Customer Reviews for Mid City Storage
(Distribuidor de U-Haul del vecindario)

976 comentarios

3217 Harney St   Omaha, NE 68131

(402) 345-0399

Horarios de la ubicación

  • Lunes:
    10 a. m. - 5  p. m.
  • Martes:
    10 a. m. - 1 p. m. / 2 p. m. - 6 p. m.
  • Miércoles:
    10 a. m. - 5  p. m.
  • Jueves:
    10 a. m. - 6  p. m.
  • Viernes:
    10 a. m. - 5  p. m.
  • Sábado:
    9 a. m. - 2  p. m.
  • Domingo:
    9 a. m. - 1  p. m.

Servicios en esta ubicación:

Contáctanos

(402) 345-0399

3217 Harney St
Omaha, NE 68131

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes:
    10 a. m. - 5  p. m.
  • Martes:
    10 a. m. - 1 p. m. / 2 p. m. - 6 p. m.
  • Miércoles:
    10 a. m. - 5  p. m.
  • Jueves:
    10 a. m. - 6  p. m.
  • Viernes:
    10 a. m. - 5  p. m.
  • Sábado:
    9 a. m. - 2  p. m.
  • Domingo:
    9 a. m. - 1  p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

This woman who rented me the truck overcharged me.she said it was $40 but then said I had to add coverage which brought it to around $79.00.I was an hour late and she charged me for another day.I attempted to go inside to discuss it with her but she jumped in front of the door and fought with me with the door not allowing me to open it.she screamed inside for her boyfriend to call 911 and said I was attacking her. I would like to be partially refunded if possible for the extra amount I was charged. Or at least for the second day. Her behavior was very rude and unprofessional I tried reasoning with her but as soon as she came out the door she was very rude.

Stephen N. 
Clasificación:
2.0

The lady who helped me was very nice. The truck was ready and was quick and easy to rent. However, the location doesn't stock packing and loading equipment like blankets and dollys, so she sent me to another location. I would have preferred that the website would direct me to a full service location.

David F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MKathryn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry B. 
Clasificación:
4.0

The staff was excellent

Heather M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tonia S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Douglas Y. 
Clasificación:
1.0

El cliente no dejó un comentario.

Lisa J. 
Clasificación:
5.0

Great service and excellent customer support!

Palanisamy N. 
Clasificación:
5.0

You guys help me out a lot awesome work feedback if I needed it you guys was right there on time thank you so much I will give you guys an extra extra thumbs up

CLAUDETTE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yongqin L. 
Clasificación:
4.0

Provide ramps for the 10X10 trucks

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cristal M. 
Clasificación:
5.0

Weekend access hours were not the most convenient. Extending Saturday hours would have helped me many occasions.

brenden f.  |  Overall Experience 
Clasificación:
5.0

Your return phone app sucked. In particular the time allowed to enter the tempoary number so you can change your password if you forgot it like I did. I tried 3 or 4 times before I became frustrated with it and just figured I would pay the extra fee before I became really pissed, Other than that it was a great experence.

allen V. 
Clasificación:
5.0

Great customer service!

Derek C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven C. 
Clasificación:
5.0

They were great! Super friendly, quick transaction, and the gentleman and my fiance had an enjoyable conversation about the Fletch movies while I was dealing with the business. ¡Gracias!

Kristen B. 
Clasificación:
5.0

Great storage facility! The staff is friendly and helpful.

Emily R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

AE H. 
Clasificación:
4.0

El cliente no dejó un comentario.

CAITLIN O. 
Clasificación:
4.0

The utility dolley wheels were covered in clumps of dried mud.

KEVIN E. 
Clasificación:
5.0

Have used them off and on 4 years. Always friendly and helpful!

John W.  |  Overall Experience 
Clasificación:
5.0

Please be prepared to take walk-ins. You never know if a customer has an emergency. However, the gal who work on this day was very polite to us. Because of her we will come back.

JOSE G. 
Clasificación:
3.0

The woman who helped me at the location was fantastic. She was having trouble with another vehicle for another customer but she checked me in while simultaneously handling that problem. Very professional.

Spike B. 
Clasificación:
5.0

The service was great. The customer service helped tremendously.

DENISE K. 
Clasificación:
5.0

The whole process went really well.

Bradley S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MEGHAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriel G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Keith H. 
Clasificación:
4.0

Truck needed new wipers, poor visibility in the rain. No cruise control, which would have been helpful.

BRIAN H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott M. 
Clasificación:
5.0

The storage unit worked perfectly for my moving needs. Facility was clean and safe. Payments were easy. I would recommend storage facility.

Dale A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT P. 
Clasificación:
5.0

I have a storage unit. My truck was ready. I had no problems. I need to clean out a few items from my storage unit.

DALE A. 
Clasificación:
5.0

Just discovered this location near me. Privately owned/operated and great customer service. Only bummer.... I'd love to get a climate controlled 10x10 or 10x15 storage unit for my business use of storing furniture demos. Currently, they had none available. I will, for sure, call periodically and check for availability!

Gena D. 
Clasificación:
1.0

Truck needs maintenance, I wasn't told about the 160$ hold on my card and she wrote the wrong miles so ima get charged extra poor business strategy milking extra Monet out of ur customers

SOPHIA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kendra A. 
Clasificación:
3.0

El cliente no dejó un comentario.

LEEZA W. 
Clasificación:
5.0

The woman working the front desk was extremely helpful!

Jeff B. 
Clasificación:
5.0

The trailer door was very hard to open until it was about an inch open then it was easy. FYI

PAMELA J O. 
Clasificación:
5.0

El cliente no dejó un comentario.

chris M. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARIAH T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL G. 
Clasificación:
5.0

Your internet fucking sucked! I couldn't get the location to work even after following dropping off the uhaul and has now cost me more because your shit doesn't work!

Christina H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff H. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES R C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN G. 
Clasificación:
5.0

Taye, the young man at the counter, was outstanding in every way. I had never rented a truck before, and he was very patient, knowledgeable, professional, and understanding, You are fortunate to have him, and my high rating is due entirely to my experience with him.

Kathy K. 
Clasificación:
5.0

You're great!

LENETTE H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Hayes B. 
Clasificación:
3.0

Not make me drive halfway across town to pick up truck then try to charge me for extra miles.

William B. 
Clasificación:
2.0

Location was fine. Online reservation was amended with little communication. Pick up location was clear, but it was not clear that the reservation had been changed from one way to round trip. This caused us significant inconvenience.

JESSE E. 
Clasificación:
5.0

24 hour access would be ideal - otherwise, great rental experience

Gregory V.  |  Overall Experience 
Clasificación:
1.0

Your online app for automated pick up didn't work. I arrived at my scheduled time of 8:30 am, couldn't get the keys and this location doesn't open until 10:00 am. After waiting 90 minutes and talking with the employee he even told me the online app to get the keys often doesn't work.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

london M. 
Clasificación:
5.0

Easy location to find, very close. The person who helped me was friendly, professional, and did an awesome job checking me in quickly and thoroughly!

Thomas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
4.0

Don't release equipment if faulty regarding turning signals. Testing would allow repairs done or a substitute offered.

TROY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brandon A. 
Clasificación:
5.0

The clerk was helpful and friendly, very informative.

Patrick B. 
Clasificación:
5.0

The staff were always friendly and helpful! This was a great spot for us and easy to access! ¡Gracias!

Carol R.  |  Overall Experience 
Clasificación:
3.0

The person who was working the desk was not very helpful initially. We needed a ball and had to drive to Council Bluffs to get it. Plus this is not where we wanted to get the trailer. We wanted to get it in Council Bluffs but a previous customer returned it to the wrong place. And they didn't have the right sized trailer for us either so we were upgraded to a larger trailer for free. But it was a huge hassle. I don't understand why what we reserved wasn't in the place we wanted to pick it up from? I mean isn't that the whole point of making a reservation 2 months in advance? Unnecessarily stressful and a HUGE pain. Would not recommend!

Kelly S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Frances H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Heath C. 
Clasificación:
3.0

Cleaner truck

Matt T. 
Clasificación:
5.0

Bre is fantastic! Give her a raise!

Austin B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris A. 
Clasificación:
5.0

Briann was very helpful and accommodating. Nice, clean transaction. I will be putting in some good words in our next neighborhood newsletter.

JAMES T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sharon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDRE M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Orlynn O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis David I. 
Clasificación:
5.0

You had wrong Drop-off location

DONALD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

sarah D. 
Clasificación:
3.0

El cliente no dejó un comentario.

GARY S. 
Clasificación:
4.0

Clearer parking directions and instructions on where to leave the truck. Backing in with the big ledge behind is a little scary.

Alexander L. 
Clasificación:
5.0

I would have liked a furniture dolly, but this was unavailable for rental even though it was on my order.

COLTON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim L. 
Clasificación:
1.0

Our truck was supposed to be ready to go at 7:30 am 5/17/21. We rented a 26" truck for a 1 way move to New Berlin, Wisc. from Bellevue Ne. The truck was not at the designated pick-up location and we had to get one in Omaha Ne. at 10:00 am. This created a domino effect that impacted the movers and hotel reservation. We were never contacted by U-Haul to tell us there was no truck available at the pick-up location. Absolutely a terrible way to run a business. I do not recommend using U-Haul for their moving needs.

Kenneth A. 
Clasificación:
5.0

This facility worked perfectly for me. The staff was always helpful and able to answer any questions that I had.Great location. ¡Gracias!

charles m.  |  Overall Experience 
Clasificación:
5.0

Staff was very friendly

Shaun S. 
Clasificación:
5.0

Briann was extremely courteous and helpful in assisting us with our rental from check out to check in. The cost of the rental was a tremendous value. We will enthusiastically refer you to our friends who might need your services.

MICHAEL EDWARD W. 
Clasificación:
5.0

Very friendly staff and efficient service. Valued my time. I would rent from here again.

FRANK L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONSTANCE R. 
Clasificación:
2.0

El cliente no dejó un comentario.

SANDY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
5.0

Employee working was a knowledgeable and very helpful young man.

Christopher M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shiloh R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alexander H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW H. 
Clasificación:
5.0

Customer service rep was very polite and helped us move our trailer in the snow!

Daisy S. 
Clasificación:
2.0

The tires on the truck were bald and the office attendant was not helpful with rental questions.

Hannah L. 
Clasificación:
5.0

This was a great storage unit. There's always somebody there when the place is open. That is always a bonus. The people are always nice friendly and I like that the place is clean. I felt my stuff was safe I also felt that it was going to be kept clean. The only downside to this place is I think that they should have longer hours for a graveyard shift. I live in Texas and unfortunately coming back to Nebraska to try to grab my stuff with a little tough. But other than that the place is great if I ever needed another place in Nebraska I would definitely use this place again.

Roy W.  |  Overall Experience 
Clasificación:
3.0

The customer service representative could have been a little more helpful than they were. There was some things I didn't understand about the drop off and the mileage, I think they could've been a little more friendly and helpful.

DEBORAH R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colton K. 
Clasificación:
5.0

I would recommend highly this was a much better experience than I had expected.

Michael P. 
Clasificación:
5.0

Thank you for the excellent customer service. Very friendly staff.

Carla M.  |  Overall Experience 
Clasificación:
5.0

Always professional.

Ali k.  |  Overall Experience 
Clasificación:
4.0

Overall good but wish your Sunday hours had been extended for Chreighton move-in.

Bruce S.  |  Overall Experience 
Clasificación:
5.0

Worried about trying to rent a unit for my college aged son when I didn't live in Omaha. It was very smooth process - prompt, courteous, communication! Unit was clean, well lit and secure!

Cyndie W.  |  Overall Experience 
Clasificación:
3.0

A little further then expected. Nice staff.

Privacy R.  |  First Impressions 
Clasificación:
3.0

Manager was courteous in calling and finding out specifics of what I was looking for.

Privacy R.  |  First Impressions 
Clasificación:
4.0

Nice staff. Good unit where you can pull your car straight up to it. Climate controlled which is nice.

Privacy R.  |  First Impressions 
Clasificación:
2.0

Service good. Access average. Layout adequate, not ideal.

Privacy R.  |  First Impressions 
Clasificación:
5.0

Very friendly staff. Can bring car directly into the loading area. My only warning is that the 5x4x3 units are located high up. There is a ladder, but still hard with very heavy items.

Privacy R.  |  First Impressions 
Clasificación:
4.0

The staff was very helpful, and the storage spaces were clean and as described.

Privacy R.  |  First Impressions 
Clasificación:
3.0

On Site staff is friendly, Price is below market rate for conditioned space. downside, limited access hours, and you need to be let in by staff. no gate code. Good location.

Privacy R.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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