Comentarios de los clientes para Limelight Properties LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Limelight Properties LLC

Clasificación general:

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Randall R.
Clasificación:

The manager was very helpful, and friendly.

Dennis S.
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This is a GREAT service. Using your dolly to move my vehicle from one place to another was easy. I was going to use my trailer, but a friend told me about U-Haul. The gentleman that helped me want I picked up this dolly was VERY helpful. You saved me a lot of time. Thanks U-HAUL

Melissa M.
Clasificación:

The back of the truck was dirty and the truck was only half full with fuel. A full truck is best when leaving on a long trip so an immediate stop at a gas station isnt necessary. It also felt like a very long check in process for having already done everything online. I was not told a time to drop off only a day and was charged an extra $54 because I was late by 2.5 hours.

TRISH C.
Clasificación:

We never received any of the rental equipment, but was charged for it. Rental truck was very clean and nice. Definitely did the job. I also wish they could of found a closer location to pick up because it was so ridiculous to drive so far.

Crystal K.
Clasificación:

The charging ports didn't work. The passenger door was messed up. I wasn't aware they were going to call references so I had to wait in the cold to get that situated. A lot of the check in stuff could have been done beforehand had I known.

Gene G.
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The man who was working at this location was very friendly and helpful.

Kristie J.
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El cliente no dejó un comentario.

Sherrill R.
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El cliente no dejó un comentario.

Elizabeth L.
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El cliente no dejó un comentario.

GEORGE F.
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El cliente no dejó un comentario.

Kevin K.
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Very nice customer service person. Helpful and efficient. Thank you.

Shane V.
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It worked fine but wasn't a decent vehicle

Rivka W.
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El cliente no dejó un comentario.

Logan L.
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El cliente no dejó un comentario.

alexander M.
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El cliente no dejó un comentario.

Cynthia C.
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El cliente no dejó un comentario.

Timothy W.
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El cliente no dejó un comentario.

Aaron W.
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I received my billing statement which indicated everything was paid in full. Now I see another charge on my card for 36.91. Every single time i deal with thia company there's a problem. I can't wait to hear what I'm being charged for. This is ridiculous.

Keith R.
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Stay the course, you provide a very reliable and much needed service.

Diane V.
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Keep Clyde on board! He was awesome.

Shawn L.
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El cliente no dejó un comentario.

jeffery L.
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The keys for the vehicle were wrong. Took two hours to rectify. We only needed the vehicle for an hour. Major monkey wrench in our day.

Kristian K.
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Great service in all areas!

Kerwin K.
Clasificación:

Local U-haul had tow dolly on lot but for some reason I could not book it for 24 hour rental. U-haul changed reservation to location 25 miles away. Phone customer support at 608-221-0057 was horrible.

John B.
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El cliente no dejó un comentario.

Thomas W.
Clasificación:

The app (to check out) can use some further refinement. For example, taking pictures (when asked) didn't always upload, etc. Also, felt the app was slow. Finally, the final "verification" process also seemed a slow.

Nicholas K.
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El cliente no dejó un comentario.

JEFFERSON K.
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El cliente no dejó un comentario.

Dianne K.
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El cliente no dejó un comentario.

Rosanne S.
Clasificación:

Hire new staff. The old caucasian man literally screamed at me. I asked for him to adjust the time from 4:30 to 4:50, and that seemed to set him off. Although my husband stated that he saw the elderly employee bickering with the customer that left before me... I arrived on time, but had to wait over 20 minutes for him to finish with the previous customer. I felt as though my presence bothered him. He did not greet me. He did not appear to want to interact with me. I asked him to adjust the time because I was forced to wait. His reply was "You are not the only person in the world!". I was in shock. I stated that I had a 24-hour reservation. To which he screamed "No! You are not paying for 24 hours. You are only paying for 4 hours and WE ALLOW you to keep it for 24 hours!! YOU DO NOT PAY FOR THE FULL 24 HOURS!" At this point, he was screaming at me - in front of a newly arrived customer. His tirade continued throughout our entire interaction. I said well, I selected the 24-hour option, not the 4, 5, or other hour option, I selected the 24-hour option on the website, so yes, I am paying for the 24 hours. This seemed to set him off even more. This jerk's behavior was disgusting at best. Not only will I never use their service again, but I will steer everyone I know, away from that horrible UHaul place. I am a frequent UHaul customer. I wish I had this verbal assault on video. Actually, they do have a camera on their customers, so why don't you ask to see the video. If that were my employee, I would not tolerate that type of behavior. He would be fired immediately. I took a ridiculous number of photos of the vehicle, in case they try anything funny. I also returned the vehicle a few hours later, as I did not feel comfortable renting from them. I did not keep it anywhere near the 24 hours I needed it for. This was a nightmare. I did not feel safe to be there. Never again!!!

Kaitlin D.
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El cliente no dejó un comentario.

Roger M.
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Ordered our truck on Kimberly Road in Davenport Iowa and was told we would not have to travel farther than Iowa City Iowa to pick it up.Dubuque is over twice as far for us. This was an unexpected inconvenience.

Russell P.
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El cliente no dejó un comentario.

brady L.
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He booked a previous U-Haul for one day of service when I asked for 4 days. Didn't tell me about returning the truck in 9 hours when I thought I had it for days. I paid full price for a truck I had for 3 hours. I literally drove it home, went to work, left work, and returned the truck. That cost me $70.

KELLY W.
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We dropped the trailer off after hours. There was a parking spot available for the trailer and it was easy to drop it off.

Casey C.
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El cliente no dejó un comentario.

Patrick D.
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El cliente no dejó un comentario.

Ronald V.
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The furniture dolly needs to be maintain. The rollers to take furniture dolly up and down steps was not functioning correctly and left black marks on carpeting. Making this dolly useless. I feel like I should not be charged for a dolly that could not be used. Thankyou

Dianne K.
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We will use this location again in the future.

Jon U.
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El cliente no dejó un comentario.

Louis P.
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El cliente no dejó un comentario.

Roy C.
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El cliente no dejó un comentario.

Mary W.
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The only reason I did not give them an excellent is because they were having computer issues, so it took a few extra minutes.

Kiera D.
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overall I would NOT recomend UHaul. The new phone pick up and drop off has little to know directions leading up to it as well as has TERRIBLE customer service when you call for help. The specific location in Dubuque was helpful and the man working was great but the company itself needs MAJOR customer service help.

Timothy H.
Clasificación:

There isn't much room to wait for your turn at the counter, but I gave a rating of above average because the guy helping me was kind, patient and helpful. To get an excellent rating it would need to be something like comfy seats, coffee and doughnuts and perhaps a foot massage... ;-)

Molly M.
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El cliente no dejó un comentario.

Corey B.
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El cliente no dejó un comentario.

Trijuana R.
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El cliente no dejó un comentario.

Robert M.
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El cliente no dejó un comentario.

Michaela B.
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El cliente no dejó un comentario.

CHRIS C.
Clasificación:

Maybe if there were no other options

Craig M.
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El cliente no dejó un comentario.

James Stanley M.
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Our issue was not with the outlet, but the reservation system was a trainwreck. 2 changes in less than 24 hours did not make us happy. Thankfully, limelight was closer to our location than the first change.

John D.
Clasificación:

Very efficient chec in

janice B.
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El cliente no dejó un comentario.

PAUL W.
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El cliente no dejó un comentario.

Brian S.
Clasificación:

After checking in online there was still a lot of paperwork to be completed at the pick up site. I thought checking in during these times would be less hands on and more electronic. Thanks

Barb K.
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El cliente no dejó un comentario.

Heather S.
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El cliente no dejó un comentario.

Amanda B.
Clasificación:

May want to be more accurate on the gauge usage, but overall good!

Aqundia J.
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El cliente no dejó un comentario.

Haley A.
Clasificación:

Great experience.

Tyler W.
Clasificación:

I was overcharged for mileage in which I was not told about or made aware of the amount of miles aloud. The gas line was hardly even below where it needed to be and I was charge nearly $20 I will NEVER use uhaul again nor will my friends and family. Absolutely PATHETIC

Aaron S.
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El cliente no dejó un comentario.

Steve W.
Clasificación:

El cliente no dejó un comentario.

Debra H.
Clasificación:

I ordered a 15 ft truck an got a 10ft truck

Eric F.
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The service was excellent at the time of the rental and upon return.

Hillary S.
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No improvements needed.

Daniel S.
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El cliente no dejó un comentario.

Tammy W.
Clasificación:

Clyde is awesome!

Nicholas H.
Clasificación:

El cliente no dejó un comentario.

Joshua L.
Clasificación:

El cliente no dejó un comentario.

Bessiecarter C.
Clasificación:

El cliente no dejó un comentario.

Alexandria F.
Clasificación:

El cliente no dejó un comentario.

JAMIN F.
Clasificación:

El cliente no dejó un comentario.

Mike H.
Clasificación:

El cliente no dejó un comentario.

dan M.
Clasificación:

Friendly and prompt.

Francis M.
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El cliente no dejó un comentario.

Mark P.
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El cliente no dejó un comentario.

Sara H.
Clasificación:

Not have to wait so long to be approved

arthur M.
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El cliente no dejó un comentario.

bruce R.
Clasificación:

The person running that office does a fine job.

GARY I.
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El cliente no dejó un comentario.

grand opera H.
Clasificación:

Check out was great and I really appreciate the 24 hour drop off option. We did our move on a Sunday and I was grateful I didn't have to find a spot to store the truck overnight and drop it off on Monday morning.

Donna W.
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It was a very easy process! No known improvment.

Daniel S.
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Pick -up was quick and easy.

Matthew S.
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El cliente no dejó un comentario.

Joseph H.
Clasificación:

The service was great. I was disappointed that all trucks were taken when I arrived. I should have planned the move better. The gentleman at the store was helpful in every way and we did get a Van that served us very well.

kevin H.
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Great service, friendly!!

dan M.
Clasificación:

Very accommodating and friendly.

Felicia M.
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El cliente no dejó un comentario.

Tina H.
Clasificación:

The person working behind the counter was awesome!!!

Ryan C.
Clasificación:

El cliente no dejó un comentario.

marsha M.
Clasificación:

El cliente no dejó un comentario.

Joan S.
Clasificación:

El cliente no dejó un comentario.

Kent A.
Clasificación:

El cliente no dejó un comentario.

Dawn M.
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El cliente no dejó un comentario.

John W.
Clasificación:

There was some dirt inside but it did not bother me. I had a slight problem completing the return through the phone app and discovered that the system was down due due an additional $5 charge. However, the Gentleman working there was very polite and professional. The matter was resolved.

Stephen H.
Clasificación:

There was no heat in the truck. Could not control the temperature in the cab.

Chris S.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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