Comentarios de los clientes para Main Street Gas & Food Mart

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Main Street Gas & Food Mart

Clasificación general:

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Beatrice A.
Clasificación:

Not cancel my reservation after 2 hours, I had already called the store owner and he said there was no deadline I was fine coming at anytime

DEAN S.
Clasificación:

The individual never helped me hook up, and eventually did come out and just hand me the paperwork and turned around and walked away. He never went over anything with me. Come to find out that a light was not working. I will never never never go to this Fernley location again.

glen C.
Clasificación:

El cliente no dejó un comentario.

RODNEY W.
Clasificación:

Nothing, everything was great. I just think if you return it early and with a full tank of gas you should get some kind of mileage discount or some credit for next time you rent again especially with the price of gas and filling up the tank which I didn't need to do but I did even if the discount expired in a year you'd still get a benefit because people would rent from you again and either lose that benefit or would use that benefit and it's a win-win or a win lose situation for either party

John H.
Clasificación:

El cliente no dejó un comentario.

Colin K F.
Clasificación:

El cliente no dejó un comentario.

timothy M.
Clasificación:

back cargo area had to be swept out

Manuel A.
Clasificación:

El cliente no dejó un comentario.

Jessica H.
Clasificación:

El cliente no dejó un comentario.

Casey Darrell V.
Clasificación:

My issue is with the regional office. I got an email, the night before from the regional office (not a call as I would have expected), that all the sudden they had pushed out my reservation for two weeks! I was livid! Thankfully I was able to make other arrangements with the local office. I will not be trusting any arrangement I make with the corporate or regional office again!

Jeremy D.
Clasificación:

El cliente no dejó un comentario.

Conrad S.
Clasificación:

The location did not have the 15' truck size we reserved and we received no prior notice. Had to wait over an hour while contacting regional U-Haul to see if there was a truck in the area and spoke with 5 different people. Eventually no truck, had to settle for a 10'. Loss of time. Also, they did not have moving blankets as reserved.

Joseph R.
Clasificación:

El cliente no dejó un comentario.

eman H.
Clasificación:

Have some different size trucks.

Jewel M.
Clasificación:

El cliente no dejó un comentario.

Chandra C.
Clasificación:

El cliente no dejó un comentario.

Steven B.
Clasificación:

Need to change out the bias ply tires with radial tires !!!

LINDA W.
Clasificación:

El cliente no dejó un comentario.

Joseph M.
Clasificación:

Very nice people who own and run this Fernley location. Try the specialty Indian food. JP.

everette S.
Clasificación:

When i talked to paul on the phone , I told him I had to return truck to Fernely to get my car. But was set up one way so had to pay an extra $ 65.33 because was left at wrong location. I will no longer rent from u-haul

ANTHONY LELAND D.
Clasificación:

N/A

Marc F.
Clasificación:

El cliente no dejó un comentario.

Gary H.
Clasificación:

El cliente no dejó un comentario.

Jason P.
Clasificación:

El cliente no dejó un comentario.

John C.
Clasificación:

El cliente no dejó un comentario.

Chance C.
Clasificación:

Staff at the location were friendly and helpful. Truck cleanliness could have been better or at least explained. Truck cab was dirty in the floor and had pet hair on the seats, dashboard, and in the floor. The back of the truck had small broken pieces of furniture and a soda can in the cargo area. I used a shop vac on the interior of the truck prior to making the moving trip and disposed of trash from the cargo area.

Jason P.
Clasificación:

It stinks like a sewer

tabitha H.
Clasificación:

Best customer service we have ever had at U-HAUL!!!

Mario F.
Clasificación:

Our truck pulled terribly to the right, tires were not inflated properly (rental place wanted to charge us to air up tires), inside of truck was dirty and transmission fluid smelled. Ways to improve; make sure the equipment has been properly maintained. Will not use/recommend U-Haul in the future.

Vicki H.
Clasificación:

Great customer service!

Susan S.
Clasificación:

El cliente no dejó un comentario.

Troy B.
Clasificación:

El cliente no dejó un comentario.

Bruno L.
Clasificación:

El cliente no dejó un comentario.

James W.
Clasificación:

El cliente no dejó un comentario.

Lacy P.
Clasificación:

El cliente no dejó un comentario.

Boyd Z.
Clasificación:

The guy at this location was very knowledgeable and helpful.

Clifton F.
Clasificación:

El cliente no dejó un comentario.

Brooke B.
Clasificación:

El cliente no dejó un comentario.

Eric P.
Clasificación:

Great service

James A.
Clasificación:

I lost the tie-down straps four times (meaning the came un tied-down in. Ina roughly two Dave drive from Fallon, NV., to Tacoma,WA. Not sure why they kept coming off on both sides. Scary!

Marilyn L.
Clasificación:

Everyone was nice enough but the trailer was not at the original location so we had to drive 40 miles away to get one and we only received $17 off the bill. When we got to Fernley, no one helped us find the trailer or gave us guidance on hooking it up.

Terry L B.
Clasificación:

Easy to pickup and drop off

Danny A.
Clasificación:

El cliente no dejó un comentario.

KENNITH CHESTER M.
Clasificación:

I paid over 500 and Uhaul says i still owe over 400 dollars

Shari F.
Clasificación:

El cliente no dejó un comentario.

Eric D.
Clasificación:

El cliente no dejó un comentario.

Jody A.
Clasificación:

I got charged for 4 days of a trailer that.i onky had for a few hours. Extra 104 dollars that over drafted.my bank acviunt resulting in a 35 dollar overage fee. I had no idea that charge was in.there. i have caklwd toll free only to transfered to local office in which 3 week afo.

Maxwell B.
Clasificación:

Owner and employees were great.

Carlo C.
Clasificación:

We went there after our reservation was not at Mike's Desiel and Auto Repair, they were not even open! When we called we were told we would get a discount due to the trouble and not having all the equipment we reserved, however we did not get any discount. We are not very happy and will not ever reserve online again!!!!

steve S.
Clasificación:

El cliente no dejó un comentario.

Holly D.
Clasificación:

Better attention to the customer and what they are telling you.

Jeff W.
Clasificación:

El cliente no dejó un comentario.

humayoon L.
Clasificación:

Best secure and good liactot

GIL N.
Clasificación:

El cliente no dejó un comentario.

Daniel W.
Clasificación:

Union 76 in Fernley is a great business; good service, prompt and effecient.

zena G.
Clasificación:

El cliente no dejó un comentario.

Austin C.
Clasificación:

Pick up went just fine

Richard M.
Clasificación:

El cliente no dejó un comentario.

Gary P.
Clasificación:

El cliente no dejó un comentario.

Gregory T.
Clasificación:

Lohdi, Is such a valued businessman our community, He runs his business with integrity and is easy to talk to. The trucks and trailers are always clean and we have never had a repair issue or reservation conflict. Uaul in Fernley thrives because of this man.

Eric D.
Clasificación:

El cliente no dejó un comentario.

Daniel W.
Clasificación:

El cliente no dejó un comentario.

Michael V.
Clasificación:

El cliente no dejó un comentario.

Adam S.
Clasificación:

This location was the only good thing about my experience, everything else about Uhaul sucks.

michael M.
Clasificación:

El cliente no dejó un comentario.

Mike M.
Clasificación:

El cliente no dejó un comentario.

JOAN O.
Clasificación:

I was helped even though they were not pen and he went out of his way to help me ,Waiting a while but was worth it

David C.
Clasificación:

El cliente no dejó un comentario.

Richard M.
Clasificación:

El cliente no dejó un comentario.

ROBERT B.
Clasificación:

Was hoping for a pickup truck loading was tougher for me. Was harder to clean..

Audrey N.
Clasificación:

El cliente no dejó un comentario.

Eric N.
Clasificación:

El cliente no dejó un comentario.

Rodney F.
Clasificación:

0 they were fast and freindly

robert B.
Clasificación:

El cliente no dejó un comentario.

Melvin C.
Clasificación:

El cliente no dejó un comentario.

tony B.
Clasificación:

no comment.

Luis M.
Clasificación:

El cliente no dejó un comentario.

Kelley R.
Clasificación:

El cliente no dejó un comentario.

bruce M.
Clasificación:

El cliente no dejó un comentario.

Brittney C.
Clasificación:

El cliente no dejó un comentario.

Melinda C.
Clasificación:

The customer service was amazing fast and efficient!

banks M.
Clasificación:

El cliente no dejó un comentario.

Edward F.
Clasificación:

El cliente no dejó un comentario.

Linda M.
Clasificación:

Very nice and helpful.

Mike R.
Clasificación:

El cliente no dejó un comentario.

Richard K.
Clasificación:

Nothing. Best U-Haul rental experience I ever had. The guy did a great job.

Lynne K.
Clasificación:

Don't ignore the customer. They said they would help me hook up. Never came out and helped. Never said come back in after you hook up. Didn't tell me how to complete the process. I finally hooked up myself and left.

Phillip H.
Clasificación:

I thought everything went smoothly at pickup. I did think the way the website calculated my trip was not ideal. To me it's obvious that a person renting isn't going to a pick up point to drop off point, there is going to be a little bit of miles between that.

Jeffrey C.
Clasificación:

El cliente no dejó un comentario.

Bob M.
Clasificación:

El cliente no dejó un comentario.

Natalie S.
Clasificación:

El cliente no dejó un comentario.

Thaelyn V.
Clasificación:

I reserved online it was ready when requested..very pleased

Jazmin M.
Clasificación:

El cliente no dejó un comentario.

Darren T.
Clasificación:

El cliente no dejó un comentario.

Vina C.
Clasificación:

I was scheduled at a different location, that I had to sit and wait for 10 min, the location was closed, even though I had a reservation, I had to call u haul so they could find me a different location, for my rental. It was frustrating, I ordered online, to be sure my rental was ready for pick up.

jose C.
Clasificación:

El cliente no dejó un comentario.

Dwane O.
Clasificación:

Easy drop off

Krystal P.
Clasificación:

Maybe NOT allow Truck Share for ANY hours when the location is ACTUALLY NOT AVAILABLE during those hours. I lost out on time I NEEDED for my rental and still paid full price.

Tonia L.
Clasificación:

El cliente no dejó un comentario.

prabhjot W.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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