Customer Reviews for MidTown Tire LLC
(U-Haul Neighborhood Dealer)

560 comentarios

1100 W North Bend Rd   Cincinnati, OH 45224

(513) 906-4899

Horario

  • Mon–Fri
    8:30 a. m. - 5:30 p. m.
  • Sábado
    8 a. m. - 5:30 p. m.
  • Domingo
    9 a. m. - 3 p. m.

Servicios en esta ubicación:

Contáctanos

(513) 906-4899

1100 W North Bend Rd
Cincinnati, OH 45224

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8:30 a. m. - 5:30 p. m.
  • Sábado
    8 a. m. - 5:30 p. m.
  • Domingo
    9 a. m. - 3 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Gerrit V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHONDA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIA M. 
Clasificación:
5.0

Easy and efficient. Online registration made all the difference.

Albert B. 
Clasificación:
5.0

The man who helped us get set up was so kind, just what we needed on a stressful day! ¡Gracias!

Olivia C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mychael H. 
Clasificación:
2.0

The guy at the location tried to be helpful, but the reservation call center was horrible and reserved a truck for me that wasn't actually there. When I called back they did nothing to try and help me. Horrible customer service.

Gloria P. 
Clasificación:
1.0

I still have NOT RECEIVED a final invoice and they took CELL PHONE PHOTOS of my DRIVERS LICENCE and CREDIT CARD. I have called and talked to representatives 2 times and sent messages 4 times with NO REPLIES. I HAVE notified my local police department, bank and lawyer about the entire issue. A reply would be nice...郎

mike L. 
Clasificación:
5.0

It was great

Myron K. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHIRLEY W. 
Clasificación:
4.0

El cliente no dejó un comentario.

jeanne P. 
Clasificación:
5.0

Thanks guys!

Jeffery K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittney B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stacey L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Davonda H. 
Clasificación:
3.0

El cliente no dejó un comentario.

MAURICE J. 
Clasificación:
5.0

Nothing.

Thomas M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cynthia S. 
Clasificación:
1.0

Get the right information from people instead of using someone else's information

donald C. 
Clasificación:
5.0

Courteous,very nice and helpful they get you in and out and on your way, and answer any concerns or questions you have.

Christina W. 
Clasificación:
5.0

El cliente no dejó un comentario.

brittney B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelly R. 
Clasificación:
1.0

I never received my dolly. I keep calling and cannot reach a representative about refunding me. There were no clear instructions on how to activate my storage unit. Which made me have to keep the truck an extra day. The experience was horrible and I am extremely dissatisfied.

Kayla I. 
Clasificación:
5.0

Employees there were very pleasant and helpful but it would be nice to receipt for exactly what the cost was at the very end thank you again for your pleasant services

STEVE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

brittney B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward S. 
Clasificación:
3.0

El cliente no dejó un comentario.

beverly E. 
Clasificación:
2.0

I do not like that I paid when I picked up and when I went to drop it off I had to take pictures, have a correct mileage, etc. The guy did not tell me any of this information. So wen I dropped it off I had already put the keys in the box. So I had to guess at all the questions. Also, 2 weeks after my rental I got charged an additional 33.00 and where did that charge come from. Ridiculous and when you call you cannot get anyone.

Heather W. 
Clasificación:
2.0

Guys were cool. Helpful. Trailer looked like it took a slow trip thru hell after living a very seedy life.

Joe H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
5.0

El cliente no dejó un comentario.

bernard A. 
Clasificación:
5.0

Nada

cheryl M. 
Clasificación:
5.0

Nada

cheryl M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelvin D. 
Clasificación:
1.0

The location did not have the truck I reserved and had to give me a smaller truck

Tom C. 
Clasificación:
2.0

Tire pressure light was on. There was a rag or something stuck under the rear passenger tire.

Keith C. 
Clasificación:
5.0

The gentleman who checked the truck out to me was very friendly and helpful.

Joseph L. 
Clasificación:
4.0

Thanks for your timely manner

TERRIA G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kristi F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Philip K. 
Clasificación:
5.0

Nothing at the moment. The staff was courtesy and friendly.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keisha K. 
Clasificación:
5.0

I did not get my final bill

CYNTHIA C. 
Clasificación:
1.0

The young man had went into my husband banking account and stole an additional 40.00 which bank charge 4.00 fee we have already paid for the truck we paid total of use 70.80 not to mention we only had the truck for 1 hour and only went 12 MLS I only received the receipt for the 70.80 however there's an additional charge to my account from uhaul for the 44.00 we won't our refund back immediately

Lisa G. 
Clasificación:
2.0

In the past when I've rented from uhaul the truck was up front waiting for me I've never been given the key and then told to go walk around the parking lot and find the number on the truck and when I do find it its the last one parked up in the bushes.

sherrie M. 
Clasificación:
5.0

Nothing...no issues here!

Gloria S. 
Clasificación:
1.0

El cliente no dejó un comentario.

PHYLICIA A. 
Clasificación:
5.0

Staff was very friendly and helpful. Check in and check out was really quick and easy!

Corinne P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Marisa R. 
Clasificación:
2.0

Need better locations also when someone reserves a truck or whatever it should be because you have it available. Needs to be a better system for that. Had to upgrade to a 20 ft instead of the original 15 ft we "reserved" was not happy with that. Customer service could be more helpful..

LARRY J. 
Clasificación:
5.0

Very pleasant

CARA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARLENE G. 
Clasificación:
5.0

It was quick, fast and easy to get in complete the paperwork and get out!!!

H SHAREEF S. 
Clasificación:
5.0

The location was outstanding. The reps went above and beyond to get me in and out and process my rental each of the four times. If I ran into a snafu, they would often mediate with the customer support. After hours, if was worth the long wait to actually talk to a real person through the support line. The app has several flaws and timed out every time, except for the last time.

KIM P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MERCEDES C. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTINE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERYL J. 
Clasificación:
5.0

Extraordinario servicio al cliente

BRANDY M. 
Clasificación:
5.0

It was a very good experience, overall. I would use Mid Town Tire again.

MONICA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Natalie J. 
Clasificación:
5.0

Great overall service...many thanks again!!!!!!

NEIL S. 
Clasificación:
1.0

El cliente no dejó un comentario.

HAGI N. 
Clasificación:
5.0

Good.

Jose V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHON B. 
Clasificación:
4.0

El cliente no dejó un comentario.

TIFFANY H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Regis S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHELSEA H. 
Clasificación:
1.0

Shop opened at 9 but attendant wasn't there until 9:40. Truck reeked of cigarettes in the cabin and gas in cargo area.

stephen R. 
Clasificación:
1.0

Terrible cigarette smoke in cab had to have windows down even though it was 37degrees. Bed was not clean lots of broken pieces of wood with nails in them. I filled tank above level as when I left yet was charged for gas!!! VERY LIMITED PARKING, DRIVEWAY FULL OF DEBRIS..

LEO P. 
Clasificación:
5.0

Great customer service was in and out

AMBER J. 
Clasificación:
5.0

They were all friendly and got straight to the point. I appreciate their professionalism.

LAILA H. 
Clasificación:
5.0

I will surely go back to this spot. Good people.

PATRICK C. 
Clasificación:
5.0

It was very very unprofessional I had to wait hours for my U-Haul I was scheduled for a certain time didn't receive it till hours later while it was sitting there and the gentleman who was supposed to give me the U-Haul was too busy outside talking to a female getting tires off a truck it was very inconvenient for me and my family I would not recommend this U-Haul location to anyone

DEBORAH F. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROBERT G. 
Clasificación:
5.0

Great service 👏

YVONNE P. 
Clasificación:
1.0

It was cramped and dirty. Attendant did not see our reservations and gave it to some one else. Then have us a truck reserved for someone else who had not yet arrived We were told by Sharonville office it would cost $1,000 to drop off truck there instead of original site! It was a long and unpleasant day .

HERMAN K. 
Clasificación:
1.0

The lady she explained everything terribly ended up charging us 101 dollars for 31 miles I told her I will be going 60 miles and she said we would be getting money back so we get back something was wrong with the meter after 31 miles of driving it went up some how and she said she would have to charge us 9.50 because we filled it up past the line we got it we was thinking it was bull but we just wanted to be done so she minus the 9.50 from the 20 we should've got back for not going the whole 60 miles so then she came up with some more bull why we don't get anything back we just left never going back there again recommend everyone stay away from this location

ARON M. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

greg W. 
Clasificación:
1.0

Your gas gauge is not very responsive. I stopped filling as soon as I saw the gauge start to move and it moved another 1/8 tank after I stopped fueling. Not happy about giving you all an 1/8th tank when I'm struggling to make ends meet. Gas is 3.15 per gallon. It would be awesome if you could refund me that back somehow.

Christopher H. 
Clasificación:
3.0

Location need to be clean and well maintained.

Bhaskar P. 
Clasificación:
5.0

Good service

ANEIDRA H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Roger S. 
Clasificación:
5.0

Things went very smoothly! The staff was friendly and helpful!

Dustin B. 
Clasificación:
5.0

Everything WAS GREAT. The lady at the desk explained everything. She was very courteous and helpful.

JULIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMER S. 
Clasificación:
4.0

Nothing. Had no issues..

JACINTA A. 
Clasificación:
1.0

I booked online for 4 hours via the 24/7 hour pickup that Uhaul promotes. However, when I woke up to get the truck at 7am, I got an alert saying I couldn't pick it up at 7am, I had to wait until the location opened at 8am - so my 4 hour rental was now down to 3 hours. When I arrived at the location they took their good old time getting me logged into the system, so by the time I actually got my truck, it was 8:30 and I could only have the truck for 2.5 hours now. The reason the timing sucked is ALSO because the location told me they couldn't loan me the truck unless I promised I'd have it back by 11am, because the online reservation system books rentals back-to-back. Which is normally fine, but given I was TOLD online I could pick-up the truck at 7am, but that morning told I couldn't pick it up at the scheduled time, that was a HUGE problem. The location told me it'd charge me a $50 fee if it was late. All of this just sucks. I rented a truck for FOUR hours, not 2.5 hours and I was treated as though I was inconveniencing everyone because I rented online and used the 24/7 hour service. If the location doesn't OFFER the 24/7 servicing, DON'T offer it online. It screwed up the entire day and we got half-moved (this after the movers already failed to show up during the original moving day {not UHaul's fault}). This is a dumb service and didn't save me any time or heartache.

ASHLEY K. 
Clasificación:
3.0

Maybe a different entrance than going through the tire shop. Custer service was excellent!

BARBARA H. 
Clasificación:
3.0

El cliente no dejó un comentario.

PATRICK S. 
Clasificación:
4.0

Let us know if truck won't b at location

ANTHONY H. 
Clasificación:
5.0

Very nice service. Equipment was clean and customer service was great. Would definitely recommend to a friend!

Monty B. 
Clasificación:
4.0

The lady that check us in was very polite, informative and nice. We need more people like her

HILDA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAURICE W. 
Clasificación:
3.0

El cliente no dejó un comentario.

MITCHELL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERNICE T. 
Clasificación:
4.0

El cliente no dejó un comentario.

TONY H. 
Clasificación:
3.0

El cliente no dejó un comentario.

MATTHEW T. 
No se han enviado comentarios para esta ubicación.

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