Have this system actually work! I uploaded my pictures and absolutely NOTHING are shown!! What scam is thisCody T.
Customer Reviews for Midgard Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The representatives were amazing, but our truck had a check engine light on and when braking the large truck pulled to the right. Luckily it was a close move, otherwise we would've had to cancel our move/movers. The braking issue almost caused an accident- unsafe with a full truckDIANNE C.
Staff is friendly polite and helpful!Onsbey P.
Customer did not leave a comment.Angela F.
Customer did not leave a comment.kenneth D.
The customer service and location was amazing. THE TRUCK HOWEVER WAS NOT. the check engine lihhf was on and the ac blows out hot air.Artavia M.
Customer did not leave a comment.Cathy C.
I was charged for gas when I returned it full. They just tried to find a way to keep the money that they actually owed me. I will be disputing that chargeshaquola G.
Excellent customer service. Wonderful staff that was helpful and professional. This will be my GO-TO location for uhaul rentals in future!David F.
Easiest process and very satisfiedTerry S.
More parking options for large truck returnsAaron W.
Customer did not leave a comment.Teresa M.
Customer did not leave a comment.Dashaun G.
Had a great experience from start to finish. Great staff.VINCENT H.
Customer did not leave a comment.Soneniranh J.
Cannot imagine improving anything with convenient & excellent service. Will definitely highly recommend to friends.Peele S.
Customer did not leave a comment.Daniel R.
at 5pm on Saturday I called to add another day for use of van, the agent which answered advised me to call back @5:30 pm which I did call back twice no answer; not koolLarry J.
The employees who originally assisted me were friendly and professional. Due to our daily driver being out of commission, we ended up needing to extend the rental another 5 days, each day paying separately. After 6 days, I had an issue with my bank card, and it could not be charged. The employees I spoke with about the issue again were professional and understanding. On the 8th day however, seemingly out of nowhere, I started receiving harassing, unprofessional and threatening text messages from a different number than the one I had been communicating with. Even after I had already spoken with the OTHER (professional, understanding employee), and informed them that I would be returning the vehicle that same day, this OTHER individual threatened to report the vehicle stolen to law enforcement! They texted me, and I quote: "Well no response, now stolen done." I replied, "I did respond," (as I had already spoken with the ORIGINAL employee as stated above)...the response from the rude employee (assumingly a supervisor) was, "Not to me," and "get returned ASAP." I then sent screen shots of my conversation with the other employee, and the "rude individual" backed off a bit... but was still "short" answering "Thnx," etc....HOW UNPROFESSIONAL! They even said "I'll call deputy and put hold on stolen." WOW! To continue with the threat of calling the cops after I was literally on my way with the vehicle??? Better business bureau here I come! And to top it off.... just because I dropped the van off at 6:16 pm (which had been "okayed" already, as they close at 6), they had the nerve to charge me for a whole other day!!!! After threatening that the police would be called the day before!!! Now they want to chargee another $300+??? I DONT THINK SO!!! Working on my "unfair and deceptive trade practice" complaint for the court immediately following my other formal complaint filings! Its unfortunate that the two employees I WAS working with have to work under a supervisor like that... who for some reason believes they own Uhaul themselves... the individual sure doesn't seem to understand that having their job is a privilege.... and I intend to remind them of that!Jeromy E.
Scott and Staff . Thank you for your customer service .Carla W.
Customer did not leave a comment.BRAD F.
Customer did not leave a comment.DAPHINE L.
The only negative thing I would have to say is that the van smelled horribly of cigarettes. Perhaps offer non-smoking options because it gave me a headache. Other than that the location and ease of pickup was amazing.Jane O.
Uhaul prices are outrageous. They advertise one give a different price when reserving which is acceptable with taxes and other charges. The price then doubles from the reservation price at time of pickup. These charges should be shown before pickup.Carey F.
I love the ease of getting in and getting out.Everett L.
Customer did not leave a comment.Tyler N.
Customer did not leave a comment.Yolanda J.
Customer did not leave a comment.Karen S.
Customer did not leave a comment.Lawanda W.
Customer did not leave a comment.Carmelia J.
Keep doing what you doAnna R.
Make sure steering/alignment in trucks are setChristopher S.
The only issue, but wasn't really an issue is the vehicles you rent should really be updated. Manual roll down windows, locks, no screen to us a GPS. It was very uncomfortable and we had to travel to handle my daughters move.Laura C.
Customer did not leave a comment.Jerry M.
Customer did not leave a comment.LaQuita D.
Customer did not leave a comment.Eddie M.
Customer did not leave a comment.Rudolph S.
Customer did not leave a comment.Fritzroy F.
Customer did not leave a comment.Srinivasa roa D.
Manager was extremely helpful and knowledgeableAnthony M.
Customer did not leave a comment.John P.
It was a pleasure doing business with this location.Felice J.
Great service from Laura!Gregory S.
Very nice and helpfulSteven W.
All was goodJorge H.
Customer did not leave a comment.Sanghyun K.
Customer did not leave a comment.FRANCINE A.
I didn't have to interact with anybody at this location. I just drop the trailer off and utilize the app. Once again, I hate using the app would rather deal with the individual when dropping stuff off. Technology is stupid and I cannot wait for it to just go away.William S.
Customer did not leave a comment.DAMALENDUE E.
Customer did not leave a comment.Kenneth F.
Uhaul needs to give the lady who works there a raise. She was kind and just a joy to be around.NAKEISHA H.
Customer did not leave a comment.Dan B.
Great experienceBilly B.
Customer did not leave a comment.Wayne S.
Customer did not leave a comment.Angela D.
Easy return, employee was awesome.Eric E.
Customer did not leave a comment.Barbara B.
This store is very friendly, and every time I use it, my mood improves.Seyoung A.
Customer did not leave a comment.Christine H.
Excellent service! Laura is awesome!Raj R.
Customer did not leave a comment.SANDRA B.
Customer did not leave a comment.Benita M.
Truck was older, over 100k miles.Bonnie F.
Customer did not leave a comment.Ricardo P.
Not enough parking area for the customers. The staff is very professional and respectful.REGINALD R.
Customer did not leave a comment.Devante H.
The lady was rude and incompetent.Patrick W.
Laura, Matthew, and Tyler are very excellent ppl. The Area Field Manager Harold is the best too!Paul C.
Customer did not leave a comment.Stephanie B.
Customer did not leave a comment.KENNETH F.
Customer did not leave a comment.latricia B.
Customer did not leave a comment.Samone F.
Customer service was awesomeKathi J.
Customer did not leave a comment.Christopher S.
The office was closed despite me being there during office hours. A gentleman came out after about 15 minutes of me walking around and told me the office was closed today. I told him I was returning the trailer, after which he did not speak another word to me as he inspect the equipment, then left. I asked if I was all done and he gave me a thumbs up.Lemuel R.
Customer did not leave a comment.Rudolph L.
Very over priceTammie R.
Customer did not leave a comment.GREGORYLYNN D.
The lady that assisted me was very professional and nice. The process was quick I was in and out in about 10 minutes.Natalie L.
That was to expensive for my trip. The prices need to be lowerKendrik D.
Customer did not leave a comment.Sean M.
I ordered a 4 wheel dolly but they didn't have it.Seyoung A.
I am still waiting on a statement outlining my expenditureChristopher L.
Customer did not leave a comment.Tyshaun J.
Do better inspections and test drives after each returnRobert F.
Customer did not leave a comment.Lequan T.
Very small. Few places to park bigger trucks.Monique C.
The Representative Matthew was very rude and disrespectful â€¦ He gave false information then called me a liar that my face â€¦ Ne his actions does not reflect the company of in a whole but his actions really made me look at the company as racistAvis P.
No issues encountered during drop off.Lauren H.
Uhaul was super cleanâ€¦ Customer Service Representative was well versed in policies and answered all my questions. Would definitely recommend you use this location to get your next UHaul.Matthew M.
Customer did not leave a comment.Terrence B.
Customer did not leave a comment.Eddy D.
Customer did not leave a comment.KENNETH B.
Excellent customer service. Both Uhaul employees at the midland site were helpful and got me in and out quickly.Richard B.
Nice placeDaniel J.
Very friendly, efficient service.Stephen Z.
Radio didn't work.FREDERICK S.
Customer did not leave a comment.Tom K.
Keep it uptoby E.