Comentarios de los clientes para Louis Doe Home Center

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Louis Doe Home Center

Clasificación general:

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mark J.
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El cliente no dejó un comentario.

Gerald B.
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This is a great, customer-oriented dealership. I feel lucky to have them nearby.

Kenneth G.
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El cliente no dejó un comentario.

demon H.
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El cliente no dejó un comentario.

Bob Z.
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El cliente no dejó un comentario.

Paula L.
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I had a great experience, the truck was clean and a very comfortable ride!

Christopher L.
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I was disappointed that I was told the tank was full. When I filled the tank before returning, it was clear that the previous customer did not fill up. Not a big deal, but another example of a world where corners are cut and a finger is placed on the scale.

Lynn T.
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El cliente no dejó un comentario.

GLENN P.
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El cliente no dejó un comentario.

Ronald H.
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El cliente no dejó un comentario.

Kelly S.
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El cliente no dejó un comentario.

Kendall B.
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El cliente no dejó un comentario.

Craig L.
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El cliente no dejó un comentario.

Michael E.
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El cliente no dejó un comentario.

Elizabeth H.
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Probably the most rude man ran the uhaul desk. He berated me for asking a question. I'm so sorry to have bothered him by asking to rent a uhaul. He should work where he doesn't need to interact with humans.

Deborah N.
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Excellent service and very convenient!!

Alison S.
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El cliente no dejó un comentario.

Donald T.
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The gentleman that helped us was very nice, but the intake machine was broken, so the procedure to check in took way too long to get our truck

Keith B.
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El cliente no dejó un comentario.

Jeffrey Z.
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Customer service was short on patience. Maybe due to COVID stress. Indicator light said "Change Oil Soon." Made me a bit nervous.

Stephen P.
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Got price quote online, thought it was a reservation.Web site didn't direct to reservation. Luckily had truck I needed.Bucky at Louis Doe was great. Computer malfunction made it difficult to clear credit card. Took a long time to resolve. Didn't get the additional miles I needed. At least that I can confirm. Suggest improve web site.

Matt S.
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Derek was great to work with and he went above and beyond to make sure we could move my Mother into her new home. Great experience and I will use them again and recommend to others. Thank you!

Bonnie S.
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When I dropped off my 24 hrs rental, the clerk failed to check the truck back in and I received a call from a central location representative inquiring as to when I would return the rental. I told her that I dropped it off on time the d'y before. Oops! Not a problem so long as I'm only charged the 24 hrs rental rate.

Brian D.
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Great service. Very friendly and efficient.

Scott W.
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Absolutely nothing. Mr. Doe was accommodating and professional. The pick up and drop off was flawless.

Lincoln Academy S.
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The owner and staff was great! Very efficient and clean. a ++

LEE R.
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Louis Doe Home Center completed the transaction quickly so I was in a truck quickly. He told me to check the vehicle over for any damage and was ready to go over what I found. He had already placed a "damaged" on the small dent I found. The pick-up truck I rented was new, very clean and drove great. I received a phone voice mail message from Louis Doe's telling me the mileage and cost of the retail the next day. I enjoyed the whole experience.

Damon H.
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U-haul won't let this location give me a newer truck when I go out of state, I rent trucks there for the last 2 years for my moving company,spend thousands of dollars every year, because I rent at least 2 to 3 trucks a week.I can't for the love of me figure out why not.Mark and Louis doe's are wonderful people and a great company but if things don't or won't change then I will have to do something else and I guess u-haul won't care about the business they will lose.

Gerald B.
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El cliente no dejó un comentario.

Gerald B.
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El cliente no dejó un comentario.

Damon H.
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El cliente no dejó un comentario.

South Bristol S.
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El cliente no dejó un comentario.

James D.
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El cliente no dejó un comentario.

Sam H.
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El cliente no dejó un comentario.

PATRICIA Z.
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Handy location for pickup but not open before 9am. We did a "self-serve" pickup but it would have been SO helpful to have a notice the day before (email?) with step by step instructions for picking up truck: (how to access keys in lock box) having your IDs ready to photo copy, having your cellphone with you, etc... It took us over 1/2 hour at the counter of the hardware store asking a very nice guy how the self serve pickup system worked? He tried to help. But, we had technical issues with settings on our cellphone which required IT knowledge to resolve...we had to make several calls to U-Haul customer tech support to help us figure out how to access our account, and your app, and walk us through the pick up using cellphone verification steps... we lost a crucial hour in our drive to meet our movers which cost us $$ on the other end. The truck exterior was clean and dent free but the cab was dirty with mud floors (ok, it's Maine) but crumbs and dirty cupholders from previous driver...we had to wipe down the whole cab before we departed. The blankets we ordered were NOT in the truck. And, there was a sticker on the dash saying to turn off the tow haul BUT it wasn't clear where the button was to turn it off - yet another call to U-Haul to ask where to find it. (you just push in the end of the lever to the right of the steering wheel)... Next rental, I'll go back to Brunswick and probably do an in-person pick up so someone can explain your system and features on your trucks.

Geoffrey D.
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The gentleman who helped us with the rental was knowledgeable and polite.

Gregory M.
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El cliente no dejó un comentario.

Mark D.
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El cliente no dejó un comentario.

Helen B.
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The seats had embedded hay and were not clean. The van was rented to me without a full tank of gas. I advised the owner of this fact as soon as I started the vehicle.

Christine B.
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It's hard to fill gasoline to appropriate level when it's only to 3/4 full, as in my case. Better to always receive it full, and then return it full. Like this place because very easy to park and leave your own car there until you return.

Damon H.
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El cliente no dejó un comentario.

Whitney M.
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Everyone was super helpful and very nice. Knowledgeable and eager to help. Will definitely be returning to this location. Thank you.

Kate H.
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Customer service was excellent!

garret M.
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owner of the store very rude we accidently over filled the truck by half so they got a free half tank of gas and tried to charge me 20 because he saw some mud very greedy very hateful and on top of that I had already given extra when I picked up the truck for mileage ect. def worth driving extra ten mins to another location

John C.
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Your “advertised“ online rates, compared to what we were actually charged, are downright fraudulent. $19.95 a day? We were charged $79. Slimy fine-print bullsh*t, UHaul. Shame on your predictable, petty corporate greed-mongering. Ya gross...

Damon H.
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El cliente no dejó un comentario.

Damon H.
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El cliente no dejó un comentario.

doug M.
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El cliente no dejó un comentario.

Damon H.
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El cliente no dejó un comentario.

Marty F.
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The experience went very smoothly.

Frazier G.
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El cliente no dejó un comentario.

Damon H.
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El cliente no dejó un comentario.

Damon H.
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El cliente no dejó un comentario.

Kara P.
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El cliente no dejó un comentario.

Josph D.
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I was scammed and charged for the $150 deductible on the collision insurance of a van rental. The agent accused me of damaging the rear bumper which was intact and coated with a layer of undisturbed dust upon my inspection. When I returned the truck, there was no evidence of any recent abrasion or impact. I have a photograph of the bumper at the return but the agent provided no visual proof that the bumper was in any different condition prior to my rental. I will initiate a dispute regarding this egregious charge and will never rent from this agent again.

Damon H.
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El cliente no dejó un comentario.

Damon H.
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El cliente no dejó un comentario.

Melissa J.
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El cliente no dejó un comentario.

Thomas M.
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Expensive

Bob W.
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This experience actually left me in tears. The employee behind the counter was rude and literally sending facebook messages while he spoke with me. I had a friend pick the truck up the day before, and since both he and the employee were in early he picked it up a little early. My reservation was for 9:00, which was the earliest pick up time allowed for this location. My friend picked up the truck at 8:30, when he was checking it over he discovered that there was almost NO oil in the truck. They ended up putting 3 quarts of oil in it before he left. He didn't end up leaving until 8:50. When I returned the truck the following day at 9:00, I was told I was supposed to have it back for 8:30. No mention of the fact that he had to put oil in it the day before, maybe he was too distracted by the social media he was looking at on work time. They ended up charging me for a full extra day. After spending the entire previous day moving, this was the last thing I needed. I will never set foot on this property again, and will be sure to tell anyone I can that if they want to rent a uhaul they should find another place to go where the staff is more curtious and actually cares about their job.

Michael B.
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Quick and efficient.

JIM F.
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El cliente no dejó un comentario.

Winslow M.
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El cliente no dejó un comentario.

Christopher D.
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Everything about the service was great. The dome and interior light in the truck did not work. should be repaired, those make a big difference when trying to unload a truck in the dark. Also the cargo door on the truck is very very stiff I'm difficult to shut completely.

Hans M.
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El cliente no dejó un comentario.

Jennifer V.
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El cliente no dejó un comentario.

josh D.
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El cliente no dejó un comentario.

josh D.
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El cliente no dejó un comentario.

damon H.
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El cliente no dejó un comentario.

meghan H.
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Louis Doe home center was great. Our original Uhaul reservation was cancelled and the rescheduling really put a wrench in our work. So disappointed in the way it was handled. - Almost no notice.

Pam W.
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El cliente no dejó un comentario.

Paul G.
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El cliente no dejó un comentario.

Bob O.
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El cliente no dejó un comentario.

Tom P.
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El cliente no dejó un comentario.

damon H.
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El cliente no dejó un comentario.

Steven G.
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El cliente no dejó un comentario.

Dominick P.
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A bit muddy in the equipment storage area

damon H.
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El cliente no dejó un comentario.

damon H.
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El cliente no dejó un comentario.

damon H.
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Keep doing what you're doing!

Stephanie B.
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El cliente no dejó un comentario.

Christopher A.
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El cliente no dejó un comentario.

bill C.
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El cliente no dejó un comentario.

Kristyn K.
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Staff member that helped me was such a kind, friendly and helpful man!

Will G.
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El cliente no dejó un comentario.

JOHN M.
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El cliente no dejó un comentario.

Thomas W.
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Always a pleasure. Thank you.

EVELYN H.
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El cliente no dejó un comentario.

Damon H.
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El cliente no dejó un comentario.

Thomas W.
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El cliente no dejó un comentario.

FREDERICK H.
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Great place to rent, staff very helpful.

Eric B.
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El cliente no dejó un comentario.

patricia C.
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Great customer service. Friendly staff.

Michael L.
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I had a hard time and a run around changed three times on me had to travel an hour and a half because of it was not happy to say the least

Jane R.
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El cliente no dejó un comentario.

Susan A.
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El cliente no dejó un comentario.

Maryanne W.
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Since the UHaul desk is a small part of a larger facility, it would be useful to have a way to summon the UHaul person when away from the desk.

sandra H.
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El cliente no dejó un comentario.

richard T.
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Very helpful, knowledgeable. Keep up the good work!

Adam R.
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The in person location was great, but the online reservation system sucked eggs. I reserved a trailer but someone with the online reservation stole it right out from under me, even though I reserved it onsite. This is wrong and poor business practices. There is no reason why you cannot give instant status of status to your on the ground providers.

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