Customer Reviews for Main Express Post Office
(U-Haul Neighborhood Dealer)

17 comentarios

8165 Main St   Vancouver, BC V5X3L2

(604) 449-5743

Horarios de la ubicación

  • Lun. - sáb.: 11 a. m. - 4:30 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(604) 449-5743

8165 Main St
Vancouver, BC V5X3L2

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 11 a. m. - 4:30 p. m.
  • Dom.: cerrado
No hay fotos disponibles

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Newer key boxes and padlocks would be nice to have at this location.

Sam Y. 
Clasificación:
1.0

Please contact me for the charges. So many unnecessary charges. 366$ for 31 hours. You guys charged me 3 rental periods for 31 hours. Absolutely ridiculous. I want to dispute these charges. Please let me know how to

Mankaran G. 
Clasificación:
5.0

I wish there is a clear label telling me which type of gasoline vehicle takes. It takes me quiet some time to figure it out.

Ping S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Dan W. 
Clasificación:
1.0

Check in the vehicle and the return check out was an ordeal on the website. The website didn't work and the lock box didn't open.

PETER L. 
Clasificación:
3.0

The self serve option wasn't worth it. It took about 40 mins to be able to access the vehicle because of problems with the process. First, we didn't get the code to unlock the truck and get the key so we had to go into the store and ask for help. Then, when we were taking photos of the pre-existing damage on the truck, the webpage wouldn't load so we couldn't submit it. Overall, the experience wasn't very favorable and next time I won't be using self-serve.

Shania C. 
Clasificación:
2.0

Customer service was not very helpful / friendly.

Teanna B. 
Clasificación:
2.0

Had a very difficult time accessing keys. My mobile connection was out of data so I could not get combination for lock. I tried calling the help line but they were useless as well.

Jonathan E. 
Clasificación:
1.0

The person at the desk was useless. Directed me to call a number and refused to answer simple questions. The app is also not great.

Randy L. 
Clasificación:
1.0

My vehicle was not available at the correct time or location. I had to go to a different location which took me extra 25mins. I was supposed to move into my new apartment and it cost me extra $100 because I had to extend the elevator reservation. Not happy with the experience at all. This is not professional and I expect to be fully refunded. The only positive here is that the lady who helped me at the location was helpful.

Alexandra N. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
3.0

We experienced considerable issues with the GPS location not allowing us to confirm pick up or delivery. It took about 20 -25 min at pick up and at least 30 min at drop off to get it to recognize the location.

Dakota K. 
Clasificación:
5.0

Answer the phone

John W. 
Clasificación:
1.0

The van I rented was fine, except for some sand and gravel in the interiors which would be expected in a moving van. What bothered me was that the process to gain access to the van took over 45 minutes. I have used Uhaul earlier to move residence and it has never taken so long. Please streamline the process to gain access to the vehicle especially if it is done remotely with no assistance from the staff at the location. I had to keep reentering information already provided during booking and the process was unnecessarily prolonged.

Andrew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAFFAELE D. 
Clasificación:
3.0

the pickup location wasn't friendly no more pickup from there

KHALID K. 
Clasificación:
5.0

I appreciate the area manager coming out to guide me through the process when the previous customer did not complete the return process.

Lorraine K. 
No se han enviado comentarios para esta ubicación.

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