Comentarios de los clientes para Lithia Springs Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Lithia Springs Self Storage

Clasificación general:

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Alton M.
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N/A

ruichao H.
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El cliente no dejó un comentario.

Natasha H.
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The lady we dealt with was very nice and check in process was short.

Leroy W.
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El cliente no dejó un comentario.

JEAN S.
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Very good

Paul J.
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El cliente no dejó un comentario.

RaShandra H.
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El cliente no dejó un comentario.

Lashawndra C.
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El cliente no dejó un comentario.

Schulunda J.
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El cliente no dejó un comentario.

LARRY F.
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I received fast and friendly customer service at this U-Haul Rental Location and the vehicle was in good condition!

Chrystopher L.
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El cliente no dejó un comentario.

JASON S.
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The Lithia springs location helped in a BIG WAY!! Thank you!!

LABRONYIA F.
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Awesome customer service!

Matthew R.
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El cliente no dejó un comentario.

NICHOLAS D.
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Quick and easy, no issues at all. Thanks

CAROLINE F.
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The facility was clean! Customer Service from the local manager was great! I would definitely recommend this facility to those who need U-hauls or self storage!

Erin B.
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I would suggest making sure that mechanical maintenance is kept up to date.

WANDA J.
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Bad customer service not willing to communicate with paying customers truck not cleaned and unsanitary and asked me to have the truck back by 9am for another rental and wasn't even in the office. I reccomend not.

Tylee F.
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They didn't give me a receipt, said one would be emailed to me; 2days later I get a receipt with extra charges on them. I return the truck the day of 30 minutes before my time and the lady came out and said she had something to do and told me I wouldn't be charged.. Inwas charged.

Eula G.
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Lynn was AMAZING!! Not only does she know that renters, but she welcomes new renters with open arms! She deserves a raise!!

Roodvens S.
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El cliente no dejó un comentario.

Yannique G.
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The lady who helped my spouse and I with a truck rental is very professional and nice.

Monique J.
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El cliente no dejó un comentario.

Tony H.
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The staff was very friendly and courteous. Got me in an out very quickly. Will definitely return

Danita M.
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The door was locked when I arrived so I placed the key in the slot available but I did not have a negative experience. The lady inside did step out and was helpful when I called about the location I returned the truck and trailer to.

Sulton R.
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The driver's side door does not close all the way and the truck is riddled with small blemishes and there seems to be no system of how these chips and blemishes are marked

Augusta M.
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Lynn was great! She gave me a referral for movers, took her time and assisted me.

Sindy R.
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El cliente no dejó un comentario.

Fed P.
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El cliente no dejó un comentario.

Karen R.
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El cliente no dejó un comentario.

Alejandro G.
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El cliente no dejó un comentario.

Linda C.
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Great service!

Phillip P.
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El cliente no dejó un comentario.

Zaquavious C.
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El cliente no dejó un comentario.

Cynthia W.
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Lena is a very hard working person. Very nice keep the good work up Lena.... clean place as well

DeMaris B.
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El cliente no dejó un comentario.

latrese M.
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Representative was very unprofessional. Although she was clean. When I picked up the truck and dropped it off she was cleaning. She couldn't check the truck in when I dropped it off, she claimed that a cellphone was needed and she didn't have hers. Also when picking the truck up she did not give me the contract, she said the printer wasn't working. Terrible location!

CASSANDRA H.
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No concerns, but thought you should know the current staff, Cindy? And Richard are excellent staff and represent your organization in an exceptional manner. I like good to excellent customer service and that is what they give.

Neville D.
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El cliente no dejó un comentario.

Lisa R.
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Very nice clean location with excellent staff. Very friendly and nice.

Jasmine P.
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El cliente no dejó un comentario.

LATARRA O.
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The appliance dolly was not on the truck I had to go back the next day when they open to get the appliance dolly. on top of that they didn't want to do anything to fix that or extend the rental for the time that I had it because it took them an hour to get me in the rental. I should've been given some type of discount or compensation for the extra miles I had to drive to pick up the dolly on top of that for how late I was able to get in the truck and just the inconvenience all together. They claim they make moving more convenient But it is a lie I would've been done Friday night moving I had to wait until Saturday when I could get an appliance dolly because they were closed how is that for inconvenience. I've rented with them before and I didn't have that issue, I won't make this mistake again. I will go back to Penske and get unlimited miles for less money who made sure every time A dolly was on the truck

Daviona J.
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You charge my card for gas and I put the gas back where it was. The lady did not even do walk through with me. I had to take a picture of it myself to remember. All she gave me was the key

sherry S.
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El cliente no dejó un comentario.

FATIMA M.
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The lady at front dest deserve a 5star she was very nice answered questions made a way very friendly she def a people person

Darlene A.
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Great service!!!! Exceptional!!

shanetta B.
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El cliente no dejó un comentario.

kathy K.
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El cliente no dejó un comentario.

CASSANDRA H.
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Nothing. My experience was wonderful.

Linda C.
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It's good!

Telisa C.
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Communication with the location was perfect. They were knowledgeable and very helpful along the way. However, our furniture dolly was forgotten which made our move a little hectic. All in all, the experience was good, but we have had great at another location nearby.

Linda C.
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Really good service.

Denzel H.
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El cliente no dejó un comentario.

Joy T.
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If I ever need another one in this area, they are the ones I would rent from again.

michael H.
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Place was closed so I did a key box drop off !

Thaddeus R.
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Great Service....stopped by the location 2 days prior to confirmed reservation and day of pick-up, both representatives were friendly, pleasant and professional. Great CS!

Jacquesha M.
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The only thing I would change is having more gas in the truck at pick up. It was not even at a half a tank.

Janice E.
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Had a mix-up with written contract. Received mine plus another customer's agreement. Property Manager expeditiously handled and corrected my final balance on agreement.

Nekea W.
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clean the interior of the cab after usage. had strong odor

Harrison B.
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Jasmine was extremely personable and friendly. The pickup and drop off process was easy.

Lakeisha B.
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El cliente no dejó un comentario.

Janice C.
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Jasmine was the best she helped the whole way

Eric C.
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Not charge them for extra days when the location is closed at time of drop off.

George D.
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Excellent customer service, I was in and out in no time!

Rogette A.
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El cliente no dejó un comentario.

Tony H.
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Picking up the U-Haul was a breeze and the guy that was working in the office was was courteous and very exceptional at his job

mary B.
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El cliente no dejó un comentario.

Randy F.
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Nothing, I recommend a pay increase for the excellent service of the 2 ladies at this location.

Charles U.
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The truck itself was OK, but the experience was less than satisfying. Dolly support struts were broken, so unable to use and they did not have any equipment pads - had to go elsewhere. Dolly unuseable...but rental charged just the same.

trudy P.
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The Absolute worst, uhaul needs to work on the online set up to make sure it matches the sites infromation, also I felt very in safe in the track, it drove like if hidden been serviced in years. My first and last time renting from uhaul.

Courtney J.
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El cliente no dejó un comentario.

GERALD P.
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Customer service superior?? Just hate they didn't have any smaller cheaper units available and I had to go elsewhere.

Rickey M.
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Everything was great, cashier was friendly, quick and courteous. Thanks again Mr. M

Nguyen D. W.
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El cliente no dejó un comentario.

sonya L.
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El cliente no dejó un comentario.

Vanessa A.
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Truck was clean and new. The lady who helped me was awesome and very professional. It was a very quick smooth process.

DENISE G.
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There was a charge error on my account that had to be refunded back. This took a few days and was an inconvenience. Other than that, renting was easy and trouble-free.

Clasificación:

The location was closed. Only provided a drop box. I did not go inside.

Francis B.
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Longer open hours

Katherine T.
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No improvement! Excellent service!

Inez D R.
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The experience was good with the exception of receiving a call the day before the rental was due back and asked when was the truck gonna be returned--my issue is the truck was rented for two days

Zachary B.
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I waisted 3 hours and several miles in gas to go to 3 different locations before they finally got my reservation. It was a complete nightmare. I have used uhaul for 12 years and I will never use nor recommend them again. Waist of time and money. Completely dissatisfied.

ROBERT W.
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El cliente no dejó un comentario.

LISA T.
Clasificación:

She provided excellent customer service even though I arrived at the wrong location. She was able to reach out to someone for assistance to be able to accept my truck and not require me to drive any further after my long commute from Virginia to Georgia. She welcomed me to Georgia and shared valuable information with me.

TIFFANY B.
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I didn't really do anything but drop a trailer there after hours. But yes I would always recommend U-Haul for moving/rental/storage needs!

LISA J.
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El cliente no dejó un comentario.

kahled S.
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Had to check In on the phone when i was at the mcpherson location with U-haul representative,the email me the contract but never had to sign or agree with truck condition or mileage. Truck was very dirty,

Brian C.
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Michelle checked us out in the morning and back in in the afternoon. She was GREAT! A real pleasure to deal with.

Terence M.
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Continue to do what you all are doing. Everything was great!!

Roger H.
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Nothing really... All went great, so I'm happy :)

Terence M.
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Everything was great!!

Alisha O.
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There was a white powdered substance in the back of truck, locatiin just stated it was from being new, and they did not need ro do anything to the truck. According to the drop off location, the rental location was supposed to wash truck down before renting to me which resulted in the drop off location to charge me $20 addtl but was later credited back after multiple calls to uhaul.

DeBora W.
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The lady at the window was very nice. Excellent service! It was a very pleasant experience. I liked the location.

RICHARD R.
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Nothing they were Fantastic as always!

KATRINA J.
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El cliente no dejó un comentario.

DONALD M.
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Always ensure Ms. Michelle is available to assist others. Her customer service was great and truly appreciated. Can't thank her enough.

ADRAINE H.
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El cliente no dejó un comentario.

DEBBIE M.
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Thank You Ms. Katrinia for your OUTSTANDING Customer Service.

ELISE B.
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Mrs katrina was amazing i love her great customer service

Calvin W.
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The person at this drop-off location wasn't very helpful at all. After parking the car transport I had to unhook it myself. She never left the building or ask did I need any help.

No se han enviado comentarios para esta ubicación.

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