Comentarios de los clientes para Liberty Gas

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Liberty Gas

Clasificación general:

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MARVIN L.
Clasificación:

El cliente no dejó un comentario.

richard A.
Clasificación:

El cliente no dejó un comentario.

william S.
Clasificación:

Great service & clean

jhonny C.
Clasificación:

El cliente no dejó un comentario.

Donald H.
Clasificación:

I tried to use my Geico full cover insurance, but the attendant didn't let me use it because arguing that the vehicle, a van is targeted by robbers very often. So he charged an extra fee . Is that legal?

LINDA P.
Clasificación:

I think the mileage can be adjusted. I did not used 10 miles but the way it is setup, there is no in between but instead it's in multiples of 5, so over 10, it becomes 15 and so forth. Overall, it was a very good experience. Will use the service again.

Alex B.
Clasificación:

Entering & exiting is very difficult, to much stuff going on in such a small location. They have a car wash, food truck & a auto mechanic station all on the same property. Also they only have 1 attendant which handles the Uhaul, the convenience store and those who want to play lottery and/or get gas. Everything takes long and it can get hairy trying to put your uhaul truck back in the tight parking space due to all the other stuff going on.

Ramesh Kumar S.
Clasificación:

El cliente no dejó un comentario.

Victor C.
Clasificación:

Customer service very inefficient, very unprofessional, made me wait a long time, the miles were incorrect, the ignition key was very hard to turn on. It took me a while to start the truck; which I let the lady know about the problem, but she didn't seem like she really cared. Anyway, a bad experience overall. They really need to care about the customer's satisfaction.

Ana A.
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Friendly and Helpful staff

gil L.
Clasificación:

El cliente no dejó un comentario.

Anthony C.
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The location made me purchased the CDW insurance even though all insurance through U-Haul is optional. The gas station personnel told me he could not rent me the cargo van unless I purchased the CDW which is a complete lie. Still waiting for a follow up phone call from U-Haul.

Julio J.
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El cliente no dejó un comentario.

Markeith C.
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El cliente no dejó un comentario.

CARLOS A.
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Staff didn't speak English well. Hard to communicate.

barbara L.
Clasificación:

Staff was nice and efficient

MARLON J.
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It was charge to my card $29.72 over the amount I was supposed to pay. Not good on this time. I got the reimbursement in cash.

yasmany A.
Clasificación:

good and fast service

Modesto N.
Clasificación:

I was very dissatisfied with the rental and its location. The truck was not clean. It had bird droppings all over the windshield. The truck was in poor conditions. Parts were missing like the drivers window handle. Second bad experience was the location and the customer service. I do not like to give bad reviews but i must admit i had to on this experience.

Marianelly M.
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El cliente no dejó un comentario.

Armando G.
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El cliente no dejó un comentario.

concepcion Z.
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El cliente no dejó un comentario.

Robert B.
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El cliente no dejó un comentario.

yordanka M.
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The best experience so far with a rental.They wete extremely helpful and profesional .They helped me a lot along all the process.Highly satisfied!!!!!!!

JOAQUIN H.
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El cliente no dejó un comentario.

Georgina C.
Clasificación:

Had a reservation for a truck at Mia Cargo and when I arrived they couldn't expedite my reservation due to problems with recieving payment. Had to call 1-800 to find another place and waited 45 minutes meanwhile the movers were waiting at my home. Mia Cargo complained about U Haul sending them clients knowing they can't process payment.

Joaquin H.
Clasificación:

Excellent customer service and excellent attention to detail.

MANUEL G.
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provide parking on site. make sure truck is clean. back was dirty & water bottle from former customer was in cup holder.

Higinio C.
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The staff is very friendly and professional. The truck was a one flat tire and not fixedly. In this location no pads available.

Alexander A.
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This U-haul Location is in a Gad Station, there's problems with parking space. There's Car wash next to this Station. And they Rent the U-haul's Parking space. When we arrive to park the Van, we couldn't park right. The Car wash takes must of the U-haul Parkin Space. And the Manager didn't do anything. I'm Not recommend this Location for Uhaul rentals.

MARCO D.
Clasificación:

I was charged 3 times the reservation fee. It was a debit card and this put me in the red. I called customer service and they advised me that they would review it and get back to me in 72hrs. Unacceptable.

Yadniel A.
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Everything was good. I make everything in my cell phone

YURLENIS R.
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El cliente no dejó un comentario.

Javier P.
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Staff was slow and looked confused processing order at check in. Upon return, customer services was horrible. Additionally, I was charged for a dolly I never used nor requested.

Alain P.
Clasificación:

Everything was great

Md Abdullah Al M.
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El cliente no dejó un comentario.

Alanis M.
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El cliente no dejó un comentario.

Jose B.
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El cliente no dejó un comentario.

Jorge G.
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El cliente no dejó un comentario.

ORENCIO C.
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The van was not clean on the inside. The tire pressure was low by over 20#. But the staff was very courteous and helpful. If the tire pressure would have been to specs and the inside cleaned it would have made it into 5 stars.

ALINA G.
Clasificación:

El cliente no dejó un comentario.

ALHAJRY S.
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El cliente no dejó un comentario.

concepcion Z.
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El cliente no dejó un comentario.

Santiago M.
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El cliente no dejó un comentario.

Carmen B.
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El cliente no dejó un comentario.

german V.
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El cliente no dejó un comentario.

RAMON M.
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The attendants were slow and didn't seem to know what they were doing . Took forever. It was a small tight and crowded gas station

alex F.
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Everything was perfect!!!

Victor G.
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El cliente no dejó un comentario.

Casandra P.
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I was charged for two days of usage even though I returned the truck within 8 hours. I am very upset

ALEXANDER G.
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El cliente no dejó un comentario.

Josmari C.
Clasificación:

I made my reservation for the application and when I arrived at the location I had chosen it was closed despite the fact that according to the website information were still open, I made a change to a new store and when the rearvate arrived they did not appear. I decided that they would take the data again ... they forced me to take the insurance even though I know it is not obligatory to take it, I have rented with you many times and it never happened to me and then they told me again that it was obligatory to block 30 miles so I was not going to travel that when I returned to return with the actual miles they gave me back the money ... They should all work under the same policies is part of the customer service ... I am very dissatisfied today with the service

MARITZA G.
Clasificación:

Fast and straight forward process. I will use them again for sure.

Thais M.
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He staff was very nice and efficient, the only thing I disliked was the location. There is barely parking for the trucks and it's very difficult to maneuver since it's in a gas station. The service was fast and I would absolutely rent from there again.

NANCY B.
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The gas station is no longer Liberty Gas and looks different as well. I believe it's new name is Westar. This information should be changed on the site. I drove past it because I was looking for a different business name.

Edgard S.
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I should reviewed the total charges before I left the station. Just released I was charged $ 14.00 for Safe move ,I believe is the insurance, which I do not accepted. How or where I could ask for a refund? Thanks you Edgard Santos

Jose F.
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El cliente no dejó un comentario.

Rajeev A.
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If there can person who can speak english will be an added advantage

Paulino C.
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Excellent Service

Kumar S.
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clean the vehicle interior and fuel to full, that would take out the guess work out before returning the truck.

Raul A.
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El cliente no dejó un comentario.

james P.
Clasificación:

El cliente no dejó un comentario.

jorge B.
Clasificación:

Was perfect for me, less than 2 hours of use but excellent the service and quality of the truck

oscar G.
Clasificación:

El cliente no dejó un comentario.

MICHAEL M.
Clasificación:

Not cleaned at pickup. Light in back did not work

GABRIEL R.
Clasificación:

El cliente no dejó un comentario.

ANGEL G.
Clasificación:

Everything was ok

Pablo A.
Clasificación:

El cliente no dejó un comentario.

Francisco C.
Clasificación:

El cliente no dejó un comentario.

Milton M.
Clasificación:

El cliente no dejó un comentario.

EDURNE D.
Clasificación:

The checking engine was on and a flat tire

Gleivys S.
Clasificación:

Staff was friendly only one lady when I arrived wa tending to gas charges and the uhaul computer, after another lady came in and made the process go smooth. The truck had low tire pressure & check engine light was also on. Regarding Uhaul as a whole, the location that was supposed to have my truck available did not have it, I had to drive 6 miles to and from to pick up the truck overall I drove 19 miles, and 12 of those were just to pick up the truck. Uhaul did not offer any kind of compensation for the aggravation.

Ramesh kumar S.
Clasificación:

El cliente no dejó un comentario.

Emilio C.
Clasificación:

El cliente no dejó un comentario.

GERARDO R.
Clasificación:

El cliente no dejó un comentario.

leonel V.
Clasificación:

everything seemed perfect I use it all week and the service of this place is excellent the truth all the people that attended me were very attentive ...

Billy B.
Clasificación:

El cliente no dejó un comentario.

ILEANA A.
Clasificación:

El cliente no dejó un comentario.

JOSE M.
Clasificación:

El cliente no dejó un comentario.

Wilfredo R.
Clasificación:

very nice people in care of the custumer

Roberto A.
Clasificación:

It is fine, is located in a perfect spot

mia E.
Clasificación:

Awesome service!

STEPHEN H.
Clasificación:

El cliente no dejó un comentario.

Alex L.
Clasificación:

STill waiting for a manager to call me back. The location denied to rent the track without signing a blank equipment existing damages. I had to call in and spend 1 hour to get customer service to resolve the issue. I was promised a call from a manager never received anything

JOEL M.
Clasificación:

El cliente no dejó un comentario.

Ricardo E.
Clasificación:

El cliente no dejó un comentario.

marven B.
Clasificación:

El cliente no dejó un comentario.

ADRIANA M.
Clasificación:

They never explained to me all the charges. Was a more of what i was expecting

Heydee M.
Clasificación:

El cliente no dejó un comentario.

Givonna M.
Clasificación:

They were rude ans tries to charge me extra because the van was dirty before I rented it. Then prpceeded to carry out the process and it took over an hour to finish my contract. Worst experience ever.

ENRRIQUE R.
Clasificación:

El cliente no dejó un comentario.

Hailis G.
Clasificación:

El cliente no dejó un comentario.

eric L.
Clasificación:

El cliente no dejó un comentario.

MARIANELA A.
Clasificación:

El cliente no dejó un comentario.

ROLANDO D.
Clasificación:

El cliente no dejó un comentario.

Hansel G.
Clasificación:

El cliente no dejó un comentario.

Walner P.
Clasificación:

El cliente no dejó un comentario.

luis manuel G.
Clasificación:

Nice and Helpfull lady ...

Ramesh kumar S.
Clasificación:

El cliente no dejó un comentario.

Ximena E.
Clasificación:

The price for the truck was a good and customer service was outstanding as well but the equipment was dirty and not maintained. The inside of the cabin was old and outdated, missing arm rests and air vents. Major improvements are needed on the trucks

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