Customer Reviews for McKeys Lawn & Car Care
(U-Haul Neighborhood Dealer)

Rating:

5.0

It was an easy experience. I highly recommend.

Rating:

2.0

My only complaint was my wife arrived during posted business hours and and no one was there. She at 62 years old had to disconnect the trailer.

Rating:

5.0

We've picked up from McKeys Lawn & Car Care twice and have had the best experience both times. Knowledgeable, efficient, polite, professional and a pleasure to talk to. Highly recommend rentals from McKeys.

Rating:

5.0

Super nice guy! Excellent customer service!!!! Great experience overall dropping off the truck.

Rating:

5.0

Mr Mckey was great.

Rating:

5.0

I always rent my uhaul from this location. It's the best one around. Quick and easy to get a trailer and the gentleman that works here is always professional and helpful.

Rating:

5.0

Lorne provided exceptional customer service. Great job and thank you!

Rating:

5.0

The drop box for rental agreements and keys is easy to find and in good working order. The location is easy to find. My ONLY suggestion would be to park the U-HAUL trucks in a more organized manner so that it is easier to park when returning :).

Rating:

5.0

The u-haul app sux, it doesn't give u the option to take pictures but only retrieve them from the gallery ,so you constantly have to start over an on the return equipment end it ended the section 2× an bc the time schedule in frustration I just let you charge me the 20 $ ...inconvenient an a little scandalous.....really. the location an ppl where great

Rating:

5.0

Quick and easy return. Friendly staff. AAA+++

Rating:

5.0

Manager was very friendly and professional.

Rating:

5.0

Very nice gentleman running the place!

Rating:

5.0

The guy that works here is a delight. He was very nice and fast.

Rating:

5.0

Had to delay myself using the U-Haul by two weeks, but the unit was available gentleman at the U-Haul dealership and Morriolton Arkansas was very polite and very nice and very accommodating

Rating:

5.0

There was only 1/4 of tank of gas in the truck when we picked it up. Just wanted to let that be known so we are not charged with filling up the truck back.

Rating:

5.0

Great service and explained everything. Highly recommend.

Rating:

2.0

When I showed up to drop the truck and trailer the business was closed even though its sign said they did not close for another hours.

Rating:

5.0

I tried to rent from the location on East Main in Russellville, AR. Absolute worst experience ever. The gentleman at the pick up location in Morrilton, AR was excellent. The mileage was incorrect but your service member on the phone was able to assist.

Rating:

3.0

Nothing I like the people and the place.

Rating:

1.0

I showed up to get the truck and the truck wouldn't start, I had to call roadside assistance which put me behind my moving 2 and a half hours. The next issue was I was supposed to get a appliance dolly and there wasn't one in the truck and the business was closed. I got my final charges after I returned the truck and they still charged me the dolly rental. I have emailed U-Haul several times and no response from anyone about the dolly charge

Rating:

5.0

Easy to return

Rating:

3.0

The person that handled the Uhaul was not there and the gentleman that was there did not know much, but took my info and gave it to whoever, and if did get taken care of.

Rating:

1.0

Very friendly and professional.

Rating:

5.0

was very pleased with the service and all our questions were answered..

Rating:

3.0

Warren was helpful and friendly. I will definitely use this Uhaul location again.

Rating:

5.0

Great experience!!!

Rating:

1.0

They were closed when they were supposed to be open. Had a horrible time trying to pick up truck with zero assistance.

Rating:

5.0

Excellent customer service.

Rating:

5.0

The guy moving my U-Haul was very nice and helpful.

Rating:

5.0

Moving is never easy but the attendant in Morrilton helped pick the proper sized truck and answered all my questions about the pick up and drop off.

Rating:

1.0

The truck was dirty, it was nearly out of gas, the exhaust was so loud, and the steering was way off... Something wrong with the front end, . On top of that it costed 128 dollars plus a deposit which hasn't been returned. I had the U-Haul 2 hours. I declined insurance and he still added it. It was a racket.

Rating:

5.0

No issues!!

Rating:

5.0

Super-nice guy. Even gave me extra days and miles without me asking! It's a tucked away place, but great service. He has been a U-Haul franchise for over 20 years with all the excellence plaques on his wall (5-year, 10-, 15-, and 20-year). Use this location if you can!!!

Rating:

5.0

Great Experience

Rating:

5.0

No further expectations, thank you! The guys at McKeys were friendly, respectful, easy to talk to, and knew what they were doing.

Rating:

5.0

Loran at Mckeys Lawn & Car Care, was really helpful and well knowledgeable of his job, did not have any problems with the equipment it was well maintained and clean, would recommend their service to anyone.

Rating:

5.0

Excellent! Owner was very helpful and obviously a veteran with the company…he was professional but also personable! Outstanding services

Rating:

5.0

I had the best experience using a U-Haul for the first time!!

Rating:

5.0

Every thing was gas.We forgot to put gas back in it and they put gas in for us

Rating:

1.0

Did not check that the lights functioned . Did not secure hitch pin or chains properly . The trailer came loose 1/2 block from location . Also failed to place hand dolly in trailer had to return to location to pickup dolly . In fact he told me where to find them and get it myself . All in all worst experience with Uhaul . I want a cost adjustment for poor service .

Rating:

5.0

Always very friendly and accomodating. Highly recommended!

Rating:

5.0

To improve things for the next customer, you should tell them to go out of their way and drive to Morrilton and rent from McKey's next time they need a truck or trailer rental

Rating:

3.0

Needs a bigger place. But wonderful customer service.. Knew what he was talking about.. Great guy..

Rating:

5.0

Nothing! Mr. McKeys was very professional and helpful. He had everything Ready to go and showed me how everything worked.

Rating:

5.0

Absolutely wonderful folks. So kind and helpful. He made it so easy for us and on Christmas Eve. Thank you.

Rating:

5.0

The owner is so nice and was helpful both times I was in there.

Rating:

5.0

Always professional and this is my go to place to rent UHauls.

Rating:

5.0

No improvement needed

Rating:

4.0

No problems, In and out quickly. :)

Rating:

3.0

The location was closed when the trailer was returned.

Rating:

5.0

Great staff! Highly recommend this location!