Customer Reviews for Liberty 27 Ave
(U-Haul Neighborhood Dealer)

2,533 comentarios

1600 SW 27th Ave   Miami, FL 33145

(305) 476-0411

Horario

  • Mon–Sat
    7 a. m. - 6 p. m.
  • Domingo
    7 a. m. - 4 p. m.

Servicios en esta ubicación:

Contáctanos

(305) 476-0411

1600 SW 27th Ave
Miami, FL 33145

Servicios en esta ubicación:

Horario

  • Mon–Sat
    7 a. m. - 6 p. m.
  • Domingo
    7 a. m. - 4 p. m.
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

JUAN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alberto U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yennifer R. 
Clasificación:
4.0

El cliente no dejó un comentario.

OTTO G. 
Clasificación:
4.0

Truck had not air conditioning,

Alexis C. 
Clasificación:
5.0

Great Service

Thomas M. 
Clasificación:
5.0

The truck cab could have been cleaned better

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alejandro S. 
Clasificación:
5.0

Easiest check out and check in process I have ever experienced.

Andrew M. 
Clasificación:
4.0

Even though you have check-in on your phone you still need to go into the office to get the key, so you don't skip all lines. The equipment I requested wasn't in the van either. Otherwise, it was a good enough location.

Lee S. 
Clasificación:
1.0

The employees were rude, equipment requested (dolly) unavailable even though I reserved, took 45 minutes to get truck, which was nearly on E. Just awful

Ali M. 
Clasificación:
5.0

Can't think of anything but I went in with no resv and while waiting on my ride the gentle came out n ask if I still wanted it and I said sure so cancel my Lyft n off I went very friendly n was out the door very fast. However I do rent from them often

Mark F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Javier S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allyson D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Manuel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GILBERT H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Yuleska N. 
Clasificación:
5.0

👍 perfect I couldn't be more happy than that👍

Humberto C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria F. 
Clasificación:
2.0

The furniture dolly was not there... people also did not feel responsible for it and told me to call another stattion and drive there. Which I did... milage on me, fuel on me. I would not rent from this station again but rather at a real U-haul station.

Constantin Z. 
Clasificación:
5.0

Best place to rent, this is my fifth time getting either a Van or truck, always have it ready at pick up time, also they have their own parking space to leave your car secure, I recommend to everyone and the personal are always while to help 💯

Carlos I. 
Clasificación:
4.0

Buen precio

DANIEL S. 
Clasificación:
5.0

Keep up the good service

YUEDY M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Brandon M. 
Clasificación:
3.0

Brakes in the truck screeched as if they needed to be changed. The driving areas of the truck was super dirty as if people spilled drinks in the truck and just left it. The workers were friendly. No where in the area did they have a 15 ft truck. I was forced to rent a 26 foot truck and I didn't even fill 10 ft of the truck. Then a 1/4 tank cost $50 dollars. Understocked with Trucks and the workers could not help me find the truck the size I was looking for. Uhaul needs to have access to an online data base of all the trucks and the locations. Rather then telling the client to call number to find it. Whats the point of running a huge rental business and the workers don't have access to overall inventory data base.

OCTAVIO N. 
Clasificación:
5.0

Everything on point!!

Carmen T. 
Clasificación:
5.0

Great service. Easy online transaction. Truck was available immediately and return was fast and hassle free.

Sergio G. 
Clasificación:
5.0

Excellent experience, very fast & simple the unit was in almost new condition & clean. Recommended AAA+

Zoran J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mario C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Victor H. 
Clasificación:
5.0

This is my fourth time renting at this location, always have the Van or Truck ready, easy process and have a return box after hours, and most important they have a inside parking for our vehicles .

carlos I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oved H. 
Clasificación:
1.0

Shady people and the van was dirty, flat tire and they wouldn't fix. Luckily they didn't try to blame on me

Pablo V. 
Clasificación:
1.0

I was confirmed for a one way trip for over a week to drop off at a different location after my rental. I was then told they had no inventory available for that When I showed up for my pick up. So I had to drive an extra hour to return back to this location rather than what I had reserved. You might consider letting people know that what they booked isn't available.

timothy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janik H. 
Clasificación:
3.0

El cliente no dejó un comentario.

FranciscoJose D. 
Clasificación:
3.0

Me entregaron el vehículo un poco tarde…

Arturo E. 
Clasificación:
3.0

The place should be more careful and clean

Mario Alejandro R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL O. 
Clasificación:
5.0

Everything is ok

ARTURO S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keene H. 
Clasificación:
5.0

The attendant was great. Very knowledgeable and helpful.

maritza I. 
Clasificación:
5.0

Very good

Ana S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT D. 
Clasificación:
2.0

The U-Haul location was hard to find and not efficiently run (same line for both gas station and truck rental). Customer service was ok.

Matvey S. 
Clasificación:
1.0

No estaba el equipo, lleve otro mas grande que resultó ser un problema. Pase a ver si ya estaba el wue necesitaba originalmente y no lo tenían y devolvi el trailler 6X12, yo necesitaba el de 6x9' The equipment was not there, I took another bigger one that turned out to be a problem. I went to see if the one I originally needed was already there and they didn't have it and I returned the 6X12 trailer, I needed the 6x9' :(

Arturo E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cristian A. 
Clasificación:
5.0

The best location thank you for you help .i love UHAUL the best company in EEUU god bless América and UHAUL

EDMUNDO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDUARDO R. 
Clasificación:
3.0

The attendant was alone at the moment. It is in a gasoline station. Had to wait until he attended the patrons, then went to log in the available van before we could rent it out.

GALO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan M. 
Clasificación:
3.0

Had to change to a different truck because scheduling dept double booked our vehicle The dozen pads were not available either

JOHN F. 
Clasificación:
5.0

Everything was perfect. Very friendly staff. Very efficiently run location!

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ramon O. 
Clasificación:
5.0

Perfect transaction. Thank you.

William G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hugh James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Camila J. 
Clasificación:
4.0

El cliente no dejó un comentario.

ORIEL N. 
Clasificación:
3.0

It's time to change vehicles

Roberto R. 
Clasificación:
1.0

The worst service I ever had, truck dirty, had to much defects. The worst experience I've had

Melving C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREYSI D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

YURI V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mei W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SILVIA A. 
Clasificación:
2.0

Trucks are in poor condition overall, I tried this place again because it is close by to me but last time the truck leaked water through the top glass, and this time the steering wheel would get stuck and the driver's door didn't even close properly.

Carlos I. 
Clasificación:
2.0

Check vehicles with usuarios present No charge after drivers leave the store Thanks

Anselmo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTO T. 
Clasificación:
1.0

Air conditioning was blowing hot in U-haul U-haul was full of rust and rusted a few personal items Gas tank was given to me on E

Jada A. 
Clasificación:
4.0

El cliente no dejó un comentario.

John K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sirley F. 
Clasificación:
3.0

The equipment is in poor mechanical condition

MANUEL R. 
Clasificación:
5.0

Best UHaul location for return for sure!

DON W. 
Clasificación:
5.0

Everything ok

biaggi C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Caitlin A. 
Clasificación:
1.0

Need to improve customer service skills Didn't want to answer questions Seemed to be in a hurry Atmosphere was not conducive to good business practices

Mercedes B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diego G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Branden B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jorge C. 
Clasificación:
3.0

Always a slow process at the front desk.

SAM D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRISTIAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pedro R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JoseIgnacio M. 
Clasificación:
5.0

El cliente no dejó un comentario.

olivier S. 
Clasificación:
5.0

Everything was perfect.

ANTHONY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

carlos R. 
Clasificación:
3.0

The vans and trucks should be checked when they're returned. Maintenance needs to get done when has to be done. The van had a tire low on air, needed an oil change, radiator light on and didn't have a gas cap. Van dirty in driver's area. This is the first time this has happened since I have been going there, since 1987.

MARIA L. 
Clasificación:
2.0

El cliente no dejó un comentario.

Emerson A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

Your do great thanks

Franklin G. 
Clasificación:
1.0

Don't lie!

Rudy G. 
Clasificación:
2.0

This is a gas station with very poor service, unlike a U haul regular place that does hookup and checks lights, This Westar is not up to U haul standards.

Alfonso Q. 
Clasificación:
1.0

Hicimos un tramo de punto a punto y no paran de llegar infracciones de la cual no ocurrieron estamos mandando mail y llamando por teléfono y nadie nos atiende porque hay un error

ANA S. 
Clasificación:
1.0

Do not do buisness with this location, it should not be included in your 24/7 truck sharing. Location is in a very bad and dangerous neighborhood, the drop off lot was fenced and locked with lock and chain, so there was no access to be able to drop off. It was only thanks to an amazing phone support agent (Natasha), that we found an alternate drop off location at 11pm. This experience alone was enough for us to never use U-Haul again. Your app needs to be significantly improved and much better vetting of businesses must be done to avoid putting customers in such dangerous and compromising situations.

Christian R. 
Clasificación:
1.0

My experience was a complete disaster. What was supposed to be a planned 1 hour operation, became a complex 6 hour circus show. I reserved to pick up at specific location. Upon arriving to that location, they informed me that I did not have a reservation. Upon contacting U-haul, I learned that my truck was available a a different location. Upon arriving to the other location, did not have my 15' truck that I reserved. Instead I was given a 9' van. Which was completely unsatisfactory due to having to drive back and forth from my apartment to the storage. I recommend U-Haul inform the customer via phone call or email when changing locations instead of pick-up instead of having the customer log in to your website to check the status. I also recommend U-Haul ensure that locations have the trucks that are reserved free from maintenance issues and clutter. I am requesting either a refund or a voucher for $100 to make up for these inconveniences.

ANTONIO C. 
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