Comentarios del cliente para Maple Grove Auto Center

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Maple Grove Auto Center

Grado total:

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Rhonda N. en

Grado:

El cliente no dejó un comentario.

joan W. en

Grado:

I reserved my U-Haul in Princeton, WI. I had to go get it at Monetello, WI. Very disappointing.

Larry A. en

Grado:

not sure

JIM A. en

Grado:

Absolutely nothing - the owner was very pleasant, well-organized and extremely helpful. The trailer was positioned for easy hookup and he helped with getting it hooked up

THOMAS H. en

Grado:

Great service!

Phil S. en

Grado:

Great customer service they had the trailer I needed and they were very helpful. I would highly recommend Maple Grove Auto to anyone needing moving or towing equipment

Larry S. en

Grado:

El cliente no dejó un comentario.

Richard R. en

Grado:

El cliente no dejó un comentario.

SCOTT F. en

Grado:

Great person to deal with

Kimberly C. en

Grado:

My experience here was great! Thanks so much

Christopher M. en

Grado:

El cliente no dejó un comentario.

Renee H. en

Grado:

I gave a credit card online but when driver went to check out the truck, they had to call me for that info again.

Pamela A. en

Grado:

Bad serivce

jimmy K. en

Grado:

We really liked the women Sam who helped us, location was Easy to find. We did Find SCREWS in the unit that did cause very high damage to my personal property

Ted A. en

Grado:

Will never do business with this location again. We called the afternoon before to confirm our reservation. They told us we may not have a truck as one was not available. When we asked why they stated that that’s how UHaul does business. We had to call another location before they finally called us back to say they would be driving to Oshkosh to get us a truck. Very poor customer service. The lady was very rude to us after we called the other business. We should not have had to do that.

CURT P. en

Grado:

Nothing, everything was great

ROGER D M. en

Grado:

the attendant needs to be more clear on charges. I was told that I would have a 15-ft truck, and three days before my move was told that there was nothing that size available. As a result, I had to settle for a 10-ft truck, which made me make two additional round trips, incurring extra expense in mileage charges. overall, not very happy about the way i was treated. I feel that I should be given a credit of at least 40 miles due to not having a large enough truck. Samantha at the Maplegrove location was nice enough, but you guys also charged me for a deposit of $85 on Friday, then today, Monday, you charged me two times for $67 and then an additional $12, for a total of $233, when I only owed about $165, and even that amount should have been discounted $10 because I was given a 10-ft truck and not a 15-ft. That was supposed to have been changed before I was charged, and that was not done either. Here it is almost at the end of the business day, and still don't have a resolution. Samantha says she is working on it, but it seems that corporate is dragging their heels in trying to help her. Not a happy person right now, and if it is not resolved soon, and in a satisfactory manner, I will be making further steps to get restitution. You may call me for more information at my listed phone number and I will be happy to discuss the matter with you.

Brenda B. en

Grado:

Wish I could have picked up in Madison- little out of my way.

SHARON J. en

Grado:

El cliente no dejó un comentario.

rebecca R. en

Grado:

the owner of the location was not familiar with the Uhaul site in processing orders. He also took my license but he did not use it to add in my current address. So refund is going to an old address.

Julie W. en

Grado:

The employees at Maple grove worked to help me get the best deal on my truck rental! I really appreciated that, it helped me a lot!!

Paul H. en

Grado:

Dog hair in the front....

KIMBERLY K. en

Grado:

Customer service was wonderful very friendly and helpful

Lloyd M. en

Grado:

Nothing comes to mind. Great location, equipment and courtesy.

mark C. en

Grado:

I knew the place well, the staff friendly, and the location clean - I got Uhaul equipment several times from there previously and it was always clean - this time, the truck was OK but the car transport was NASTY - full of dried sand and dirt - a water hose and 5 minutes would have solved this problem -

Tom W. en

Grado:

Easy drop off process. Neat and orderly, quick service and courteous staff(Ken)

mary K. en

Grado:

El cliente no dejó un comentario.

Michael G. en

Grado:

El cliente no dejó un comentario.

ROBERT M. en

Grado:

El cliente no dejó un comentario.

Verne W. en

Grado:

El cliente no dejó un comentario.

carol N. en

Grado:

El cliente no dejó un comentario.

DUWAYNE R. en

Grado:

We were going to return our uhaul on Saturday afternoon(renting for 4 days and picked up at 4:30 pm on Tuesday), but this location said that they weren't there on Saturday afternoon so they charged us an extra day. There weren't there on Sunday either. We have never been charged and extra day at other locations and we usually return the uhaul after hours.

Amanda L. en

Grado:

Just wanted to make a note that my original pickup location was supposed to be at Lidtke's in Beaver Dam, WI. Finding out two days before my move that I would not be able to pick up the truck I reserved at that location on Saturday morning added SO much stress to my moving experience. I'd already started my new job in Michigan, five hours away, and had to make special arrangements for my mother and stepfather to pick up the truck 47 miles away on Friday afternoon.

SHARON F. en

Grado:

El cliente no dejó un comentario.

Jeff G. en

Grado:

El cliente no dejó un comentario.

AMBER B. en

Grado:

Awesome experience!!

Aaron P. en

Grado:

El cliente no dejó un comentario.

Susanne B. en

Grado:

Not a thing!

Matthew W. en

Grado:

Almost everything was very easy and went well, except I had to go 22 miles from my home town to pick up the truck and I was not reimbursed for the extra miles. I ended up just like 5 miles over and was charged that difference. If I had picked up the truck at my original pick up place, I would not have been charged the extra.

ROSAURO R. en

Grado:

Employees are doing fantastic jobs.

SCOTT B. en

Grado:

we have rented a few Uhauls for our recent move HANDS DOWN this location at the Maple Grove Auto Center on Route 23 in Montello Wisconsin THE BEST! will utilize this location in the future for all of our UHaul needs!!

Dennis K. en

Grado:

Took care of the rental return very well. Exemplary of how customer service should be managed.

Mathias H. en

Grado:

El cliente no dejó un comentario.

Jonathan F. en

Grado:

Nothing. Excellent and friendly service.

SCOTT F. en

Grado:

El cliente no dejó un comentario.

scott S. en

Grado:

This was a disastrous breakdow this was a disastrous break down and your services help me no end towed a car

Sharon G. en

Grado:

Because the place is closed on Sundays and this is where you instructed us to return it, I'm not able to respond to the questions.

JOHN M. en

Grado:

El cliente no dejó un comentario.

BECKY M. en

Grado:

El cliente no dejó un comentario.

frederick W. en

Grado:

it was great in that truck was inside on day of pickup in that there was ice storm night before. Saved me time in not having to scrape off windshield.

BECKY M. en

Grado:

El cliente no dejó un comentario.

BECKY M. en

Grado:

El cliente no dejó un comentario.

KAREN S. en

Grado:

El cliente no dejó un comentario.

MICHAEL K. en

Grado:

El cliente no dejó un comentario.

Penny K. en

Grado:

El cliente no dejó un comentario.

TIM M. en

Grado:

El cliente no dejó un comentario.

THERESA W. en

Grado:

We could not pick up our truck in Princeton so we were sent to Montello. They were nice there. However, the inside of our truck smelled strongly of smoke and the floor was not clean. There were also broken hangers left inside. We had to clean it out the best we could and lay blankets down before putting anything inside.

Danny J. en

Grado:

Was kind of suprised car dolly was still in snow bank covered with snow....but was ok being they hooked it up to my vevhicle

LEE V. en

Grado:

all was well.

Michael S. en

Grado:

Good job

Jeffrey S. en

Grado:

El cliente no dejó un comentario.

Aaric M. en

Grado:

My rental was given away to another person. I was told to drive a half hour away from the place I was moving from to pick up another. Major inconvenience. Then told the wrong place to pick it up

Joel C. en

Grado:

El cliente no dejó un comentario.

Jon S. en

Grado:

El cliente no dejó un comentario.

BEVERLY R. en

Grado:

El cliente no dejó un comentario.

PEGGY M. en

Grado:

I ordered a dollie and no dollies in truck because they are not open on saturdays which I think is bad for business. I had to go back the the place where I star

Bill L. en

Grado:

Maple Grove Auto is the only place to rent a U-Haul from. Friendly, knowledgeable, extremely helpful. What more is there to say? 100% positive experience.

Samantha M. en

Grado:

U Haul as a company has taken a severe nose dive to the pits of crap service.

Diana T. en

Grado:

El cliente no dejó un comentario.

matthew B. en

Grado:

El cliente no dejó un comentario.

KEN S. en

Grado:

El cliente no dejó un comentario.

CINDY G. en

Grado:

El cliente no dejó un comentario.

MATTHEW B. en

Grado:

El cliente no dejó un comentario.

Lisa C. en

Grado:

El cliente no dejó un comentario.

Gene M. en

Grado:

The truck I received had lose parts on the dash they rattled for the entire 300 miles I drove it. The back of the truck had not been swept out, Plus I had to drive 45 minutes out of my way to get this truck. Every other rental place I've rented from always made sure that what I was renting was at the location I was picking it up from, was clean, and didn't have any issues.

VANCE H. en

Grado:

El cliente no dejó un comentario.

DONALD K. en

Grado:

El cliente no dejó un comentario.

jerry T. en

Grado:

El cliente no dejó un comentario.

LEANNA W. en

Grado:

El cliente no dejó un comentario.

Louise M. en

Grado:

El cliente no dejó un comentario.

SHERYL R. en

Grado:

El cliente no dejó un comentario.

KEN S. en

Grado:

nothing

Joel C. en

Grado:

El cliente no dejó un comentario.

Lisa S. en

Grado:

El cliente no dejó un comentario.

KEN S. en

Grado:

El cliente no dejó un comentario.

CINDY P. en

Grado:

El cliente no dejó un comentario.

LEE V. en

Grado:

keep the same attitude. All things were a-ok.

David F. en

Grado:

Keep rockin, Your doing great!!!!

eric E. en

Grado:

El cliente no dejó un comentario.

Kevin R. en

Grado:

Very quick and prompt service. Very friendly staff.

Douglas M. en

Grado:

El cliente no dejó un comentario.

James B. en

Grado:

El cliente no dejó un comentario.

Douglas S. en

Grado:

Have larger trailers available.

Andrea S. en

Grado:

El cliente no dejó un comentario.

RYAN M. en

Grado:

El cliente no dejó un comentario.

Joan R. en

Grado:

El cliente no dejó un comentario.

jeff K. en

Grado:

The people at Maple grove are very kind . I would and will go back when needed 5 stars for them.

John P. en

Grado:

El cliente no dejó un comentario.

Julie M. en

Grado:

Same comments for this location as I wrote in the first comment box. Thank you for a great experience, especially the customer service.

George B. en

Grado:

El cliente no dejó un comentario.