Customer Reviews for Mega Saver Rentals LLC Bellevue
(U-Haul Neighborhood Dealer)

112 comentarios

12701 S 28th Ave   Bellevue, NE 68123
(28th Ave and Capehart)

(402) 731-2964

Horario de oficina

  • Mon-Fri: 6 am–6 pm
  • Sáb.: 6 a. m. - 3 p. m.
  • Dom.: 6 a. m. - 2 p. m.

Servicios en esta ubicación:

Contáctanos

(402) 731-2964

12701 S 28th Ave
Bellevue, NE 68123
(28th Ave and Capehart)

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 6 am–6 pm
  • Sáb.: 6 a. m. - 3 p. m.
  • Dom.: 6 a. m. - 2 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT O 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher T 
Clasificación:
1.0

They charged me extra money

Youssoufi D 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS M 
Clasificación:
5.0

DECREASE THE TAXES AND FEES ON THE RENTALS. SAYS $19.95, BUT I ENDED UP PAYING OVER $71 FOR LESS THAN 4 HOURS OF TIME MOVING. LEFT GAS TANK FULL, SON NOT SURE WHY ALL THE EXTRA CHARGES OTHER THAN THE $15 INSURANCE I ANGREED TO.

Darryl C 
Clasificación:
5.0

Staff was amazing! They made it seamless to rent and return the truck. Highly recommend!!

AMBER H 
Clasificación:
4.0

the person handling the pickup was very nice

ANDREW H 
Clasificación:
2.0

El cliente no dejó un comentario.

CIERA D 
Clasificación:
2.0

Cabin was dirty and had sticky stuff on the dash. I also ordered a rental of a set of moving blankets and the location did not have them. They took it off of my bill but I had to waste an hour of time amd money going to a store to buy some at much more cost than the rental. The site is convenient and the employees tried to be helpful, but I will not use this location again.

WILLIAM W 
Clasificación:
5.0

El cliente no dejó un comentario.

COLIN B 
Clasificación:
3.0

The truck did not have a quarter tank of fuel, it was less then 1/8th with 24 miles to empty per the dashboard message. I took photos during the text link truck check-in. I only drove 17 miles and put 3.94 gallons of fuel in when I picked it up because it was so low. When I turned it in it had more fuel in it than when I picked it up with 47 miles remaining. I was charged a $30 fueling service fee plus $4.25 per gallon (I paid $2.53 per gallon at the station I picked up the truck). The truck has a 40-gallon tank and I was charged for 10 gallons...that is BS because the truck was not dry when I returned it...there was more fuel in it than when I picked it up.

ANDREW T 
Clasificación:
5.0

El cliente no dejó un comentario.

Nikki D 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN D 
Clasificación:
5.0

Everything was good until my husband discovered the furniture dolly and mattress pads we requested wasn't in the truck. As a result, it took much longer than expected to get everything unloaded. We had to rush to return the truck on time. But the good news is I was refunded and charged appropriately. My only suggestion is to make sure to double check that everything is available and possibly hire more staff because the gentleman was alone with a really long line.

DIANA T 
Clasificación:
4.0

Staff was very helpful

MARC S 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan K 
Clasificación:
3.0

There was no cover blankets in the truck to use besides that everything else was fine

TERRON G 
Clasificación:
4.0

I'm gonna do my best to keep this on a positive note. The customer service was spot on. We were in and out with no problems. The truck served its purpose. To haul stuff. However. Whoever had the truck before us without a doubt had cats in the front cab. And there is absolutely no doubt they urinated and deficated all over. The odor was horrific. My boy and I had to drive with the heater on blast, our hoodies pulled up, with the windows all the way down on the interstate. He's allergic to cats. So I had to pull over at a Walgreens and get him Benadryl to calm his excessive sneezing and hacking. This was not a great experience. Please odor bomb that truck asap before somebody this happens to the next person.

JUSTIN B 
Clasificación:
3.0

The interior of the cab was full of dried mud. The cargo compartment was not swept out.

Dereck T 
Clasificación:
2.0

Truck was parked at the edge of a hill making it difficult for the pictures we needed for the app. Gas was at 1/8 of a tank when we picked up. We immediately had to spend $150 to fill up the tank. Absolutely terrible for the customer. I don't think anyone at the pick-up site actually checked the trucks.

Casey L 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT D 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN K 
Clasificación:
5.0

El cliente no dejó un comentario.

WADE N 
Clasificación:
5.0

Everything went well.

Rachel R 
Clasificación:
5.0

Easy Peasy, Such a Big help in our Local Move.

MALCOLM T 
Clasificación:
5.0

Robert helped me who is always a pleasure to work with and then Kevin was there when I dropped off the keys. Kevin, Robert, Catherine, Angel, and the older Indian man that works evenings are always a pleasure. This is my favorite mega saver!!! 28th Ave in Bellevue, Ne 68123

SHANNEL C 
Clasificación:
5.0

Absolutely wonderful customer service and extremely easy process. Absolutely zero issues. Vehicle I requested was unavailable so I was upgraded free of charge.

DALLAS G 
Clasificación:
5.0

Great service!

KARI M 
Clasificación:
3.0

El cliente no dejó un comentario.

ALEXANDER R 
Clasificación:
5.0

Be advised that you're paying 99c per mile. Other than that, easy peasy. So glad I rented.

STEVEN C 
Clasificación:
3.0

I booked (on-line) the smallest tuck that had a ramp and an appliance dolly. I only had to move a washer and dryer. Got to the store and was told I had been "Upgraded" to a 20-foot truck and he did not have an appliance dolly. Didn't want or need the larger truck and i needed the dolly. The smaller truck was not on the lot. Since I was pressed for time, I took the bigger truck and had to pay more for an appliance dolly at a rental company. I will say that he did call several other U-Haul locations and no one had a dolly. Additionally, the cab and back end of the truck were dirty. The truck ran okay.

Robert C 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary B 
Clasificación:
3.0

El cliente no dejó un comentario.

JASON F 
Clasificación:
5.0

Very friendly and considerate. Quickly checked the returned truck and billed me expediently. Excellent experience!

Mark S 
Clasificación:
5.0

I would absolutely recommend this place. I've gone back now for the second time. The people are fantastic and the equipment runs very very well. I have no complaints which is rare anymore.

DANIEL L 
Clasificación:
2.0

The people working the U-Haul work out of their car in the parking , they are not inside. It's weird. The truck I got worked fine but was very dirty in the cab

Jill K 
Clasificación:
3.0

El cliente no dejó un comentario.

DONNA W 
Clasificación:
5.0

The staff was incredibly helpful and very pleasant to work with and I would definitely recommend them 110% to anybody that was looking to rent a U-Haul.

Daniel L 
Clasificación:
5.0

everything was great

Juan P 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS S 
Clasificación:
5.0

They are Rock Stars !!

JEROME M 
Clasificación:
3.0

Make sure that said location has a designated area for picking up rentals. This U-Hual is located inside a gas station that has limited area.

Jodi P 
Clasificación:
5.0

Nothing, the lady there was wonderful. We originally reserved one in Bellevuenon Main street and they never returned my calls or were there for me to pick up the truck. I called her (red hair) and she got me into a truck in 20 minutes because I was so frustrated. She was so kind and wonderful. I would use them again. Please use them if your in that area. Thank you so much.

Rhonda H 
Clasificación:
1.0

The uhaul was not ready to be rented when I arrived on time for my reservation. The person at the front counter couldn't multitask and instead of helping me, made me wait for over 20 minutes until gas station customers stopped coming in until she figured out the rental contract. When I attempted to return the uhaul, it wouldn't let me do it on the app. The guy at the front counter (different person) didn't know how to return the uhaul and told me I should just wait…. It is clear that this location does not train their staff on how the uhaul side of business works. I'll definitely use a different location next time.

Brandon Y 
Clasificación:
4.0

El cliente no dejó un comentario.

Kollin C 
Clasificación:
5.0

Even with the computer system problem The human customer service point of contact namely cC.Lindsey provided that human touch of prompt and courteous interact with me the customer. Kudos to her

Norman R 
Clasificación:
5.0

Nothing.. it was quiclk and easy

jay m 
Clasificación:
4.0

El cliente no dejó un comentario.

Sherri H 
Clasificación:
5.0

Great service !

jerome m 
Clasificación:
5.0

Great service !

jerome m 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles n 
Clasificación:
5.0

fast and friendly

jerome m 
Clasificación:
5.0

El cliente no dejó un comentario.

Alyssa D 
Clasificación:
5.0

El cliente no dejó un comentario.

Pettina A 
Clasificación:
5.0

Location under construction, but overall, still easy to access and obtain my rental. Employee explained all fees and verified that requested equipment was available on the truck, which it was not, however he did remove it from my rental. Was very impressed with the customer service.

Kerri J 
Clasificación:
5.0

Staff was very helpful and friendly. The uhauls were well serviced, clean & reasonably priced. Used this spot atleast for most of the instances we moved and always been a good experience.

Segan T 
Clasificación:
5.0

No improvement needed here service outstanding simple quick and very friendly

PETER S 
Clasificación:
5.0

Everything went smoothly. This is my go to place for Uhaul rentals!!

JAMES M 
Clasificación:
5.0

Mega saver rentals was very friendly and assisted me with the entire process, would highly recommend them to anyone.

Tony E 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam R 
Clasificación:
5.0

El cliente no dejó un comentario.

AUSTIN M 
Clasificación:
3.0

Make sure all the equipment is available and the trucks are clean

Roderick S 
Clasificación:
5.0

The ease of dropping off the truck couldn't have gone easier. It is located in a gas station which had the lowest prices in the area. I was able to top the gas right then and there. When I went to pay the employees just told me to leave the truck there and they would take care of it from there. Great service. Easy to drop off.

SCOTT L 
Clasificación:
5.0

Robert is amazing at his job & he made the transaction as smooth as possible:)

Emily M 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean J 
Clasificación:
5.0

I will use you guys again

Charlene M 
Clasificación:
5.0

The experience was fine. However I'm still waiting to see the charges. They have not been identified to me.

SHARON S 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacquelynn S 
Clasificación:
3.0

El cliente no dejó un comentario.

Dwight P 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynden K 
Clasificación:
5.0

The guy who help me was awesome and very friendly thank you

rocio g 
Clasificación:
5.0

I live near Bellevue. I come there and some people help me as well

HAI D 
Clasificación:
4.0

Great Customer Service!!

KEITH A 
Clasificación:
4.0

El cliente no dejó un comentario.

Noah T 
Clasificación:
5.0

El cliente no dejó un comentario.

Darla C 
Clasificación:
4.0

The truck went through gas very quickly, even though I went less that 13 miles.

Kathleen C 
Clasificación:
5.0

I was a walk in and the staff was super friendly and professional and made the process quick and easy.

Lonshae M 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin M 
Clasificación:
3.0

The truck was clean but the check engine light was on. The process was difficult just using an app. It took a lot longer, and honestly I just wish there was a real person to give me the truck.

Amy P 
Clasificación:
2.0

The customer associate upon checking in was great. He was apologetic and very friendly. The location itself was bad. It was busy and they kept taking care of the customers that were buying stuff. The inside of the store was way too small. It took over a half hour for us to be serviced. Upon checking the truck back in, the girl was not customer friendly. Also I reserved an appliance dolly which they did not have.

Laurie H 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul F 
Clasificación:
5.0

Nothing, great service!

Brandon F 
Clasificación:
1.0

I was supposed to pick up a uhaul at a more convenient location but it would not turn on so they sent me to this gas station. It was busy and understaffed. I was supposed to pick up the uhaul at 3 and I did not get the uhaul until 4:30. I could not report mileage because the airbag indicator was on so the airbags were not functioning. The windows and windshield were fastened with painters tape to keep from rattling but the drivers side window was obnoxiously loud. I would like the promised $50 for the inconvenience

Asia S 
Clasificación:
3.0

The guy at the gas station register was managing the entire store, so the checking in and out took a long time.

Robert A 
Clasificación:
4.0

The trailer having actual brakes to connect to our vehicle rather than just a breakaway-style brake. *Customer Service at this location is excellent.

Linnae S 
Clasificación:
5.0

Great customer service! Very good experience renting from this location!

DANIEL B 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas K 
Clasificación:
3.0

I dropped off the truck on Sunday 8/20/23 at 12:21pm right after noon. It took over a day for Mega Savers to check in my rental. It wasn't checked in until 8/21/23 at 10:21 am. I asked when I dropped if they would check it in immediately. I was told no. As soon as someone came in from break they would do it. The location was not busy. Then I called back later in the day around 5pm because it wasn't checked in and was told it would be done by 6. It wasn't. Finally the next day it was checked in. I was lucky as I dropped a day early!!! If they handle it like this every time. People will have late fees. I would not recommend the location.

Tracy G 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirk P 
Clasificación:
1.0

The truck was not 10' inside. They didn't have the appliance dolly that I reserved. I was moving a(2of each)freezer, washer and dryer, refrigerator and 1 grandfathers clock.

William C 
Clasificación:
5.0

A little friendlier cashier.

Gregory F 
Clasificación:
1.0

Arrived 10 minutes early for the reservation pick up time and 25 minutes later I was finally handed the keys. Staff could not work the program correctly and I was handed the keys without signing a proper contract. I left 15 minutes in to my reserved time and was not offered extended time. While entering the truck they still had advertisement displays stuck in the windows I had to remove. They doors were not completely shut after a rainy morning. Pictures were taken for contract documentation. I drove 51 miles in total and returned the truck with 55 miles worth of fuel added, per U-Haul contract. I was then billed for an extra 8 gallons of gas at $4.60. With the 5 gallons of gas I refueled and they're 8 gallons, they estimated I used 13 gallons of gas in 51 miles. With an estimated 3.9 mpg for the truck. This was a horrible experience from start to finish. I will never use that location again and absolutely do not recommend it to anyone.

Shawn B 
Clasificación:
5.0

The representative for Uhaul at this location was top notch. They provided excellent customer service and made the process super quick and easy. Would highly recommend!

Antonio V 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad E 
Clasificación:
5.0

The trailers need dollies on them for easier hook up.

Chad E 
Clasificación:
3.0

Truck was dirty inside with dust and spilled drinks. The back of the truck had a pile of unfolded blankets. The AC in the cab would not blow.

Bradly P 
Clasificación:
3.0

El cliente no dejó un comentario.

Teri M 
Clasificación:
3.0

El cliente no dejó un comentario.

Teri M 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle E 
Clasificación:
5.0

Outstanding customer service. Definitely would recommend going to see Robert for your uhaul needs.

Anthony R 
No se han enviado comentarios para esta ubicación.

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