Customer Reviews for LD Plumbing LLC
(U-Haul Neighborhood Dealer)

Clasificación:

5.0

Nothing everything was great

Clasificación:

2.0

The truck was filthy filled with cigarette butts and ashes, and trash from previous rentals. The "check engine" light was on and it was rented to me with less than a 16th of a gallon in the gas tank. Pathetic.

Clasificación:

3.0

they was in the process of office redecorating, but everything went smoothly

Clasificación:

2.0

The trailer I rented had bearings that were completely shot, tires that were close to bald, and had a fine black dust like grinding dust in the cargo space that got all over everything. Obviously the trailer did not receive proper maintenance and should have never been in the fleet of rentable equipment.

Clasificación:

3.0

The Truck Share process was annoying. I had already previously uploaded images of my drivers license. Took too long for a live agent to verify it was me before check in could even begin. There were no pictures of the truck on the check in, so I had to dispute condition on every side of truck and take my own pictures. It should be noted that I did not choose the Truck Share option. A couple of days before my rental, uhaul called me to see if I could pick the truck up a day early since the location would be closed on Sunday. Since I was moving from an apartment, this was not a viable option for me. Truck Share was their solution and "you just need the app!"

Clasificación:

2.0

Truck had check engine light on. Did not have the equipment I requested. Had to go to another location to get a new truck.

Clasificación:

3.0

The drop off was done after business so there was not interaction with personnel

Clasificación:

1.0

When we arrived a little before 4pm the location was closed even though they were supposed to be open til 5pm. When we were able to get into the truck with the help of a Uhaul rep we started it up and it said 2 miles until we were out of gas. Not knowing what was around us we were lucky to find a gas station where I put $100.00 in before we even started our trip.

Clasificación:

1.0

Worst Uhaul experience in 25 years of dealing with your company. The worker on scene did not want to help me whatsoever. The worker on scene was rude, unhelpful and told me right from my immediate contact with him that his company really did not make any money from uhaul business and that it wasn't worth his effort to have to deal with me. I cannot emphasize how non helpful and rude this young man was. An absolute horrible representative for the uhaul company name. The trailer I rented was missing parts for the hitch which I luckily had in my tool bag. The trailer wheel restraint straps had been cut on one side, leaving me only one real strap for securing the front of the vehicle. All four tires were low on air,