Comentarios de los clientes para Lathrop Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Lathrop Self Storage

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Rachel V.
Clasificación:

Nothing to improve. Customer service was great!!

John P.
Clasificación:

El cliente no dejó un comentario.

Sonia P.
Clasificación:

Great customer service!!

devon D.
Clasificación:

Staff seemed overly annoyed with customers asking clarifying questions

Jerrell L.
Clasificación:

The customer service was wonderful.

Shelly K.
Clasificación:

El cliente no dejó un comentario.

RACHELLE D.
Clasificación:

El cliente no dejó un comentario.

Yolanda Q.
Clasificación:

El cliente no dejó un comentario.

ruben N.
Clasificación:

The interior of the cab and the windshield could have been cleaner, but hardly worth mentioning. I would like to say the customer service was friendly and efficient. Thank you.

sarah M.
Clasificación:

El cliente no dejó un comentario.

Patrick B S.
Clasificación:

The car was slightly dirty but nothing to hinder the experience. They didn't provide the two dollies I ordered and getting the refund from mobile or electronically was a lot of work and waiting. Ultimately I just had to tell the employee when I returned the rental and he reimbursed me no problem. Overall, my experience was good but it could of been smoother.

Shane W.
Clasificación:

El cliente no dejó un comentario.

BENJAMIN J.
Clasificación:

Thank you for the great customer service provided for the rental. Best service I have ever had with U haul. I reserved the truck picked it up 5 mins moved what I needed to move,filled it up with gas and dropped it off. In N Out. Thank you again!

Patrick C.
Clasificación:

El cliente no dejó un comentario.

marco T.
Clasificación:

El cliente no dejó un comentario.

William B.
Clasificación:

El cliente no dejó un comentario.

Noreen J.
Clasificación:

wipe down trucks between rentals, very surprised it wasn't considering all that is going on with covid

Claudia B.
Clasificación:

I had checked-in online, but the person at the counter seemed to not know that and asked that I send my DL once again, and once I told him that I had checked in online, it was a breeze. Then as I was leaving I asked if the items that I had requested when I reserved online where in the truck, and again, he was unaware that I had requested the items, and he had to do the paperwork once again to update the pricing. Other than this, which didn't take much time, I am happy with the customer service.

Artika K.
Clasificación:

I was satisfied with the equipment but Not the movers. They did not show up.

Vincent R.
Clasificación:

El cliente no dejó un comentario.

Michael M.
Clasificación:

El cliente no dejó un comentario.

Jeromy M.
Clasificación:

El cliente no dejó un comentario.

William S.
Clasificación:

The customer service person named April was helpful and nice

Marc S.
Clasificación:

El cliente no dejó un comentario.

David B.
Clasificación:

Awesome customer service was excellent

Mariah G.
Clasificación:

El cliente no dejó un comentario.

Harpreet G.
Clasificación:

El cliente no dejó un comentario.

Donald B.
Clasificación:

Make sure that the vehicle is clean.

DANIEL M.
Clasificación:

El cliente no dejó un comentario.

eric L.
Clasificación:

El cliente no dejó un comentario.

Kenneth W.
Clasificación:

El cliente no dejó un comentario.

Richard S.
Clasificación:

El cliente no dejó un comentario.

Jaycob F.
Clasificación:

El cliente no dejó un comentario.

Dave D.
Clasificación:

El cliente no dejó un comentario.

Donna V.
Clasificación:

Service was great!!

april R.
Clasificación:

El cliente no dejó un comentario.

Dennis M.
Clasificación:

El cliente no dejó un comentario.

Anne Marie M.
Clasificación:

Nothing. The entire process was quick and efficient. We returned after hours and that process was also well organized.

Corey L.
Clasificación:

It was a excellent truck was clean counter Lady very pleasant lady.

Jay B.
Clasificación:

Everything went very smooth even though the computers were down when I went in on a Saturday to pick up my rental, they were able to get me out quickly. Also, drop off on Monday morning was easy peasy!

Robert D.
Clasificación:

El cliente no dejó un comentario.

LETICIA S.
Clasificación:

El cliente no dejó un comentario.

Gerald M.
Clasificación:

My compliments to Heather and April, they both are hardworking employees who explained everything to me and helped with any questions I had. April went out of her way to call me a cab to get home and was very pleasant while I waited.

Maegan P.
Clasificación:

El cliente no dejó un comentario.

Armanpreet S.
Clasificación:

El cliente no dejó un comentario.

Kelly H.
Clasificación:

My experience was amazing. Thank you all!

Melissa S.
Clasificación:

El cliente no dejó un comentario.

Roger M.
Clasificación:

El cliente no dejó un comentario.

jingxi Z.
Clasificación:

El cliente no dejó un comentario.

William G.
Clasificación:

Enjoy renting from them, customer service was excellent she was beyond great with service!

Kelly H.
Clasificación:

El cliente no dejó un comentario.

Joseph P.
Clasificación:

El cliente no dejó un comentario.

Cindy C.
Clasificación:

Awesome customer service and very informative. She was very Nice and friendly, something got seldom see in customer service anymore. Thank you so much...

Mario R.
Clasificación:

El cliente no dejó un comentario.

Shania R.
Clasificación:

The lady was very friendly and went above and beyond for us and made our experience very pleasant

Marc C.
Clasificación:

El cliente no dejó un comentario.

Nicole L.
Clasificación:

Staff was super friendly and professional, all smiles

april R.
Clasificación:

Easy and fast

Christina P.
Clasificación:

I really love how April works she's so friendly so understanding and she answer all the questions really well I would recommend this place to a friends and family and myself... 5 stars ??????????

John H.
Clasificación:

Truck was very dirty but it did the job fine

Andrew L.
Clasificación:

El cliente no dejó un comentario.

Kenneth W.
Clasificación:

El cliente no dejó un comentario.

John R.
Clasificación:

El cliente no dejó un comentario.

Gwendolyn M.
Clasificación:

Listen to April she's knowledgeable and friendly.

Valorie M.
Clasificación:

El cliente no dejó un comentario.

FRANCISCO P.
Clasificación:

Heather was a lifesaver after waiting for over an hour at another location I was in and out!!! Thank you!!

Pao V.
Clasificación:

Fast service. It was in and out.

TRACY D.
Clasificación:

El cliente no dejó un comentario.

rey D.
Clasificación:

Keep up the great job! One very satisfied customer!!'

Leticia W.
Clasificación:

El cliente no dejó un comentario.

Deana V.
Clasificación:

My pick up location was filthy and NOT inviting at all. My drop off location went well with NO ISSUES!!!

Gabriella M.
Clasificación:

I was very satisfied with the service I received at this location. Amber was very helpful and super friendly.

Fernando V.
Clasificación:

El cliente no dejó un comentario.

SANDRA H.
Clasificación:

I have rented from this location many times. I have never had a bad truck until now. The truck needs maintenance. It seemed like it might not even make the trip and back. That was my thought as soon as I pulled out of your lot. It was real loud and seemed to misfire sometimes. This was all bad.

joe M.
Clasificación:

April was wonderful! We came in after Penske failed to provide us with a truck we had reserved and she calmed us down and helped us out immediately. She provided exceptional customer service.

Dean B.
Clasificación:

El cliente no dejó un comentario.

Jeff T.
Clasificación:

El cliente no dejó un comentario.

ANA V.
Clasificación:

Thank you for always providing excellent customer service.

Shelita J.
Clasificación:

El cliente no dejó un comentario.

Keri B.
Clasificación:

My truck was rented out to another customer after Uhaul had already charged me, charter lane is a horrible pick up/drop off location, prostitutes and people stealing the ac off of a nearby roof. The staff in the store advised that Uhaul takes reservations frequently without having trucks available and recommended I call Uhaul. I called Uhaul and explained my situation, the representative stated he had no other trucks and when I voiced that I was displeased he said nothing, I requested my money back and all he said was, yep, then hung up on me. I found another truck 15 min. away and was advised I could drop off in Copperopolis (Iconfirmed this twice) when I went to drop off I was advised I would have to drive and hour away (charging me .40 cents per mile) to drop off, I refused and they stated that were going to charge me...horrible experience... I will never use this company again

Roman A.
Clasificación:

El cliente no dejó un comentario.

ANA V.
Clasificación:

Awesome service! Fast and professional. I was on my way in no time. Thank you so much! :)

BASIRU S.
Clasificación:

El cliente no dejó un comentario.

caleb J.
Clasificación:

El cliente no dejó un comentario.

John R.
Clasificación:

El cliente no dejó un comentario.

Manuel P.
Clasificación:

El cliente no dejó un comentario.

Joby T.
Clasificación:

April was very friendly and greeted us as we drove up. We also just started a storage unit that day with Lathrop Storage.

Anne Marie M.
Clasificación:

Great customer service, truck ready to go on time.

Paul M.
Clasificación:

El cliente no dejó un comentario.

brian T.
Clasificación:

I was charged for 82 extra miles. I have no idea why, since your return location office closed just as I was turning in the truck. I was not told that when i rented the truck that I would incur charges if I did not drive directly to the drop off location. I had to pick up some items as part of my trip.

John R.
Clasificación:

El cliente no dejó un comentario.

AUSTIN K.
Clasificación:

This was the best U-Haul experience we had. The rep. was very friendly and quick, much better than all other U-Haul locations (Fremont / Milipitas) that we went before. I hope you can give her kudos or bonus. Happy New year!!

atwal G.
Clasificación:

El cliente no dejó un comentario.

tracy R.
Clasificación:

They are most helpful and eferythingvwent smoothly

Cecilia S.
Clasificación:

El cliente no dejó un comentario.

Ravi S.
Clasificación:

Great Service just as usual u haul is the best.

Marie H.
Clasificación:

El cliente no dejó un comentario.

Polly M.
Clasificación:

Excellent experience

mary D.
Clasificación:

Just wanted to let ya know that we loved our U haul lady She was So very nice, Its good to have good No GREAT customer service, Was Very Pleased Thank You Mary Devillanueva

Corey B.
Clasificación:

yes.

No se han enviado comentarios para esta ubicación.

Volver
arriba