Comentarios del cliente para Malav Enterprise

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Malav Enterprise

Grado total:

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Joseph C. en

Grado:

Very nice experience. Very Helpful

CHRISTIAN H. en

Grado:

El cliente no dejó un comentario.

gerlinde Y. en

Grado:

We were told they were open by Uhaul customer service that they were open until 3:30. We arrived at 2:30 and they were closed. We had to spend time with the Uhaul/Share to return it.

WILLIAN B. en

Grado:

The local manager Kiran is a hard working fellow with a great sense of humor. Super easy to deal with. No improvements necessary.

Samuel K. en

Grado:

El cliente no dejó un comentario.

Lee R. en

Grado:

Professional and well run!

Jeffrey C. en

Grado:

Loved using the website

jeffrey H. en

Grado:

El cliente no dejó un comentario.

Michael D. en

Grado:

Good customer service

Brittany S. en

Grado:

El cliente no dejó un comentario.

THOMAS W. en

Grado:

thank you!

Rick S. en

Grado:

El cliente no dejó un comentario.

ROBERT W. en

Grado:

Not sure. Experience was what I expected. Very good.

Greg T. en

Grado:

Mr. Malav is outstanding to rent from. He was very helpful making sure the trailer was properly hitched to the truck, and made sure all the lights and signals worked properly. I would recommend Mr. Malav, and I look to rent from him again in the future. Greg Torr

JAMES C. en

Grado:

A great place to rent a vehicle

JOHN G. en

Grado:

Excellent customer service. Pleasant, very helpful in hook up and return.

Charles F. en

Grado:

El cliente no dejó un comentario.

MARK S. en

Grado:

treat them just like you treated me

attilio Z. en

Grado:

El cliente no dejó un comentario.

Lawrence R. en

Grado:

Awesome customer service! Very helpful!

Desmond L. en

Grado:

Very friendly and helpful staff!

Chicora J. en

Grado:

El cliente no dejó un comentario.

Danielle M. en

Grado:

This location has always had nice and friendly people working at it. I have been there a few times due to its location and have not been disappointed. Thank you for your help!

Sharon E. en

Grado:

Man claimed I would not be charged for blanket count, but I still received a bill. Pickup location failed to ensure count & drop location thus charged extra. Not happy with either location.

Richard S. en

Grado:

El cliente no dejó un comentario.

Dave R. en

Grado:

Do not park trailers on grass - too difficult to move around to connect to hitch.

STUART K. en

Grado:

El cliente no dejó un comentario.

Eric S. en

Grado:

There were NUMEROUS issues from day 1. I needed a trailer big enough to accommodate 2 motorcycles. I call the 800# approximately 1 month before I needed the trailer and specifically made this requirement known to the agent over the phone. I was reassured several times over the phone that it was in fact large enough for 2 motorcycles and I was provided a conformation #, date and pick up location. I called 48hrs before the reservation date and was told by the U-Haul agent that not only was the trailer not large enough for 2 motorcycles, but that it would now be even more money. Why? This was U-Haul's error, not mine. I then receive a new email confirmation, but it is now a totally different address. I now have to call U-Haul back and the representative states..."I'm not sure which location, you may have to call them both". Again, why? Why is this my responsibility? 9nce I arrive at the correct location, the station attendant has a sign on the door saying he is in the bathroom due to a stomach virus and will be back in 30min. Gross! I, along with some other random customer must wait for him to return and we are both delayed over 30min each. I then go to get everything situated and discover the cable attachment on my vehicle isn't functioning properly with the cable attachment on the trailer. I then bring my vehicle across the street and discover it is in fact the trailer attachment that is faulty, NOT my vehicle. The diagnostic test costs me $205. For the 3rd time, why? Why am I paying for a faulty malfunction on U-Haul equipment? I am then charged by the stomach virus attendant almost $65 more than the price I was quoted...which was already $40 more than my original quote from a month ago. If I didn't need the trailer right then and there I would have told them to go pound sand. All in all, I ended up spending over $435 on something that shouldn't have cost me more than $100. I will NEVER rent from U-Haul again, ever. I would strongly recommend going with one of their competitors.

Gary W. en

Grado:

Have used this location twice in the last month. Both trucks were clean and ran well. The online/app check in takes a few minutes but works. Same for return - takes a while with all of the photos but it works too!

Patience W. en

Grado:

El cliente no dejó un comentario.

Martin B. en

Grado:

El cliente no dejó un comentario.

Edward S. en

Grado:

The truck has some brake issues!! Brakes made a lot of noise, screeching and dashboard alarm going off!! Plus our reservation had to be redirected to another location! However the store attendant “Kerin” was awesome! He did whatever he could to save the rental. He was courteous and customer driven!

Jianfei H. en

Grado:

El cliente no dejó un comentario.

Dennis H. en

Grado:

El cliente no dejó un comentario.

Phyllis M. en

Grado:

El cliente no dejó un comentario.