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Kevin B.
Customer Reviews for Mineral Spring Poultry
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No issues easy directions for drop off and completion of contractual obligation. James Holder
James H.Friendly family operation... Great folks!
Ron W.Exceptional customer service at this location. I will recommend this location to anyone looking to rent UHaul. 5 stars!
Taylor F.GOOD FAMILY BUSINESS! THANK YOU FOR ALL THE HELP!
Ron W.Great folks... Very professional and hepful!
Ron W.This is my favorite place to rent a U-Haul from.
ROSE S.Tell renters up front that 10' box vans don't have a ramp.
bill B.Find the closest drop off points for equipment
DANIEL RICHARD W.Truck was banged up pretty bad on the outside, the storage in the back was not waterproof, opened the back after arriving at destination and the floor was wet.
Alicia G.Preston was extremely helpful in assisting us in determining the correct size of trailer and then reserving it for the appropriate amount of time. He was professional, kind, and courteous despite us changing our reservation a few times.
Don H.Preston is the best! This location is great. They don't miss a thing
MICHAEL L.Keep doing what your doing 🙂
natalie J.The trailer is awfully heavy get a modern trailer lighter burns a lot of gas after you load the trailer
STANLEY N.Clearer drop off instructions, such as the $20 surprise if you don't have your phone and are not on site at the time for the online verification. Lazy is what that is... you make the customer do all of the work. It is impossible to speak or chat to anyone. I hooe I never move again, if I do I doubt I will use uhaul.
Julie H.Nothing, Preston is an excellent listener and the customer service was excellent!
Julie H.Very good location, got through the rental process very quickly, fast and friendly service!
SHARON V.All went well love the fact that we have U-Haul out here in Grand Ronde and Preston was very pleasant
Serena L.The locations is in a very sketchy area. The property is not clean. As I walked up to the key box, I was hit with the stench of decay. There were rotting deer skulls DIRECTLY UNDER the porch that the UHaul key box was mounted on. Like WTF. Why dispose of game waste there of all places?? Not good business practices. The people that were there were pleasant however. Made themselves available to help. Just clean the place up my God.
Jessica D.Really nice young man- Grateful for an easy and positive experience!
Shelly T.All was very good no changes at this moment Preston is a great agent.
Eleanor G.The gentleman that helped me out was knowledgeable and helpful. He was easy to have a transaction with.
Andrew C.It was on empty, had to drive to a gas station to put in gas, smelled like heavy smoke inside, it was awful!
Leonard B.Great to work with. Very thorough, knowledgeable and professional.
Philip P.Very helpful, friendly and informative. He made the drop off a breeze.
RONALD M R.Preston was very professional and helpful. Really enjoyed working with him.
Toni R.It was dark and in the middle of no where. I went after hours so no staff were around.
Joshua C.Great customer service!! Would return and recommend!
Kristine G.Drop-off was effortless and Preston was terrific. However, I've been charged for an extra day. I returned it on Monday, Aug. 9, and that is the day my reservation confirmation stated it was due to be returned. I think UHaul needs to credit me $28.00. Thank you.
Susan S.Nothing, well run family operation.
David N.