Cup holder was broken no radio and the shocks where awful on the truck and we had a long distance drive. So had to buy a blue tooth speaker and I am still worried because of all the bouncing around my stuff was shifted all my dressers had bad wear from rubbing. We couldn't go more than 55 and it would start bouncing like crazy and any bump in the road made it worse.MONIQUE A.
Customer Reviews for Macs Hardware Moorhead
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck broke down but we don't know who is responsible for the maintenance of the vehicle. I refuse to recommend Uhaul but Macs Hardware wasn't involved in that fiasco. They should probably have the Uhaul tow number nearby rather than tell us to look up the number on the emailed rental agreement.Brandi H.
Customer did not leave a comment.kerry S.
The manager at the store hates working with Uhaul and was very open about it. Very bad attitude and I felt rushed.Oliver A.
Great people changed reservation twice and they helped clean up my problemsJeff F.
Customer did not leave a comment.Ryan M.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.KIMBERLY N.
Truck was a late model with rust on wheels and Truck body. Oil change was a month overdue by the service sticker on the windshield. MPG was less than 8 MPG.Gary K.
Customer did not leave a comment.Lana C K.
Have the equipment at the location it was reserved. I had to drive to a town 60 miles away to get the truck I reserved in order to have it for the time I made the reservation.JOHN A.
Customer did not leave a comment.Julie G.
Customer did not leave a comment.DEONE M.
No big deal. Sloppy out so trailer dirty but loved the duely. Poled so nice.Michael B.
Customer did not leave a comment.CHARLES B.
Very poor experience, have never had to deal with something like this from UHAUL before. I picked up a car hauler trailer and a few hours into my trip a truck flagged me down and informed me there was an issue with my trailer. One of the leaf spring bolts had come out and the trailer was no longer safe to drive. I was able to get off the highway and into a parking lot. It took 8 hours for UHAUL to get a new trailer to my location. I requested a refund and UHAUL basically took no responsibility and offered me a 12% discount despite the fact that their poorly maintained equipment put my family's safety at risk and cost us 8 hours on a cross country trip. Unsat UHAUL.CHASE R.
Have places that are open.Latoya W.
I thought I requested a location in Fargo. Going to this East Moorhead location was quite a was out of the way. Staff was friendly and helpful at location.Wayne W.
Cargo van/pickup will leak air in (noise) on the top right corner on the door seal while driving it on the interstate.Rafael G.
Didn't give me the right key and didn't contract the equipment properly, making it extremely difficult to return the equipment I had.Rebecca L.
Customer did not leave a comment.Gail P.
I took trailer to convent place in Fargo and they told me I had to drive 30 min out of my way to another state. This then lead to me being late to another pickup. Staff at Fargo location were not helpful in any way. I will avoid uhaul unless last resort, I will NEVER recommend it for anyone to use.terry B.
Macs Store Mgr was awesomeScott E.
Customer did not leave a comment.Todd W.
Customer did not leave a comment.MARVIN K.
Customer did not leave a comment.allen S.
Customer did not leave a comment.Beau W.
Customer did not leave a comment.Israel L.
Customer did not leave a comment.Brewster B.
Need to put signage up outside as I was looking for U Haul sign only to find out they didn't have one. Luckily I was driving by and noticed a U Haul trailer in a retail customers parking lot. They were friendly getting me on my way tho.Steve S.
Customer did not leave a comment.KURT V.
I didn't receive a written recipe upon drop off , so no proof of cost. everything is digital. I'm old school.paul F.
Very friendly and helpful staff.Praveen J.
Customer did not leave a comment.PHILLIP G.
Customer did not leave a comment.DAVID D.
That location just had me sign a paper and said it's yours no help loading trailer no overlooking tow vehicle NO HELP PERIOD I have rented a few u hauls and always had great service but this place should not represent your companyjon P.
Received confirmed receipt immediately even when returned on the weekend.Carter S.
over charged filed a complaint to dispute chargesJACQUELLINE C.
Fantastic and very friendly! Made the process super easy!Jared H.
Customer did not leave a comment.RANDY O.
Customer did not leave a comment.Allen B.
Truck was absolutely filthy inside. 47K miles on it and it looked like it had 200K and never been cleaned.Janay M.
Customer did not leave a comment.PETER O.
Customer did not leave a comment.Philip M.
Customer did not leave a comment.Madeleine H.
The location did not have the dolley I reserved so we had to take time to track down and go to another location to get one.Angela H.