Comentarios de los clientes para Mt Konocti Truck & Auto Rpr

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Mt Konocti Truck & Auto Rpr

Clasificación general:

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Joseph A.
Clasificación:

Mike Blew the unit out twice. But previous user was hauling things in dirt. the unit needed to be washed out. All of the red dirt stained our mattress bad. I would like compensation of all the mattress cleaned at your expense

Steve H.
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El cliente no dejó un comentario.

debra B.
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This location pick up was 1.5 hours away from my requested location. It had the same “area code”, but was a distance from my home over a difficult terrain (twisty, high elevations etc). No “cruise control” on the vehicle, which was not user friendly as I moved From northern CA to Southern CA.

CARLOS P.
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Wow! This guy keeps the place and equipment very clean he was very professional and friendly I wish all the other uhaul places can learn from this place.

Christopher C.
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El cliente no dejó un comentario.

Andrew F.
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I spoke with the owner before my scheduled pick up. He told me he did not have a 20 foot truck on hand and would have to fine one. He called me the day before my scheduled pick up to inform me he had a truck. We spoke about the equipment I ordered and he assured me it was ready to go for an after hours pick up. When I arrived at 6pm on Thursday the online system did not work to access the truck. I opened the back of the truck and NONE of the equipment I ordered was inside. I called Uhaul and was informed there was nothing they could do and I would have to come back the following morning. So right off the bat I lost a half day of my planned trip. I arrived the next morning to the shop and the owner was very rude and admitted he “forgot” to put the equipment in the truck. When I told him that was a big disappointment he said there was nothing he could do and would add an extra day onto my rental which did absolutely nothing to help me. I had already budgeted this trip in time and this was a problem. He did not care. I informed him the inside of the truck was filthy and he did not care and said take it or leave it, he did not care either way, he had his own problems that day. I tried to remain calm but with dealing with my father passing away and then this trip being disrupted right off the bat I was upset, especially after speaking with the owner the day before. I would never recommend this establishment to anyone. Extremely poor customer service and not a care in the world for them inconveniencing you and your time.

Brett R.
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Not their fault but did not have what I ORDERED. Very frustrating. Super nice Brian was helpful however with his hands tied.

Michael C.
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El cliente no dejó un comentario.

Teresa G.
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the services was great!!!!

Marc F.
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El cliente no dejó un comentario.

Seth A.
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El cliente no dejó un comentario.

Derek W.
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El cliente no dejó un comentario.

Kathleen O.
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Wonderful service

john Allan A.
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I got absolutely great service

John E.
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Uhaul corporate is a bunch of fuckheads who are cavalier or worse when it comes to customer service, but the people at Mt. Konocti are peerless, absolutely the best, when it comes to taking care of the customer.

KYLE C.
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I rented a truck for about 25 hours, got charged for 48 hours. Was about an hour late returning it, even called and informed the office I was fueling up and on the way back. Will not return.

Rudy A.
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My $100. 00 deposit was NOT returned to my account! It's been a month. WTF. I've tried calling customer service CAN'T was put on hold for over an HOUR. Shitty customer service.

Kanica Y.
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First time renting a U-Haul and it was a great experience! Very helpful Team members.

Michele R.
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The customer service was great. This location is reliable, clean and I will definitely rent from them again.

brian G.
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El cliente no dejó un comentario.

Randall Z.
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El cliente no dejó un comentario.

HOWARD W.
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Didn't like all the steps to rent the truck on the app. Would much rather have a person to deal with.

DEREK N.
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Mike is the BEST!! At Kelseyville uhaul location!!

ken D.
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Great Family owned business.

Paul D.
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The staff was incredibly helpful, courteous and prompt. I would absolutely recommend to a friend of family member.

Michael I.
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El cliente no dejó un comentario.

Mariah S.
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Mike provided excellent customer service, he went above and beyond to make my move easy. 5 star service all the way. Thank you Mike

Edwin Y.
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El cliente no dejó un comentario.

Chuck S.
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El cliente no dejó un comentario.

joseph S.
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El cliente no dejó un comentario.

Peggy D.
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El cliente no dejó un comentario.

John M.
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The truck room has a leak in it that was not known until it started raining early this morning. We found accumulated water on the floor of the cargo area near the front that caused several items to get wet or damp. It is not known yet if anything is permanently damaged until we dry everything out. The windshield wipers blades were coming apart and need to be replaced.

Rico M.
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El cliente no dejó un comentario.

Derek N.
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El cliente no dejó un comentario.

Kriston B.
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Everything was great got it unloaded And sleep inside thanks so much ??????

Derek N.
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El cliente no dejó un comentario.

Chris C.
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The disinfectant spray they had me used for a spray on my hands was a metal can my understanding is the virus can live on metal for up to nine days so my question is who's cleaning the metal can in between people

DANIEL V.
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El cliente no dejó un comentario.

Glenn A.
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El cliente no dejó un comentario.

Tommy R.
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El cliente no dejó un comentario.

Val A.
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El cliente no dejó un comentario.

audrie S.
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Mike is awesome!

Amanda B.
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El cliente no dejó un comentario.

Raymond L.
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I dont think milage should start right away you should get fifty miles free each day that's all

Gabrielle J.
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Mike was so great! Overall awesome experience, thank you so much!!

Jenna W.
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El cliente no dejó un comentario.

dory S.
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El cliente no dejó un comentario.

John J.
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The Owner Mike is a Great Guy. I will use this UHAUL location again. thank you. John Jones Kelseyville Ca.

Warren L.
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Cost more due to no trailer I wanted was available in the county

Jason I.
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El cliente no dejó un comentario.

jack M.
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Longer Saturday Hours. Excellent Service !!!

Holly S.
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El cliente no dejó un comentario.

Joel S.
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Friendly staff made this a pleasant, no hassle experience.

Charles L.
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El cliente no dejó un comentario.

Steven S.
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Excellent service. Efficient and friendly.

chris M.
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The little lady at counter that helped me was amazing. What a great place. I even got to scratch the belly of the old dog on the floor. Truly a family shape. I'm a customer for life.

lakefamily R.
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Always great service!

DIANE G.
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Excellent customer service. Will always use this location

Daniel M.
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I had to change my drop off location due to an error by Rep. at Kelseyville location. Rep. by the name of Allen helped me and took care of any issues. He was outstanding!! Rep. at orignal dropp off location was terrible!!! I did not get her name. Read me the riot act on changing drop off location!!!

Patricia R.
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Extremely pleased with all aspects of our interactions with Mt. Konocti Truck and Auto. They are excellent.

Dominic N.
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Get rid of the online check in. I turned in the truck on time but because I didn't click on a link until the next day I got charged an additional day. Check in should be done by each location so a receipt is given. Certainly not customer friendly.

Robin H.
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El cliente no dejó un comentario.

Tommy M.
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Very nice staff super fast

Bob P.
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El cliente no dejó un comentario.

debra V.
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Excellent place to rent a Uhaul from..customer service was excellent!

Dave L.
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Your software needs a ton of improvements. It took me over an hour to get the code for after hours pick up and then when I went back to get the car hauler it took just as long as Mike at Konocti Auto kept getting kicked out of the system. Get some IT people in.

Julene C.
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El cliente no dejó un comentario.

Donna T.
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Great Customer Service

valentina S.
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Mike is awesome

Desirae L.
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Doubled charged me for my rental. Still have not received a credit

LORENZO E.
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El cliente no dejó un comentario.

Sarah H.
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El cliente no dejó un comentario.

Nora B.
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Mike and his Star were AWESOME. And extremely understanding to my moving challenges. Five star for this location

Robbin E.
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It was all good.

Jesse F.
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Both places were great mike in Kelseyville and his wife very nice and helpful and Nikki at cloverdale empire mon storage and uhaul has always helped made things easy both places A+ and staff

Glenna L.
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El cliente no dejó un comentario.

MiShell M.
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El cliente no dejó un comentario.

Jake M.
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El cliente no dejó un comentario.

Joanna R.
Clasificación:

El cliente no dejó un comentario.

Mike N.
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El cliente no dejó un comentario.

RAYMOND G.
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El cliente no dejó un comentario.

Douglas B.
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El cliente no dejó un comentario.

Daniel G.
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El cliente no dejó un comentario.

rick P.
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Tying things to the wall is very difficult, hooks, clips etc. would make it safer from shifting & packing. Just a thought.

Zoe L.
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El cliente no dejó un comentario.

kevin R.
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El cliente no dejó un comentario.

david N.
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I didn't appreciate the bate & switch when I picked up the 5x8 trailer because it was almost 4 times higher than I was originally quoted.

Jeffrey P.
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El cliente no dejó un comentario.

Glenna L.
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El cliente no dejó un comentario.

Rolando G.
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El cliente no dejó un comentario.

Franky V.
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El cliente no dejó un comentario.

Judith Z.
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El cliente no dejó un comentario.

Amy B.
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El cliente no dejó un comentario.

Judith C.
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Already did

Tod W.
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El cliente no dejó un comentario.

Catherine T.
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Excellent service. I had trouble with my debit card & they were very understanding.

tom W.
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NOTHING

kenneth N.
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El cliente no dejó un comentario.

Robert S.
Clasificación:

El cliente no dejó un comentario.

Karen T.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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