The gentlemen (who was by himself) that checked us out was extremely nice and apologetic. He had some difficulty getting his internet up and running and we were supposed to pick up the truck at 10. It was 10:40 before we left, but again, he was VERY nice and it ended up not being a problem for us. Would do business with him again. This was at Metro Collision in Macon, GA. Gracias.Jonathan W.
Customer Reviews for Metric Collision
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Give them the same great customer service that I received.anthony J.
Everything was greatDaphillip B.
El cliente no dejó un comentario.LAURICIA D.
El cliente no dejó un comentario.ADAM S.
Napoleon, The manager was very kind and very very helpful. Although we went through a few difficulties in the beginning due to website issues, he was very patient and working with us the entire time until things were situated. He was very friendly and definitely very welcoming I would recommend this area to anyone.MARVIN F.
I was so impressed by the friendly and very skilled worker. He was very nice. The worker made sure I was satisfied with my rental before and after. Thanks for everything. I will rent from this location again and I will recommend this location time and time again to my friend's and family.CHARMAINE T.
El cliente no dejó un comentario.JACK W.
Great service! Very accommodating and courteous.MORRIS R.
The owner is very kind and patient! He went above and beyond to secure my rental after I advised him of my multiple attempts and failures with online booking agents and mobile check in.. The truck was very clean and drop off was an ease!!! To the owner of Metric Collision you are truly a blessing!!!TAMEKIA J.
The gentleman at the location was very nice.ZEPORIA S.
Just continue doing what you're doing it was a great experience. Gracias.MONICA V.
Owner of the franchise was extremely nice and helpful. Truck was clean and in good condition.KEVIN L.
El cliente no dejó un comentario.JAMES B.
Excellent customer service...Highly recommendMARSHALL B.
Mr. Is always a tremendous professional and provides top notch customer service. This gentleman goes above and beyond to please his customers every time....even on his day off if we need help. I highly recommend this location.SUMAKLOS R.
El cliente no dejó un comentario.PAUL W.
The man charged my card then said that the payment didn't go though and that he couldn't rent it to me. He knew I was desperate so I offered him 50 plus to hold my gun carry permit. He accepted it. He says he can't refund me the money from my car because I need to get ahold of cooperate. I see him pocketing my money and me having no proof until I go and record him with secret audio and Georgia is a one party state so I will legally obtain this proof then try to get ahold of the number he told me to call which after 45 minutes no one ever answered. I would like a complete refund of the $50 cash and the refund of my card due to the fact it screwed me up so much trying to get my girls car out of impound because I didn't have enough money because he lied and said it didn't run then took $50. He was rude the entire time and I will make this a review on as many sites I can so people know how their franchises in Macon Ga are being ran. Do y'all even check these locations cause they are very bad representation of your business in my opinion. Just the entire atmosphere at many locations are horrible. Might want to look into it.GEORGE M.
El cliente no dejó un comentario.NORRIS T.
25 miles freeCEDRIC D.
Give free miles special dayCEDRIC D.
Mr. Daniel is professional and thorough. The equipment was clean and ready to go. I would recommend this location for U haul services.LISA L.
We had the most helpful reservation specialist.PEGGY K.
Mr. Napoleon was the best customer service ever. He was very helpful and kind. This guy is a genius please come to this uhaul location on mercer for a great experience.JACQUELINE L.
El cliente no dejó un comentario.JERRY S.
El cliente no dejó un comentario.Alan H.
El cliente no dejó un comentario.FREDERICK H.
I absolutely love renting from this location....Napoleon is so friendly and professional.....he is "THE BEST"!!!! ðŸ˜PAMELA S.
El cliente no dejó un comentario.TREVOR D.
The person who assisted was really sweet and taught me how to pull a trailer for the first time.Yalonda D.
El cliente no dejó un comentario.JADA R.
El cliente no dejó un comentario.Cory C.
The owner definitely overcharged me. We were in Macon and we had to go to Warner Robins which is 15 miles there and back (30 miles). He charged me 65 mile. And still expected me to fill our truck. Which I understand its policy but he already cheated me out of my money with the mileage. WORSE ONE EVERR!!CHRISTYNA H.
El cliente no dejó un comentario.BRYAN A.
When I went to get the key from the lockbox it was full of spider nests and bugs. Wasn't sure which lockbox was mine because that wasn't indicated in my directions. The truck was clean, but whatever they used to clean the floor where the driver/passengers sit was so incredibly slippery that I was afraid to drive it at first because the cleaning substance was caked on the bottom of my shoes and very unsettling to be driving such a large vehicle with poor footing. Would have rather it been dirty and not slippery.Mary R.
El cliente no dejó un comentario.DANIEL M.
Not one thing needs to be changed.Mr. Daniely was a great customer service manager, he helped my family and I get out of a huge situation, by making a truck available at the time he said. I would recommend him to all my friends and family. Great Service + ðŸ˜ŠDARLENE I.
We received excellent service from the U haul (Mr Napoleon) representative. He was courteous, Professional and very helpful.TERRY R.
El cliente no dejó un comentario.Karimah M.
El cliente no dejó un comentario.JAMES M.
Very friendly and helpfullRICHARD H.
The sales representative was very patient, professional and knowledgeable.JACQUELINE A.
Sales Associate was very friendly and professional.ANDREA B.
El cliente no dejó un comentario.RICHARD R.
El cliente no dejó un comentario.MICHAEL C.
El cliente no dejó un comentario.JASMINE H.
El cliente no dejó un comentario.CHRISTIAN G.
clean itSCOTT A.
Nothing at all the customer service was AMAZINGKEYONNAT M R.
My experience was a Very good one!! The thoroughness and Professional knowledge that was shown towards my visit was Second to none.If ever I'm in need of a Uhaul again or know of any one in need of a my first, Second and Third recommendation would be Uhau..on Mercy UniversityBRENDA B.
I was very satisfied with everything.DARYL C.
El cliente no dejó un comentario.ERIKA C.
El cliente no dejó un comentario.STEVEN M.
Good service 100%JONATHAN S.
The representative was extra caring and caring of our needs and rental process. Continually made sure we knew he was coming after he completed his current transaction.TAWANA M.
El cliente no dejó un comentario.Jonathan B.
Excellent experience, the gentleman that helped us through the process of renting the trailer along with making sure it was hooked up to our vehicle correctly was one of the nicest people we have ever had the pleasure to deal with. He did an amazing job at making sure we understand the safety details of towing and just made our entire experience of renting from UHAUL such a a stress free experience.Benjamin M.
Very little - the only recommendation I can make is to keep Napoleon working with you as long as possible. This was the absolute best Uhaul experience I've ever had. He was kind, polite, very helpful, and knew exactly what he was doing, and was very pleasant as he was helping us get our trailer set up. I will definitely recommend this location to anyone who asks.JESSICA L.
Great Costumer serviceSHASHA C.
El cliente no dejó un comentario.ANGELO M.
Everything was excellent, not so long of wait time very friendly.TONDRE N.
El cliente no dejó un comentario.WALLACE W.
El cliente no dejó un comentario.KENTREL B.
Nothing! I had a great experience with themBRIAN D.
He was friendly and helpful.MACKENSEY H.
Mr Daniely was very friendly and helpful. First time I've ever wanted to stay and chat with the person helping me with the rental.William A.
Charged too muchNAISHA J.
Very friendly staff and well maintained equipment, Would highly recommend this location.Edward M.
El cliente no dejó un comentario.LINDA W.
El cliente no dejó un comentario.Dale C.
The engine light was on when I picked up the truck and was unable to contact anyone from UHAUL to address concern. The app should have an option to contact U-HAUL support, just like it does for Roadside Assistance.Taylor H.
Truck is clean and ready to goJeff G.
El cliente no dejó un comentario.SARA R.
I can't think of the name of the older gentleman who waited on me,but he was truly polite and knowledgeable which is great customer service skills.MONICA B.
We rented a 10ft truck for 19.95 ..we had to get the truck jumped off twice during our move this was very inconvenient especially with small kids. The rental was 54$ I think but we ended up paying about 80$ because we had to pay someone twice to jump off the truck. And no compensation was offered.Tanesha V.
The experience was wonderful the gentleman that assist us was very professional and friendly.LEROY S.
El cliente no dejó un comentario.LINDA W.
Its nowhere to park the trucks.. Very small lot.. But great customer serviceTonora J.
Its was great he was very kind and helpful i would recommend this location to anyone great service and this was my first time having to use uhaul i will again for sure. It was above excellent outstanding mr Daniely. Was great he deserves a big raiseKELLY B.
El cliente no dejó un comentario.Wayne M.
great service and owner was super nice and friendly.jason W.
El cliente no dejó un comentario.ROBERTJ B.
El cliente no dejó un comentario.Donna P.
El cliente no dejó un comentario.Tazrha M.
El cliente no dejó un comentario.Nicholean R.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.Carol M.
El cliente no dejó un comentario.LISA G.
For many years I have used this location for my moving needs. As always, they come through for me with impeccable service. I can't find anything to improve on. Continue the awesome service and the incredible trucks and equipment. I rented a pickup up truck today for the first time and I must say I was truly impressed with the choice. Wanda ScottWANDA S.
El cliente no dejó un comentario.jaquan H.
very scary to me because at the time when i bring uhaul over there at that moment some scratchy people do some suspicious activity. even though application want allow me where to drop the uhaul key so finally i leave it in side the uhaul and call on 6783692753 let them know about the situation at the same time from there. But thus should need to update in application.Sanjaykumar P.
Always efficient. Customer oriented excellentPATRICIA M.
El cliente no dejó un comentario.FREDRICK R.
Thanks you so much Happy Birthday ðŸŽLAMITE W.
El cliente no dejó un comentario.TONI D.