The original trailer I thought I was renting ended up being unavailable so I was given a smaller one and unfortunately what I was trying to move did not fit in it so I had to return the trailer the next day and I have to come up with another planMike J.
Customer Reviews for Maple City Mini Storage
(Distribuidor de U-Haul del vecindario)
Chatham, ON N7M1T5
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 9 a. m. - 5:30 p. m.
- Sáb.: 9 a. m. - 3 p. m.
- Dom.: cerrado
- 9/26/2021: 10:00 a. m. - 1:00 p. m.
- 10/3/2021: 10:00 a. m. - 1:00 p. m.
- 10/10/2021: 10:00 a. m. - 1:00 p. m.
- 10/17/2021: 10:00 a. m. - 1:00 p. m.
- 10/24/2021: 10:00 a. m. - 1:00 p. m.
- 10/31/2021: 10:00 a. m. - 1:00 p. m.
- 11/7/2021: 10:00 a. m. - 1:00 p. m.
- 11/14/2021: 10:00 a. m. - 1:00 p. m.
- 11/21/2021: 10:00 a. m. - 1:00 p. m.
- 11/28/2021: 10:00 a. m. - 1:00 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.A C V.
Fast easy service.GLEN A.
El cliente no dejó un comentario.CAROLYN G P.
El cliente no dejó un comentario.Brian B.
While the facility itself is a little old the business is more than made up for by it's staff. They are excellent Katelyn is extremely helpful and takes the time to explain things and Richard was more than helpful at helping to get a trailer ready to go for us.MARC LYLE W.
Best uhaul location ever !BRUCE B.
El cliente no dejó un comentario.IAN P.
Super accomedating and friendly. Process was easy. Friendly staff.Kailah S.
Nothing. Everything was very goodJudith W.
Friendly helpfulmark S.
Excellent customer serviceCHERYL A.
This was a very last minute rental need. Called Maple City Storage to see if they had a unit available. At first they had to say no, but then they came up with a plan and found a unit available for me to use for a couple hours. Service was above excellent, the staff were polite and professional. We even joked and had a couple laughs. I picked up the truck and they helped with the paperwork. These folks are awesome people. This is the second time I rented from them. I will be back for sure. Thanks for going out and being there when needed. Definitely give them an A+++++DANIEL C.
Very friendly and helpful serviceAshley J.
Owner stayed past closing to make sure everything was ready. Much appreciatedMegan M.
El cliente no dejó un comentario.DENNIS R M.
My complaint is with Uhaul company it's self. They wanted me to drive an hour out of my way two days before I had my pick up to get the equipment. I had this booked a month ahead. Thankfully maple city storage found me a solution in time.BRADLEYGORDON S.
Very friendly and helpful staff, transaction was fast and smoothPaul H.
El cliente no dejó un comentario.Josh S.
El cliente no dejó un comentario.A C V.
reserved an appliance dolly/cart and the location did not have it. Reservation was for pick-up at 11:30 am and not able to get truck until 1 pm. previous users did not return unit till then. would have appreciated a call to give me a heads up of change of unit availability and save a wasted trip down to pick up unit. pleasant staff but could be run more efficiently.FRANK C.
thanks for a friendly, courteous and helpful experienceDANIEL M.
El cliente no dejó un comentario.William S.
El cliente no dejó un comentario.Kaitlyn S.
El cliente no dejó un comentario.CHESTERRAYMOND J.
Nothing - professional, concise, clean.T-JAMES D.
GraciasSIMON PETER S.
El cliente no dejó un comentario.Angie H.
Friendly staff, everything as promised.LINDSAY R.
I was disappointed to see the staff not wearing masks inside the building despite the current pandemic regulations to do soJULIENVICTOR P.
They go above and beyond.ROBERT S.
Yes we will use again at the end of the month.JEANNE H.
El cliente no dejó un comentario.Frank G.
El cliente no dejó un comentario.VENESSA B.
Helpful, friendly staff, will definitely rent from this location again!MICHAELA S.
El cliente no dejó un comentario.Kaveh S.
El cliente no dejó un comentario.Kenneth W.
Great customer service.DAVID S.
Top notch team!DANIEL C.
El cliente no dejó un comentario.CHRISTOPHERWAYNE G.
El cliente no dejó un comentario.DOUGLASA C.
Staff extremely knowledgeable of their equipment and very helpful making sure I had the proper trailer for my needs and what my vehicle was capable of towing. ¡Gracias!TRACYL W.
We rented a 26' Truck two weeks prior to this 20' truck. For whatever reason the first truck was much quieter and better on Gas Mileage. Driving a truck for 6hrs makes a big difference. The Staff at Maple City Mini Storage were amazing. Extremely helpful, and felt they went out of their way. Thank you. Laird.LAIRD V.
All good , check in took 5 minPHILLIP P.
Great people took great care of me. Thank you.JORDANNATHANIELW B.
El cliente no dejó un comentario.MAGNOLITO C.
The people that operate maple city mini storage are very polite and a pleasure to deal withTerry L.
El cliente no dejó un comentario.JEFFREY C.
El cliente no dejó un comentario.STEVE D.
Very friendly people.GORDONS H.
Everything was smooth to pick up and returnJEFFREY C.
El cliente no dejó un comentario.Brad D.
Very good serviceJACKLYN J.
Great customer service! no complaints.Dennis Q.
El cliente no dejó un comentario.KYLEHARRISON V.
I personally feel like no improvement is nessicary. The staff was extremely nice and very accomindatable. They went out of their way to help us with an issue with out trailer plug and even offered the part we were missing to us for free. I will definitely be coming back again and will be telling everyone I know to use this place for their needs. Even found out that they sell all different shape boxes that I will be coming to purchase to build a fort/castle for my son.KAYLAAMANDA S.
Great service! I can't think of a thing that needed improvement.Kelly W.
First class service A+++++DENNISJ Q.
Excellent service, even came out and hooked up the trailer and made sure all was safe. I'll use this location again.SCOTT B.
El cliente no dejó un comentario.ERICANDREW L.
El cliente no dejó un comentario.Darin S.
Great customer service again.ALLENP D.
Make billing more fluid.DEBRA P.
The uhaul truck was clean and drove well. That's about the only positive thing I have to say. Don't let the 19$/day fool you. That wound up costing me 177$. I really only got the insurance added. Then the other taxes come. I'm supposed to be getting a partial refund which they said would be e transferred to me the following morning. I've called twice and apparently only 1 person knows how to transfer there but they werent in both times I called. Now they're just going to leave cash there for me to come pick up? I wanted the transfer because I don't live in the same town.. so now I'll be using half of that refund in gas to go and collect what I am owed. When my truck is up and running again.. which is one of the main reasons why I rented. Go pick up what my truck needed... I don't think I'll be renting a uhaul again. Yes of course I am at fault since i handed the money over for it . I was just in a hurry and needed transportation right then. Lesson learned.Lisa L.
Great people to deal with. Very friendly and service was outstanding.Don D.
Excellent service provided. Staff is professional, courteous and knowledgeable .Ian P.
Excellent customer service. Keep up the good workDARRINE C.
El cliente no dejó un comentario.DOUGLASDAVID W.
El cliente no dejó un comentario.Christopher Z.
No improvement needed. Very satisfactory.kenneth M.
El cliente no dejó un comentario.TODDJ C.
El cliente no dejó un comentario.Todd J.
El cliente no dejó un comentario.PAUL B.
El cliente no dejó un comentario.Danny P.
El cliente no dejó un comentario.Carolyn P.
The pickup station manager was excellent and helpful. Was lucky to go there. The online service needs a lot of work. Many errors in location address and optionsTerrance D.
El cliente no dejó un comentario.Richard J.
El cliente no dejó un comentario.usman F.
El cliente no dejó un comentario.BRADLEYW C.
The service from this place was good .I would recommend it to anyone. Thanks for the service.David S.
There is no way you could improve. I have never been treated so well as I was at this location. They definitely have a customer for life.Steve S.
Second key to the pickup truck was not available, and I had to pay a 89.00 towing charge to have the truck unlocked and I had not even left the dealer yet......... the territorial manager offered only a 40 dollar credt for another rental. I guess that is how U haul Canada handles things. the rental of 1 day cost 89 bucks the tow company cost 89 bucks ........so not a cheap rental as advertised of 19.95. a day . I will use the 40 dollar credit in my december move but will never rent again from u haul. As well after I am finished my dec. move I will file a complaint with the Canadian Better Business Beaural and post of facebook my experiences from the time of my rental in october to the end of my rental in Dec. Never again NEVER.Wayne R.
The staff was very friendly and approchable. Easy to work with it was a great pleasure dealing with this staff at this location . Thankyou Ryland McIntyre Returning happy customerRyland M.
Supper nice people, will go there again. DaveDave J.
El cliente no dejó un comentario.William M.
We rented a trailer. An employee connected a trailer, but claimed our Ford pickup's lights (connection to the trailer) were broken. They encouraged us to rent a van. The rental was sufficient for our needs, but of course cost many times more, and that hurt our move budget a lot. We were surprised at the claimed malfunction, as we had used our home trailer a week before. So, the day after our rental we brought our truck to the dealership and it tested perfectly. I phoned the U-Haul location with this news and was told I would receive a call from a manager. No call came. We are extremely unhappy with what feels like a scam. We will certainly be submitting online reviews unless U-haul reaches out to us.Martin S.
El cliente no dejó un comentario.George N.
El cliente no dejó un comentario.Scott D.
El cliente no dejó un comentario.Terry G.
El cliente no dejó un comentario.Stanley S.
Very accommodating! Requested a pickup. Had no problem Switching to a truck with a cover, due to rain! Greatly appreciated!Lester C.
Simple, quick, friendly and helpful. no issues. GraciasCraig P.
Wished I could of picked up the truck were neededPhillip K.
Amazing great customer service and great communication in email and in personJAMESA C.
Terrific Service. Staff knowledgeable and very cordial.RICHARDM G.
Excellent customer service. Had a truck available on very short notice. I would highly recommend this location for both Uhaul rentals and storage rentals.Tom B.
El cliente no dejó un comentario.DALEA D.
El cliente no dejó un comentario.Renee C.
Everyone at this location is very pleasant and knowledgeable about the services they provide. I have dealt with this location for years and have never been let down. Keep up the great work!Shane D.
Good serviceIan M.