Comentarios de los clientes para MidTown Tire LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de MidTown Tire LLC

Clasificación general:

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Warren H.
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Very friendly and professional experience. Fast check in, and checkout. Would definitely recommend this location for your rental needs.

Stephanie B.
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El cliente no dejó un comentario.

TRUMAN C.
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Everything went well except for the truck I wanted was not there. I ordered the big truck and ended up with a smaller truck and had to take three trips instead of one. But the people was kind and courteous and friendly. and I should have got a bigger discount since I had to take three trips instead of one.

FREDERICK H.
Clasificación:

I came in at 10PM and dropped off the key - I went back in the morning and saw the instructions for check-in. The app got to the step where I could add my dashboard photo. I had taken one the night before but the app did not have the option to upload it. So, I called after they opened. It took 2 more follow up phone calls to finish up the return. The woman who finished the check-in was friendly and helpful - I think they were very busy that morning.

DORIAN F.
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El cliente no dejó un comentario.

SHELLY P.
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The North Bend location was cool. But I reserved the Spring Grove Uhaul location. When I arrived to pick up my truck with a dolly, my truck was not there. I had to relocate to a different Uhaul location which was a inconvenience plus it added extra mileage to my move. I was not happy with that part of my experience. In addition I was not compensated for the inconvenience. I would appreciate a call from management regarding my bad experiences. Thank you

Regina B.
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El cliente no dejó un comentario.

AMBER B.
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Nothing everything was great!!!!

Rachel M.
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El cliente no dejó un comentario.

Margaret W.
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Can't think of a thing.

Larry S.
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Nice people

TIFFANY D.
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I came to check N at 6:30p I had to wait over an hour for owner to move another uhaul truck so that I could leave the lot overly frustrating

denise H.
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Tommy was professional and efficient! Thanks for the great service!

Tera D.
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El cliente no dejó un comentario.

Tera D.
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El cliente no dejó un comentario.

NICKOLAS S.
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El cliente no dejó un comentario.

Marsha S.
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More information as to the type of truck. Platform or none.

Daryl J.
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El cliente no dejó un comentario.

MYRA B.
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It's not broke, don't fix it!

yutian L.
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El cliente no dejó un comentario.

lee C.
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El cliente no dejó un comentario.

WILLIAM E.
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El cliente no dejó un comentario.

Karla D.
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I paid for a dolly and no dolly was in the truck. I was charged $75 after turning the truck in for a dolly. I contacted Midwest Tire and they did follow up to make sure that that charge is removed and my money is refunded.

MOSES B.
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They never gave me back my refund from the truck and i believe they are ripping folks off

Meghan S.
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El cliente no dejó un comentario.

ELIZABETH S.
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There were a lot of rental options available on site, which also limited customer parking, so I parked on the street (residential). Would not stop me from using this location in future.

Mark B.
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I was unable to return the vehicle virtually via my phone as the link sent to me via text displayed the following error “Something went wrong on our end, we've made a log of what happened and will fix the issue as soon as possible. Please try again in a few moments”. I tried again multiple times but the error continued. As a result, I was charged an extra fee for not returning the vehicle correctly. Not sure what else I could of done.

Debra A.
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Robert was very helpful.

Sharon H.
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Well, I was charged 10.50 for gas for traveling a total of 3 miles. I put 2.00 gas in the truck. The picture that was posted was not a representation of the amount of gas that was actually in the truck. I received it with less than what was in the picture but was unable to post a different picture. That is a scam to get extra money to me. I had already paid for 2 miles more than I actually went but was still charged 10.50 for gas. This is the second time that they have added extra charges for gas that shouldn't have been applied. It is very unprofessional as well. I gave them a second chance and will never do it again.

Jacqueline M.
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El cliente no dejó un comentario.

Landon L.
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El cliente no dejó un comentario.

Joseph B.
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We rent trucks for Ministry often by far this was then worst experience. When walking in no one had on a mask and there was even a lady smoking inside the location. The truck had an awful smell and had let hair all over the floor of the truck. It was pulled up by the guy at U-Haul so he had to smell it. I had to have the truck so I drove it. I ended up driving it back (15 miles from where I was picking up food to give out to those in need) to show the guy at U-Haul he did not look at it he told me he would give me a discount when I returned the truck. Not only was no discount given I had to pay the mileage to bring the truck up to the place. When I returned the truck the young man that took it in said he smelled the truck when it came in last. Maybe this was a one off and I happened to be the one. The people at the location were nice but I rented a truck not nice people. I normally don't write bad reviews but this one was written to help the location become better. The last thing I wanted to experience was getting out of a truck to deliver food smelling like cigarettes and dog urine. If the truck was clean I would have not commented at all.

Selene S.
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El cliente no dejó un comentario.

Lashonda F.
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Make sure that the moving trucks are properly maintained. The truck we got was not really safe to drive. Overall my experience with U-Haul was above average.

Christopher E.
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El cliente no dejó un comentario.

Joseph D.
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El cliente no dejó un comentario.

Rhys R.
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Let us know ahead of time that you will be scanning our drivers' licenses. That was a bit much and I did not appreciate it, particularly because I had no idea who would be receiving this information. I called the 1-800 number and was on hold for an extremely long time. This caused an unnecessary amount of stress for me and the service provider. Had this not been an emergency, I would have cancelled the reservation and gone elsewhere. Cell phones DO NOT offer the type of security that would limit the chance of identity theft. I don't blame the service provider; I blame U-Haul. That was really ridiculous!

Vincent S.
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Service was prompt and friendly. Called at 8:30 am and was in a truck by 9:15. Thanks!

SHARI K.
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I reserved the U-haul several months in advance. The day before travel I received a call that the location for pick up had changed. This location was not at all convenient and much further from my house. When I drove off with the truck the low gas indicator light came on and I had to get gas before I even got home to load the van.

Natalie J.
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The Uhaul agent wasn't there. I didn't get my truck on time. It was a confused mess. But the one guy was really nice, although he was alone and stressed.

Edward D.
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El cliente no dejó un comentario.

MARK B.
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The staff at Midtown Tire LLC were efficient and helpful. They got me in and out hassle free. Highly recommend renting a U-Haul cargo truck/van from Midtown Tire LLC.

MYESHA J.
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The truck's interior was dirty. The card has visible tag and liquid spills. The tow had dirt crumbs everywhere. The truck itself was very raggedy to drive

Matthew E.
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El cliente no dejó un comentario.

SUJYOT P.
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El cliente no dejó un comentario.

Brittany F.
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It's really hard to get in and out of that location when renting a UHAUL. There are constantly people there getting their tires serviced and it was so busy people had the driveway blocked. We had to track someone down to ask them to please move their vehicle.

sonja H.
Clasificación:

My rental pickup time was 8am. I arrived at 7:50. The guy that handles the rentals did not show up until 8:30. This cut into my moving time. I asked if I would receive a discount and he said no. When he did arrive, his pants were down his butt. His appearance was so unprofessional. I'll never rent from this place again.

SHARON L.
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El cliente no dejó un comentario.

REBEKKAH P.
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El cliente no dejó un comentario.

DAVID M.
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El cliente no dejó un comentario.

Adria S.
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El cliente no dejó un comentario.

MICHELLE I.
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El cliente no dejó un comentario.

LESLIE N.
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El cliente no dejó un comentario.

KAREN C.
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I find your return process for after hours to be (frankly) a pain in the neck. Didn't like it the first time I used it...didn't like it this time as well so I didn't do it. Midtown was gracious enough to do it for me the following day, for which I was grateful.

cody E.
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El cliente no dejó un comentario.

Chandra T.
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El cliente no dejó un comentario.

Beth H.
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El cliente no dejó un comentario.

Hannah R.
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The uhaul rep was not there when I arrived and the one other worker there did not help and was sitting in his car. He gave no updates as to when the uhaul rep would be back. I ended up waiting 15 min after my reservation time and he showed up. He apologized and said that he was going out of town for the holiday weekend and needed to go to the bank to get money. This was very unprofessional and I expected on time service seeing as i called ahead the day before to confirm my order.

Kimberly M.
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El cliente no dejó un comentario.

Yvonde W.
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I went to my initial drop off location and they do not take 26 ft trucks. Had to wait for customer service to find a different location. At second location had to go and get more gas, they wanted to charge me $38.50 even though I showed them a photo of fuel level when I picked up truck. I was not happy with my overall experience. But the truck severed it's purpose.

Olubanjo A.
Clasificación:

The first guy who checked us in was rude and didn't act like he knew what he was doing. We didn't want to much interaction so I uploaded his license, his license number and other info but my husband ended up having to give that info all over again. I wanted to walk out but we needed to rent the van and I didn't know where and if we could get another one that day so we stayed. We will never go back to that location again. The second guy, maybe the owner, was able to step in and took care of the rest of the process.

Jamezena H.
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El cliente no dejó un comentario.

NIESHA H.
Clasificación:

Rented a U haul from this location... it cost me $90!!! For a 1 hr of use and 20 miles distance. What the hell? This Vendor tacked on EVERY extra he could then charged me $30.96 for a 20 mi ride at .99 a mile?? Rip off!

Julia I.
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Friendly service. All employees should know how to return equipment.

Leroy A.
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El cliente no dejó un comentario.

Clarence W.
Clasificación:

Moore staff

Heather D.
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El cliente no dejó un comentario.

Natalie L.
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El cliente no dejó un comentario.

KiAna D.
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El cliente no dejó un comentario.

daniel B.
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Great customer service . The people at this location really went the extra mile to help me return the trailer .

Shawnette D.
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El cliente no dejó un comentario.

Yadiah G.
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Was charged way more than expected.

Robyn O.
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I was not a big fan of how long the mobile check in process took

Alegra R.
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Tell them not to do the online service because it's very misleading

Kathy L.
Clasificación:

I was told the gas tank was half full, it was actually at a quarter. I went ahead filled it to half to avoid causing issues. Just something to be aware of.

Angie P.
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El cliente no dejó un comentario.

Joyce T.
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El cliente no dejó un comentario.

Deena R.
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El cliente no dejó un comentario.

Jose V.
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El cliente no dejó un comentario.

Kyle W.
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Dropped truck off around 7 to 8pm same day of the rental. Site did not check in the rental until monday resulting a 2 day extra charge of $40 each charging my card $80 extra plus tax and fees. Had to call customer care and the site lied saying I dropped it off Monday. Now the dispute is being followed up by uhaul management by checking video footage. Refund is pending their findings. I do not recommend this location to anyone to pick up or drop off.

Melinda N.
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The on-line returning process for after hours, was very frustrating. Luckily I was able to call customer support and get help and verification that my truck was brought back early.

Frank H.
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El cliente no dejó un comentario.

Daviano B.
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El cliente no dejó un comentario.

Stephen L.
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The online reservation system works very well.

Roger D.
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El cliente no dejó un comentario.

Kamila W.
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El cliente no dejó un comentario.

Kiyana B.
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El cliente no dejó un comentario.

Shawntay M.
Clasificación:

Such a nice team and so efficient!

Antoine J.
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El cliente no dejó un comentario.

Matthew O.
Clasificación:

Debbie At midtown is awesome ????

Karen C.
Clasificación:

There was a pickup time issue that became a problem when I was returning the truck. Called the 800 number on the website and was transferred to 4 different people, 3 of whom I was assured could help me, before Laquisha (#4) finally came to the rescue, and explained how the problem would be resolved....however, it took approximately 45 minutes on the phone with UHaul Customer Service to get to this point not including the 15 minutes to get all the pictures and enter data on the website to even get to the final invoice number (which was $41.00 more than it should have been) VERY FRUSTRATING. That said, the problem was resolved by Debbie at MidTown very quickly on the next business day for which I am grateful. She was great! I would definitely use this location again. That said, UHaul Corporate Customer Service except for Laquisha didn't rate so well.

dan J.
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El cliente no dejó un comentario.

deebony P.
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Drop off was a breeze staff was very helpful.

Donna T.
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El cliente no dejó un comentario.

Kurtis K.
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El cliente no dejó un comentario.

Kristy L.
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El cliente no dejó un comentario.

Carlton T.
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El cliente no dejó un comentario.

Hendra H.
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El cliente no dejó un comentario.

Rita H.
Clasificación:

El cliente no dejó un comentario.

kathy J.
Clasificación:

El cliente no dejó un comentario.

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