Customer Reviews for Manleys Recycling Inc
(U-Haul Neighborhood Dealer)

203 reviews

503 Mill St   Middleport, OH 45760

(740) 992-6635

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed

Services at this Location:

Contact Us

(740) 992-6635

503 Mill St
Middleport, OH 45760

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Phone service there isn't great for those who have AT&T or Cricket. Would've been nice to have a secure wifi network to connect to to pick up and drop off the unit I rented. U-haul was clean for the most part, nothing ridiculous or unexpected. Wasn't really aware that I wouldn't get my money back if I brought the unit back a full day early.

Adam Little 
Rating:
5.0

Customer did not leave a comment.

Sandra Unruh 
Rating:
5.0

Customer did not leave a comment.

Jessica Riffle 
Rating:
5.0

Watch the fuel on the 26 footer,from half to 3/4 cost me $56,other than that no issues

Daniel Hall 
Rating:
5.0

Rented a truck twice in the same month and have had nothing but a positive experience. The was friendly and professional.

Rief Herman 
Rating:
5.0

Customer did not leave a comment.

Jordan Holman 
Rating:
5.0

Very helpful

Rahni Juelfs 
Rating:
5.0

Customer did not leave a comment.

MARGRET BENTLY 
Rating:
5.0

Easy drop off... Staff very helpful here too. 👍

Christy Tanguma 
Rating:
5.0

Staff was very helpful and returned to me my coffee mug I left 1 month ago when in picked up the trailer. It was an easy process for renewing the contract for an longer period.,

Cheryl Tippie 
Rating:
3.0

Less republican-leaning decorations.

Ethan Haning 
Rating:
5.0

Very pleasant office staff, clean and very helpful.

Angelia Fitchpatrick 
Rating:
4.0

Customer did not leave a comment.

DEBRA MICHAEL 
Rating:
5.0

Customer did not leave a comment.

Vaptyolia Laudermilt 
Rating:
5.0

Always great

MATTHEW DAILEY 
Rating:
5.0

Customer did not leave a comment.

Arthur Miller 
Rating:
3.0

The online check in and drop off is terrible.

John Betzing 
Rating:
3.0

Customer did not leave a comment.

Steve Bailey 
Rating:
5.0

Customer did not leave a comment.

Steve Weyand 
Rating:
5.0

Very good experience on my rental. Staff is very friendly and helpful. Highly recommend.

brian conde 
Rating:
5.0

Very professional and customer friendly. I highly recommend this U-Haul business. Thank you!

brian conde 
Rating:
5.0

You don't reimburse on gas but charge if too low..I left way too much in the uhaul how is one to judge how much to put in it??

Allyson Sayre 
Rating:
5.0

I did after-hour drop off. There was plenty of space to park, and the drop box was clearly marked with easy instructions.

Tahnee Andrew 
Rating:
5.0

Both the staff at the Manleys and Uhaul provided great customer service.

Kevin Meadows 
Rating:
5.0

Good job has always. 👍🏼

Mark Richards 
Rating:
5.0

Great people!

Bob Greenleaf 
Rating:
2.0

I reserved a 26 foot truck. Was contacted by uhaul the day before to confirm and even had my pickup time pushed back an hour to make sure my requested vehicle would be there. When I arrived the only truck they had on site was a 20 foot truck. Having to settle for a smaller truck than reserved at the same price was absolutely ridiculous. I thought for sure I had a guarantee from uhaul but I must have been mistaken.

Caleb Davis 
Rating:
5.0

Customer did not leave a comment.

Amy Ghanim 
Rating:
5.0

Customer did not leave a comment.

Heather Johnston 
Rating:
5.0

Customer did not leave a comment.

Susan White 
Rating:
5.0

The gas rank gague not workibg ran out of gas on wv.interstate it said 3/3 tank when light came on no qjere to get off.

Rosemarie Singleton 
Rating:
5.0

Customer did not leave a comment.

Jim Barrett 
Rating:
5.0

Customer did not leave a comment.

Maryjane Partlow 
Rating:
5.0

Customer did not leave a comment.

Robin Muhammad 
Rating:
5.0

Service was great! Thanks

Robert Lawson 
Rating:
5.0

Customer did not leave a comment.

brian conde 
Rating:
5.0

Great service.

Sarah Lowden 
Rating:
5.0

As usual, it was a smooth and hassle-free experience. So glad to have this U-Haul biz locally.

Bruce Wolfe 
Rating:
3.0

I personally did not see the drop-off area . So I'll have to pass.

Rebecca Adcock 
Rating:
4.0

Customer did not leave a comment.

Bradley Young 
Rating:
5.0

Customer did not leave a comment.

Mark Richards 
Rating:
5.0

Customer did not leave a comment.

Marty Obryant 
Rating:
2.0

I can not rate this location because it was closed at time of drop off.

DEEDEE ZAVALA 
Rating:
5.0

App would not allow extension.

Vincent Demarco 
Rating:
1.0

Rented from here twice and both times requested a Dooley. Did not get one either time. Also asked for furniture pads this time. Didn't get those either. Called location and was told if you use the 24/7 and pickup on days they are closed, they don't put them in ahead of time. They also told me that they don't always have the equipment there anyway. I found this to be poor business.

Heather Farley 
Rating:
5.0

Customer did not leave a comment.

Chester Rose 
Rating:
5.0

Customer did not leave a comment.

Karen Starberg 
Rating:
1.0

Customer did not leave a comment.

William Taylor 
Rating:
1.0

The website is absolutely ridiculous and the "live chat" takes FOREVER to get a reply. The customer service person was.... Well, terrible and has no idea to do her job. I spent more time trying to get the online stuff to go through than what I did moving everything I own. Next time I'll pay friends to move my things

Marjorie Bratton 
Rating:
3.0

Customer did not leave a comment.

RACHAEL QUILLEN 
Rating:
5.0

This comment is not a reflection on Manleys Recycling in particular, but the online experience I had renting a U-Haul. I was trying to rent a 10' truck in Athens, OH but none were available, so I ended up renting a 15' truck, as multiple locations had them available. I drove down to Athens to pick up the truck and I received a phone call from U-Haul telling me there are no U-Hauls available anywhere Athens, despite what was showing up online. The only option we had was to drive 40 minutes to Middleport to get a 26' vehicle. It was quite disconcerting to have to deal with the situation.

David Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Keith Rhodes 
Rating:
5.0

Customer did not leave a comment.

Pat Kendrick 
Rating:
5.0

I have rented a car hauler probably half a dozen times and everyone's been in good shape and easy to pull no complaints whatsoever

Kraig Lemley 
Rating:
3.0

Customer did not leave a comment.

Margaret Churchill 
Rating:
5.0

Customer did not leave a comment.

Adam Williams 
Rating:
5.0

Customer did not leave a comment.

Sharon Lawrence 
Rating:
5.0

Nice people to deal with

John Tillis 
Rating:
5.0

Customer did not leave a comment.

DONALD SMITH 
Rating:
5.0

Customer did not leave a comment.

Sheena Buck 
Rating:
5.0

Customer did not leave a comment.

Brandi Fisher 
Rating:
5.0

Customer did not leave a comment.

Steve buzzard 
Rating:
5.0

Not much...I had a great experience here.

Donna Hendricks 
Rating:
5.0

Service was outstanding, they went out of their way to get us a truck, thank you

Robert Jordan 
Rating:
4.0

Customer did not leave a comment.

Melissa Lockhart 
Rating:
3.0

Customer did not leave a comment.

Michelle Hidalgo 
Rating:
4.0

Customer did not leave a comment.

JACQUELYN ROCK 
Rating:
5.0

Customer did not leave a comment.

Bryan Hardesty 
Rating:
3.0

Customer did not leave a comment.

Dawnett Ramey 
Rating:
4.0

Customer did not leave a comment.

Russell Lowe 
Rating:
5.0

If the lights are not working on a trailer be willing to wave the fee for dropping it off at a different location since at that point it is unsafe to pull...

Shawn King 
Rating:
3.0

For ATT customers we do not get good cell signal at this location so it took a long time for the app to complete its tasks, sometimes telling me the webpage couldn't be displayed. It was very frustrating when we were on a timeline. The truck ID numbers were not where the app said to look for them at the top right of the truck. We had to call Uhaul and the rep read the license plate to us so we could locate out truck. Other than that, the truck itself was fine.

Teresa Shiflet 
Rating:
5.0

Customer did not leave a comment.

Deryl Wilson 
Rating:
5.0

Customer did not leave a comment.

Jonathan Johnson 
Rating:
5.0

Customer did not leave a comment.

Larry Jones 
Rating:
2.0

I was told to return to this location, this location was closed for an entire week. The only good experience I had was with the young women who helped me check in equipment over phone, I think you call them area location consultants. She very polite and respectful and helpful.

Dee Dee Zavala 
Rating:
2.0

The vehicle was dirty. Tires covered with mud. Gas tank not filled.

Jude Meyers 
Rating:
5.0

I ordered a dolly. There was not one in the truck when I picked it up

Vickie Billingsley 
Rating:
5.0

The staff was very helpful and friendly.

Lisa Minshall 
Rating:
5.0

Customer did not leave a comment.

Tracy Merico 
Rating:
5.0

Nice clean truck, ran well. Great experience

Tony Jones 
Rating:
5.0

I really had an issue with renting a car trailer for 1 day and if it was a one way i would be charged almost 10 times the amount unless I brought it back to rental lot

sherman potter 
Rating:
3.0

Customer did not leave a comment.

Janice Gieseking 
Rating:
3.0

No cell phone service there for T-Mobile and place was closed for pickup. Made it challenging for pickup.

Jonathan Beach 
Rating:
4.0

Customer did not leave a comment.

Danny Adams 
Rating:
5.0

Customer did not leave a comment.

Bruce Fisher 
Rating:
4.0

Customer did not leave a comment.

DENNIS LITTLE 
Rating:
5.0

Customer did not leave a comment.

Phillip Morehead 
Rating:
1.0

Dropped the truck after hrs...Swept the truck & filled the tank... Was charged for cleaning & fuel...Manleys has that kind of reputation I should have known better than to drop off after hrs...Won't happen to me again...

George Allen 
Rating:
3.0

Seats and interior needed cleaning

STAN BURDETTE 
Rating:
5.0

Customer did not leave a comment.

Matthew Dailey 
Rating:
5.0

the desk clerk was very professional

Daniel Smith 
Rating:
5.0

Excellent customer service! Thank you.

Tim Petrie 
Rating:
5.0

Customer did not leave a comment.

Ashley Rhodes 
Rating:
3.0

Customer did not leave a comment.

Kimberly Finn 
Rating:
3.0

Need more parking space

EDDIE COLEMAN 
Rating:
5.0

Customer did not leave a comment.

Roger HUDSON 
Rating:
1.0

Clerk told me to have it back by 11 am . I had it there at 11 am. She made the time on the contract 10:30 am and I was charged for a second day . They charged me for an appliance dolly and told me the day I rented it that “ that’s about all we have “. I never got my dolly . They did take amount off but didn’t apologize or explain why I didn’t get it . Never will I got there again.

Jason Lyons 
Rating:
3.0

Efficient but very poor facility.

James MARSHALL 
Rating:
5.0

They were on time equipment was ready on pick up and return.

Delmar Pullins 
No reviews have been submitted for this location.

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