Trailer could use a tongue jack.Ed L.
Customer Reviews for Liquidation & Discount Outlet
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Tyler M.
El cliente no dejó un comentario.Steve D.
Great service and attention. Thank youLEO G.
El cliente no dejó un comentario.Tanya M.
Was able to reserve and obtain a rental with no advanced booking. Great service at this location.Morris M.
El cliente no dejó un comentario.CARL C.
El cliente no dejó un comentario.John K.
El cliente no dejó un comentario.Barry D.
El cliente no dejó un comentario.willy H.
El cliente no dejó un comentario.Jeff M.
El cliente no dejó un comentario.John S.
Best location I have rented from by far. Friendly. Quick. Will rent here again.DAVID V.
Everything was good , I see no need for improvements.Dave D.
El cliente no dejó un comentario.Margaret A. C.
El cliente no dejó un comentario.ALEASHA M.
We picked up the truck with glass in it and needed cleaning even though the lady said the previous customer hosed it down. We tried booking for 5 days and was charged for 5 days but she booked it only 2 days! There were sex lighters on the counter showing body parts of women and men.AMANDA S.
There was no windshield washer could clean window.Steve C.
Service was quick and courteous.willy H.
Tell customers in advance that you have to report the mileage and gas level prior to going in side the location. I mean I understand the need but I believe most locations carry Uhaul as a side line but treat it as a bother or distraction from their main business. The statement is a general statement not directed at this location but no place to leave this comment. I have used multiple locations in Canada and USA.Tom O.
Very nice man in the store at liquidation centre.Denise M.
Truck [10ft] , was not swept out at back. I was not able to login at time of departure to respond on state of equipment. Store owner said WiFi was for their use only. I took pictures to document any damage that may be at issue. Crack in windshield etc. But I still love using uhaul! Uhaul has been 'there' for me for many decades!Wendy S.
El cliente no dejó un comentario.David D.
El cliente no dejó un comentario.Donna C.
Was a joy to deal with this location !!!!! No issues at all staff was pleasant and helpfulRichard E.
El cliente no dejó un comentario.THOMASK O.
I have been charged for fuel and extra kilometres while I had to make those extra mileage because I had to pick up the truck from Simcoe while my reservation was set to be picked up from Brantford! Also I have filled up the gas exactly as I had picked it up! I have tried calling 5 times was on hold for an hour and gets disconnected! I hope someone will reach out back soon to solve thisArmaan A.
El cliente no dejó un comentario.Robert W.
This 6x12 trailer needs a jack installed as the tongue weight is too heavy to lift by handDouglas D.
Excellent friendly service and very helpful regarding any issues I had to help and accommodate my needs. I would recommend this location to anyone and also recommend the extra road side assistance to everyone as they too were amazing helping out when unexpected things took place and took very good care of me. Overall a very good experience which was nice in an already stressful situation of moving. Thanks to every one that's it dealt with.Seth H.
Nothing the service was awesome friendly Understanding and helpful . I really like this place for uhaul requirements. Quick Friendly Service They are the the best thank s to Shelly .Eric R.
El cliente no dejó un comentario.William B.
The trailer tongue is too heavy it needs a jack to lift it. Your customers will get injured using your trailers.Don B.
El cliente no dejó un comentario.Trent L.
El cliente no dejó un comentario.william B.
Have welcoming staff that also doesn't stop your transaction to go help serve someone else, be less demanding of where you stand in a rude way. There was no friendly welcome feeling at all, just a rude demanding person. Will not go back, ever.Diane M.
El cliente no dejó un comentario.les S.
Have someone check the tire pressures and make sure the chains have their rubber retention pieces on them.Jeff D.
The cab of truck was filthy. There was coffee or something spilled on the consol. Floors were very dirty.Dawn H.
Dirty van, no window washer. Got charged for an extra day when it was returned in 24 hrs.Kathleen M.
While I understand the reason why I couldn't, it was annoying that I couldn't just drop the trailer off at any location.Tyler R.
El cliente no dejó un comentario.Paul B.
El cliente no dejó un comentario.Dwight D.
Nice people to deal withRob T.
El cliente no dejó un comentario.Adrian M.
El cliente no dejó un comentario.Logan B.
Train people to be courteous to customers and advise that 24/7 is available. I asked where 24/7 was available and she said she didn't know ? Great customer service.John S.
We will be renting againCheryl O.
Vacuum the inside cab for a start . Empty the previous renters garbage. Fill up the windshield washer fluid as it was completely emptyAnthony S.
There was a tick that I had to get out of the truck after it crawled on me while drivingDeclan R.
Good experience overall other than glitch with pick up location. Booked 6 weeks in advance for local pick up in Hamilton. 2 days prior to reservation received notice from uHaul that I would have to pick up the vehicle an hour away in Simcoe - definitely a giant speed bump in our already hectic moving plans. We made it work, and the rest of the rental experience was smooth sailing. The truck was in good condition and had no mechanical issues.Allen W.
This was the 2nd time I've rented from this location. I've been pleased both times .Dave M.
El cliente no dejó un comentario.JOHN A.
Original quote was for $100, somehow it jumped t0 $125 when picking up the truck. No explanation.mark M.
I had to drive 45 mins away from where I lived to pick up the truck, then drive 40 mins (the drop off location in this review was not where I had to drop off the truck) away from where I moved to drop off the truck. My reservation was changed twice, the overall experience was poor, I would not recommend Uhual service.Darcy H.
El cliente no dejó un comentario.Rick G.
always quick and pleasant . Our go to location when we need a truck. Thanks so muchDonald R.
I was in need of an extension and was told no with 0 assistance in finding another solution. Absolutely will NOT be using uhaul for any further moving needs nor will I recommend to anyone as I will be sharing my experience with everyone.wes W.
El cliente no dejó un comentario.Tracy W.
El cliente no dejó un comentario.DAVE K.
Originally rented for Renton,On. Rental was adjusted by uhaul for Simcoe, our rental printout stated 9am pickup but the location did not open until 10 so we had to wait around for an hour. Staff at the discount store was very nice but busy and there was no assistance on how to hook up trailer provided. Will return if needed because the employee was very friendly and tried to help and we like to support our local businesses.Brian R.
El cliente no dejó un comentario.Nicole Y.
El cliente no dejó un comentario.TAMMY lynn D.
Fuel economy on truck was bad.Kenneth B.
Easy transaction and drop off. Will use again when needed.Brad M.
El cliente no dejó un comentario.Monique V.
El cliente no dejó un comentario.Crystal V.
Nothing. The experience was excellent.David K.
El cliente no dejó un comentario.matthew A.
El cliente no dejó un comentario.David H.
El cliente no dejó un comentario.Allen B.
El cliente no dejó un comentario.gordon S.
Representative was very professional and courteousVolence D.
Not be greedy thieves leaving equipment in such conditions, don't charge for services that were never delivered...Michael M.
El cliente no dejó un comentario.Eric S.
El cliente no dejó un comentario.MICHAEL M.
The only issue I had was when I tried to log on to the website for the contactless pickup, it wouldn't allow me. And I was told customer service was closed after 7pm. If I had arrived a little later like I was supposed to, I may not have been given access to the lockbox for the key.Christopher F.
El cliente no dejó un comentario.Jordan G.
El cliente no dejó un comentario.JASON B.
El cliente no dejó un comentario.JEFFREY M.
The service was amazing! The people were extremely friendly.Dick D.
El cliente no dejó un comentario.CATHERINELEE S.
El cliente no dejó un comentario.DANA F.
We were pleased with the whole experience. Friendly staff. Answered all our questions. Thank you for everything Happy new year BASILIOS M.
I was charged for a cleaning fee. When I picked the vehicle up dirty and did not make it any dirtier than it was upon pick up.Torin L.
Never againvern S.
Improve your administrative procedures. Vehicle was returned in less than 24 hours and charged for 2 days. The process of receiving a credit was disturbing.Richard M.
Helpful, honestâ€¦made good recommendations. GraciasThomas K.
The vehicle was dirty inside.Brad H.
El cliente no dejó un comentario.Joseph T.
El cliente no dejó un comentario.Jamie B.
Our day went very smooth. The truck worked perfectly. The staff were knowledgeable and friendly. Gracias.Timothy M.
Confusion as to where pickup Location wasBERNARD M.
El cliente no dejó un comentario.LARRY C.
very easy pick upJohn M.
El cliente no dejó un comentario.STEVEN S.
El cliente no dejó un comentario.Sharon J.
Mr. Tarik El - Dora @ liquidations & Discount outlet in Simcoe, Ontario , was very helpful. I am not very computer savy and he helped me through the process from beginning to end. I highly recommend himsteven K.
Servicio al cliente de excelencia. Friendly reasonable ratesELIZABETH S.
El cliente no dejó un comentario.Chris W.