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Comentarios de los clientes para Midgard Self Storage
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Testimonios de clientes recientes de Midgard Self Storage
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I requested a furniture dolly but was provided a utility dolly which was useless for my needs. Then discovered that the truck box leaked and my bed mattress was wet when we unloaded. There was no obvious damage to the truck box that would have alerted me to this beforehand.
Please re-check what UHaul recommends for car trailer towing. We rented a car trailer for a 1968 Ford LTD / Galaxie and while technically the car fit the trailer, it barely fit, rear tires had maybe 3 inches from not fitting the trailer. We tried to get a larger trailer and UHaul's computer system wouldn't allow it. We made it home, but that was the only frustration.
Everything was amazing. There was ample equipment, the truck was more than adequate, and the manager at this location was available, knowledgeable, and super friendly!
Following the advice of the store clerk, i created an account on the uhaul mobile app. After creating the account, I was unable to see the order i had, moments earlier, completed in store. This particular reservation/order was for 24/7 pickup/drop off. It was very convoluted and frustrating trying to check out my truck in the middle of the night with an app that didn't seem to find my order. Finally, i signed out of the app and clicked a link i found in one of several emails i received from uhaul.com. This link finally took me to the correct location. I had the same experience at check-in, only because i didn't realize what i had done to fix the problem the first time around. The reservation had my email address, but the app was unable to find it when logged in with the same email address.
The truck was 20 feet. It was a new truck (under 9,000 miles). In my opinion, the truck did not handle easily on the road.
the van i rented was very clean and a smooth ride. it was perfect for what i needed to accomplish. staff at the glendale location was very friendly and helpful
Great customer service - would highly recommend them!
Better driveway marking for drop off.
Couldn't use the after hours check in since location sharing wouldn't work; but a phone call the next morning worked quickly and easily without the expected convenience fee. Thank you!
I was charged $25 cleaning fee. The cab was covered in dog hair from previous rental and the cargo area was left clean. I would not recommend this place. This is the only time I have ever been charged any fee in all of my uhaul rentals.
The staff is always so nice and friendly especially Dave and Karah...I appreciate and they are very helpful
Under new ownership was great!!! Previous ownership was pettiful, crooks!!!
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