Both locations were great. Friendly and professional.DAVID C.
Customer Reviews for Midgard Self Storage Mall Dr
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.William T.
El cliente no dejó un comentario.MADELINE J.
Brandy was friendly and helpful and she had a smile on her face . Thanks BrandyWILLIAM P.
Nothing as far as I'm concernedRICKY G.
El cliente no dejó un comentario.Miranda D.
Drivers side door was hard to open. Truck looked like damage was improperly repaired. Employee was very nice and polite.FELICIA D.
El cliente no dejó un comentario.Oscar M.
El cliente no dejó un comentario.JUDITH N.
El cliente no dejó un comentario.EARNIE C.
El cliente no dejó un comentario.Amelia E.
El cliente no dejó un comentario.Craig F.
Pick and drop off the were very easy. Staff was helpful. I will use them again !MARY W.
Would definitely recommend to anyoneChristopher C.
El cliente no dejó un comentario.Janice B.
El cliente no dejó un comentario.NICHOLE T.
El cliente no dejó un comentario.UHLAND R.
The Young lady who checked me in provided exceptional service and this was on a Sunday Afternoon!KURT W.
El cliente no dejó un comentario.Rhonda P.
El cliente no dejó un comentario.Andrea A.
El cliente no dejó un comentario.Karen E.
El cliente no dejó un comentario.ROBERT C.
Can I get a receipt ?Erik B.
If I need to use UHaul again, I would us this place to rent. The service is excellent. The people are very helpful and friendly.DEBORAH J.
The manager of Midgard on Mall Drive was very professional and personable, and made the experience very welcoming. Much appreciated.ERIC S.
El cliente no dejó un comentario.TAMMY B.
El cliente no dejó un comentario.Darryl N.
El cliente no dejó un comentario.Mark T.
El cliente no dejó un comentario.Amy J.
El cliente no dejó un comentario.Britton W.
Very helpfulPERCY T.
El cliente no dejó un comentario.ALBERT V.
El cliente no dejó un comentario.WILLIAM B.
The location itself and everyone at Midgard Storage was an absolute JOY to work with. However, your own website/process (uhaul.com) is beyond horrendous. This entire process was fraught with nothing but issues. I've used Uhaul for years but am seriously reconsidering ever using your services again after all the issues I had with you guys the past two days. From making the reservation online to checking the truck back in, I spent over 3hrs on hold over the phone with customer service reps and have had to speak with 3 or 4 different live chat agents to ensure things were properly handled. Truly terrible service on Uhauls behalf... I highly recommend Midgard storage for all your storage needs however as their representatives are wonderful!!Jessica T.
El cliente no dejó un comentario.Michael O.
El cliente no dejó un comentario.MARK W.
Brakes need check, power steering needs checkLINDA M.
Professional and good customer service. No problems. Thanks.ALAN B.
Nothing to improveDavid T.
El cliente no dejó un comentario.Paul B.
Great serviceMichael R.
Definitely poor customer service they did not have the U-Haul truck that we requested the lady that I spoke to on the phone whenever I got there was extremely rude and not willing to accommodate our needs. Would not recommend this location for U-Haul pick up to anyoneAngela H.
I wish people would not smoke in the vehicles I'm a non smoker and the odor and nicotine residue is not good Other than that. Staff was great. Truck was fineMichael C.
El cliente no dejó un comentario.John D.
Midgard Self Storage was an excellent choice for our U Haul Moving experience. Moving is never an easy task but your services made it a lot easier. We will definitely call again if we are ever in need.EDWARD C.
The Application/ On-line service is horrible. I never could get logged in and the phone representative was absolutely useless. If I never use your on-line service again, it will be to soon.Chris W.
In Florence Alabama Midguard Storage and the employees they have are always helpful and very professional.. excellent service.JUDITH N.
El cliente no dejó un comentario.AMANDA V.
trailer had brake lights and blinkers but no running lights or tail lights.RICHARD M.
Nothing-- all was good. The attendant was super!CECIL L.
Did not provide blankets or dolly I had reserved online. Truck was returned while I was at the counter waiting for it, so the truck was not cleaned between customers. Air conditioning did not work in the truck.Laura L.
El cliente no dejó un comentario.Laura L.
Clean the inside of the cab. Also had a flat tire and another tire was bald.. Ean and maintain the vehicle.LEE F.
Frank was awesome. Happiest i have ever been with a uhaul rental.CATHRYN K.
I feel that everything is great. No changes need to be made.Edward H.
El cliente no dejó un comentario.Calvin N.
El cliente no dejó un comentario.Jeffery K.
El cliente no dejó un comentario.Samantha S.
Very good truck and service.Jeff M.
El cliente no dejó un comentario.Beau L.
your online drop off is slow and has too many steps. It took us almost 15 minutes to get connected, get a verification code sent, load pics, etc. And we have a smartphone and are techno savvy.SCOTT B.
El cliente no dejó un comentario.Carol M.
El cliente no dejó un comentario.Daniel C.
Picked up with half tank of fuel brought back with 3/4 tank. Charged we for 6 addtinal mile and accused me of stilling blankets.mark B.
El cliente no dejó un comentario.Lisa A.
El cliente no dejó un comentario.Pamela T.
El cliente no dejó un comentario.Joel M.
El cliente no dejó un comentario.Jeremy P.
the service was real good but the truck was messed up the lights had a short in themISAIAH N.
El cliente no dejó un comentario.William I.
excellent customer service at this locationPatricia K.
Frank and his team should train UHaul reps. They're terrific! Good experience all around. Professional. Courteous. Accommodating. I'll be renting from Frank at Midgard exclusively. Thanks Frank.Robert G.
Staff was Very polite and helpful , Great experience, please let your Staff at this office know they are appreciated, Thanks to each one of you,??Steven B.
Everything was great. The staff was great to work withBryan M.
It was all good thanxRandy C.
Great guys and good service. Truck was like new. They always will have my business!Jerry H.
Caden and Frank was GREAT!!! Very helpful!Candace H.
This is literally the best experience I've had with the U-Haul moving company ever.Rebecca M.
El cliente no dejó un comentario.Samuel A.
El cliente no dejó un comentario.Rodreggus P.
El cliente no dejó un comentario.Monie W.
I've depended on UHaul for years and have been to dozens of locations here and there, Frank and the staff at Midgard are the best I've ever encountered. Professional, polite, courteous, and efficient. Thank you, Frank.Robert G.
Offer a clean vehicleHoward S.
El cliente no dejó un comentario.Jameka P.
El cliente no dejó un comentario.David D.
Thank you for allowing an earlier pick up time. Very friendly and helpful.mark S.
Very helpful, I'll definitely use them again. Thank you ??JUDITH JEFFREY N.
El cliente no dejó un comentario.Austin T.
El cliente no dejó un comentario.Matthew O.
El cliente no dejó un comentario.FRED T.
El cliente no dejó un comentario.Sam L.
El cliente no dejó un comentario.Christopher L.
The lady that waited on me was so awesome! I had twisted my knee moving and she hooked up the trailer and we checked my lights. All was good. She also helped me after I turned it in. Thank goodness for Midgard storage!Melisa B.
Make sure moving day is sunny and warm!????Russell W.
El cliente no dejó un comentario.Angie S.
Very friendly. Great service. Don't change anything.Billy K.
This location is awesome and the man running it is very nice and helpful. I would use and recommend this location to anyone.Mitchell L.