Customer Reviews for Liberty Gas
(U-Haul Neighborhood Dealer)

Rating:

5.0

Nothing. Perfect !

Rating:

2.0

More parking space

Rating:

5.0

Good

Rating:

3.0

They don't have the equipment (like dolly) available in this location.

Rating:

5.0

Personal workers súper qualified

Rating:

5.0

Guarantee the service work clean units

Rating:

3.0

Veh mirror was damaged and it was a safety issue

Rating:

3.0

the equipment is clean because is new, but is not clean as someone did a cleaning. In another hand the tires are always not inflated as required - there is always a sign showing you that you need to inflate the tires (btw this is not the only place who have that problem), taking in consideration that the equipment is usually located in a gas station, with tire center and a carwash i think that it could be better not only for me, also for new customers.

Rating:

5.0

The customer service was excellent.

Rating:

5.0

The equipment was in ok condition. Although the transmition might be giving you issues soon

Rating:

3.0

Even though I had requested it, location claimed they didn’t have the blanket pads for protection of furniture.

Rating:

4.0

Keep the good way

Rating:

4.0

$20 for a u-haul is bs! What was supposed to cost me $20, ended up costing me over $50. I’ll think twice before renting again. I much prefer 10 trips in a friend’s pickup to being ripped off by u-haul.

Rating:

1.0

Me rentaron un camión con fallas mecánica perdí 5 horas de mi trabajo porque ese fue el tiempo en que se demoraron en responder ustedes es un falta de respeto porque ahora ni mis horas de trabajo perdida me van a pagar

Rating:

5.0

The van was clean but we found a lot cockroach 🪳 inside came out when you open driver door and back door beside that everything was perfect thanks and Gob bless U-Haul and all staff

Rating:

5.0

Excelente

Rating:

5.0

Better prices in miles

Rating:

2.0

The 15-foot truck was leaking water through the windshield due to the rain. Also, you could feel it was in bad shape.

Rating:

5.0

I didn't have the supplies that I ordered, which was not the fault of the location, but it was a hindrance.

Rating:

3.0

The location name was not the same as online, so I passed it the first time.

Rating:

4.0

The staff at the gas station were very profesional

Rating:

1.0

Very bad attention, not the person who attends, she is not polite and she left me waiting for the rent papers for 30 minutes, there is a stop simply because I claimed that she was serving other clients when I was waiting for her for a long time apart from that he delivered the dirty truck

Rating:

5.0

Agent was very helpfull and friendly.

Rating:

3.0

The truck made all types of noise. I was worried the entire time it would not make it to my destination

Rating:

5.0

It was an excellent service

Rating:

5.0

Very nice all the employees and services thanks very much do Uhaul God bless all

Rating:

1.0

I was charged double the price although I only used the truck for less than 4 hours

Rating:

5.0

Thanks good service

Rating:

5.0

Excellent customer service, great equipment. Thank 😊

Rating:

4.0

EXTREMLY DISAPPOINTED with U-Haul reservation system. I made a reservation for a 10 am and the system changed to 12:30 pm. The location didn't have any vans available for the day. Luckily, someone brought a van back and I was able to rent it at 1:30 pm In the meantime, I loss the delivery time of the cargo at American Airlines because of your delay! TERREBLE CUSTOMER SERVICE. WOULD NOT RECOMEND U-HAUL

Rating:

5.0

I came to the location around 2:00 PM and they were doing the maintenance of the vehicle vehicles they told me to come back within an hour they will be finish I came I rented the vehicle I told the lady to come out there was no air conditioning inside the truck and she said eventually it was gonna cool to give it time I drop the vehicle back after two hours the vehicle never cool I told her to tell the people they were doing maintenance because they just had done maintenance on that vehicle it was a shame

Rating:

4.0

I don’t think they can improve anything, the customer service was amazing

Rating:

5.0

nice and eficiente

Rating:

5.0

Clerk was super professional….he explained everything very clearly, he was very nice and pleasant to deal with…will definitely go back to this location and of course, recommend it to family and friend…

Rating:

3.0

This location doesn't really have good parking for the trucks.

Rating:

5.0

Quick and easy service, vehicle was clean and the gentleman helping me was very nice.

Rating:

5.0

Excelente Service

Rating:

5.0

Todo está bien !!!

Rating:

1.0

I drove the truck 19 miles. Put $15 of gas in the tank. My "ticket" was closed after hours. Next day I was charged an additional $15 for gas. So that would mean that the truck burned thru 6 gallons of gas in 19 miles.

Rating:

5.0

Happy with them I come back again when I need it

Rating:

1.0

Hola rente el camión el 5/3/22 a las 5.46 pm y lo entregue 5/4/22 a las 5:38 pm tengo un cargo por 2 días y no es correcto estaba lloviendo cuando lo entregue y no lo registraron.la gasolina tampoco es correcto envié un correo y no he recibido respuesta

Rating:

1.0

VAN HAD AN INFESTATION OF ROACHES. FOR THE INCONVENIENCE CLERK WAS GOING TO WAIVE THE GAS. LATER WHEN I CHECK MY ACCOUNT I SEE HE STILL CHARGED THE GAS. SO FILTHY, ROACH INVESTED VEHICLE PLUS UNPROFESSIONAL STAFF!!! ILL NEVER RENT HERE AGAIN!!!

Rating:

5.0

The people were very nice. I would rent again from this location.

Rating:

4.0

The truck had a very bad smell.

Rating:

2.0

Better parking space for trucks and a faster authentication process wasted time waiting to get approve which messed up my return time

Rating:

5.0

All good !!

Rating:

5.0

It was perfect.

Rating:

2.0

The location doesn’t have mobile pick up so updating those settings because their internet was down and they couldn’t help me. 5 customers called the U-Haul center for assistance. Finally one person got through and the region manager called the location however when asked about the $50 for Uhauls policy about the truck not being ready on time, the regional manager very rudely answered “I don’t go around giving free money.” Considering we all waited at the location for an hour to get the issues resolved, that was truly an unacceptable response.

Rating:

5.0

The only things was the car was not clean enough but was ok because I only used the van for a couple of hrs pls maintenance the car clean is a good for review of Uhaul God bless all company worker and owners