Very good and professional service!!! Would definitely use this location again!FRANK F.
Customer Reviews for Lighthouse Storage LLC
(U-Haul Neighborhood Dealer)
Mead, CO 80542
Servicios en esta ubicación:
- Mon–Fri8 a. m. - 5 p. m.
- Sábado9 a. m. - 12 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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El cliente no dejó un comentario.Tesla N.
El cliente no dejó un comentario.LARRY B. | Overall Experience
El cliente no dejó un comentario.Jennifer S.
El cliente no dejó un comentario.Franklin N.
El cliente no dejó un comentario.BOBBIE C.
Tanner was professional and friendly from my first contact. We were moving from Texas to Colorado and he assured me everything would workout. He always returned my calls promptly and always had a great attitude. All my belongings in storage were in perfect condition when we moved them out. We would definitely use Lighthouse Storage again and highly recommend to others.Debbie M. | Overall Experience
The best uhaul location that I have ever been toLance A.
El cliente no dejó un comentario.Jameson S. | Overall Experience
Great storage place. Staff is super friendly!Marnae B. | Overall Experience
El cliente no dejó un comentario.Jason A.
El cliente no dejó un comentario.Keith B.
El cliente no dejó un comentario.Maureen T. | Overall Experience
El cliente no dejó un comentario.Ruth C.
El cliente no dejó un comentario.Sarah S.
The pully on the overhead door fouled up, but they helped me out by giving me a huge discount even though I was able to fix it myself. The guy at the front desk was very friendly and helpful.Joseph C.
El cliente no dejó un comentario.James E.
Great facility, easy to work with the staff, who were friendly and polite. Highly recommend this facility!John L. | Overall Experience
Good serviceKeith B.
Double check that the inside of the truck is clean. The cab had trash and used gum in the door.Richard K.
El cliente no dejó un comentario.HARLAN K.
El cliente no dejó un comentario.William F. | Overall Experience
El cliente no dejó un comentario.JOHN D.
The facility appears new, very well maintained and secure. I had no issues at all. I would use their storage units again without hesitation.Michael D. | Overall Experience
El cliente no dejó un comentario.Keith B.
El cliente no dejó un comentario.J Mitchell P.
This facility is huge, the employees are responsible & they keep this facility well maintained.Olivia M C. | Overall Experience
Call to confirm reservation 3 days ahead instead of just the day beforeKeith B.
El cliente no dejó un comentario.Gabriel T.
The young man who helped me get the truck and two dollies provided the best in customer service. He ensured that I understood the contract. He ensured that I understood the fuel agreement. He put the dollies on the truck for me. He provided the best in customer service. All customer service representatives could take training from this individual. Thank you for providing the best in customer service.Holly P.
The person working there was fantastic. Very helpful and professional!!Henry O.
Very nice and helpfulLena P.
Tanner and Elizabeth went above and beyond. Elizabeth even offered to help unload my truck to help out another customer who had been waiting all day for a larger truck.Jarett Z.
Better communications from U-Haul corporate to the customer. I asked for a 24 hour rental had day rental, pick up was Sunday at noon ant the office closed at noon. The employee came back to help us after hours. The truck's air conditioning was not operating unless you were idling, the transmission was shifting back and form unless you were on a highway with no lights or stop signs and check engine light was visible, we aere assured no problem. We got the truck back by 8:30 AM on Monday morning after getting up early 6:00 AM to unload in Johstown, CO and stiill return to Mead, CO. We did not get a printed recipt and the employee sent us a screen shot for out physical records. All in all it was a stress ful pickup and unload because of time crunch. I will look elsewhere for a my next rental.Dennis B.
We had to go to a different location than the one we rented from, it was nearly an hour out of the way. Then we waited almost an hour in line. Very unhappy with the experience--the guy working was really nice, it wasn't his fault at all, but I'm very unhappy with Uhaul.Bevin S.
Thank you for everything! You guys were great!Lynn D. | Overall Experience
Hours on website said they were open on Sunday am but the office was locked up and no one around. I ended up leaving unit in drop off area. Left message at phone number but no return call. I had to call to make sure they had the unit I dropped off. No phone call from site acknowledging receipt of unit. Took two days to check in from drop off time Drop off unit Sunday am. Check in and Receipt of unit Tuesday am. People were cordial over the phone.David M.
The truck was dirty on the outside. The cab smelled of cigarette smoke. The windshield was cracked in view of the driver.Joshua R.
El cliente no dejó un comentario.Francisco R.
El cliente no dejó un comentario.Noel A.
Great storage facility. It was very convenient, easy access, secure, and staff are very friendly and helpful!Leonard W. | Overall Experience
I showed up with my on-line appointment paperwork and the local dealer had not idea that I was there to pick up a covered 6x12 trailer. He had to make a call to verify, even though I produced a confirmation number. He (Jerry) took care of it after this phone call. Everything went smoothly from that point forward.Robert J.
El cliente no dejó un comentario.Brett L.
Everything went very well!Michael D.
El cliente no dejó un comentario.Luis R.
El cliente no dejó un comentario.Alan P.
El cliente no dejó un comentario.Matt D.
When picking the truck we noticed oil leaks on the front wheels which we reported at the time of the pick up.Jorge R.
El cliente no dejó un comentario.Joel M.
El cliente no dejó un comentario.Kevin G.
El cliente no dejó un comentario.Jerry J.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.NATHAN F.
Folks were awesome!Randy S.
El cliente no dejó un comentario.Tonya P.
El cliente no dejó un comentario.Mike N.
Will never use uhaul again worst experience ever with uhaul not lighthouse will be renting from someone else from now onJohn R.
El cliente no dejó un comentario.Amy R.
Not a thing, worked great.Easy in and easy out. GraciasJamie H.
El cliente no dejó un comentario.david H.
Nice representative at this location. He was helpful with my questions, but not able to resolve issues I had with UHaul Regional office with the change in equipment from 6Ã-12 trailer to 10' Truck. I flew out to Colorado. Was hoping the truck price could have been even lower that $700 due to my inconvenience. Also, while the tank showed "F", I learned that it wasn't fully full.Brian J.
Was people to work work, confusion on Berthoud pick up Berthoud needs cleaned up badlyLeon U.
El cliente no dejó un comentario.Nicholas S.
El cliente no dejó un comentario.Eric H.
El cliente no dejó un comentario.arthur P.
Jerry did such a great job taking care of us. I couldn't say enough about a group going above and beyond.Dave C.
Jerry was super nice and helpful and got me all set to hit the road. Will definitely use Lighthouse Storage for my Uhaul needs again!!!Debra H.
I've rented space from this facility twice over a 3 year period and was one of the first to rent here. The local staff are great to work with, observant on who is coming & going, and are quite professional to deal with. Prices are competitive.Ty T. | Overall Experience
El cliente no dejó un comentario.Nick C.
El cliente no dejó un comentario.SCOTT C. | Overall Experience
El cliente no dejó un comentario.Robert D.
El cliente no dejó un comentario.ANTULIO L.
El cliente no dejó un comentario.Mike K. | Overall Experience
El cliente no dejó un comentario.PHILIP Z.
I mentioned the problems I found with the truck and he said unfortunately that happens often.ALONZO G.
El cliente no dejó un comentario.Heather C.
I was really put off by a 28% increase with 30 days notice. After a year of being a customer, this seems unreasonable and rude.Ted W. | Overall Experience
Thanks for keeping our stuff safe.Patty & Ray L. | Overall Experience
Friendly and helpful staff. They went above and beyond. I had a wonderful experience with them. ¡Gracias!KATHRYN B. | Overall Experience
El cliente no dejó un comentario.DEANN J.
El cliente no dejó un comentario.THOMAS A.
Couldn't be happier with facilities and personnel at Lighthouse Storage! Well kept, and easy to get in and out.Catia D. | Overall Experience
El cliente no dejó un comentario.DENNIS C.
Faster network at 9:am in the morningMitzi D.
Good costumer service.Eduardo F.
El cliente no dejó un comentario.Rachel K.
We arrived 45 min after they were closed and the owner was still on site and helped us return the truck and trailer. He even backed up and parked the truck for us! Great customer service!JOHN B.
Super simple and quick. And friendly 😊HAROLD P.
El cliente no dejó un comentario.desiree M.
The office is a temporary building so lacks any real appeal, but was functional. The rest of the facility looks new and clean.JIMMY L.
GraciasMICHAEL M. | Overall Experience
El cliente no dejó un comentario.JACKIE G. | Overall Experience
El cliente no dejó un comentario.George H.
El cliente no dejó un comentario.CESAR A.
El cliente no dejó un comentario.Richard T.
El cliente no dejó un comentario.Steven D.
I had an excellent experience at Lighthouse Storage for the three years I was there. It was conveniently located, reasonably priced and staff were very knowledgeable and helpful. I highly recommend Lighthouse Storage.STEFANIE A. | Overall Experience
Clean, professional, a great drop off experience.Trachelle J.
El cliente no dejó un comentario.Nathan M.
El cliente no dejó un comentario.CRAIG N.
El cliente no dejó un comentario.David J.
Absolutely nothing to improve. The location i picked up was fabulous. I will never rent from another location again.Tiffany S.
El cliente no dejó un comentario.Thomas M.
El cliente no dejó un comentario.Nicole M.
Met the owner who was very helpful and pleasant. The facility was well designed and easy to navigate with regards to where the pickup and drop off areas were. Basically I was very impressed with the operation there.MICHAEL B.
Elizabeth was wonderful and very accommodating!! Coming back this weekend 😊John C.
El cliente no dejó un comentario.ROBERT B.
my original reservation was for louisville Colorado and U-Haul decided to make a change to meet Colorado which was 35 miles away from my original destination. The email that indicated there had been a change made was not very clear until the morning I was to pick up my vehicle. On top of all of this the movers that I hired through the U-Haul website were terrible aggressive and threatened me after they took money from me that they did not deserve. I reached out to U-Haul for help resolving this and the only option they offered me was to do some type of online mediation. In the end it was not a reasonable solution as the movers that I had hired through their website threaten to come to my home and to hurt myself and my friend.Nanette K.
El cliente no dejó un comentario.MOLLIE S.
El cliente no dejó un comentario.Adrienne B.
This was not supposed to be my drop off location!!! I called twice was on hold for liner than 20 minutes finally got a person and then got hung up twice. Want able to change location back to primal and had to drive out of the way only to be told there was an additional charge for mileageJOSHUA S.
The service was excellent. I was checked in and out the door very quickly. I would definitely highly recommend this location.Michael M.
El cliente no dejó un comentario.Thomas P.
This facility is my favorite one to rent from. They always accommodate my last minute requests as needed. They are amazing!Leslie H.
The app wouldn't upload the picture of truck. Hold time soooo long to get support to deal with this. Made the drop off after hours more difficult than necessary.Cynthia B.
I would return to this facility if my storage needs required. I had a very good experience here.Bert S. | Overall Experience
Communication/ better customer serviceRAYMOND P.
Professional, proficient and friendly staff.Shane F.
El cliente no dejó un comentario.Jordon B.
El cliente no dejó un comentario.Kevin C.
Nothing, it was more than I expected.KELLY M.
Fantastic staff at this location! Very helpful and friendly.Erica O.
El cliente no dejó un comentario.Elizabeth B. | Overall Experience
thanks guys:) y’all were awesomeTori M. | Overall Experience
This was a perfect place to keep our travel trailer. Lots of space to back in to our spot. Staff was always friendly and very accommodating. Price was right!Rick M. | Overall Experience
El cliente no dejó un comentario.DONNA H. | Overall Experience
All personnel were very helpful and friendly- one in particular- Elizabeth- was as considerate, effective and accommodating as any employee I’ve ever interacted with- and I’ve been ‘interacting’ for more than 60 years!Bruce S. | Overall Experience
Great placeJESSE & SOPHIE B. | Overall Experience
I has a atorge there paid my last month in November and now this place is charging 750.00 what a joke. Horrible staffBrittany E. | Overall Experience
Great to work with.Frank O. | Overall Experience
👍👍👍👍👍JEFF T. | Overall Experience
Will rent again in future if needed, will continue to use the Uhaul account to rent Trucks. Bonus for meHERB S. | Overall Experience
Great place if you want piece of mind that your property will be secure!MICHAEL E. | Overall Experience
super helpful and friendly staff. One of the nicest places I have stored a vehicle.CASPIAN S. | Overall Experience
We reserved storage space not knowing if we were going to need it. Our house closed in time so we had to cancel. Our 5 star review is based on the excellent communication from Lighthouse Storage !Michael C. | Reservación
You have confused me with someone else. I did not relocate to this area.Sally K. | Reservación
Joan was always pleasant to talk to and made everything so easy! Thank you so much!SHERRI N. | Overall Experience
It would be nice to have better turn-around access near the units...also there were days when it was muddy so it would be nice if the paths were paved.MELISSA B. | Overall Experience
Put our camper in slot 45 and didn't have worry about it. Looking forward to the remaking months on Agreement being refunded.MARCIA A. | Overall Experience
We have used a few storage units in Longmont and we found Lighthouse Storage to be so much cleaner, easier to access, and extremely easy to deal with. No Bugs or mice.RON H. | Overall Experience
Servicios adicionales en esta ubicación
Camiones para mudanza
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Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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¡Venedemos cientos de productos para que las mudanzas sean más simples!