not leave a comment.

Donna M. 
Rating:
4.0

Customer did not leave a comment.

April R. 
Rating:
5.0

Customer did not leave a comment.

Diane G. 
Rating:
5.0

Customer did not leave a comment.

Lynn G. 
Rating:
5.0

Customer did not leave a comment.

RANDY H. 
Rating:
5.0

Customer did not leave a comment.

Donald B. 
Rating:
3.0

I would recommend cleaning the trailer before letting a client use it.

Hadley H. 
Rating:
5.0

Customer did not leave a comment.

Steven B. 
Rating:
5.0

Top notch,,,great place to get great service

Rodger M. 
Rating:
3.0

Charged for blankets that we didn't use. Brought it back early and still charged the same price.

Bev A. 
Rating:
4.0

Customer did not leave a comment.

Kevin K. 
Rating:
5.0

Customer did not leave a comment.

Jeff G. 
Rating:
3.0

Paid almost 2 grand and didn't receive my refund for my equipment I didn't get.

Joseph A. 
Rating:
5.0

Customer did not leave a comment.

Kimberly C. 
Rating:
5.0

Everything was great. Easy to pick up and drop off.

Gary W. 
Rating:
4.0

Customer did not leave a comment.

stephen B. 
Rating:
5.0

Customer did not leave a comment.

Eric D. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN Y. 
Rating:
5.0

Customer did not leave a comment.

Cherie F. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH S. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Bert R. 
Rating:
2.0

Make sure the maintenance on vehicles has been throughly checked before giving it to someone.

David T. 
Rating:
5.0

Customer did not leave a comment.

Tina J. 
Rating:
5.0

Customer did not leave a comment.

Terri T. 
Rating:
3.0

Although the truck and equipment itself was clean enough, the truck was obviously not wiped down at all. This is a hazard with Covid. Also, I requested an itemized receipt and was emailed a document in a format that I cannot even open. It should be in PDF format.

Michelle S. 
Rating:
5.0

Customer did not leave a comment.

Tommy A. 
Rating:
5.0

I have already recommended this to someone

Donald J. 
Rating:
5.0

I was really impressed by how quickly the vehicles are serviced. I rented the exact same truck a week or so ago and at the time the a/c did not work. This time it worked like a champ! As a matter of fact I couldn't run it on high even though it was low 90's with high humidity today. Great job!

Garry L. 
Rating:
3.0

Customer did not leave a comment.

Carlos G. 
Rating:
3.0

Waited 40 minutes past my appointment time because nobody called to see when the truck I had a reservation for would be in. The lady dropped the keys off outside instead of in the office but she wasn't contacted to ask when she would return the truck

Marrissa N. 
Rating:
4.0

Air conditioner did not work

Garry L. 
Rating:
3.0

The original reservation we went to pick up, but there was no one at that location. It was a struggle getting in contact with uhaul as you were having phone issues. I waited over 40 minutes to connect with a chat representative, whose only way to help was to give me a regional phone number. We finally found another location that was open as our need for the trailer was immediate.

QUINTIN S. 
Rating:
4.0

Make sure that each renter is charged for the correct mileage as well as gas usage.. I only went 35 miles and was charged for 27 gallons of gas because the person before us did not refill their gas. I'm not a happy customer by any means but it's not with this location.. it's with Uhaul themselves. I've emailed them trying to resolve this matter but no response so far. I will not be recommending Uhaul to anyone until this matter is corrected.

David H. 
Rating:
4.0

Customer did not leave a comment.

Steven B. 
Rating:
5.0

Wish i had done my entire move with uhaul instead of moving company

Ava F. 
Rating:
5.0

Customer did not leave a comment.

Dana K. 
Rating:
4.0

Customer did not leave a comment.

Steven S. 
Rating:
4.0

Customer did not leave a comment.

Robert H. 
Rating:
4.0

Customer did not leave a comment.

Gertrude H. 
Rating:
5.0

Customer did not leave a comment.

Timothy M. 
Rating:
2.0

Everything about the truck share 24/7 system is buggy and made my entire experience awful

Bailey P. 
Rating:
3.0

The truck was kinda shaky, but the ac was working great, and the truck was very clean. The lady that checked me out was very efficient. I would definitely go there again.

Christina B. 
Rating:
5.0

Customer did not leave a comment.

Christine W. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
4.0

Customer did not leave a comment.

Sandra J. 
Rating:
5.0

Customer did not leave a comment.

Jesse Y. 
Rating:
3.0

Customer did not leave a comment.

Shawn G. 
Rating:
5.0

Customer did not leave a comment.

Adam R. 
Rating:
5.0

Took me a while to get it but it was ok due to this time , Ioan ,

IOAN S. 
Rating:
5.0

Customer did not leave a comment.

Krista S. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
4.0

Customer did not leave a comment.

DENNIS F. 
Rating:
1.0

This was a train wreck from the start. I was charged double for the truck, it was rented for the wrong term and the actual charge for the truck didn't post to my account until 10 days after I returned the truck. The truck was smoky and ashy from whoever smoked in it previously. I rented one online and it was fine - no problem. Going inside to facilitate it was not the best experience.

Caleb S. 
Rating:
5.0

The U-Haul facility and equipment made our day very easy and efficient. Top marks all around,.

Jerome P. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Frank H. 
Rating:
4.0

I found nothing to complain about. Although I did not understand their after hours check system, that I had returned the unit I rented, all went well. I was pleasantly surprised that in the end it cost less than was first explained. It is always nice to know I saved money. Thank you.

JAYLYN J. 
Rating:
5.0

Easiest drop Evey. Very professional and friendly.

Michael R. 
Rating:
4.0

Customer did not leave a comment.

DAVID W. 
Rating:
5.0

The app sucked. The lady at this location was very helpful

Charles C. 
Rating:
5.0

Nothing. Everything went perfectly.

Sandra C. 
No reviews have been submitted for this location.

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