Customer Reviews for Meineke Car Care Center
(U-Haul Neighborhood Dealer)

298 comentarios

4896 Ashley Phosphate Rd   North Charleston, SC 29418

(843) 572-0185

Horario

  • Mon–Sat
    9 a. m. - 5 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(843) 572-0185

4896 Ashley Phosphate Rd
North Charleston, SC 29418

Servicios en esta ubicación:

Horario

  • Mon–Sat
    9 a. m. - 5 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

I normally love u-haul but I didn't like the fact that I was charged a cleaning fee when the truck already had dog hair all over it when I got in the truck as previously stated, because what if I had a dog allergy.

Shavon C. 
Clasificación:
1.0

The person was too busy walk out to the truck with me a I was incorrectly charged a fuel fee. I returned it with more fuel than required!

Dorsey E. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jennifer G. 
Clasificación:
5.0

Whole procees went better than expected.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stuart B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tessa M. 
Clasificación:
5.0

Very nice/courteous experience!

Hillis W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bradley C. 
Clasificación:
5.0

El cliente no dejó un comentario.

AB C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth C. 
Clasificación:
5.0

Trucks should at least come with cruise control, would have made the trip so much easier. Truck also drove horrible, it was all over the road. And a back up camera comes on the most basic cars now a days. Not only would be safer for driver but asset protection for your vehicles. Back up camera in a review mirror would not have cost much when building trucks.

JOSEPH A. 
Clasificación:
4.0

Parking lot was hard to navigate

DANIELLE F. 
Clasificación:
1.0

The guy was on his cellphone when I arrived and really he seemed annoyed that he had to help me. There was nowhere to park the trailer until he shuffled some cars around. We then had to back it up into a tiny spot trying not to hit cars on both sides. I went in to tell him we were done and he told me that I was good. I then was called by Uhaul the next day saying that I still had the trailer. The guy never checked it in. I did not get a receipt and that is on me but I had to speak with a Uhaul representative 3 different times to the next day to track it down and prove I didn't have the trailer.

EUGENE S. 
Clasificación:
1.0

Not very informative, had to hook up my own equipment. When I returned the trailer the entrance was blocked and had to wait for them to move a vehicle to get in the parking lot. Also when I asked what I needed to do, the guy said," I don't know man, I'm just a mechanic. I don't mess with the uhaul shit." Very unprofessional! Will not rent from this location ever again.

Christopher N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pedro Luis C. 
Clasificación:
2.0

El cliente no dejó un comentario.

Drayshawn M. 
Clasificación:
1.0

No parking/No signs

Kelly B. 
Clasificación:
5.0

El cliente no dejó un comentario.

gerard P. 
Clasificación:
2.0

Horrible customer service, I reserved equipment for my move and the customer service rep told me “we gave everything we had to the last guy sorry” and they gave me a truck with a fuel leak and the check engine light was on. The auto transport was leaking brake fluid and had a broken (unusable) tie down strap for the front tire. Horrible

Christina M. 
Clasificación:
3.0

Check engine light was on along with less then 1/4 of gas kind of inconvenient.

BRENDA V. 
Clasificación:
4.0

I was so glad to to be able to get a truck the same day I called. I only needed it one day and it was just what I needed.

Linda M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Delvaris M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sarah B. 
Clasificación:
5.0

El cliente no dejó un comentario.

paul F. 
Clasificación:
5.0

Attendant was great!

Albert N. 
Clasificación:
5.0

The location was cramped BUT the people working couldn't have been nicer or more helpful. I had not reserved a dolly in advance and this location didn't have one so they directed me to another nearby location to get one. Both locations were very convenient to where I was loading the truck.

DANIEL S. 
Clasificación:
3.0

Truck did not have 1/2 tank of gas. Location did not have furniture blankets and was told to go to another location to get some and was not offered additional miles to cover the extra miles needed to go to another location. Wheels need alignment as the truck wanted to go right as driving.

Richard H. 
Clasificación:
1.0

Awful experience. Being charged for equipment I did not receive, being told I never returned the truck (even 2 days later!). Unacceptable

Kyle K. 
Clasificación:
4.0

El cliente no dejó un comentario.

TENIQUA K. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAMELA H. 
Clasificación:
5.0

This location was awesome. I had a horrible experience at 8220 Dorchester road location that i normally use. The general manager there ignored me while I waited in the line as she got fussed at for charging a wrong account. Apparently last week someone came in and paid with a check and she applied it to the wrong account. She was getting fussed at by her manager. She went on to lie and say she did greet me. But she didn't. I normally use that location if you check my account history. That manager was the only one working. She ignored me and never said anything. I left and notified the 1 800 number. She lied to them and told them she did greet me. She didn't. Even if she had, why would I leave? Why not put her manager on hold? Why am I seen on camera standing there waiting and driving around the lot for help?

Ericka B. 
Clasificación:
5.0

Continue to sanitize and keep clean 😊

TANESHA H. 
Clasificación:
5.0

I ordered and paid for a dolly. It was not included. Called to see if I could pick one up and told they would check and call me back, but didn't receive a call back. I was still charged for the dolly.

Tanya G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN B. 
Clasificación:
5.0

Nothing. You were the last rental agency with an asset to use - all car rentals had zero resources available...you had a 15 foot truck. Saturday you exchanged it for a van, which better met our needs. Many thanks.

ROBERT K. 
Clasificación:
1.0

The store clerk was disrespectful. Has no customer service. Was very rude and this needs to be seen and cleared. I was double charged by him because of his foul intentions. NEVER COMING BACK TO THIS LOCATION.

Aaron B. 
Clasificación:
1.0

The worst customer service I've ever had

JEFFERY R. 
Clasificación:
3.0

Truck windsheold trim made noise all the way to Atlanta

stan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott D. 
Clasificación:
5.0

El cliente no dejó un comentario.

HARRY C. 
Clasificación:
1.0

They did nothing to help me load the trailer. They simply said it's outside and I'll come out to inspect before you leave. I had to drag it out of the spot (by hand) and fight to get it on my hitch. I asked if they had any suggestions on loading the vehicle and he just said watch some YouTube videos about it. He was eating popcorn the whole time. When I confirmed online, I declined the insurance coverage. I didn't notice until after the renal when I received the emailed copy of the contract that I was charged the insurance. It was such a miserable encounter that I don't even feel like going back there to protest the charge. Horrible experience. Please refund my insurance charge.

Rhett H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher W. 
Clasificación:
4.0

El cliente no dejó un comentario.

kevin E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sydney J. 
Clasificación:
5.0

It took some time to get assistance in getting the car carrying trailer hooked up to the U-Haul truck.

michael F. 
Clasificación:
5.0

The whole transaction from start to finish was smooth and efficient. Will do business with again.

DEB N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey M. 
Clasificación:
3.0

The transmission on the truck was slipping and in two instances the truck almost didn't start after filling gas. Otherwise it was clean and as expected.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deidra W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
3.0

Upon arrival waited at desk 10min to speak with employee. Stated I was dropping off tow dolly. Was told ok, find a spot and put it there. I asked if anyone would assist unhooking, wanted to inspect for condition and he said no. It was raining, I am an older customer, and was wearing an elbow cast from recent injury. I unhooked dolly, stowed chains/webbing and pushed the dolly into an empty space. The location was scattered with vehicles for repair and random UHAUL equipment. The one staff member I interacted with was terse and matter of fact. I was charged for 2 days although I had the dolly for 19 hours from A to B. Over all was not completely satisfied with experience. If UHAUL has a policy at all centers that you have to do your own install and disconnect, I think I will look for alternative solutions to my moving needs.

forrest H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antwoin T. 
Clasificación:
4.0

Was charged for 20 miles, did less than 10.

ROGER S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra C. 
Clasificación:
5.0

Make sure they have a dolly.

Ardys H. 
Clasificación:
5.0

El cliente no dejó un comentario.

frank A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oveta K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa Marie S. 
Clasificación:
3.0

I should have counted blankets before I left. Was shorted 2 blankets. Truck gas tank was only half, would rather receive a full tank.

JOHN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

April S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN T. 
Clasificación:
5.0

Stave was great.

Andrew G. 
Clasificación:
1.0

El cliente no dejó un comentario.

keeton K. 
Clasificación:
5.0

No complaints at all everything was good!

james M. 
Clasificación:
4.0

Was after hours just dropped keys in box

Krystopher B. 
Clasificación:
4.0

Nothing mechanically was wrong with the truck and the gentleman that worked with me to get my keys was incredibly friendly. The truck just had a bad odor in bed from what looked like a previous customers move with old kitty litter. We cleaned it out before we put our stuff inside and everything was great after that. Pick up and drop off were smooth and easy.

Daniel S. 
Clasificación:
3.0

It was not easy to find parking for the truck at this location.

Brian B. 
Clasificación:
1.0

I was charged additional charges without explanation later to be told that they will refund me in a few days although they didn't know why they charged me

Emit R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kim A. 
Clasificación:
5.0

Great quick service

Alyssa M. 
Clasificación:
2.0

Subpar customer service.

Shanda P. 
Clasificación:
5.0

El cliente no dejó un comentario.

natasha W. 
Clasificación:
1.0

Terrible Uhaul experience. Do not do business at this location: 1. I drove on Dorchester and was pulled over by the police because the break light was out. The employees failed to inspect the vehicle properly. 2. Vehicle was filthy on the inside 3. Filled the tank up with extra gas but no money reimbursement. They will charge extra if it is not filled completely so they don't care about you the customer honestly.

Tyrone S. 
Clasificación:
2.0

Explain the charges up front and let customer know that they will be charged twice for renting a truck from you guys

Brittany F. 
Clasificación:
3.0

The tire pressure monitor light was on the entire trip, which made the mileage on the odometer impossible to read. The person at Meineke knew about this and was supremely unconcerned. How was I to know if the tires were properly inflated?

David M. 
Clasificación:
4.0

El cliente no dejó un comentario.

David R. 
Clasificación:
1.0

I was pulled over due to the left signal light and brake light being out.

Lakeywia A. 
Clasificación:
3.0

Reserved extra items, but they were not available when we arrived. Don't accept the reservation if you can't fulfill the order. The extra items were necessary for the move and I could have bought them myself in advance.

SCOTT B. 
Clasificación:
5.0

Parking lot was a bit cramped, but its understandable with the other work they do there. Could probably move the Uhaul equipment to a more easily accessible area. Kid working the paperwork was new and learning, but the experienced guy took care of it.

Shawn J. 
Clasificación:
5.0

I was initially denied rental because of a previous reservation. I made the reservation but I did not pay for the rental or pick up the rental. Despite me calling in to inquire about my name being involved with the rental and the agent saying that I would not have a problem......I did. I may rent from Uhaul in the future but they will be my second or third choice.

JOHN P. 
Clasificación:
5.0

Have a ph number to where someone can be reached!!!

taneisha M. 
Clasificación:
2.0

Truck was fine, we gased up ourselves before returning. When we returned they told us eveything was good to go. Didnt find out til i got the email they charged us 10 dollars for gas. They should have brought this up to us at the counter so we could dispute it. The gauge doesnt lie and it was clearly at the mark it was when we got it. Wont use again .

Nicole B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ebonee S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary R. 
Clasificación:
2.0

Vehicle inspected and fueled for the trip. The windshield wipers were inoperative and the weather was rainy.

Richard S. 
Clasificación:
1.0

Terrible customer service and overpriced. I rented my 5 x 5 foot truck for maybe 4 hours and paid almost $70

Damian R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Twala S. 
Clasificación:
1.0

They didn't include the appliance dolly I needed and refused a military veteran discount.

Robert T. 
Clasificación:
1.0

Change management

Felicia W. 
Clasificación:
1.0

Parking area was extremely small and hard to park the truck. Cab and bed needed sweeping out. Did not have a formal walk around to look for defects. I was told if I find damage "just take a picture" of the damaged area. When I returned the truck they told me just leave keys on the desk and they would check it in later.

Jonathan B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alaina G. 
Clasificación:
5.0

There's always something that we can do to improve, but not enought business yet to know what?

benjamin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca M. 
Clasificación:
1.0

My reservation was never put in the system. I was told I was lucky they had a truck. The guy who served me was not pleasant at all. I will never return to this location, the customer service sucked.

Shamiquia G. 
Clasificación:
5.0

The gentlemen that helped me at the counter, was very professional and nice, he answered every question I had! The prices are definitely right and I'd recommend this company to anyone!

anna R. 
Clasificación:
5.0

This location and the employees are very professional. I am happy it is so close to my house as I intend to use the facility again.

MARIA M. 
No se han enviado comentarios para esta ubicación.

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